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Slow Computer HELP please! be gentle i'm new

38 min read

This thread's last reply is from January 13, 2010, 11:31 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

abhorton
December 28, 2009, 2:51 AM UTC
My computer is very slow. I do no know how to fix it because I don't know what I'm doing. I will need very specific instructions. Please be gentle :) Here is my hijackthis log and my unistall list. Thank you for the help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:42:32 PM, on 12/27/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Spare Backup\SpareBackup.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Nova Development\Photo Explosion 3.0 SE\CalCheck.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX2755
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX2755
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX2755
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX2755
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Pop-up Blocker - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2009\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Spare Backup] "C:\Program Files\Spare Backup\SpareBackup.exe" /silent
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [BigFix] c:\program files\Bigfix\bigfix.exe /atstartup
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2009\IEShow.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PhotoExplosionCalCheck] C:\Program Files\Nova Development\Photo Explosion 3.0 SE\calcheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O15 - Trusted Zone: *.netzero.com
O15 - Trusted Zone: *.netzero.net
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos1.walmart.com/WalmartActivia.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll (file missing)
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\Gateway Games\Gateway Game Console\GameConsoleService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S. R. L. - C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe

--
End of file - 10972 bytes

32 Bit HP CIO Components Installer
Acrobat.com
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.3
Adobe Shockwave Player 11.5
Agere Systems HDA Modem
AIM Toolbar 5.0
Apple Mobile Device Support
Apple Software Update
Bejeweled 2 Deluxe
BigFix
BitDefender Antivirus 2009
Blackhawk Striker 2
Bonjour
Browser Address Error Redirector
Corel Painter Essentials 3
Corel Painter Essentials 3
Diner Dash
Family Feud 2
FATE
Gateway Connect
Gateway Game Console
Gateway Recovery Center Installer
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
hp deskjet 940c series (Remove only)
HP Deskjet F4200 All-In-One Driver Software 11.0 Rel .3
Intel(R) Graphics Media Accelerator Driver
Intel(R) Matrix Storage Manager
Intel(R) PRO Network Connections Drivers
iTunes
Java(TM) SE Runtime Environment 6 Update 1
Logitech Desktop Messenger
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Money Essentials
Microsoft Money Shared Libraries
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Web Publishing Wizard 1.52
Microsoft WSE 2.0 SP3 Runtime
Mozilla Firefox (3.5.6)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NetZero Internet
Norton Security Scan
Penguins!
Photo Explosion 3.0 Special Edition
Polar Bowler
Polar Golfer
Power2Go 5.0
QuickTime
RealPlayer
SigmaTel Audio
Spare Backup
Spelling Dictionaries Support For Adobe Reader 9
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515/xx12 drivers.
Tradewinds
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Viewpoint Media Player
Virtual Villagers - A New Home
MWR 3 day Mod
January 1, 2010, 12:48 AM UTC
[3days:8ieletsx][/3days:8ieletsx]
Dakeyras
January 2, 2010, 7:58 PM UTC
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.
Hi abhorton and welcome back to Malware Removal. :)

I'm Dakeyras and I am going to try to assist you with your problem. Please take note of the below:
  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine!.
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.


Vista Advice:

All applications I ask to be used will require to be run in Administrator mode. IE: Right click on and select Run as Administrator.

The Operating System(Vista aka Windows 6) in use comes with a inbuilt utility called User Access Control(UAC) when prompted by this with anything I ask you to do carry out please select the option Allow.

Your machine is also missing a vital Service Pack, do not be alarmed OK, this is more for your information and we will address this when I give the all clear. Do not install it until I ask you to.

TFC(Temp File Cleaner):

Note: TFC will run automatically in elevated admin mode so no need to right click upon the executable.

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • Click the Start button in the bottom left of TFC
  • If prompted, click "Yes" to reboot.


Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It should not take longer than a couple of minutes , and may only take a few seconds. Only if needed will you be prompted to reboot.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Right-click mbam-setup.exe and select Run as Administrator then follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please post that log in your next reply.


The log can also be found here:
  1. Launch Malwarebytes' Anti-Malware
  2. Click on the Logs radio tab.


Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Next:

  • Please download Random's System Information Tool by random/random from here and save it to your desktop.
Please make sure that RSIT.exe is on the your Desktop before running the application!
  • Right-click on RSIT.exe and select Run as Administrator to start RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.


When completed the above, please post back the following:

  • Inform myself how your computer is running. Any problems encountered and or further symptoms?
  • Malwarebytes Anti-Malware Log.
  • Both RSIT Logs. <-- Post them individually please. IE: one Log per post/reply.
abhorton
January 4, 2010, 1:17 AM UTC
My computer seems to be running okay right now, but we'll see if it keeps this up. I haven't encountered any problems throughout this process.
Thanks for all of the help.

