Hey there, thanks for taking the time to help me out and read over my logs.
I'm having a few strange problems in my computer and wanted to make sure that they aren't malware problems. None of them are majorly effecting the usability of my computer (besides #4). Here they are
1. Add/Remove Programs isn't showing the icons, a bunch of programs seemingly vanished (but the .exe's and shortcuts are still all present) and all of a sudden a bunch of weird programs showed up that I've never seen before and can't identify as being associated with something else. (e.g CP_AtenaShokunin1Config . what in the world?!)
You'll also notice that HJT was unable to detect ANY programs installed besides itself! As you can probably presume, i have more programs then just HJT!
2. System Restore has all the restore points, but upon try to restore to one, it is unable.
3. I just switched from Norton to BitDefender for my antivirus/firewall. It was in the taskbar when i first installed it, but after a reboot, it's not in the taskbar and I don't see any of its processes running in Task Manager. Even opening the BitDefender Control Panel won't get the processes started.
4. Every once in a while, i get a Windows- No Disk error. This has been happening for a while though. The specific error is "Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c". This usually happens when I run certain programs like an old (2001) copy of Microsoft PictureIt! or Spybot Search and Destroy.
If you're interested, I can only think of three reasons that this stuff suddenly happened.
1. Something in the switch from Norton to BitDefender
2. I ran two BitDefender Scans (quick scan, and then a deeper one) and both found infected/dangerous files in system folders. (I have the logs if you want them).
3. Using a software called Revo Uninstaller Pro to uninstall some adware toolbars and other old programs left laying around. (Revo uninstalls the programs then scans the HD and registry for leftover files to delete).
Anyways, that's all for my details, here's the HJT and Uninstall logs!
2/21/10 UPDATE ON CONDITION: I read in BitDefender Support that if BD had detected one of its own .dlls as infected, and the user deleted it, then that could be why BD wasn't booting at startup. It recommended running a patch while in Safe Mode with Networking. I did so. Upon rebooting, BD gave me an error and refused to start up, so I uninstalled it, planning to reinstall it. When I restarted from the uninstall, Windows Installer started trying to install something called PhotoGallery and I kept getting weird .NET Framework errors. I was able to reinstall and BD is working fine now.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:03:07 PM, on 5/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
F:\WINDOWS\system32\spoolsv.exe
F:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
F:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
F:\Program Files\Bonjour\mDNSResponder.exe
F:\WINDOWS\System32\imapi.exe
F:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
F:\Program Files\Java\jre6\bin\jqs.exe
F:\WINDOWS\system32\nvsvc32.exe
F:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
F:\Program Files\iPod\bin\iPodService.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\Explorer.EXE
F:\WINDOWS\system32\ctfmon.exe
F:\Program Files\HP\HP Software Update\HPWuSchd2.exe
F:\WINDOWS\system32\dla\tfswctrl.exe
F:\Program Files\SiteAdvisor\6172\SiteAdv.exe
F:\WINDOWS\system32\RUNDLL32.EXE
F:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
F:\Program Files\iTunes\iTunesHelper.exe
F:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
F:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\Program Files\Java\jre6\bin\jusched.exe
F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
F:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
F:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
F:\Program Files\Secunia\PSI\psi.exe
F:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
F:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
F:\WINDOWS\System32\HPZipm12.exe
F:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
F:\Program Files\Google\Google Talk\googletalk.exe
F:\Documents and Settings\Kids\Desktop\RSIT.exe
F:\Program Files\trend micro\Kids.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 38.102.4.116:2080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - F:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - F:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - F:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - F:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - F:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - F:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - F:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - F:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - F:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ToolHelper - {EDC0F17F-F4B7-47e4-B73E-887FAEB376FA} - F:\Program Files\Upromise\upromisetoolbar.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - F:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - F:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O3 - Toolbar: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - F:\Program Files\Upromise\upromisetoolbar.dll
O4 - HKLM\..\Run: [HP Software Update] F:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [dla] F:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE F:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SiteAdvisor] F:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [googletalk] F:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE F:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "F:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [WinPatrol] F:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "F:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "F:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "F:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [googletalk] "F:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [Microsoft Works Update Detection] ?\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [MSMSGS] "F:\Program Files\Messenger\msmsgs.exe" /background (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [Microsoft Works Update Detection] ?\WkDetect.exe (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [TivoTransfer] "F:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe" /service /registry /auto:TivoTransfer (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [TivoNotify] "F:\Program Files\TiVo\Desktop\TiVoNotify.exe" /service /registry /auto:TivoNotify (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [TivoServer] "F:\Program Files\TiVo\Desktop\TiVoServer.exe" /service /registry /auto:TivoServer (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [P2kAutostart] (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [swg] F:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [NvMediaCenter] RUNDLL32.EXE F:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [Upromise Tray] F:\Program Files\Upromise\UpromiseTray.exe (User 'Mom and Dad')
