This is a read-only archive of malwareremoval.com. No new posts or registrations. Privacy Page
Malware Removal Forums

I think I have a Trojan - Please Help

95 min read

This thread's last reply is from April 10, 2010, 7:18 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

SilentCreatures
March 29, 2010, 3:59 PM UTC
I have run the Hijack tool and the log is as below.

I was on my msn messenger when someone gave me a link - I clicked on it and my norton antivirus warned me something bad had happened. (sorry I can't recall) I looked in the log and it said the following

Risk Name: Trojan Horse
Category: Virus
Type: File Based
Severity: High
Risk State: Fully Removed

However my msn keeps opening and closing a window when it is on. I also have a new file Called Tracing.

Also my home page keeps changing to http://postarticle.net and I can't change it.

I am concerned that I still have the Trojan Horse

The Hijack Log is Below
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:47:44, on 29/03/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\NETGEAR\WN111v2\WN111v2.exe
C:\Users\fredandmyke\AppData\Roaming\Microsoft\Notification de cadeaux MSN\lsnfier.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Windows\system32\conime.exe
C:\Users\Public\infocard.exe
C:\Program Files\mIRC\mirc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\MCUI32.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://uk.search.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://postarticles.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://uk.search.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://uk.search.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://uk.search.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [jswtrayutil] "C:\Program Files\NETGEAR\WN111v2\jswtrayutil.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Firewall Administrating] C:\Users\Public\infocard.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Notification de cadeaux MSN.lnk = C:\Users\fredandmyke\AppData\Roaming\Microsoft\Notification de cadeaux MSN\lsnfier.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: NETGEAR WN111v2 Smart Wizard.lnk = C:\Program Files\NETGEAR\WN111v2\WN111v2.exe
O8 - Extra context menu item: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\en-GB\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} (FBootloaderAX) - http://www.facebook.com/fbplugin/win32/axfbootloader.cab?1265618771309
O16 - DPF: {4E208675-89FB-4331-8C0D-C33FBD729C93} (VGRControlNGs Control) - http://www.ladbrokes.com/images/sb3_sports/ibn/VGRControlNGs.ocx
O16 - DPF: {63B2BE3B-A4F1-4522-BE99-BD65CF4C0CBA} (VGRControlNG Control) - http://www.ladbrokes.com/images/sb3_sports/ibn/VGRControlNG.ocx
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) -
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\NETGEAR\WN111v2\jswpsapi.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12468 bytes


Thank you

360Share Pro(remove only)
Acrobat.com
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Adobe Shockwave Player
AOL Toolbar 5.0
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Broadcom 802.11 Wireless LAN Adapter
Championship Manager 2010
Championship Manager 2010 (September Data Patch)
Compatibility Pack for the 2007 Office system
Conexant HD Audio
CyberLink DVD Suite
CyberLink DVD Suite
CyberLink YouCam
CyberLink YouCam
ESU for Microsoft Vista
HDAUDIO Soft Data Fax Modem with SmartCP
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Integrated Module with Bluetooth wireless technology 6.0.1.6204
HP Quick Launch Buttons 6.40 H2
HP Total Care Advisor
HP Update
HP User Guides 0118
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
HPTCSSetup
Huawei modem
iTunes
Java(TM) 6 Update 17
Java(TM) 6 Update 7
Junk Mail filter update
LabelPrint
LabelPrint
LightScribe System Software 1.14.17.1
Media Go
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.3
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
mIRC
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
My HP Games
NetWaiting
Norton Internet Security
Norton Internet Security
NVIDIA Drivers
PlayStation(R)Network Downloader
PlayStation(R)Store
Power2Go
Power2Go
PowerDirector
PowerDirector
QuickTime
RangeMax Wireless-N USB Adapter WN111v2
Realtek USB 2.0 Card Reader
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB978380)
Security Update for Microsoft Office Excel 2007 (KB978382)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Skype™ 4.0
SPORE Creature Creator Trial Edition
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live OneCare safety scanner
Windows Live OneCare safety scanner
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Yahoo! Messenger


My Apologies - forgot to add the Unistall list above. Thank you for any help.
MWR 3 day Mod
April 2, 2010, 6:52 AM UTC
[3days:1ryptag6][/3days:1ryptag6]
Wingman
April 4, 2010, 2:25 PM UTC
Hello SilentCreatures... Welcome to the forum.

I apologize for the delay getting to your log but as you can see the forum is very busy.

My name is Wingman, and I'll be helping you with any malware problems.
The logs I request can take a while to research, so please be patient.

Before we begin...please read and follow these important guidelines, so things will proceed smoothly.
  1. The instructions being given are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  2. DO NOT run any other fix or removal tools unless instructed to do so!
  3. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
  4. Only- post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
  5. Print each set of instructions...if possible...your Internet connection will not be available during some fix processes.
  6. Only- reply to this thread, do not start another ... Please, continue responding, until I give you the "All Clean"


I am currently reviewing your log and will return, as soon as possible, with additional instructions. In the meantime...
Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf, you have any questions or problems, executing these instructions, <<STOP>> do not proceed, post back with the question or problem.
Vista - Windows 7 Users - Please Note:
The programs I ask you to run need to be installed and run in Administrator Mode by... Right clicking the installation file and the executable program file & selecting: Run as Administrator. Additionally, the built-in User Account Control (UAC) utility, if enabled, may prompt you for permission to run the program. When prompted, please select: Allow. Reference: User Account Control (UAC) and Running as Administrator


Step 1.
ERUNT - Emergency Recovery Utility NT
Modifying the Registry can create unforeseen problems, so it's always wise to create a backup before doing so.
This is a free program that allows you to keep a complete backup of your registry and restore it when needed.
ERUNT utility program
Download:
  1. Please download ERUNT...by Lars Hederer. Save it to your desktop.
  2. Double-click erunt-setup-exe to run the install process. Install ERUNT by following the prompts.
    VISTA/W7 users: right-click erunt-setup-exe, select "Run As Administrator" to run the install process. Install by following prompts.
  3. Use the default install settings...
  4. Make sure the first two check boxes -> (Create ERUNT and NTREGOPT desktop icons) are checked.
    Say "NO" if prompted or asked if you want to add ERUNT to the Start-Up folder. You can enable this later.
  5. Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
    VISTA/W7 users: right-click the desktop icon, select "Run As Administrator" or start it at the end of the setup process.
  6. Choose a location for the backup. Note: the default location is C:\WINDOWS\ERDNT which is fine.
  7. Click on OK ... then click on "YES" to create the folder.

Run:
This will create a full backup of your registry... ERUNT can be used to restore the registry from this backup, if needed.
  1. Please navigate to Start >> All Programs >> ERUNT, then double-click ERUNT from the menu.
    Vista/W7 users: right-click on ERUNT in the menu, then select "Run As Administrator". If UAC prompts, please allow it.
  2. Click on OK within the pop-up menu.
  3. In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
    • System registry.
    • Current user registry.
  4. Next click on "OK"... at the prompt... reply "Yes".
    After a short duration the Registry backup is complete! pop-up message will appear.
  5. Now click on "OK". A registry backup has now been created.

< STOP > If you did not successfully complete this step. < STOP > Do not continue with any other steps, post back and let me know!

Step 2.
Malwarebytes' Anti-Malware
Please save any items you were working on... close any open programs. You may be asked to reboot your machine.
Please download Malwarebytes Anti-Malware and save it to your desktop. If needed...Tutorial w/screenshots
Alternate download sites available here or here.
  1. Make sure you are connected to the Internet.
  2. Double-click on mbam-setup.exe to install the application.
    VISTA users: Right-click on mbam-setup.exe, select "Run As Administrator" to install the application.
  3. When the installation begins, follow the prompts and do not make any changes to default settings.
  4. When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware <<---Important!
    • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    MBAM will automatically start and you will be asked to update the program before performing a scan.
    • If an update is found, the program will automatically update itself.
    • Press the OK button to close that box and continue.
    • Problems downloading the updates? Manually download them from here and double-click on "mbam-rules.exe" to install.

On the Scanner tab:
  1. Make sure the "Perform Quick Scan" option is selected.
  2. Then click on the Scan button.
  3. If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  4. Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:
  1. Click on the Show Results button to see a list of any malware that was found.
  2. Check all items except any items (if present) in the C:\System Volume Information folder... then click on Remove Selected.
    We will take care of the System Volume Information items later.
    When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
    The log is automatically saved and can be viewed by clicking the Logs tab in MBAM. The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  3. Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
  • If Malwarebytes Anti-Malware results in any error messages, check the Help file's list of error codes within its program folder first. If you do not find any information, please refer to Common Issues, Questions, and their Solutions, Frequently Asked Questions. If the error you are receiving is not in the list, please report it here so the research team can investigate.
  • Some types of malware will target Malwarebytes Anti-Malware and other security tools to keep them from running properly. If that's the case, please refer to the suggestions provided in For those having trouble running Malwarebytes Anti-Malware.


Step 3.
RSIT (Random's System Information Tool)
Please download RSIT by random/random... save it to your desktop.
  1. Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
  2. Please read the disclaimer... click on Continue.
  3. RSIT will start running. When done... 2 logs files...will be produced.
    The first one, "log.txt", <<will be maximized... the second one, "info.txt", <<will be minimized.
    These log files can be found in the C:\RSIT folder
  4. Please post both... "log.txt" and "info.txt", file contents in your next reply.


Step 4.
Please include in your next reply:
  1. Any problem executing the instructions?
  2. MBAM scan results.
  3. RSIT log.txt and info.txt file contents.
  4. How is the computer behaving?

Thanks,
Wingman
SilentCreatures
April 4, 2010, 5:03 PM UTC
Hi Wingman,

Thank you for your reply - I understand that things can get busy here, thank you for taking time to help me.

I need to apologise - right after posting here a friend suggested to download Malwarebytes and run it. I have done this but nothing further. I will post the log below. Since doing this I no longer send the virus on to other users on MSN. I think it was called something like image[1].exe and my homepage is also back to normal.

Malwarebytes' Anti-Malware 1.45
http://www.malwarebytes.org

Database version: 3933

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18882

30/03/2010 20:09:07
mbam-log-2010-03-30 (20-09-07).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 313975
Time elapsed: 3 hour(s), 16 minute(s), 21 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
C:\Users\Public\infocard.exe (Worm.Bot.Gen) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\firewall administrating (Worm.Bot.Gen) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Start Page (Hijack.Homepage) -> Bad: (http://postarticles.net) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Public\infocard.exe (Worm.Bot.Gen) -> Quarantined and deleted successfully.



I have not done anything since - Should I proceed with the steps you gave me?