Here is the Malwarebytes Anti-Malware Log.

Malwarebytes' Anti-Malware 1.43
Database version: 3490
Windows 6.0.6000
Internet Explorer 7.0.6000.16945

1/3/2010 7:49:59 PM
mbam-log-2010-01-03 (19-49-59).txt

Scan type: Quick Scan
Objects scanned: 99290
Time elapsed: 9 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Here is the log.txt

Logfile of random's system information tool 1.06 (written by random/random)
Run by [removed] at 2010-01-03 20:00:40
Microsoft® Windows Vista™ Home Premium
System drive C: has 3 GB (5%) free of 65 GB
Total RAM: 1014 MB (19% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:00:53 PM, on 1/3/2010
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wuauclt.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Spare Backup\SpareBackup.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Nova Development\Photo Explosion 3.0 SE\CalCheck.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Users\Alyssa\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Alyssa.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX2755
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX2755
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX2755
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX2755
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Pop-up Blocker - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2009\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Spare Backup] "C:\Program Files\Spare Backup\SpareBackup.exe" /silent
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [BigFix] c:\program files\Bigfix\bigfix.exe /atstartup
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2009\IEShow.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PhotoExplosionCalCheck] C:\Program Files\Nova Development\Photo Explosion 3.0 SE\calcheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O15 - Trusted Zone: *.netzero.com
O15 - Trusted Zone: *.netzero.net
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos1.walmart.com/WalmartActivia.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll (file missing)
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\Gateway Games\Gateway Game Console\GameConsoleService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S. R. L. - C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe

--
End of file - 11170 bytes

======Scheduled tasks folder======

C:\Windows\tasks\Norton Security Scan for Alyssa.job
C:\Windows\tasks\User_Feed_Synchronization-{74B2DFA3-B570-4FF2-9A7E-252828F6BE58}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{52706EF7-D7A2-49AD-A615-E903858CF284}]
Pop-up Blocker - C:\Program Files\NetZero\qsacc\X1IEBHO.dll [2007-05-11 211720]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]
Groove GFS Browser Helper - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL [2006-10-27 2210608]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll [2007-03-14 501400]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}]
AOL Toolbar Launcher - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll [2007-10-10 1090912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-12-13 263280]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll [2009-11-20 764912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - c:\windows\system32\BAE.dll [2006-01-31 94208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{DE9C389F-3316-41A7-809B-AA305ED9D922} - AIM Toolbar - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll [2007-10-10 1090912]
{F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - ZeroBar - C:\Program Files\NetZero\Toolbar.dll [2007-05-11 297736]
{381FFDE8-2394-4f90-B10D-FC6124A40F8C} - BitDefender Toolbar - C:\Program Files\BitDefender\BitDefender 2009\IEToolbar.dll [2009-04-01 95536]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-12-13 263280]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2007-09-24 1006264]
"IAAnotif"=C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [2007-02-12 174872]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2007-01-05 827392]
"Spare Backup"=C:\Program Files\Spare Backup\SpareBackup.exe [2007-07-12 5252936]
"NapsterShell"=C:\Program Files\Napster\napster.exe /systray []
"BigFix"=c:\program files\Bigfix\bigfix.exe [2006-11-16 2348584]
"GrooveMonitor"=C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [2006-10-27 31016]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2008-02-11 141848]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2008-02-11 166424]
"Persistence"=C:\Windows\system32\igfxpers.exe [2008-02-11 133656]
"BDAgent"=C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe [2009-11-13 782336]
"BitDefender Antiphishing Helper"=C:\Program Files\BitDefender\BitDefender 2009\IEShow.exe [2009-04-01 69632]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2009-05-26 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-07-13 292128]
"PhotoExplosionCalCheck"=C:\Program Files\Nova Development\Photo Explosion 3.0 SE\calcheck.exe [2006-09-20 69632]
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2008-03-25 49152]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]
"TkBellExe"=C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2009-10-11 198160]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"=C:\Windows\SMINST\launcher.exe [2007-07-13 40072]
"Malwarebytes' Anti-Malware"=C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe [2009-12-30 429392]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2006-11-02 125440]
"NetZero_uoltray"=C:\Program Files\NetZero\exec.exe [2007-05-11 1629184]
"Sidebar"=C:\Program Files\Windows Sidebar\sidebar.exe [2008-01-14 1232896]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2006-11-02 201728]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-01-11 39408]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Logitech Desktop Messenger.lnk - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2008-02-11 204800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL [2006-10-27 2210608]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5d3f713d-e0d4-11de-a2e2-00e0b8cfdb77}]
shell\Auto\command - mswinlog.exe
shell\AutoRun\command - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL mswinlog.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{81fa63dd-b8df-11dc-9b43-001b77b725b3}]
shell\AutoRun\command - F:\
shell\explore\command - F:\windowxp\explorer.exe
shell\open\command - F:\windowxp\Explorer.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{d52c8cef-96cb-11dd-9a0d-00e0b8cfdb77}]
shell\AutoRun\command - G:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e9594c4b-0add-11dd-abf4-00e0b8cfdb77}]
shell\AutoRun\command - F:\LaunchU3.exe -a