O4 - Startup: Secunia PSI.lnk = F:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: autobahn.lnk = F:\Program Files\Autobahn\autobahn.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = F:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = F:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &ieSpell Options - res://F:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://F:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Lookup on Merriam Webster - file://F:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://F:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - F:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra 'Tools' menuitem: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - F:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - F:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - F:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - F:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - F:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {21BB8360-F943-447E-98F3-3C22345375A7} (CPlayFirstChocolatierControl Object) - http://www.shockwave.com/content/chocolatier/sis/ChocolatierWeb.1.0.0.13.cab
O16 - DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} (Scanner.SysScanner) - http://i.dell.com/images/global/js/scanner/SysProExe.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1178842907250
O16 - DPF: {72C9EA8F-8965-40C2-ABAD-D460A5815F86} (hostCntrlIE Class) - http://vhost.oddcast.com/admin/hostClientIE.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - http://a248.e.akamai.net/f/248/5462/2h/www.symantecstore.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab
O16 - DPF: {B9F79165-A264-4C4A-A211-133A5E8D647F} (F-Secure Health Check 1.1) - http://support.f-secure.com/enu/home/on ... /fscax.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://my.firmenich.com/dana-cached/setup/JuniperSetupSP1.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca07.custhelp.com/8201-b499h/rnl/java/RntX.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.6.cab
O20 - AppInit_DLLs: F:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - F:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - F:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - F:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - F:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Desktop Manager 5.8.809.23506 (GoogleDesktopManager-092308-165331) - Google - F:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - F:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - F:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - F:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - F:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KodakDigitalDisplayService - Orb Networks - F:\Program Files\Kodak\Digital Display\OrbKodakLauncher\DllStartupService.exe
O23 - Service: LiveUpdate - Symantec Corporation - F:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - F:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - F:\WINDOWS\System32\HPZipm12.exe
O23 - Service: spkrmon - Unknown owner - F:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
O23 - Service: Symantec Core LC - Unknown owner - F:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: TiVo Beacon (TivoBeacon2) - TiVo Inc. - F:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
--
End of file - 15179 bytes
---UNINSTALL LIST---
Hijack This 2.0.2
---------------------------
I'm having a few strange problems in my computer and wanted to make sure that they aren't malware problems. None of them are majorly effecting the usability of my computer (besides #4). Here they are
1. Add/Remove Programs isn't showing the icons, a bunch of programs seemingly vanished (but the .exe's and shortcuts are still all present) and all of a sudden a bunch of weird programs showed up that I've never seen before and can't identify as being associated with something else. (e.g CP_AtenaShokunin1Config . what in the world?!)
You'll also notice that HJT was unable to detect ANY programs installed besides itself! As you can probably presume, i have more programs then just HJT!
2. System Restore has all the restore points, but upon try to restore to one, it is unable.
3. I just switched from Norton to BitDefender for my antivirus/firewall. It was in the taskbar when i first installed it, but after a reboot, it's not in the taskbar and I don't see any of its processes running in Task Manager. Even opening the BitDefender Control Panel won't get the processes started.
4. Every once in a while, i get a Windows- No Disk error. This has been happening for a while though. The specific error is "Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c". This usually happens when I run certain programs like an old (2001) copy of Microsoft PictureIt! or Spybot Search and Destroy.
If you're interested, I can only think of three reasons that this stuff suddenly happened.
1. Something in the switch from Norton to BitDefender
2. I ran two BitDefender Scans (quick scan, and then a deeper one) and both found infected/dangerous files in system folders. (I have the logs if you want them).
3. Using a software called Revo Uninstaller Pro to uninstall some adware toolbars and other old programs left laying around. (Revo uninstalls the programs then scans the HD and registry for leftover files to delete).
Anyways, that's all for my details, here's the HJT and Uninstall logs!