I have not done any internet banking since this problem - will it be safe to do so later?

Thanks,

SilentCreatures
Wingman
April 4, 2010, 6:50 PM UTC
Hello SilentCreatures,

I understand your desire to get your computer secure and it's a good thing to do... but I must ask that you not make any more changes to your system, unless specifically requested by me. I'm glad you were able to get some functionality back and your computer is no longer sending this infection to others.

Yes, please be so kind as to run the RSIT step, so I can take a deeper look into your system, to see if anything else remains.

I would hold off on "regular" computer use until we have made sure you are clean.

Thanks,
Wingman
SilentCreatures
April 5, 2010, 12:34 PM UTC
Hi Wingman,

I have run RSIT and the results are below

Log:

Logfile of random's system information tool 1.06 (written by random/random)
Run by [removed] at 2010-04-05 14:19:39
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 153 GB (67%) free of 228 GB
Total RAM: 2814 MB (62% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:20:45, on 05/04/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\NETGEAR\WN111v2\WN111v2.exe
C:\Users\fredandmyke\AppData\Roaming\Microsoft\Notification de cadeaux MSN\lsnfier.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Users\fredandmyke\Documents\Mykes Folder\RSIT.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\fredandmyke.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://uk.search.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://uk.search.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://uk.search.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://uk.search.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [jswtrayutil] "C:\Program Files\NETGEAR\WN111v2\jswtrayutil.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Notification de cadeaux MSN.lnk = C:\Users\fredandmyke\AppData\Roaming\Microsoft\Notification de cadeaux MSN\lsnfier.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: NETGEAR WN111v2 Smart Wizard.lnk = C:\Program Files\NETGEAR\WN111v2\WN111v2.exe
O8 - Extra context menu item: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\en-GB\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} (FBootloaderAX) - http://www.facebook.com/fbplugin/win32/axfbootloader.cab?1265618771309
O16 - DPF: {4E208675-89FB-4331-8C0D-C33FBD729C93} (VGRControlNGs Control) - http://www.ladbrokes.com/images/sb3_sports/ibn/VGRControlNGs.ocx
O16 - DPF: {63B2BE3B-A4F1-4522-BE99-BD65CF4C0CBA} (VGRControlNG Control) - http://www.ladbrokes.com/images/sb3_sports/ibn/VGRControlNG.ocx
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) -
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\NETGEAR\WN111v2\jswpsapi.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12031 bytes

======Scheduled tasks folder======

C:\Windows\tasks\HPCeeScheduleForfredandmyke.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2008-06-12 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
Symantec NCO BHO - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll [2009-08-22 378736]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
Symantec Intrusion Prevention - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\IPSBHO.DLL [2009-08-22 107896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6EBF7485-159F-4bff-A14F-B9E3AAC4465B}]
Search Helper - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll [2009-05-19 137600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}]
AOL Toolbar BHO - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll [2008-07-02 1185120]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-01-22 408448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-10-11 41760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E15A8DC0-8516-42A1-81EA-DC94EC1ACF10}]
Windows Live Toolbar Helper - C:\Program Files\Windows Live\Toolbar\wltcore.dll [2009-02-06 1068904]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - Norton Toolbar - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll [2009-08-22 378736]
{DE9C389F-3316-41A7-809B-AA305ED9D922} - AOL Toolbar - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll [2008-07-02 1185120]
{21FA44EF-376D-4D53-9B0F-8A89D3229068} - &Windows Live Toolbar - C:\Program Files\Windows Live\Toolbar\wltcore.dll [2009-02-06 1068904]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"=C:\Windows\system32\NvCpl.dll [2008-07-11 13543968]
"NvMediaCenter"=C:\Windows\system32\NvMcTray.dll [2008-07-11 92704]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2008-04-17 1049896]
"QPService"=C:\Program Files\HP\QuickPlay\QPService.exe [2008-09-24 468264]
"UpdateLBPShortCut"=C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe [2008-06-14 210216]
"UpdatePSTShortCut"=C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe [2008-10-07 210216]
"UCam_Menu"=C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe [2007-12-25 222504]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-21 1008184]
"QlbCtrl.exe"=C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe [2008-08-02 202032]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2008-06-12 34672]
"UpdateP2GoShortCut"=C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe [2008-06-14 210216]
"UpdatePDIRShortCut"=C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe [2008-06-14 210216]
"HP Health Check Scheduler"=c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [2008-10-09 75008]
"HP Software Update"=C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [2007-05-09 54840]
"hpWirelessAssistant"=C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe [2008-04-15 488752]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2009-09-05 417792]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-10-28 141600]
"jswtrayutil"=C:\Program Files\NETGEAR\WN111v2\jswtrayutil.exe []
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-10-11 149280]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"=C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe [2008-06-09 2363392]
"Skype"=C:\Program Files\Skype\Phone\Skype.exe [2009-03-11 24095528]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-21 125952]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Bluetooth.lnk - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
NETGEAR WN111v2 Smart Wizard.lnk - C:\Program Files\NETGEAR\WN111v2\WN111v2.exe

C:\Users\fredandmyke\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
Notification de cadeaux MSN.lnk - C:\Users\fredandmyke\AppData\Roaming\Microsoft\Notification de cadeaux MSN\lsnfier.exe

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\SymEFA.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{38d2176d-24d5-11de-b229-00247e195cb2}]
shell\AutoRun\command - G:\AutoRun.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{afd5963f-72a8-11de-b240-00247e195cb2}]
shell\AutoRun\command - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL RECYCIER/system.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e3b1f71a-2766-11de-85ae-00247e195cb2}]
shell\AutoRun\command - G:\PMB_P.exe


======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1
.js - open - C:\Windows\System32\WScript.exe "%1" %*

======List of files/folders created in the last 1 months======

2010-04-05 14:19:39 ----D---- C:\rsit
2010-03-30 16:50:53 ----D---- C:\Users\fredandmyke\AppData\Roaming\Malwarebytes
2010-03-30 16:50:34 ----D---- C:\ProgramData\Malwarebytes
2010-03-30 16:50:33 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2010-03-29 17:46:27 ----D---- C:\Program Files\Trend Micro
2010-03-14 21:11:38 ----N---- C:\Windows\system32\MpSigStub.exe
2010-03-12 08:23:44 ----A---- C:\Windows\system32\nshhttp.dll
2010-03-12 08:23:02 ----A---- C:\Windows\system32\httpapi.dll

======List of files/folders modified in the last 1 months======

2010-04-05 14:20:25 ----D---- C:\Windows\Temp
2010-04-05 14:17:17 ----A---- C:\ProgramData\hpqp.ini
2010-04-05 12:29:00 ----D---- C:\Users\fredandmyke\AppData\Roaming\Skype
2010-04-02 18:38:08 ----SHD---- C:\System Volume Information
2010-03-31 15:57:00 ----D---- C:\Users\fredandmyke\AppData\Roaming\mIRC
2010-03-30 16:50:37 ----D---- C:\Windows\system32\drivers
2010-03-30 16:50:34 ----HD---- C:\ProgramData
2010-03-30 16:50:33 ----RD---- C:\Program Files
2010-03-30 07:20:38 ----D---- C:\Windows\System32
2010-03-30 07:20:37 ----D---- C:\Windows\inf
2010-03-30 07:20:37 ----A---- C:\Windows\system32\PerfStringBackup.INI
2010-03-26 14:26:39 ----D---- C:\Windows\system32\catroot2
2010-03-14 21:07:58 ----D---- C:\Windows\system32\Tasks
2010-03-14 21:07:57 ----D---- C:\Windows\Tasks
2010-03-14 21:02:21 ----D---- C:\ProgramData\Apple Computer
2010-03-12 14:26:42 ----D---- C:\Windows\winsxs
2010-03-12 14:15:14 ----D---- C:\Windows\system32\catroot
2010-03-12 08:31:49 ----D---- C:\Program Files\Windows Mail
2010-03-12 08:31:49 ----D---- C:\Program Files\Movie Maker
2010-03-12 08:29:47 ----SHD---- C:\Windows\Installer
2010-03-12 08:29:29 ----D---- C:\ProgramData\Microsoft Help