======List of files/folders created in the last 1 months======

2010-01-03 20:00:40 ----D---- C:\rsit
2010-01-03 19:17:39 ----D---- C:\Users\Alyssa\AppData\Roaming\Malwarebytes
2010-01-03 19:17:27 ----D---- C:\ProgramData\Malwarebytes
2010-01-03 19:17:25 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-12-27 21:41:02 ----D---- C:\Program Files\Trend Micro
2009-12-09 20:12:25 ----A---- C:\Windows\system32\winhttp.dll
2009-12-09 11:19:44 ----A---- C:\Windows\system32\nshhttp.dll
2009-12-09 11:18:03 ----A---- C:\Windows\system32\httpapi.dll
2009-12-08 15:24:59 ----A---- C:\Windows\system32\mshtml.dll
2009-12-08 15:24:57 ----A---- C:\Windows\system32\wininet.dll
2009-12-08 15:24:56 ----A---- C:\Windows\system32\urlmon.dll
2009-12-08 15:24:56 ----A---- C:\Windows\system32\ieframe.dll
2009-12-08 15:24:54 ----A---- C:\Windows\system32\mstime.dll
2009-12-08 15:24:54 ----A---- C:\Windows\system32\iedkcs32.dll
2009-12-08 15:24:54 ----A---- C:\Windows\system32\ieapfltr.dll
2009-12-08 15:24:53 ----A---- C:\Windows\system32\occache.dll
2009-12-08 15:24:53 ----A---- C:\Windows\system32\msfeeds.dll
2009-12-08 15:24:53 ----A---- C:\Windows\system32\iertutil.dll
2009-12-08 15:24:53 ----A---- C:\Windows\system32\ieaksie.dll
2009-12-08 15:24:53 ----A---- C:\Windows\system32\dxtmsft.dll
2009-12-08 15:24:52 ----A---- C:\Windows\system32\mshtmled.dll
2009-12-08 15:24:52 ----A---- C:\Windows\system32\ieencode.dll
2009-12-08 15:24:52 ----A---- C:\Windows\system32\icardie.dll
2009-12-08 15:24:52 ----A---- C:\Windows\system32\dxtrans.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\pngfilt.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\jsproxy.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\ieUnatt.exe
2009-12-08 15:24:51 ----A---- C:\Windows\system32\ieui.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\iesetup.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\iernonce.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\ie4uinit.exe
2009-12-08 15:24:51 ----A---- C:\Windows\system32\advpack.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\admparse.dll
2009-12-08 15:24:50 ----A---- C:\Windows\system32\ieakui.dll
2009-12-08 15:24:49 ----A---- C:\Windows\system32\mshtmler.dll
2009-12-08 15:23:18 ----A---- C:\Windows\system32\rastls.dll
2009-12-08 15:23:18 ----A---- C:\Windows\system32\raschap.dll

======List of files/folders modified in the last 1 months======

2010-01-03 20:00:53 ----D---- C:\Windows\Prefetch
2010-01-03 20:00:24 ----D---- C:\Windows\Temp
2010-01-03 19:35:45 ----D---- C:\Windows\System32
2010-01-03 19:17:31 ----D---- C:\Windows\system32\drivers
2010-01-03 19:17:27 ----HD---- C:\ProgramData
2010-01-03 19:17:25 ----RD---- C:\Program Files
2010-01-03 19:09:04 ----D---- C:\Users\Alyssa\AppData\Roaming\Spare Backup
2009-12-31 12:05:45 ----SHD---- C:\System Volume Information
2009-12-18 14:52:57 ----D---- C:\Program Files\Common Files\Symantec Shared
2009-12-18 11:45:09 ----D---- C:\Program Files\Mozilla Firefox
2009-12-13 19:57:52 ----SHD---- C:\Windows\Installer
2009-12-11 18:01:29 ----D---- C:\ProgramData\Norton
2009-12-11 18:01:29 ----D---- C:\Program Files\Norton Security Scan
2009-12-11 18:01:26 ----D---- C:\ProgramData\NortonInstaller
2009-12-10 10:42:32 ----D---- C:\Windows\winsxs
2009-12-09 12:01:31 ----D---- C:\Windows\rescache
2009-12-09 11:45:56 ----D---- C:\Windows\system32\catroot
2009-12-09 11:45:54 ----D---- C:\Windows\system32\catroot2
2009-12-09 11:42:21 ----D---- C:\Windows\system32\migration
2009-12-09 11:42:21 ----D---- C:\Program Files\Internet Explorer
2009-12-09 11:42:19 ----D---- C:\Windows\system32\en-US
2009-12-09 11:42:19 ----D---- C:\Windows\AppPatch
2009-12-09 11:42:18 ----D---- C:\Program Files\Windows Mail
2009-12-04 12:51:11 ----HD---- C:\Windows\inf
2009-12-04 12:51:11 ----A---- C:\Windows\system32\PerfStringBackup.INI

