Hi Panthus,
Congratulations your PC is now free from infection Follow the below steps to remove vulnerable programs and tighten your systems security.Note: Earlier you made a backup of your system. This backup contains a copy of the infection. I would urge you to destroy this media to prevent re-infection.
Step 1 - ATF CleanerPlease download
ATF Cleaner to your desktop.
- Right-click ATF-Cleaner.exe And select " Run as administrator " to run the program.
- Under Main choose: Select All
- Click the Empty Selected button.
If you use Firefox browser- Click Firefox at the top and choose: Select All
- Click the Empty Selected button.
- NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser- Click Opera at the top and choose: Select All
- Click the Empty Selected button.
- NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click
Exit on the Main menu to close the program.
For
Technical Support, double-click the e-mail address located at the bottom of each menu.
Step 2 - Remove Out of date ProgramsThe ZeroAccess infection you received takes advantage of known vulnerabilities in older versions of Java, Adobe Reader and Flash Player. It is highly recommended that you ensure there are no vulnerable/insecure programs installed on the Computer. This includes the above programs as well as others and most importantly Windows Update. See my note on
Secunia below.
- The following programs installed on your PC are out of date. Your computer would be at risk of getting reinfected with those outdated programs on board.
Adobe Reader 9.4.5
- Click on Start...then... Click the Search Programs and Files search box on the Start Menu.
- Copy and paste the value below, into the open text entry box:
appwiz.cpl - Locate the out of date program(s) above.
- Select the program and click on Uninstall to uninstall it.
- Repeat these steps for each program in the list. When finished... Close the Control Panel window.
Note: You can get the latest version of Adobe Reader
hereStep 3 - Uninstall Combofix- Click on Start...then... Click the Search Programs and Files search box on the Start Menu.
- Copy and paste the value below, into the open text entry box and press Enter:
ComboFix /Uninstall - Note the space between the X and the /Uninstall, it needs to be there.
The above procedure will reset your System Restore and clear out the backups and quarantines created during the course of this fix.
Additional Security Tips. Update your Antivirus programs and other programs regularly. Secunia Personal Software Inspector - Copyright © Secunia. This app will monitor programs on your computer for known vulnerabilities. You can set it to auto-update for you, or just prompt you if an update is available. I highly recommend it.
F-secure Health Check - Copyright © F-Secure Corporation. F-Secure Health Check is a free application that tells you if your computer is protected and helps you fix possible security issues.
Microsoft Windows UpdateMicrosoft releases patches for Windows and Office products regularly to secure vulnerabilities and fix any bugs found. Install the updates immediately if they are found.
To update Windows- Go to Start > All Programs > Windows Update > Check for updates.
To update Office- Open up any Office program.
- Go to Help > Check for Updates
Install additional (free) programs, that can help improve security.Many feel that having a "layered" protection scheme is beneficial, you'll have to decide what works best for your situation.
Here are a few you can look into, if you want.
Malwarebytes' Anti-Malware Its a good idea to get in the habit of running weekly scans with Malwarebytes. The free version does not have a realtime scanner, but if you want the extra protection it is worth paying for. Make sure you check for updates before running scans.
Download it from
Malwarebytes © Malwarebytes Corporation. Tutorials are available for
installing and
running, Malwarebytes' Anti-Malware.
Powerful, easy to use and free. For real-time protection you will have to purchase the product.
WinPatrol Download it from
Copyright © BillP Studios Information about how WinPatrol works, is available
Here.(The free version of WinPatrol... provides limited real-time protection)
Read, stay informed. To help minimize the chances of becoming re-infected, please read.
Computer Security - a short guide to staying safer onlineIf your computer is running slowly after your clean up, please read.
What to do if your Computer is running slowly Please let me know that you completed the cleanup steps, and reviewed the rest of the post. Once I receive your reply, unless there are other malware questions or concerns, I will have this topic closed as resolved.