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 BHDrvx86;Symantec Heuristics Driver; C:\Windows\System32\Drivers\NIS\1008000.029\BHDrvx86.sys [2009-08-22 259632]
R1 ccHP;Symantec Hash Provider; C:\Windows\System32\Drivers\NIS\1008000.029\ccHPx86.sys [2010-02-02 482432]
R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [2009-09-28 371248]
R1 IDSVix86;IDSVix86; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20100326.001\IDSvix86.sys [2009-10-29 343088]
R1 jswpslwf;JumpStart Wireless Filter Driver; C:\Windows\system32\DRIVERS\jswpslwf.sys [2008-10-01 20384]
R1 SRTSPX;Symantec Real Time Storage Protection (PEL); C:\Windows\system32\drivers\NIS\1008000.029\SRTSPX.SYS [2009-08-22 43696]
R1 SymIM;Symantec Network Security Intermediate Filter Driver; C:\Windows\system32\DRIVERS\SymIMv.sys [2009-08-22 25648]
R1 SYMTDI;Symantec Network Dispatch Driver; C:\Windows\System32\Drivers\NIS\1008000.029\SYMTDI.SYS [2009-08-22 217136]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-18 8704]
R3 BCM43XX;Broadcom 802.11 Network Adapter Driver; C:\Windows\system32\DRIVERS\bcmwl6.sys [2009-01-08 1326584]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2008-01-21 14208]
R3 CnxtHdAudService;Conexant UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\CHDRT32.sys [2008-06-05 222208]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-09-28 102448]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\system32\DRIVERS\GEARAspiWDM.sys [2009-05-18 26600]
R3 HpqKbFiltr;HpqKbFilter Driver; C:\Windows\system32\DRIVERS\HpqKbFiltr.sys [2007-06-19 16768]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2007-11-01 985600]
R3 HSXHWAZL;HSXHWAZL; C:\Windows\system32\DRIVERS\HSXHWAZL.sys [2007-11-01 208896]
R3 NAVENG;NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100404.020\NAVENG.SYS [2010-02-03 84912]
R3 NAVEX15;NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100404.020\NAVEX15.SYS [2010-02-03 1324720]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\Windows\system32\DRIVERS\nvmfdx32.sys [2008-01-29 1042464]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver; C:\Windows\system32\drivers\nvhda32v.sys [2008-05-09 43040]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2008-07-11 7530656]
R3 nvsmu;nvsmu; C:\Windows\system32\DRIVERS\nvsmu.sys [2008-04-25 14848]
R3 RTSTOR;Realtek USB 2.0 Card Reader; C:\Windows\system32\drivers\RTSTOR.SYS [2008-09-20 61952]
R3 SRTSP;Symantec Real Time Storage Protection; C:\Windows\System32\Drivers\NIS\1008000.029\SRTSP.SYS [2009-08-22 308272]
R3 SymEvent;SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT.SYS [2009-09-11 124976]
R3 SYMFW;Symantec Network Filter Driver; C:\Windows\System32\Drivers\NIS\1008000.029\SYMFW.SYS [2009-08-22 89904]
R3 SYMNDISV;Symantec Network Filter Driver; C:\Windows\System32\Drivers\NIS\1008000.029\SYMNDISV.SYS [2009-08-22 48688]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2008-04-17 199344]
R3 usbvideo;USB Video Device (WDM); C:\Windows\System32\Drivers\usbvideo.sys [2008-01-21 134016]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2007-11-01 661504]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2008-01-21 11264]
S3 BthEnum;Bluetooth Request Block Driver; C:\Windows\system32\DRIVERS\BthEnum.sys [2008-10-26 23040]
S3 BthPan;Bluetooth Device (Personal Area Network); C:\Windows\system32\DRIVERS\bthpan.sys [2008-01-21 92160]
S3 BTHPORT;Bluetooth Port Driver; C:\Windows\System32\Drivers\BTHport.sys [2008-10-26 507904]
S3 BTHUSB;Bluetooth Radio USB Driver; C:\Windows\System32\Drivers\BTHUSB.sys [2008-10-26 30208]
S3 btwaudio;Bluetooth Audio Device Service; C:\Windows\system32\drivers\btwaudio.sys [2008-06-23 80424]
S3 btwavdt;Bluetooth AVDT; C:\Windows\system32\drivers\btwavdt.sys [2008-06-23 81960]
S3 btwrchid;btwrchid; C:\Windows\system32\DRIVERS\btwrchid.sys [2008-06-23 16168]
S3 BVRPMPR5;BVRPMPR5 NDIS Protocol Driver; \??\C:\Windows\system32\drivers\BVRPMPR5.SYS [2008-05-14 49904]
S3 DNIMp50;DNIMp50 NDIS Protocol Driver; C:\Windows\System32\Drivers\DNIMp50.sys [2006-11-16 21504]
S3 DNISp50;DNISp50 NDIS Protocol Driver; C:\Windows\System32\Drivers\DNISp50.sys [2006-11-16 20480]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-21 5632]
S3 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-21 6656]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-21 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-21 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-21 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-21 6016]
S3 NETw3v32;Intel(R) PRO/Wireless 3945ABG Adapter Driver for Windows Vista 32 Bit; C:\Windows\system32\DRIVERS\NETw3v32.sys [2008-01-21 2225664]
S3 RFCOMM;Bluetooth Device (RFCOMM Protocol TDI); C:\Windows\system32\DRIVERS\rfcomm.sys [2008-10-26 149504]
S3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2008-01-21 88576]
S3 SYMDNS;SYMDNS; \??\C:\Windows\system32\drivers\NIS\1000000.07D\SYMDNS.SYS []
S3 SYMREDRV;SYMREDRV; \??\C:\Windows\system32\drivers\NIS\1000000.07D\SYMREDRV.SYS []
S3 WN111v2;NETGEAR WN111v2 USB2.0 Wireless Card Service; C:\Windows\system32\DRIVERS\WN111v2v.sys [2009-01-13 453120]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-21 83328]
S3 yukonwlh;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller; C:\Windows\system32\DRIVERS\yk60x86.sys [2006-11-02 194048]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-08-28 144672]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
R2 BthServ;@%SystemRoot%\System32\bthserv.dll,-101; C:\Windows\system32\svchost.exe [2008-01-21 21504]
R2 ezSharedSvc;Easybits Shared Services for Windows; C:\Windows\system32\svchost.exe [2008-01-21 21504]
R2 HP Health Check Service;HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [2008-10-09 94208]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2008-06-09 73728]
R2 Norton Internet Security;Norton Internet Security; C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe [2009-08-22 117640]
R2 nvsvc;NVIDIA Display Driver Service; C:\Windows\system32\nvvsvc.exe [2008-07-11 196608]
R2 Recovery Service for Windows;Recovery Service for Windows; C:\Program Files\SMINST\BLService.exe [2008-10-06 365952]
R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared files\RichVideo.exe [2008-09-15 241734]
R2 SeaPort;SeaPort; C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe [2009-05-19 240512]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-18 386560]
R3 Com4QLBEx;Com4QLBEx; C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
R3 hpqwmiex;hpqwmiex; C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe [2008-05-02 165192]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-10-28 545568]
S3 GameConsoleService;GameConsoleService; C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe [2010-02-08 238328]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 jswpsapi;Jumpstart Wifi Protected Setup; C:\Program Files\NETGEAR\WN111v2\jswpsapi.exe [2008-02-29 942080]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2008-11-04 441712]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]

-----------------EOF-----------------


Info:

info.txt logfile of random's system information tool 1.06 2010-04-05 14:20:49

======Uninstall list======

-->"C:\Program Files\HP Games\Agatha Christie - Death on the Nile\Uninstall.exe"
-->"C:\Program Files\HP Games\Bejeweled 2 Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Blasterball 3\Uninstall.exe"
-->"C:\Program Files\HP Games\Build-a-lot 2\Uninstall.exe"
-->"C:\Program Files\HP Games\Chuzzle Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Crystal Maze\Uninstall.exe"
-->"C:\Program Files\HP Games\Diner Dash 2 Restaurant Rescue\Uninstall.exe"
-->"C:\Program Files\HP Games\Diner Dash\Uninstall.exe"
-->"C:\Program Files\HP Games\Escape the Museum\Uninstall.exe"
-->"C:\Program Files\HP Games\FATE\Uninstall.exe"
-->"C:\Program Files\HP Games\Gem Shop\Uninstall.exe"
-->"C:\Program Files\HP Games\Granny in Paradise\Uninstall.exe"
-->"C:\Program Files\HP Games\Insaniquarium Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Magic Academy\Uninstall.exe"
-->"C:\Program Files\HP Games\Mah Jong Quest\Uninstall.exe"
-->"C:\Program Files\HP Games\Mahjongg Artifacts\Uninstall.exe"
-->"C:\Program Files\HP Games\My HP Game Console\Uninstall.exe"
-->"C:\Program Files\HP Games\Peggle\Uninstall.exe"
-->"C:\Program Files\HP Games\Penguins!\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Bowler\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Golfer Pineapple Cup\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Golfer\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Pool\Uninstall.exe"
-->"C:\Program Files\HP Games\Slingo Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Snowy - Treasure Hunter 2\Uninstall.exe"
-->"C:\Program Files\HP Games\SPORE Creature Creator Trial Edition\Uninstall.exe"
-->"C:\Program Files\HP Games\Tradewinds Legends\Uninstall.exe"
-->"C:\Program Files\HP Games\Tradewinds\Uninstall.exe"
-->"C:\Program Files\HP Games\Virtual Villagers - A New Home\Uninstall.exe"
-->"C:\Program Files\HP Games\Virtual Villagers - The Secret City\Uninstall.exe"
-->"C:\Program Files\HP Games\Zuma Deluxe\Uninstall.exe"
-->C:\Program Files\Conexant\SmartAudio\SETUP.EXE -U -ISmartAudio -SM=SMAUDIO.EXE,1801
360Share Pro(remove only)-->"C:\Program Files\360Share Pro\bt-uninst.exe"
Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Activation Assistant for the 2007 Microsoft Office suites-->"C:\ProgramData\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
ActiveCheck component for HP Active Support Library-->MsiExec.exe /X{254C37AA-6B72-4300-84F6-98A82419187E}
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A90000000001}
Adobe Shockwave Player-->MsiExec.exe /X{AD72CFB4-C2BF-424E-9DF0-C7BAD1F30A11}
AOL Toolbar 5.0-->"C:\Program Files\AOL\AOL Toolbar 5.0\uninstall.exe"
Apple Application Support-->MsiExec.exe /I{B607C354-CD79-4D22-86D1-92DC94153F42}
Apple Mobile Device Support-->MsiExec.exe /I{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B}
Broadcom 802.11 Wireless LAN Adapter-->"C:\Program Files\Broadcom\Broadcom 802.11\Driver\bcmwlu00.exe" verbose /rootkey="Software\Broadcom\802.11\UninstallInfo" /rootdir="C:\Program Files\Broadcom\Broadcom 802.11\Driver"
Championship Manager 2010 (September Data Patch)-->"C:\Program Files\InstallShield Installation Information\{14592A8E-4DA6-4338-A9D5-E16449647EC3}\setup.exe" -runfromtemp -l0x0009 -removeonly
Championship Manager 2010-->"C:\Program Files\InstallShield Installation Information\{5CA7899B-FFEC-4254-A05B-448420831F37}\setup.exe" -runfromtemp -l0x0009 -removeonly
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Conexant HD Audio-->C:\Program Files\CONEXANT\CNXT_AUDIO_HDA\UIU32a.exe -U -IWAHerza.INF
CyberLink DVD Suite-->"C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\Setup.exe" /z-uninstall
CyberLink DVD Suite-->"C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\Setup.exe" /z-uninstall
CyberLink YouCam-->"C:\Program Files\InstallShield Installation Information\{01FB4998-33C4-4431-85ED-079E3EEFE75D}\setup.exe" /z-uninstall
CyberLink YouCam-->"C:\Program Files\InstallShield Installation Information\{01FB4998-33C4-4431-85ED-079E3EEFE75D}\setup.exe" /z-uninstall
ESU for Microsoft Vista-->MsiExec.exe /I{3877C901-7B90-4727-A639-B6ED2DD59D43}
HDAUDIO Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_HERMOSA_HSF\UIU32m.exe -U -IHPQHERzm.inf
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
HP Active Support Library-->"C:\Program Files\InstallShield Installation Information\{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}\setup.exe" -runfromtemp -l0x0409 -removeonly
HP Customer Experience Enhancements-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{57A5AEC1-97FC-474D-92C4-908FCC2253D4}\setup.exe" -l0x9 -removeonly
HP Doc Viewer-->MsiExec.exe /I{082702D5-5DD8-4600-BCE5-48B15174687F}
HP DVD Play 3.7-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\Setup.exe" -uninstall
HP Help and Support-->MsiExec.exe /I{0054A0F6-00C9-4498-B821-B5C9578F433E}
HP Integrated Module with Bluetooth wireless technology 6.0.1.6204-->MsiExec.exe /X{03D1988F-469F-4843-8E6E-E5FE9D17889D}
HP Quick Launch Buttons 6.40 H2-->C:\Program Files\InstallShield Installation Information\{34D2AB40-150D-475D-AE32-BD23FB5EE355}\setup.exe -runfromtemp -l0x0009 uninst
HP Total Care Advisor-->MsiExec.exe /X{154A4184-1A3D-4BF9-A5AE-4FA1660445F3}
HP Update-->MsiExec.exe /X{C8FD5BC1-92EF-4C15-92A9-F9AC7F61985F}
HP User Guides 0118-->MsiExec.exe /I{B6D0B141-B2BE-4DD0-B08F-B9186F3E36B3}
HP Wireless Assistant-->MsiExec.exe /I{9ADABDDE-9644-461B-9E73-83FA3EFCAB50}
HPAsset component for HP Active Support Library-->MsiExec.exe /X{669D4A35-146B-4314-89F1-1AC3D7B88367}
HPNetworkAssistant-->MsiExec.exe /I{228C6B46-64E2-404E-898A-EF0830603EF4}
HPTCSSetup-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{846DDADA-0239-4B67-A6B1-33658863793B}\setup.exe" -l0x9 -removeonly
Huawei modem-->C:\Windows\Huawei ModemsUninstall.exe
iTunes-->MsiExec.exe /I{D1A74FBB-CA8D-4CCA-9B89-BAAA436DB178}
Java(TM) 6 Update 17-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216015FF}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Junk Mail filter update-->MsiExec.exe /I{E2DFE069-083E-4631-9B6C-43C48E991DE5}
LabelPrint-->"C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe" /z-uninstall
LabelPrint-->"C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe" /z-uninstall
LightScribe System Software 1.14.17.1-->MsiExec.exe /X{0E7DBD52-B097-4F2B-A7C7-F105B0D20FDB}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Media Go-->MsiExec.exe /X{AEE307D5-9E65-4971-818E-C4D96DF55C64}
Microsoft .NET Framework 3.5 SP1-->C:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Choice Guard-->MsiExec.exe /X{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office Live Add-in 1.3-->MsiExec.exe /I{57F0ED40-8F11-41AA-B926-4A66D0D1A9CC}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {ABDDE972-355B-4AF1-89A8-DA50B7B5C045}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {F580DDD5-8D37-4998-968E-EBB76BB86787}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {187308AB-5FA7-4F14-9AB9-D290383A10D9}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Search Enhancement Pack-->MsiExec.exe /X{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft SQL Server 2005 Compact Edition [ENU]-->MsiExec.exe /I{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}
Microsoft Sync Framework Runtime Native v1.0 (x86)-->MsiExec.exe /I{8A74E887-8F0F-4017-AF53-CBA42211AAA5}
Microsoft Sync Framework Services Native v1.0 (x86)-->MsiExec.exe /I{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{837b34e3-7c30-493c-8f6a-2b0f04e2912c}
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148-->MsiExec.exe /X{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
mIRC-->C:\Program Files\mIRC\uninstall.exe _?=C:\Program Files\mIRC
MSVCRT-->MsiExec.exe /I{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
muvee Reveal-->MsiExec.exe /X{DD35C328-F115-BEDA-6EEE-E00C5AACCCBC}
My HP Games-->"C:\Program Files\HP Games\Uninstall.exe"
NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Norton Internet Security-->C:\Program Files\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\A5E82D02\16.8.0.41\InstStub.exe /X
Norton Internet Security-->MsiExec.exe /I{7B15D70E-9449-4CFB-B9BC-798465B2BD5C}
NVIDIA Drivers-->C:\Windows\system32\NVUNINST.EXE UninstallGUI
PlayStation(R)Network Downloader-->MsiExec.exe /X{BC4CA8FA-41D2-4B81-8680-E9B7573D6500}
PlayStation(R)Store-->MsiExec.exe /X{0E532C84-4275-41B3-9D81-D4A1A20D8EE7}
Power2Go-->"C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" /z-uninstall
Power2Go-->"C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" /z-uninstall
PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\Setup.exe" /z-uninstall
PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\Setup.exe" /z-uninstall
QuickTime-->MsiExec.exe /I{A429C2AE-EBF1-4F81-A221-1C115CAADDAD}
RangeMax Wireless-N USB Adapter WN111v2-->C:\Program Files\InstallShield Installation Information\{1C0E9C6B-D4D5-4D3C-8A10-F10A3E7BEEA5}\setup.exe -runfromtemp -l0x0409
Realtek USB 2.0 Card Reader-->C:\Program Files\InstallShield Installation Information\{DC24971E-1946-445D-8A82-CE685433FA7D}\setup.exe -runfromtemp -l0x0009 -removeonly
Security Update for 2007 Microsoft Office System (KB969559)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {69F52148-9BF6-4CDC-BF76-103DEAF3DD08}
Security Update for 2007 Microsoft Office System (KB978380)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {667A88D1-0369-4070-A62A-70672D68A9BF}
Security Update for Microsoft Office Excel 2007 (KB978382)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {6DE3DABF-0203-426B-B330-7287D1003E86}
Security Update for Microsoft Office PowerPoint 2007 (KB957789)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {7559E742-FF9F-4FAE-B279-008ED296CB4D}
Security Update for Microsoft Office system 2007 (972581)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {3D019598-7B59-447A-80AE-815B703B84FF}
Security Update for Microsoft Office system 2007 (KB969613)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5ECEB317-CBE9-4E08-AB10-756CB6F0FB6C}
Security Update for Microsoft Office system 2007 (KB974234)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {FCD742B9-7A55-44BC-A776-F795F21FEDDC}
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {71127777-8B2C-4F97-AF7A-6CF8CAC8224D}
Skype™ 4.0-->MsiExec.exe /X{24D753CA-6AE9-4E30-8F5F-EFC93E08BF3D}
SPORE Creature Creator Trial Edition-->"C:\Program Files\HP Games\SPORE Creature Creator Trial Edition\Uninstall.exe"
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Update for 2007 Microsoft Office System (KB967642)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {C444285D-5E4F-48A4-91DD-47AAAA68E92D}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Microsoft Office 2007 Help for Common Features (KB963673)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {AB365889-0395-4FAD-B702-CA5985D53D42}
Update for Microsoft Office Excel 2007 Help (KB963678)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {199DF7B6-169C-448C-B511-1054101BE9C9}
Update for Microsoft Office InfoPath 2007 (KB976416)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {432C5EE4-8096-4FF1-95E1-65219365DFF7}
Update for Microsoft Office OneNote 2007 Help (KB963670)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2744EF05-38E1-4D5D-B333-E021EDAEA245}
Update for Microsoft Office Powerpoint 2007 Help (KB963669)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {397B1D4F-ED7B-4ACA-A637-43B670843876}
Update for Microsoft Office Script Editor Help (KB963671)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {CD11C6A2-FFC6-4271-8EAB-79C3582F505C}
Update for Microsoft Office Word 2007 (KB974561)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {0CDDBAA2-2111-4A0E-A1B0-76C40C635331}
Update for Microsoft Office Word 2007 Help (KB963665)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {80E762AA-C921-4839-9D7D-DB62A72C0726}
Windows Live Call-->MsiExec.exe /I{F6BD194C-4190-4D73-B1B1-C48C99921BFE}
Windows Live Communications Platform-->MsiExec.exe /I{3B4E636E-9D65-4D67-BA61-189800823F52}
Windows Live Essentials-->C:\Program Files\Windows Live\Installer\wlarp.exe
Windows Live Essentials-->MsiExec.exe /I{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}
Windows Live Mail-->MsiExec.exe /I{6412CECE-8172-4BE5-935B-6CECACD2CA87}
Windows Live Messenger-->MsiExec.exe /X{A85FD55B-891B-4314-97A5-EA96C0BD80B5}
Windows Live Movie Maker-->MsiExec.exe /X{3D5044A5-97B8-45C0-B956-BB2376569188}
Windows Live OneCare safety scanner-->"C:\Program Files\Windows Live Safety Center\UnInstall.exe"
Windows Live OneCare safety scanner-->MsiExec.exe /X{FE0646A7-19D0-41B4-A2BB-2C35D644270D}
Windows Live Photo Gallery-->MsiExec.exe /X{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}
Windows Live Sign-in Assistant-->MsiExec.exe /I{45338B07-A236-4270-9A77-EBB4115517B5}
Windows Live Sync-->MsiExec.exe /X{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}
Windows Live Toolbar-->MsiExec.exe /X{995F1E2E-F542-4310-8E1D-9926F5A279B3}
Windows Live Upload Tool-->MsiExec.exe /I{205C6BDD-7B73-42DE-8505-9A093F35A238}
Windows Live Writer-->MsiExec.exe /X{178832DE-9DE0-4C87-9F82-9315A9B03985}
Yahoo! Messenger-->C:\PROGRA~1\Yahoo!\MESSEN~1\UNWISE.EXE /U C:\PROGRA~1\Yahoo!\MESSEN~1\INSTALL.LOG

======Security center information======

AS: Windows Defender

======System event log======

Computer Name: fredandmyke-PC
Event Code: 7
Message: The speed of processor 1 is being limited by system firmware. The processor has been in this reduced performance state for 46 seconds since the last report.
Record Number: 166898
Source Name: Microsoft-Windows-Kernel-Processor-Power
Time Written: 20100405102358.413180-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: fredandmyke-PC
Event Code: 15016
Message: Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number.
Record Number: 166922
Source Name: Microsoft-Windows-HttpEvent
Time Written: 20100405121442.610197-000
Event Type: Error
User:

Computer Name: fredandmyke-PC
Event Code: 7000
Message: The Parallel port driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Record Number: 166962
Source Name: Service Control Manager
Time Written: 20100405121612.000000-000
Event Type: Error
User:

Computer Name: fredandmyke-PC
Event Code: 7009
Message: A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.
Record Number: 167010
Source Name: Service Control Manager
Time Written: 20100405121649.000000-000
Event Type: Error
User:

Computer Name: fredandmyke-PC
Event Code: 7000
Message: The Windows Media Player Network Sharing Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Record Number: 167011
Source Name: Service Control Manager
Time Written: 20100405121649.000000-000
Event Type: Error
User:

=====Application event log=====

Computer Name: fredandmyke-PC
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 40551
Source Name: Microsoft-Windows-WMI
Time Written: 20100403155216.000000-000
Event Type: Error
User:

Computer Name: fredandmyke-PC
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 40584
Source Name: Microsoft-Windows-WMI
Time Written: 20100404091745.000000-000
Event Type: Error
User:

Computer Name: fredandmyke-PC
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 40617
Source Name: Microsoft-Windows-WMI
Time Written: 20100404163115.000000-000
Event Type: Error
User:

Computer Name: fredandmyke-PC
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 40653
Source Name: Microsoft-Windows-WMI
Time Written: 20100405091543.000000-000
Event Type: Error
User:

Computer Name: fredandmyke-PC
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 40683
Source Name: Microsoft-Windows-WMI
Time Written: 20100405121611.000000-000
Event Type: Error
User:

=====Security event log=====

Computer Name: fredandmyke-PC
Event Code: 5056
Message: A cryptographic self test was performed.