2/21/10 UPDATE ON CONDITION: I read in BitDefender Support that if BD had detected one of its own .dlls as infected, and the user deleted it, then that could be why BD wasn't booting at startup. It recommended running a patch while in Safe Mode with Networking. I did so. Upon rebooting, BD gave me an error and refused to start up, so I uninstalled it, planning to reinstall it. When I restarted from the uninstall, Windows Installer started trying to install something called PhotoGallery and I kept getting weird .NET Framework errors. I was able to reinstall and BD is working fine now.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:03:07 PM, on 5/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
F:\WINDOWS\system32\spoolsv.exe
F:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
F:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
F:\Program Files\Bonjour\mDNSResponder.exe
F:\WINDOWS\System32\imapi.exe
F:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
F:\Program Files\Java\jre6\bin\jqs.exe
F:\WINDOWS\system32\nvsvc32.exe
F:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
F:\Program Files\iPod\bin\iPodService.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\Explorer.EXE
F:\WINDOWS\system32\ctfmon.exe
F:\Program Files\HP\HP Software Update\HPWuSchd2.exe
F:\WINDOWS\system32\dla\tfswctrl.exe
F:\Program Files\SiteAdvisor\6172\SiteAdv.exe
F:\WINDOWS\system32\RUNDLL32.EXE
F:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
F:\Program Files\iTunes\iTunesHelper.exe
F:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
F:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\Program Files\Java\jre6\bin\jusched.exe
F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
F:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
F:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
F:\Program Files\Secunia\PSI\psi.exe
F:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
F:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
F:\WINDOWS\System32\HPZipm12.exe
F:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
F:\Program Files\Google\Google Talk\googletalk.exe
F:\Documents and Settings\Kids\Desktop\RSIT.exe
F:\Program Files\trend micro\Kids.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 38.102.4.116:2080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - F:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - F:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - F:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - F:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - F:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - F:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - F:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - F:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - F:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ToolHelper - {EDC0F17F-F4B7-47e4-B73E-887FAEB376FA} - F:\Program Files\Upromise\upromisetoolbar.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - F:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - F:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O3 - Toolbar: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - F:\Program Files\Upromise\upromisetoolbar.dll
O4 - HKLM\..\Run: [HP Software Update] F:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [dla] F:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE F:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SiteAdvisor] F:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [googletalk] F:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE F:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "F:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [WinPatrol] F:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "F:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "F:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "F:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [googletalk] "F:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [Microsoft Works Update Detection] ?\WkDetect.exe
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [MSMSGS] "F:\Program Files\Messenger\msmsgs.exe" /background (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [Microsoft Works Update Detection] ?\WkDetect.exe (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [TivoTransfer] "F:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe" /service /registry /auto:TivoTransfer (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [TivoNotify] "F:\Program Files\TiVo\Desktop\TiVoNotify.exe" /service /registry /auto:TivoNotify (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [TivoServer] "F:\Program Files\TiVo\Desktop\TiVoServer.exe" /service /registry /auto:TivoServer (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [P2kAutostart] (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [swg] F:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [NvMediaCenter] RUNDLL32.EXE F:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit (User 'Mom and Dad')
O4 - HKUS\S-1-5-21-1275210071-1450960922-725345543-1004\..\Run: [Upromise Tray] F:\Program Files\Upromise\UpromiseTray.exe (User 'Mom and Dad')
O4 - Startup: Secunia PSI.lnk = F:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: autobahn.lnk = F:\Program Files\Autobahn\autobahn.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = F:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = F:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &ieSpell Options - res://F:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://F:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Lookup on Merriam Webster - file://F:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://F:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - F:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra 'Tools' menuitem: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - F:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - F:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - F:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - F:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - F:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {21BB8360-F943-447E-98F3-3C22345375A7} (CPlayFirstChocolatierControl Object) - http://www.shockwave.com/content/chocolatier/sis/ChocolatierWeb.1.0.0.13.cab
O16 - DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} (Scanner.SysScanner) - http://i.dell.com/images/global/js/scanner/SysProExe.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1178842907250
O16 - DPF: {72C9EA8F-8965-40C2-ABAD-D460A5815F86} (hostCntrlIE Class) - http://vhost.oddcast.com/admin/hostClientIE.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - http://a248.e.akamai.net/f/248/5462/2h/www.symantecstore.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab
O16 - DPF: {B9F79165-A264-4C4A-A211-133A5E8D647F} (F-Secure Health Check 1.1) - http://support.f-secure.com/enu/home/on ... /fscax.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://my.firmenich.com/dana-cached/setup/JuniperSetupSP1.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca07.custhelp.com/8201-b499h/rnl/java/RntX.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.6.cab
O20 - AppInit_DLLs: F:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - F:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - F:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - F:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - F:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Desktop Manager 5.8.809.23506 (GoogleDesktopManager-092308-165331) - Google - F:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - F:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - F:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - F:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - F:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KodakDigitalDisplayService - Orb Networks - F:\Program Files\Kodak\Digital Display\OrbKodakLauncher\DllStartupService.exe
O23 - Service: LiveUpdate - Symantec Corporation - F:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - F:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - F:\WINDOWS\System32\HPZipm12.exe
O23 - Service: spkrmon - Unknown owner - F:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
O23 - Service: Symantec Core LC - Unknown owner - F:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: TiVo Beacon (TivoBeacon2) - TiVo Inc. - F:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
--
End of file - 15179 bytes
---UNINSTALL LIST---
Hijack This 2.0.2
---------------------------