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 bdftdif;bdftdif; \??\C:\Program Files\Common Files\BitDefender\BitDefender Firewall\bdftdif.sys [2009-08-22 137224]
R3 AgereSoftModem;Agere Systems Soft Modem; C:\Windows\system32\DRIVERS\AGRSM.sys [2006-11-08 1161888]
R3 bdfm;BDFM; C:\Windows\system32\drivers\bdfm.sys [2008-09-18 111112]
R3 bdfsfltr;bdfsfltr; C:\Windows\system32\DRIVERS\bdfsfltr.sys [2008-12-10 242184]
R3 BDSelfPr;BDSelfPr; \??\C:\Program Files\BitDefender\BitDefender 2009\bdselfpr.sys [2009-04-03 8832]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2007-12-25 14208]
R3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\Windows\system32\DRIVERS\e1e6032.sys [2007-03-28 224128]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\system32\DRIVERS\GEARAspiWDM.sys [2009-03-19 23400]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-02-11 2302976]
R3 MBAMSwissArmy;MBAMSwissArmy; \??\C:\Windows\system32\drivers\mbamswissarmy.sys [2009-12-30 38224]
R3 MSTabBtn;Quanta Computer Tablet PC Buttons HID Driver; C:\Windows\system32\DRIVERS\mstabbtn.sys [2007-03-08 10496]
R3 NETw4v32;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit; C:\Windows\system32\DRIVERS\NETw4v32.sys [2007-02-24 2216448]
R3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2007-09-24 82432]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\Windows\system32\drivers\stwrt.sys [2007-01-30 650240]
R3 tifm21;tifm21; C:\Windows\system32\drivers\tifm21.sys [2006-07-06 168448]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2007-12-25 11264]
S3 61883;61883 Unit Device; C:\Windows\system32\DRIVERS\61883.sys [2006-11-02 45696]
S3 ac97intc;Intel(r) 82801 Audio Driver Install Service (WDM); C:\Windows\system32\drivers\ac97intc.sys [2006-11-02 108032]
S3 Avc;AVC Device; C:\Windows\system32\DRIVERS\avc.sys [2006-11-02 40448]
S3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\Windows\system32\DRIVERS\bcm4sbxp.sys [2006-11-02 45056]
S3 Dot4;MS IEEE-1284.4 Driver; C:\Windows\system32\DRIVERS\Dot4.sys [2006-11-02 131584]
S3 Dot4Print;Print Class Driver for IEEE-1284.4; C:\Windows\system32\DRIVERS\Dot4Prt.sys [2006-11-02 16384]
S3 dot4usb;MS Dot4USB Filter Dot4USB Filter; C:\Windows\system32\DRIVERS\dot4usb.sys [2006-11-02 36864]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2006-11-02 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 ialm;ialm; C:\Windows\system32\DRIVERS\ialmnt5.sys [2006-11-02 1302492]
S3 MSDV;Microsoft DV Camera and VCR; C:\Windows\system32\DRIVERS\msdv.sys [2006-11-02 52608]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2006-11-02 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2006-11-02 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2006-11-02 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2006-11-02 6016]
S3 NETw2v32;Intel(R) PRO/Wireless 2200BG Network Connection Driver for Windows Vista; C:\Windows\system32\DRIVERS\NETw2v32.sys [2006-11-02 2589184]
S3 NETw3v32;Intel(R) PRO/Wireless 3945ABG Adapter Driver for Windows Vista 32 Bit; C:\Windows\system32\DRIVERS\NETw3v32.sys [2006-11-02 1781760]
S3 Profos;Profos; \??\C:\Program Files\Common Files\BitDefender\BitDefender Threat Scanner\profos.sys [2008-09-02 13056]
S3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2007-01-05 181304]
S3 Trufos;Trufos; \??\C:\Program Files\Common Files\BitDefender\BitDefender Threat Scanner\trufos.sys [2009-04-14 39808]
S3 USBAAPL;Apple Mobile USB Driver; C:\Windows\System32\Drivers\usbaapl.sys [2009-07-09 39424]
S3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2006-11-02 35328]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2006-11-02 39936]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2006-11-02 82560]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AgereModemAudio;Agere Modem Call Progress Audio; C:\Windows\system32\agrsmsvc.exe [2006-10-05 9216]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-07-09 144712]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
R2 IAANTMON;Intel(R) Matrix Storage Event Monitor; C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe [2007-02-12 355096]
R2 LIVESRV;BitDefender Desktop Update Service; C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe [2009-10-07 413696]
R2 Net Driver HPZ12;Net Driver HPZ12; C:\Windows\System32\svchost.exe [2006-11-02 22016]
R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\Windows\System32\svchost.exe [2006-11-02 22016]
R2 ProtexisLicensing;ProtexisLicensing; C:\Windows\system32\PSIService.exe [2006-11-02 174656]
R2 STacSV;SigmaTel Audio Service; C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe [2007-01-30 90112]
R2 Viewpoint Manager Service;Viewpoint Manager Service; C:\Program Files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
R2 VSSERV;BitDefender Virus Shield; C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe [2009-11-13 1638240]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-07-13 542496]
S3 Arrakis3;BitDefender Arrakis Server; C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe [2008-07-17 118784]
S3 GameConsoleService;GameConsoleService; C:\Program Files\Gateway Games\Gateway Game Console\GameConsoleService.exe [2008-05-05 165416]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-22 182768]
S3 hpqcxs08;hpqcxs08; C:\Windows\system32\svchost.exe [2006-11-02 22016]
S3 Microsoft Office Groove Audit Service;Microsoft Office Groove Audit Service; C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe [2006-10-27 65824]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 scan;BitDefender Threat Scanner; C:\Windows\System32\svchost.exe [2006-11-02 22016]