Subject:
Security ID: S-1-5-18
Account Name: FREDANDMYKE-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Module: ncrypt.dll

Return Code: 0x0
Record Number: 50970
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100405091433.519373-000
Event Type: Audit Success
User:

Computer Name: fredandmyke-PC
Event Code: 4648
Message: A logon was attempted using explicit credentials.

Subject:
Security ID: S-1-5-18
Account Name: FREDANDMYKE-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7
Logon GUID: {00000000-0000-0000-0000-000000000000}

Account Whose Credentials Were Used:
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon GUID: {00000000-0000-0000-0000-000000000000}

Target Server:
Target Server Name: localhost
Additional Information: localhost

Process Information:
Process ID: 0x280
Process Name: C:\Windows\System32\services.exe

Network Information:
Network Address: -
Port: -

This event is generated when a process attempts to log on an account by explicitly specifying that account’s credentials. This most commonly occurs in batch-type configurations such as scheduled tasks, or when using the RUNAS command.
Record Number: 50971
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100405091434.995580-000
Event Type: Audit Success
User:

Computer Name: fredandmyke-PC
Event Code: 4624
Message: An account was successfully logged on.

Subject:
Security ID: S-1-5-18
Account Name: FREDANDMYKE-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Logon Type: 5

New Logon:
Security ID: S-1-5-18
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon ID: 0x3e7
Logon GUID: {00000000-0000-0000-0000-000000000000}

Process Information:
Process ID: 0x280
Process Name: C:\Windows\System32\services.exe

Network Information:
Workstation Name:
Source Network Address: -
Source Port: -

Detailed Authentication Information:
Logon Process: Advapi
Authentication Package: Negotiate
Transited Services: -
Package Name (NTLM only): -
Key Length: 0

This event is generated when a logon session is created. It is generated on the computer that was accessed.

The subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.

The logon type field indicates the kind of logon that occurred. The most common types are 2 (interactive) and 3 (network).

The New Logon fields indicate the account for whom the new logon was created, i.e. the account that was logged on.

The network fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.

The authentication information fields provide detailed information about this specific logon request.
- Logon GUID is a unique identifier that can be used to correlate this event with a KDC event.
- Transited services indicate which intermediate services have participated in this logon request.
- Package name indicates which sub-protocol was used among the NTLM protocols.
- Key length indicates the length of the generated session key. This will be 0 if no session key was requested.
Record Number: 50972
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100405091434.995580-000
Event Type: Audit Success
User:

Computer Name: fredandmyke-PC
Event Code: 4672
Message: Special privileges assigned to new logon.

Subject:
Security ID: S-1-5-18
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon ID: 0x3e7

Privileges: SeAssignPrimaryTokenPrivilege
SeTcbPrivilege
SeSecurityPrivilege
SeTakeOwnershipPrivilege
SeLoadDriverPrivilege
SeBackupPrivilege
SeRestorePrivilege
SeDebugPrivilege
SeAuditPrivilege
SeSystemEnvironmentPrivilege
SeImpersonatePrivilege
Record Number: 50973
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100405091434.995580-000
Event Type: Audit Success
User:

Computer Name: fredandmyke-PC
Event Code: 5033
Message: The Windows Firewall Driver has started successfully.
Record Number: 50974
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100405091435.765580-000
Event Type: Audit Success
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\CyberLink\Power2Go;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=17
"PROCESSOR_IDENTIFIER"=x86 Family 17 Model 3 Stepping 1, AuthenticAMD
"PROCESSOR_REVISION"=0301
"NUMBER_OF_PROCESSORS"=2
"TRACE_FORMAT_SEARCH_PATH"=\\NTREL202.ntdev.corp.microsoft.com\4F18C3A5-CA09-4DBD-B6FC-219FDD4C6BE0\TraceFormat
"DFSTRACINGON"=FALSE
"OnlineServices"=Online Services
"Platform"=MCD
"PCBRAND"=Pavilion
"CLASSPATH"=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre6\lib\ext\QTJava.zip

-----------------EOF-----------------

Hope this helps,

thanks SilentCreatures
Wingman
April 5, 2010, 5:09 PM UTC
Hello SilentCreatures
Your RSIT log looks pretty good. I need to ask you if you set a proxy server override for accessing the Internet?
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
If yes, and you need to keep it ... DO NOT check the HijackThis entry in the step below.

Step ?.
ERUNT - Emergency Recovery Utility NT
Please run this again, as changes may have occurred between the last run and now. Better to be safe than to be sorry.
Modifying the Registry can create unforeseen problems, so it's always wise to create a backup before doing so.
Run:
  1. Please navigate to Start >> All Programs >> ERUNT... double-click ERUNT from the menu.
    VISTA - W7 users: right-click on ERUNT from the menu, select "Run As Administrator", to run the process.
  2. Click on OK within the pop-up menu.
  3. In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
    • System registry.
    • Current user registry.
  4. Next click on "OK"... at the prompt... reply "Yes".
    After a short duration the Registry backup is complete! pop-up message will appear.
  5. Now click on "OK". A registry backup has now been created.

< STOP > If you did not successfully complete this step. < STOP > Do not continue with any other steps, post back and let me know!

Step 2.
Fix HijackThis entries
Important!
Please temporarily disable any anti-spyware programs you are using, listed Here
...so they will not interfere with the entries we will be fixing in HijackThis.
  1. Run HijackThis
    Vista - W7 users: Right click (hijackthis.exe) and choose "Run As Administrator".
    • If you are on the Main Menu page... Click "Do a system scan only"
    • If you are on the "scan & fix stuff" page... Press the Scan...button.
  2. When the scan finishes...Place a check mark next to the following entries (if they are still present):
      *Only check those items listed below*
      R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = : <<--- check only if not needed!
      O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
      O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

      You can OPTIONALLY check these program entries. They automatically run at startup more for convenience than necessity and are available elsewhere, i.e. Start -> Programs. If you "fix" with HJT, you'll save resources, possibly improve performance. Your choice.
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
  3. After checking these items... CLOSE ALL open windows except HijackThis
  4. Click the Fix Checked...button. Choose YES...when prompted to fix the selected items.
  5. Once it has fixed them, close HijackThis and reboot your computer normally.


Step 3.
Malwarebytes' Anti-Malware
  1. Please start MBAM (Malwarebytes' Anti-Malware) again.
  2. Press the Update tab.. then press the Check for Updates...button. <<---Important!
    Once any updates are installed or you get the message that you are up-to-date
  3. Press the Scanner tab...
  4. Select FULL SCAN this time... then press the Scan...button. This scan will take a while, so please be patient.
    When the scan finishes...
  5. Check all items except any items (if present) in the C:\System Volume Information folder... then click on Remove Selected.
  6. Let MBAM remove what it can... if there are files to be deleted on reboot... please reboot the machine so MBAM can finish the removal.
    If you rebooted, then you'll need to start MBAM again.
  7. Press the LOG... tab. Locate the most current log file.
    Please copy and paste the most recent log (from this new run) in your next reply.


Step 4.
ESET NOD32 Online Scan
Vista - W7 users: You will need to to right-click on the IE or FF icons on the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.
Note: If using Mozilla Firefox you will need to download "esetsmartinstaller_enu.exe" when prompted... then double click on it to install.

Please temporarily disable your Anti-virus real-time protection. If active, it could impact the online scan.
Please go to ESET Online Scanner - © ESET All Rights Reserved... to run an online scan.
** Make sure you are using an account that has Administrative privileges **
    Press the "ESET Online Scanner" button.
  1. Check the box next to "YES, I accept the Terms of Use."
  2. Click "Start"... a window will open... it may appear nothing is happening... please be patient.
  3. Click Yes... at the run ActiveX prompt. Click Install... at the install ActiveX prompt.
    Once installed, the scanner will be initialized.
  4. Click "Start". Make sure that the options:
    • Remove found threats is UNCHECKED
    • Leave the "default" settings under Advanced as they are, if not set , please check:
      • Scan for potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth Technology
  5. Click "Start"... ESET scanner will begin to download the virus signatures database.
    When the signatures have been downloaded, the scan will start automatically.
  6. Wait for the scan to finish... it may take a while... please be patient. When the scan is finished...
  7. Use Notepad to open the log file located at C:\Program Files\ESET\ESET Online Scanner\log.txt
  8. Copy and paste the contents of log.txt in your next reply.

Remember to enable your Anti-virus protection... before continuing!

Step 5.
Re-run - RSIT (Random's System Information Tool)
You should still have this program on your desktop.
  1. Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
  2. Please read the disclaimer... click on Continue.
    RSIT will start running. When done... ONLY the "C:\RSIT\log.txt"...will be reproduced.<<will be maximized
  3. Please post ONLY the "log.txt", file contents in your next reply.


Step 6.
Please include in your next reply:
  1. Any problem executing the instructions?
  2. MBAM Full scan results.
  3. ESET scan results.
  4. RSIT log.txt file contents.
  5. How is the computer behaving?

Thanks,
Wingman
SilentCreatures
April 5, 2010, 9:05 PM UTC
Hi Wingman,

Please don't laugh but.. I don't understand the first part.

I need to ask you if you set a proxy server override for accessing the Internet?
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :

How do I find this out? I know that I had to install a programme from my internet provider is this what you mean?

If you can help explain this for me I will get onto doing all the rest.

Regards,

SilentCreatures
Wingman
April 6, 2010, 12:32 PM UTC
Hello SilentCreatures
Not a problem... I'd rather have you ask about something before, rather than after. :)
A proxy server acts as a security barrier between your internal network and the Internet, keeping others on the Internet from being able to obtain access to information that is located on your internal network.
We'll leave the entry for now....

