Hello
jrcigar!
Welcome to the forum.
My name is
pgmigg and I'll be helping you with any malware problems.
Before we begin, please read and follow these important guidelines, so things will proceed smoothly.
- The instructions being given are for YOUR computer and system ONLY!
Using these instructions on a different computer can cause damage to that computer and possibly maker it inoperable! - You must have Administrator rights and permissions for this computer.
- Do NOT run any other fix or removal tools unless instructed to do so!
- Do NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
- Only post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
- Print each set of my instructions, if possible - your Internet connection will not be available during some fix processes.
- Only reply to this thread, do not start another! Please, continue responding, until I give you the "All Clean"
Please read all instructions carefully before executing and perform the steps, in the order given.
lf, you have any questions or problems, executing these instructions, <<STOP>> do not proceed, post back with the question or problem.
I am currently reviewing your log and will return here, as soon as possible, with additional instructions.
Please take time to read the
Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.