-----------------EOF-----------------
abhorton
January 4, 2010, 1:19 AM UTC
Here is the info.txt

info.txt logfile of random's system information tool 1.06 2010-01-03 20:01:00

======Uninstall list======

32 Bit HP CIO Components Installer-->MsiExec.exe /I{F7B0E599-C114-4493-BC4D-D8FC7CBBABBB}
Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Activation Assistant for the 2007 Microsoft Office suites-->"C:\ProgramData\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player 10 Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 9.1.3-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A91000000001}
Adobe Shockwave Player 11.5-->"C:\Windows\system32\Adobe\Shockwave 11\uninstaller.exe"
Agere Systems HDA Modem-->agrsmdel
AIM Toolbar 5.0-->"C:\Program Files\AOL\AIM Toolbar 5.0\uninstall.exe"
Apple Mobile Device Support-->MsiExec.exe /I{C337BDAF-CB4E-47E2-BE1A-CB31BB7DD0E3}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
Bejeweled 2 Deluxe-->"C:\Program Files\Gateway Games\Bejeweled 2 Deluxe\Uninstall.exe"
BigFix-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{34FF0741-EC67-4C05-AC2A-6D257123DF2E}\setup.exe" -l0x9 -uninst -f"C:\Program Files\BigFix\Uninst.isu" -c"C:\Program Files\BigFix\Lib\UninstallHelper.dll"
BitDefender Antivirus 2009-->MsiExec.exe /X{6CA30888-8178-4947-BF23-3ACE5F41B0C1}
Blackhawk Striker 2-->"C:\Program Files\Gateway Games\Blackhawk Striker 2\Uninstall.exe"
Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B}
Browser Address Error Redirector-->regsvr32 /u /s "c:\windows\system32\BAE.dll"
Corel Painter Essentials 3-->MsiExec.exe /I{0C180787-F8C8-42FD-A9D3-689BA44BEAAF}
Corel Painter Essentials 3-->MsiExec.exe /I{0C180787-F8C8-42FD-A9D3-689BA44BEAAF}
Diner Dash-->"C:\Program Files\Gateway Games\Diner Dash\Uninstall.exe"
Family Feud 2-->"C:\Program Files\Gateway Games\Family Feud 2\Uninstall.exe"
FATE-->"C:\Program Files\Gateway Games\FATE\Uninstall.exe"
Gateway Connect-->MsiExec.exe /I{EE5EEDAF-F932-462B-A2CB-EEBDF819D5F5}
Gateway Game Console-->"C:\Program Files\Gateway Games\Gateway Game Console\Uninstall.exe"
Gateway Recovery Center Installer-->MsiExec.exe /X{7F3BCF8A-8E02-4659-AF25-F9AB66BD6718}
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_0E996B068B56FCA2.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
HijackThis 2.0.2-->"C:\Program Files\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
hp deskjet 940c series (Remove only)-->C:\Program Files\hp deskjet 940c series\hpfiui.exe -c -vdivid=HPF -vpnum=95 -vinstport=LPT1: -vproduct=940c -huninstall
HP Deskjet F4200 All-In-One Driver Software 11.0 Rel .3-->C:\Program Files\HP\Digital Imaging\{C3B6AEB1-390C-4792-8677-CD87F8B2C959}\setup\hpzscr01.exe -datfile hposcr28.dat -onestop
Intel(R) Graphics Media Accelerator Driver-->C:\Windows\system32\igxpun.exe -uninstall
Intel(R) Matrix Storage Manager-->C:\Windows\System32\Imsmudlg.exe
Intel(R) PRO Network Connections Drivers-->Prounstl.exe
iTunes-->MsiExec.exe /I{99ECF41F-5CCA-42BD-B8B8-A8333E2E2944}
Java(TM) SE Runtime Environment 6 Update 1-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
Logitech Desktop Messenger-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{900B1197-53F5-4F46-A882-2CFFFE2EEDCB}\setup.exe" -l0x9 UNINSTALL
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 3.5 SP1-->C:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Money Essentials-->"C:\Program Files\Microsoft Money 2007\MNYCoreFiles\Setup\uninst.exe" /s:120
Microsoft Money Shared Libraries-->MsiExec.exe /X{5F00DF7E-418B-4CD9-8EC5-781156BCC49E}