Please perform the following steps... I removed the entry from those included before....
Step 1.
ERUNT - Emergency Recovery Utility NT
Please run this again, as changes may have occurred between the last run and now. Better to be safe than to be sorry.
Modifying the Registry can create unforeseen problems, so it's always wise to create a backup before doing so.
Run:
  1. Please navigate to Start >> All Programs >> ERUNT... double-click ERUNT from the menu.
    VISTA - W7 users: right-click on ERUNT from the menu, select "Run As Administrator", to run the process.
  2. Click on OK within the pop-up menu.
  3. In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
    • System registry.
    • Current user registry.
  4. Next click on "OK"... at the prompt... reply "Yes".
    After a short duration the Registry backup is complete! pop-up message will appear.
  5. Now click on "OK". A registry backup has now been created.

< STOP > If you did not successfully complete this step. < STOP > Do not continue with any other steps, post back and let me know!

Step 2.
Fix HijackThis entries
Important!
Please temporarily disable any anti-spyware programs you are using, listed Here
...so they will not interfere with the entries we will be fixing in HijackThis.
  1. Run HijackThis
    Vista - W7 users: Right click (hijackthis.exe) and choose "Run As Administrator".
    • If you are on the Main Menu page... Click "Do a system scan only"
    • If you are on the "scan & fix stuff" page... Press the Scan...button.
  2. When the scan finishes...Place a check mark next to the following entries (if they are still present):
      *Only check those items listed below*
      O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
      O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

      You can OPTIONALLY check these program entries. They automatically run at startup more for convenience than necessity and are available elsewhere, i.e. Start -> Programs. If you "fix" with HJT, you'll save resources, possibly improve performance. Your choice.
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
  3. After checking these items... CLOSE ALL open windows except HijackThis
  4. Click the Fix Checked...button. Choose YES...when prompted to fix the selected items.
  5. Once it has fixed them, close HijackThis and reboot your computer normally.


Step 3.
Malwarebytes' Anti-Malware
  1. Please start MBAM (Malwarebytes' Anti-Malware) again.
  2. Press the Update tab.. then press the Check for Updates...button. <<---Important!
    Once any updates are installed or you get the message that you are up-to-date
  3. Press the Scanner tab...
  4. Select FULL SCAN this time... then press the Scan...button. This scan will take a while, so please be patient.
    When the scan finishes...
  5. Check all items except any items (if present) in the C:\System Volume Information folder... then click on Remove Selected.
  6. Let MBAM remove what it can... if there are files to be deleted on reboot... please reboot the machine so MBAM can finish the removal.
    If you rebooted, then you'll need to start MBAM again.
  7. Press the LOG... tab. Locate the most current log file.
    Please copy and paste the most recent log (from this new run) in your next reply.


Step 4.
ESET NOD32 Online Scan
Vista - W7 users: You will need to to right-click on the IE or FF icons on the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.
Note: If using Mozilla Firefox you will need to download "esetsmartinstaller_enu.exe" when prompted... then double click on it to install.

Please temporarily disable your Anti-virus real-time protection. If active, it could impact the online scan.
Please go to ESET Online Scanner - © ESET All Rights Reserved... to run an online scan.
** Make sure you are using an account that has Administrative privileges **
    Press the "ESET Online Scanner" button.
  1. Check the box next to "YES, I accept the Terms of Use."
  2. Click "Start"... a window will open... it may appear nothing is happening... please be patient.
  3. Click Yes... at the run ActiveX prompt. Click Install... at the install ActiveX prompt.
    Once installed, the scanner will be initialized.
  4. Click "Start". Make sure that the options:
    • Remove found threats is UNCHECKED
    • Leave the "default" settings under Advanced as they are, if not set , please check:
      • Scan for potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth Technology
  5. Click "Start"... ESET scanner will begin to download the virus signatures database.
    When the signatures have been downloaded, the scan will start automatically.
  6. Wait for the scan to finish... it may take a while... please be patient. When the scan is finished...
  7. Use Notepad to open the log file located at C:\Program Files\ESET\ESET Online Scanner\log.txt
  8. Copy and paste the contents of log.txt in your next reply.

Remember to enable your Anti-virus protection... before continuing!

Step 5.
Re-run - RSIT (Random's System Information Tool)
You should still have this program on your desktop.
  1. Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
  2. Please read the disclaimer... click on Continue.
    RSIT will start running. When done... ONLY the "C:\RSIT\log.txt"...will be reproduced.<<will be maximized
  3. Please post ONLY the "log.txt", file contents in your next reply.


Step 6.
Please include in your next reply:
  1. Any problem executing the instructions?
  2. MBAM Full scan results.
  3. ESET scan results.
  4. RSIT log.txt file contents.
  5. How is the computer behaving?

Thanks,
Wingman
SilentCreatures
April 7, 2010, 11:16 AM UTC
Hi Wingman - just to keep you updated - still performing the scans - hopefully finished today with results.

Thanks
SilentCreatures
April 7, 2010, 2:26 PM UTC
Hi Wingman,

Results are as below:

1: Computer had times where it ran slow and I got (not responding) however I had this prior to virus as well. So I thinkign nothing to do with this.

2: MBAM Log

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3959

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18882

06/04/2010 17:50:13
mbam-log-2010-04-06 (17-50-13).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 314980
Time elapsed: 2 hour(s), 39 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

3: ESET log (the scan said No Threats found)

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK

4: RSIT results

Logfile of random's system information tool 1.06 (written by random/random)
Run by [removed] at 2010-04-07 16:15:37
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 153 GB (67%) free of 228 GB
Total RAM: 2814 MB (49% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:17:07, on 07/04/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\NETGEAR\WN111v2\WN111v2.exe
C:\Users\fredandmyke\AppData\Roaming\Microsoft\Notification de cadeaux MSN\lsnfier.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Program Files\ESET\ESET Online Scanner\OnlineCmdLineScanner.exe
C:\Windows\system32\conime.exe
C:\Users\fredandmyke\Documents\Mykes Folder\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\fredandmyke.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://uk.search.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://uk.search.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://uk.search.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://uk.search.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [jswtrayutil] "C:\Program Files\NETGEAR\WN111v2\jswtrayutil.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Notification de cadeaux MSN.lnk = C:\Users\fredandmyke\AppData\Roaming\Microsoft\Notification de cadeaux MSN\lsnfier.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: NETGEAR WN111v2 Smart Wizard.lnk = C:\Program Files\NETGEAR\WN111v2\WN111v2.exe
O8 - Extra context menu item: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\en-GB\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} (FBootloaderAX) - http://www.facebook.com/fbplugin/win32/axfbootloader.cab?1265618771309
O16 - DPF: {4E208675-89FB-4331-8C0D-C33FBD729C93} (VGRControlNGs Control) - http://www.ladbrokes.com/images/sb3_sports/ibn/VGRControlNGs.ocx
O16 - DPF: {63B2BE3B-A4F1-4522-BE99-BD65CF4C0CBA} (VGRControlNG Control) - http://www.ladbrokes.com/images/sb3_sports/ibn/VGRControlNG.ocx
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) -
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\NETGEAR\WN111v2\jswpsapi.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11775 bytes

======Scheduled tasks folder======

C:\Windows\tasks\HPCeeScheduleForfredandmyke.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2008-06-12 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
Symantec NCO BHO - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll [2009-08-22 378736]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
Symantec Intrusion Prevention - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\IPSBHO.DLL [2009-08-22 107896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6EBF7485-159F-4bff-A14F-B9E3AAC4465B}]
Search Helper - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll [2009-05-19 137600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}]
AOL Toolbar BHO - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll [2008-07-02 1185120]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-01-22 408448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-10-11 41760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E15A8DC0-8516-42A1-81EA-DC94EC1ACF10}]
Windows Live Toolbar Helper - C:\Program Files\Windows Live\Toolbar\wltcore.dll [2009-02-06 1068904]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - Norton Toolbar - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll [2009-08-22 378736]
{DE9C389F-3316-41A7-809B-AA305ED9D922} - AOL Toolbar - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll [2008-07-02 1185120]
{21FA44EF-376D-4D53-9B0F-8A89D3229068} - &Windows Live Toolbar - C:\Program Files\Windows Live\Toolbar\wltcore.dll [2009-02-06 1068904]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"=C:\Windows\system32\NvCpl.dll [2008-07-11 13543968]
"NvMediaCenter"=C:\Windows\system32\NvMcTray.dll [2008-07-11 92704]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2008-04-17 1049896]
"QPService"=C:\Program Files\HP\QuickPlay\QPService.exe [2008-09-24 468264]
"UpdateLBPShortCut"=C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe [2008-06-14 210216]
"UpdatePSTShortCut"=C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe [2008-10-07 210216]
"UCam_Menu"=C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe [2007-12-25 222504]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-21 1008184]
"QlbCtrl.exe"=C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe [2008-08-02 202032]
"UpdateP2GoShortCut"=C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe [2008-06-14 210216]
"UpdatePDIRShortCut"=C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe [2008-06-14 210216]
"HP Health Check Scheduler"=c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [2008-10-09 75008]
"hpWirelessAssistant"=C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe [2008-04-15 488752]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-10-28 141600]
"jswtrayutil"=C:\Program Files\NETGEAR\WN111v2\jswtrayutil.exe []

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"=C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe [2008-06-09 2363392]
"Skype"=C:\Program Files\Skype\Phone\Skype.exe [2009-03-11 24095528]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-21 125952]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Bluetooth.lnk - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
NETGEAR WN111v2 Smart Wizard.lnk - C:\Program Files\NETGEAR\WN111v2\WN111v2.exe

C:\Users\fredandmyke\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
Notification de cadeaux MSN.lnk - C:\Users\fredandmyke\AppData\Roaming\Microsoft\Notification de cadeaux MSN\lsnfier.exe

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\SymEFA.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{38d2176d-24d5-11de-b229-00247e195cb2}]
shell\AutoRun\command - G:\AutoRun.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{afd5963f-72a8-11de-b240-00247e195cb2}]
shell\AutoRun\command - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL RECYCIER/system.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e3b1f71a-2766-11de-85ae-00247e195cb2}]
shell\AutoRun\command - G:\PMB_P.exe


======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1
.js - open - C:\Windows\System32\WScript.exe "%1" %*

======List of files/folders created in the last 1 months======

2010-04-07 13:17:47 ----D---- C:\Program Files\ESET
2010-04-06 14:48:44 ----D---- C:\Windows\ERDNT
2010-04-06 14:47:36 ----D---- C:\Program Files\ERUNT
2010-04-05 14:19:39 ----D---- C:\rsit
2010-03-30 16:50:53 ----D---- C:\Users\fredandmyke\AppData\Roaming\Malwarebytes
2010-03-30 16:50:34 ----D---- C:\ProgramData\Malwarebytes
2010-03-30 16:50:33 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2010-03-29 17:46:27 ----D---- C:\Program Files\Trend Micro
2010-03-14 21:11:38 ----N---- C:\Windows\system32\MpSigStub.exe
2010-03-12 08:23:44 ----A---- C:\Windows\system32\nshhttp.dll
2010-03-12 08:23:02 ----A---- C:\Windows\system32\httpapi.dll

======List of files/folders modified in the last 1 months======

2010-04-07 16:15:43 ----D---- C:\Windows\Temp
2010-04-07 13:17:48 ----SD---- C:\Windows\Downloaded Program Files
2010-04-07 13:17:47 ----RD---- C:\Program Files
2010-04-07 13:08:22 ----A---- C:\ProgramData\hpqp.ini
2010-04-06 16:08:23 ----D---- C:\Users\fredandmyke\AppData\Roaming\Skype
2010-04-06 14:48:44 ----D---- C:\Windows
2010-04-06 14:43:09 ----D---- C:\Users\fredandmyke\AppData\Roaming\mIRC
2010-04-02 18:38:08 ----SHD---- C:\System Volume Information
2010-03-30 16:50:37 ----D---- C:\Windows\system32\drivers
2010-03-30 16:50:34 ----HD---- C:\ProgramData
2010-03-30 07:20:38 ----D---- C:\Windows\System32
2010-03-30 07:20:37 ----D---- C:\Windows\inf
2010-03-30 07:20:37 ----A---- C:\Windows\system32\PerfStringBackup.INI
2010-03-26 14:26:39 ----D---- C:\Windows\system32\catroot2
2010-03-14 21:07:58 ----D---- C:\Windows\system32\Tasks
2010-03-14 21:07:57 ----D---- C:\Windows\Tasks
2010-03-14 21:02:21 ----D---- C:\ProgramData\Apple Computer
2010-03-12 14:26:42 ----D---- C:\Windows\winsxs
2010-03-12 14:15:14 ----D---- C:\Windows\system32\catroot
2010-03-12 08:31:49 ----D---- C:\Program Files\Windows Mail
2010-03-12 08:31:49 ----D---- C:\Program Files\Movie Maker
2010-03-12 08:29:47 ----SHD---- C:\Windows\Installer
2010-03-12 08:29:29 ----D---- C:\ProgramData\Microsoft Help

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 BHDrvx86;Symantec Heuristics Driver; C:\Windows\System32\Drivers\NIS\1008000.029\BHDrvx86.sys [2009-08-22 259632]
R1 ccHP;Symantec Hash Provider; C:\Windows\System32\Drivers\NIS\1008000.029\ccHPx86.sys [2010-02-02 482432]
R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [2009-09-28 371248]
R1 IDSVix86;IDSVix86; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20100402.001\IDSvix86.sys [2009-10-29 343088]
R1 jswpslwf;JumpStart Wireless Filter Driver; C:\Windows\system32\DRIVERS\jswpslwf.sys [2008-10-01 20384]
R1 SRTSPX;Symantec Real Time Storage Protection (PEL); C:\Windows\system32\drivers\NIS\1008000.029\SRTSPX.SYS [2009-08-22 43696]
R1 SymIM;Symantec Network Security Intermediate Filter Driver; C:\Windows\system32\DRIVERS\SymIMv.sys [2009-08-22 25648]
R1 SYMTDI;Symantec Network Dispatch Driver; C:\Windows\System32\Drivers\NIS\1008000.029\SYMTDI.SYS [2009-08-22 217136]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-18 8704]
R3 BCM43XX;Broadcom 802.11 Network Adapter Driver; C:\Windows\system32\DRIVERS\bcmwl6.sys [2009-01-08 1326584]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2008-01-21 14208]
R3 CnxtHdAudService;Conexant UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\CHDRT32.sys [2008-06-05 222208]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-09-28 102448]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\system32\DRIVERS\GEARAspiWDM.sys [2009-05-18 26600]
R3 HpqKbFiltr;HpqKbFilter Driver; C:\Windows\system32\DRIVERS\HpqKbFiltr.sys [2007-06-19 16768]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2007-11-01 985600]
R3 HSXHWAZL;HSXHWAZL; C:\Windows\system32\DRIVERS\HSXHWAZL.sys [2007-11-01 208896]
R3 NAVENG;NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100406.038\NAVENG.SYS [2010-02-03 84912]
R3 NAVEX15;NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100406.038\NAVEX15.SYS [2010-02-03 1324720]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\Windows\system32\DRIVERS\nvmfdx32.sys [2008-01-29 1042464]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver; C:\Windows\system32\drivers\nvhda32v.sys [2008-05-09 43040]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2008-07-11 7530656]
R3 nvsmu;nvsmu; C:\Windows\system32\DRIVERS\nvsmu.sys [2008-04-25 14848]
R3 RTSTOR;Realtek USB 2.0 Card Reader; C:\Windows\system32\drivers\RTSTOR.SYS [2008-09-20 61952]
R3 SRTSP;Symantec Real Time Storage Protection; C:\Windows\System32\Drivers\NIS\1008000.029\SRTSP.SYS [2009-08-22 308272]
R3 SymEvent;SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT.SYS [2009-09-11 124976]
R3 SYMFW;Symantec Network Filter Driver; C:\Windows\System32\Drivers\NIS\1008000.029\SYMFW.SYS [2009-08-22 89904]
R3 SYMNDISV;Symantec Network Filter Driver; C:\Windows\System32\Drivers\NIS\1008000.029\SYMNDISV.SYS [2009-08-22 48688]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2008-04-17 199344]
R3 usbvideo;USB Video Device (WDM); C:\Windows\System32\Drivers\usbvideo.sys [2008-01-21 134016]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2007-11-01 661504]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2008-01-21 11264]
S3 BthEnum;Bluetooth Request Block Driver; C:\Windows\system32\DRIVERS\BthEnum.sys [2008-10-26 23040]
S3 BthPan;Bluetooth Device (Personal Area Network); C:\Windows\system32\DRIVERS\bthpan.sys [2008-01-21 92160]
S3 BTHPORT;Bluetooth Port Driver; C:\Windows\System32\Drivers\BTHport.sys [2008-10-26 507904]
S3 BTHUSB;Bluetooth Radio USB Driver; C:\Windows\System32\Drivers\BTHUSB.sys [2008-10-26 30208]
S3 btwaudio;Bluetooth Audio Device Service; C:\Windows\system32\drivers\btwaudio.sys [2008-06-23 80424]
S3 btwavdt;Bluetooth AVDT; C:\Windows\system32\drivers\btwavdt.sys [2008-06-23 81960]
S3 btwrchid;btwrchid; C:\Windows\system32\DRIVERS\btwrchid.sys [2008-06-23 16168]
S3 BVRPMPR5;BVRPMPR5 NDIS Protocol Driver; \??\C:\Windows\system32\drivers\BVRPMPR5.SYS [2008-05-14 49904]
S3 DNIMp50;DNIMp50 NDIS Protocol Driver; C:\Windows\System32\Drivers\DNIMp50.sys [2006-11-16 21504]
S3 DNISp50;DNISp50 NDIS Protocol Driver; C:\Windows\System32\Drivers\DNISp50.sys [2006-11-16 20480]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-21 5632]
S3 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-21 6656]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-21 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-21 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-21 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-21 6016]
S3 NETw3v32;Intel(R) PRO/Wireless 3945ABG Adapter Driver for Windows Vista 32 Bit; C:\Windows\system32\DRIVERS\NETw3v32.sys [2008-01-21 2225664]
S3 RFCOMM;Bluetooth Device (RFCOMM Protocol TDI); C:\Windows\system32\DRIVERS\rfcomm.sys [2008-10-26 149504]
S3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2008-01-21 88576]
S3 SYMDNS;SYMDNS; \??\C:\Windows\system32\drivers\NIS\1000000.07D\SYMDNS.SYS []
S3 SYMREDRV;SYMREDRV; \??\C:\Windows\system32\drivers\NIS\1000000.07D\SYMREDRV.SYS []
S3 WN111v2;NETGEAR WN111v2 USB2.0 Wireless Card Service; C:\Windows\system32\DRIVERS\WN111v2v.sys [2009-01-13 453120]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-21 83328]
S3 yukonwlh;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller; C:\Windows\system32\DRIVERS\yk60x86.sys [2006-11-02 194048]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-08-28 144672]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
R2 BthServ;@%SystemRoot%\System32\bthserv.dll,-101; C:\Windows\system32\svchost.exe [2008-01-21 21504]
R2 ezSharedSvc;Easybits Shared Services for Windows; C:\Windows\system32\svchost.exe [2008-01-21 21504]
R2 HP Health Check Service;HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [2008-10-09 94208]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2008-06-09 73728]
R2 Norton Internet Security;Norton Internet Security; C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe [2009-08-22 117640]
R2 nvsvc;NVIDIA Display Driver Service; C:\Windows\system32\nvvsvc.exe [2008-07-11 196608]
R2 Recovery Service for Windows;Recovery Service for Windows; C:\Program Files\SMINST\BLService.exe [2008-10-06 365952]
R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared files\RichVideo.exe [2008-09-15 241734]
R2 SeaPort;SeaPort; C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe [2009-05-19 240512]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-18 386560]
R3 Com4QLBEx;Com4QLBEx; C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
R3 hpqwmiex;hpqwmiex; C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe [2008-05-02 165192]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-10-28 545568]
S3 GameConsoleService;GameConsoleService; C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe [2010-02-08 238328]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 jswpsapi;Jumpstart Wifi Protected Setup; C:\Program Files\NETGEAR\WN111v2\jswpsapi.exe [2008-02-29 942080]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2008-11-04 441712]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]

-----------------EOF-----------------

5: Computer is behaving a little odd. Only thing that is is doing is when I type it takes a little bit of time before each letter appears.. Otherwise everything is fine.

Thanks

SilentCreatures
Wingman
April 7, 2010, 3:19 PM UTC
Hello SilentCreatures

Your logs looked good, no signs of malware present. Let's get some other entries cleaned up.
I see you have a couple programs that are out of date and pose a security risks when these programs are out of date.

Step 1.
ERUNT - Emergency Recovery Utility NT
Please run this again, as changes may have occurred between the last run and now. Better to be safe than to be sorry.
Modifying the Registry can create unforeseen problems, so it's always wise to create a backup before doing so.
Run:
  1. Please navigate to Start >> All Programs >> ERUNT... double-click ERUNT from the menu.
    VISTA - W7 users: right-click on ERUNT from the menu, select "Run As Administrator", to run the process.
  2. Click on OK within the pop-up menu.
  3. In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
    • System registry.
    • Current user registry.
  4. Next click on "OK"... at the prompt... reply "Yes".
    After a short duration the Registry backup is complete! pop-up message will appear.
  5. Now click on "OK". A registry backup has now been created.