Microsoft Office Access MUI (English) 2007-->MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Enterprise 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall ENTERPRISE /dll OSETUP.DLL
Microsoft Office Enterprise 2007-->MsiExec.exe /X{90120000-0030-0000-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Groove MUI (English) 2007-->MsiExec.exe /X{90120000-00BA-0409-0000-0000000FF1CE}
Microsoft Office Groove Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0114-0409-0000-0000000FF1CE}
Microsoft Office InfoPath MUI (English) 2007-->MsiExec.exe /X{90120000-0044-0409-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007-->MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Publisher MUI (English) 2007-->MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Web Publishing Wizard 1.52-->RunDll32 ADVPACK.DLL,LaunchINFSection C:\Windows\INF\wpie4x86.inf,WebPostUninstall
Microsoft WSE 2.0 SP3 Runtime-->MsiExec.exe /X{F3CA9611-CD42-4562-ADAB-A554CF8E17F1}
Mozilla Firefox (3.5.6)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
NetZero Internet-->"C:\Program Files\NetZero\NetZeroUninstaller.exe"
Norton Security Scan-->C:\Program Files\NortonInstaller\{397E31AA-0D78-4649-A01C-339D73A2ED35}\NSS\LicenseType\2.7.0.52\InstStub.exe /X
Penguins!-->"C:\Program Files\Gateway Games\Penguins!\Uninstall.exe"
Photo Explosion 3.0 Special Edition-->MsiExec.exe /X{C778BD4F-0DEA-4D39-B7C1-992E1BFFD351}
Polar Bowler-->"C:\Program Files\Gateway Games\Polar Bowler\Uninstall.exe"
Polar Golfer-->"C:\Program Files\Gateway Games\Polar Golfer\Uninstall.exe"
Power2Go 5.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" -uninstall
QuickTime-->MsiExec.exe /I{C78EAC6F-7A73-452E-8134-DBB2165C5A68}
RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|12.0
SigmaTel Audio-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}\setup.exe" -l0x9 -remove -removeonly
Spare Backup-->MsiExec.exe /X{A57C6094-FC5A-4DEC-B1E0-1B2F48EEE8F4}
Spelling Dictionaries Support For Adobe Reader 9-->MsiExec.exe /I{AC76BA86-7AD7-5464-3428-900000000004}
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Texas Instruments PCIxx21/x515/xx12 drivers.-->C:\Program Files\InstallShield Installation Information\{0E0479F8-180F-4054-B4F7-17EE657F90BF}\setup.exe -runfromtemp -l0x0409
Tradewinds-->"C:\Program Files\Gateway Games\Tradewinds\Uninstall.exe"
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Media Player\mtsAxInstaller.exe /u
Virtual Villagers - A New Home-->"C:\Program Files\Gateway Games\Virtual Villagers - A New Home\Uninstall.exe"

======Security center information======

AV: BitDefender Antivirus
AS: BitDefender Antispyware
AS: Windows Defender (disabled) (outdated)

======System event log======

Computer Name: Alyssa-PC
Event Code: 7000
Message: The Parallel port driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Record Number: 151795
Source Name: Service Control Manager
Time Written: 20100104000444.000000-000
Event Type: Error
User:

Computer Name: Alyssa-PC
Event Code: 4
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
Record Number: 151835
Source Name: Microsoft-Windows-SpoolerWin32SPL
Time Written: 20100104000525.000000-000
Event Type: Warning
User:

Computer Name: Alyssa-PC
Event Code: 4
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
Record Number: 151836
Source Name: Microsoft-Windows-SpoolerWin32SPL
Time Written: 20100104000525.000000-000
Event Type: Warning
User:

Computer Name: Alyssa-PC
Event Code: 4
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
Record Number: 151847
Source Name: Microsoft-Windows-SpoolerWin32SPL
Time Written: 20100104000623.000000-000
Event Type: Warning
User:

Computer Name: Alyssa-PC
Event Code: 4
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
Record Number: 151848
Source Name: Microsoft-Windows-SpoolerWin32SPL
Time Written: 20100104000623.000000-000
Event Type: Warning
User:

=====Application event log=====

Computer Name: Alyssa-PC
Event Code: 5007
Message: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
Record Number: 24563
Source Name: WerSvc
Time Written: 20091231151048.000000-000
Event Type: Error
User:

Computer Name: Alyssa-PC
Event Code: 5007
Message: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
Record Number: 24596
Source Name: WerSvc
Time Written: 20100101193726.000000-000
Event Type: Error
User:

Computer Name: Alyssa-PC
Event Code: 5007
Message: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
Record Number: 24617
Source Name: WerSvc
Time Written: 20100101195116.000000-000
Event Type: Error
User:

Computer Name: Alyssa-PC
Event Code: 5007
Message: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
Record Number: 24646
Source Name: WerSvc
Time Written: 20100103232759.000000-000
Event Type: Error
User:

Computer Name: Alyssa-PC
Event Code: 5007
Message: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.
Record Number: 24675
Source Name: WerSvc
Time Written: 20100104000708.000000-000
Event Type: Error
User:

=====Security event log=====

Computer Name: Alyssa-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\bdfm.sys
Record Number: 51958
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100104010047.007345-000
Event Type: Audit Failure
User:

Computer Name: Alyssa-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\bdfsfltr.sys
Record Number: 51959
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100104010047.108345-000
Event Type: Audit Failure
User:

Computer Name: Alyssa-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\bdfsfltr.sys
Record Number: 51960
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100104010047.207345-000
Event Type: Audit Failure
User:

Computer Name: Alyssa-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\bdfsfltr.sys
Record Number: 51961
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100104010047.308345-000
Event Type: Audit Failure
User:

Computer Name: Alyssa-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\bdfsfltr.sys
Record Number: 51962
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100104010047.431345-000
Event Type: Audit Failure
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Nova Development\Photo Explosion 3.0 SE\;C:\Program Files\Common Files\Ulead Systems\MPEG;C:\Program Files\Common Files\Ulead Systems\DVD
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 13, GenuineIntel
"PROCESSOR_REVISION"=0f0d
"NUMBER_OF_PROCESSORS"=2
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0_01\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0_01\lib\ext\QTJava.zip

-----------------EOF-----------------
Dakeyras
January 4, 2010, 2:06 PM UTC
Hi. :)

My computer seems to be running okay right now, but we'll see if it keeps this up. I haven't encountered any problems throughout this process.
Thanks for all of the help.
OK, thanks for the update and you are welcome!

Viewpoint Software Advice:

This is just to make you aware of the nature of the aforementioned applications. Though not exactly classed as malware they do have some undersirible characteristics. However there is not point uninstalling any of them, as the AIM Toolbar 5.0 application you have installed, next time used will download/install the aforementioned again with out your knowledge. Isn't that nice of AOL and their applications :banghead:

Next:

Right-click on HiJackThis.exe and select Run as Administrator. Then select Do a system scan only. Check the boxes next to all the entries listed below (if present):

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O15 - Trusted Zone: *.netzero.com
O15 - Trusted Zone: *.netzero.net
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll (file missing)

Now click on Fix Checked. Close HiJackThis.

Reset Host File:

  • Open Notepad.
  • Copy and Paste everything from the Code Box below into Notepad: <-- Start >> Run... type in notepad and select OK
@Echo off

pushd\windows\system32\drivers\etc

attrib -h -s -r hosts

echo 127.0.0.1 localhost>HOSTS

attrib +r +h +s hosts

popd

del %0
  • Go to File >> Save As
  • Save File name as "Dakeyras.bat" <-- Make sure to include the quotes.
  • Change Save as Type to All Files and save the file to your Desktop.
  • It should look similar to this:


Now right-click on the desktop Dakeyras.bat and select Run as Administrator to run the batch file. It will self-delete when completed.

Next:

Now Reboot(restart) your computer.

Hard-Drive Free Space Advice:

System drive C: has 3 GB (5%) free of 65 GB
This is considered dangerously low. A Hard-Drive requires a bare minimum of 15% available free space to be able to function correctly, but at least 25% is better in my opinion.

I advise you read this article: What to do if your Computer's running slowly and choose to uninstall some software you do not need, this is just my advice as the lack of current Hard-Drive space will be impacting on overall system performance. Plus eventually any type of system maintenance will prove to be problematic.

Next:

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete this folder (if present):

C:\rsit

Then empty the Recycle Bin.

Next:

  • Right-click on RSIT.exe and select Run as Administrator to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.