< STOP > If you did not successfully complete this step. < STOP > Do not continue with any other steps, post back and let me know!

Step 2.
OTM
  1. Please download OTM.exe...by Old Timer. Save it to your desktop.
  2. Right click on OTM.exe and select Run As Administrator to run it. If Windows UAC prompts, please allow it.
  3. Please copy and paste the text in the Code box below, into OTM (1).
    Please refer to the OTM screen image below, for reference.
    Warning: Do not type it out... errors could damage your machine.
    :Processes
    
:Reg
    
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{38d2176d-24d5-11de-b229-00247e195cb2}]
    
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{afd5963f-72a8-11de-b240-00247e195cb2}]
    
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e3b1f71a-2766-11de-85ae-00247e195cb2}]
    
[EmptyTemp]
    
[Start Explorer]
    
[Reboot]


    Please refer to this image to use OTM.


  4. Click on MoveIt! (2)
  5. The end results of the processing will be in 2 places:
    • The Results window on the right side of the OTM screen.
    • A log (text) file created in "C:\_OTM\MovedFiles\mmddyyyy_hhmmss.log"
  6. Copy all the text from the Results window... Open Notepad, paste the OTM results into the Notepad file, save it on your desktop.
  7. Click Exit (3) when done.
  8. Please paste the entire content from the OTM (Results) window (Notepad file) or the OTM log file, in your next reply.

NOTE: If your computer did not automatically reboot... please reboot it (normally) now!
Caution: Be careful of what you copy and paste with this tool. OTM is a powerful program, designed to move highly persistent files and folders and is intended by the developer to be used under the guidance and supervision of a trained malware removal expert.


Step 3.
Update Adobe Reader
Your version of (9) Adobe Reader is out-of-date. There are serious security issues with older versions of Adobe Reader.
I'm not asking you to update the Adobe Acrobat installation... this can be quite costly. I am going to insist that you update your Adobe Reader software.
Then use the Reader for viewing PDF files... you can use the Acrobat software for your other needs.

Please download the current version of Adobe Reader...Copyright © Adobe Systems Inc.
Please UNCHECK the box for the: Free McAfee Security Scan.
  1. Click the yellow "Download now"... button. If you don't already have Adobe DLM... you may receive a prompt...
  2. If prompted to install "Adobe DLM" This software is not a requirement to obtain the latest Adobe Reader software...so the choice is yours.
    The Adobe (DLM) Download Manager... allows you to "pick up where you left off", if your download process is interrupted. A good idea if you are using dial-up.
    If you choose to install Adobe DLM, it will start the download automatically. Adobe DLM software removal instructions available here...if wanted.
  3. If not using Adobe DLM...click on the highlighted "click here to download" text, to begin the Reader download.
    Save the file to your desktop.
    Uninstall OLD Adobe Reader
  4. Click on Start...then... Click the Start Search box on the Start Menu.
  5. Copy and paste control appwiz.cpl into the open text entry box.
      Depending on your current view setting ...
    • Double click on Programs and Features.
    • Under Programs, click on Uninstall a program.
  6. Locate the following program(s):
    Adobe Reader 9

  7. Select the program and click on Uninstall to uninstall it.
  8. Repeat steps 3 - 4 for each program in the list. When finished... Close the Control Panel window.
    Install NEW Adobe Reader
  9. Click on the Adobe Acrobat Reader (AdbeRdrxx_en_US.exe) icon, on your desktop... to install the new (free) version.
    The Adobe Reader download file name will be different, depending on the language or OS chosen. xx in the name = version numbers.
  10. The Adobe installer will check your system and begin the installation process. Use the default installation parameters.
  11. When the installation is complete... Close and re-open your Internet browser.

An alternate to Adobe Reader, you could try the free (for personal use) Foxit-Reader. It's a smaller download and when installed, uses less resources than Adobe Reader. Note: Let me know if interested in Foxit-Reader and I will provide safe download and installation instructions.

Step 4.
Java Update Needed!
Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
Please follow these steps to remove older versions of Java components and update:

Attention: Print these instructions or copy them. You will be closing your browser!!

DOWNLOAD UPDATED VERSION
  1. Get the latest version of Java Runtime Environment (JRE)... © Sun Microsystems, Inc.
  2. Look for "JDK 6 Update 19 (JDK or JRE)"
  3. Click the "Download JRE" button to the right.
  4. Select your Platform: "Windows"... then check "I agree to the (current update version) License Agreement.".
  5. Click Continue and the page will refresh.
  6. Locate the entry for Windows Offline Installation and click on the file name, save the file to your desktop.
    Dial-up users: You may want to check the "Windows Offline Installation" box and opt to use...
    "Download Selected with Sun Download Manager". The download can be restarted, in case it's interrupted.

<STOP> Do not install the new version of Java yet. We need to do some cleanup first!

REMOVE OLD JAVA VERSIONS
  1. Click on Start...then... Click the Start Search box on the Start Menu.
  2. Copy and paste control appwiz.cpl into the open text entry box.
      Depending on your current view setting ...
    • Double click on Programs and Features.
    • Under Programs, click on Uninstall a program.
  3. Locate the following program(s):
    Java(TM) 6 Update 17
    Java(TM) 6 Update 7
  4. Select the program and click on Uninstall to uninstall it.
  5. Repeat steps 3 - 4 for each program in the list. When finished... Close the Control Panel window.
    Delete old Java Folder
    • Right click on the Start...button.
    • Using the Start Search box on the Start Menu.
    • Navigate to and find the following folder: if found, delete it.
      It's possible it may have been removed by the uninstall steps
      C:\Program Files\Java\ <==== delete this entire folder
    • When finished, exit Search.


INSTALL UPDATED VERSION
  1. Close all open applications (standard), especially your browser.
  2. From desktop... Right-click on jre-6u19-windows-i586.exe select "Run As Administrator" to install the newest version.
  3. Follow the on-screen directions...when installation is completed successfully, reboot your computer normally.
  4. Once the computer has been restarted, you can delete the "downloaded" installation file from your desktop.

OPTIONAL:
To prevent some unnecessary JAVA components from running when you boot your computer each time...
  1. Go to Control Panel... click on the JAVA icon.
  2. Press the Update tab... UNCHECK "Check for Updates Automatically". (You can check for updates manually.)
      Reply "Never Check" to the warning prompt.
  3. Now press the Advanced tab. Press the [+] to expand the "Miscellaneous" options.
  4. UNCHECK "Java Quick Starter".
  5. Press Apply and OK... then close the Java Control Panel. close and exit Control Panel.

If you choose to update via the Java applet in Control Panel, uncheck the option to install the Google Toolbar unless you want it.

Step 5.
Please include in your next reply:
  1. Any problem executing the instructions?
  2. OTM scan results.
  3. Adobe Reader updated?
  4. Java updated?
  5. How is the computer behaving?

Thanks,
Wingman
SilentCreatures
April 7, 2010, 3:56 PM UTC
Hi Wingman,

have just done the OTM I could not do all the steps you asked

6.Copy all the text from the Results window... Open Notepad, paste the OTM results into the Notepad file, save it on your desktop.
7.Click Exit (3) when done.

I could not touch results window as system wanted to reboot. Is this an issue?

results from log are below.

All processes killed
========== PROCESSES ==========
========== REGISTRY ==========
Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{38d2176d-24d5-11de-b229-00247e195cb2}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{38d2176d-24d5-11de-b229-00247e195cb2}\ not found.
Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{afd5963f-72a8-11de-b240-00247e195cb2}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{afd5963f-72a8-11de-b240-00247e195cb2}\ not found.
Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e3b1f71a-2766-11de-85ae-00247e195cb2}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{e3b1f71a-2766-11de-85ae-00247e195cb2}\ not found.

OTM by OldTimer - Version 3.1.10.1 log created on 04072010_174331


will get onto the rest right now :) Thank You

SilentCreatures
SilentCreatures
April 7, 2010, 4:46 PM UTC
Hi Wingman,

No problems with Adobe - it has been updated.

I have encountered some trouble trying to uninstall the Java(TM) 6 Update 17

I have tried a couple of times and each time it seems like it reinstalls it at the same time.

It also will not let me delete the Java folder - it says I need permission to do so.

Also I notice that now all my hidden files are now visible

Otherwise everything is fine.

Thanks

SilentCreatures
Wingman
April 7, 2010, 9:31 PM UTC
Hello SilentCreatures

No problem posting the log from the OTM step. :) That's exactly what you should have done, if you could not access the results screen, good job!

OTM changes some settings, in order to access files... we can change these settings back to hide system files again.

Step 1.
Java...
If you were able to uninstall the Java Update 7... good... then for now, ignore the other uninstall (Update 17) and run the update portion of the Java instructions. Once the new version is installed, restart your computer and then see if the old version is still present. If so try to remove it using the Control Panel instructions. It doesn't harm anything if the old version is still present but it is preferred to only have the current version.

Step 2.
Hide hidden files in Windows Vista
Please disable the Show Hidden Files and Folders option:
  1. Close all programs so that you are at your desktop.
  2. Press .
  3. Click the Start Search box on the Start Menu
  4. Copy and paste the following value, in the open text entry box:
    control folders
      Depending on you view settings: choose one of these options:
    • Double-click on the Folder Options icon... then click on the View tab.
    • Click on the Appearance and Personalization link... then click on Show Hidden Files or Folders.
  5. UNSELECT... button Show hidden files and folders.
    under the "Hidden files and folders" section.
  6. Place a check mark in check box... Hide protected operating system files.
  7. Press the Apply button...then the OK button.


Step 3.
RSIT (Random's System Information Tool)
You should still have this program on your desktop. If so, just ignore the download instructions.
Please download RSIT by random/random... save it to your desktop.

Attention!
In order for both info and log files to be produced again, I need you to delete the existing RSIT folder:
  1. C:\RSIT <-- delete this entire folder , then...

  2. Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
  3. Please read the disclaimer... click on Continue.
    RSIT will start running. When done... 2 (Notepad) text files...will be produced.
    The first one, "log.txt", <<will be maximized... the second one, "info.txt", <<will be minimized.
    These log files can be found in the C:\RSIT folder
  4. Please post both... "log.txt" and "info.txt", file contents in your next reply.


Step 4.
Please include in your next reply:
  1. Any problem executing the instructions?
  2. Java updated?
  3. RSIT log.txt and info.txt file contents.
  4. How is the computer behaving?

Thanks,
Wingman