When completed the above, please post back the following in the order asked for:

  • How is you computer performing now, any other symptoms and or problems encountered?
  • A new set of RSIT logs. <-- Post them individually please, IE: one Log per post/reply.
abhorton
January 6, 2010, 3:18 AM UTC
My computer is running about the same as before. I haven't notice any major difference. I saw what you said about the amount of free space being too low, so I am in the process of cleaning out my computer. It's going to take a while, because I have a lot of unused programs that I wasn't aware of and I have a lot of pictures that I'm going to have to put on dvds.

I ran RSIT, but only one of the logs came up. I'm not sure why.

Here is the once that came up, the log.txt:

Logfile of random's system information tool 1.06 (written by random/random)
Run by [removed] at 2010-01-05 17:58:40
Microsoft® Windows Vista™ Home Premium
System drive C: has 4 GB (6%) free of 65 GB
Total RAM: 1014 MB (21% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:58:52 PM, on 1/5/2010
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Spare Backup\SpareBackup.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Nova Development\Photo Explosion 3.0 SE\CalCheck.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Users\Alyssa\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Alyssa.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX2755
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX2755
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX2755
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX2755
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2009\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Spare Backup] "C:\Program Files\Spare Backup\SpareBackup.exe" /silent
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [BigFix] c:\program files\Bigfix\bigfix.exe /atstartup
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2009\IEShow.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PhotoExplosionCalCheck] C:\Program Files\Nova Development\Photo Explosion 3.0 SE\calcheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O15 - Trusted Zone: *.netzero.com
O15 - Trusted Zone: *.netzero.net
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos1.walmart.com/WalmartActivia.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\Gateway Games\Gateway Game Console\GameConsoleService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S. R. L. - C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe

--
End of file - 9883 bytes

======Scheduled tasks folder======

C:\Windows\tasks\User_Feed_Synchronization-{74B2DFA3-B570-4FF2-9A7E-252828F6BE58}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]
Groove GFS Browser Helper - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL [2006-10-27 2210608]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll [2007-03-14 501400]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}]
AOL Toolbar Launcher - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll [2007-10-10 1090912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-12-13 263280]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{DE9C389F-3316-41A7-809B-AA305ED9D922} - AIM Toolbar - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll [2007-10-10 1090912]
{381FFDE8-2394-4f90-B10D-FC6124A40F8C} - BitDefender Toolbar - C:\Program Files\BitDefender\BitDefender 2009\IEToolbar.dll [2009-04-01 95536]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-12-13 263280]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2007-09-24 1006264]
"IAAnotif"=C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [2007-02-12 174872]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2007-01-05 827392]
"Spare Backup"=C:\Program Files\Spare Backup\SpareBackup.exe [2007-07-12 5252936]
"NapsterShell"=C:\Program Files\Napster\napster.exe /systray []
"BigFix"=c:\program files\Bigfix\bigfix.exe [2006-11-16 2348584]
"GrooveMonitor"=C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [2006-10-27 31016]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2008-02-11 141848]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2008-02-11 166424]
"Persistence"=C:\Windows\system32\igfxpers.exe [2008-02-11 133656]
"BDAgent"=C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe [2009-11-13 782336]
"BitDefender Antiphishing Helper"=C:\Program Files\BitDefender\BitDefender 2009\IEShow.exe [2009-04-01 69632]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2009-05-26 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-07-13 292128]
"PhotoExplosionCalCheck"=C:\Program Files\Nova Development\Photo Explosion 3.0 SE\calcheck.exe [2006-09-20 69632]
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2008-03-25 49152]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]
"TkBellExe"=C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2009-10-11 198160]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"=C:\Windows\SMINST\launcher.exe [2007-07-13 40072]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2006-11-02 125440]
"Sidebar"=C:\Program Files\Windows Sidebar\sidebar.exe [2008-01-14 1232896]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2006-11-02 201728]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-01-11 39408]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Logitech Desktop Messenger.lnk - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2008-02-11 204800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL [2006-10-27 2210608]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5d3f713d-e0d4-11de-a2e2-00e0b8cfdb77}]
shell\Auto\command - mswinlog.exe
shell\AutoRun\command - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL mswinlog.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{81fa63dd-b8df-11dc-9b43-001b77b725b3}]
shell\AutoRun\command - F:\
shell\explore\command - F:\windowxp\explorer.exe
shell\open\command - F:\windowxp\Explorer.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{d52c8cef-96cb-11dd-9a0d-00e0b8cfdb77}]
shell\AutoRun\command - G:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e9594c4b-0add-11dd-abf4-00e0b8cfdb77}]
shell\AutoRun\command - F:\LaunchU3.exe -a


======List of files/folders created in the last 1 months======

2010-01-03 20:00:40 ----D---- C:\rsit
2010-01-03 19:17:39 ----D---- C:\Users\Alyssa\AppData\Roaming\Malwarebytes
2010-01-03 19:17:27 ----D---- C:\ProgramData\Malwarebytes
2010-01-03 19:17:25 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-12-27 21:41:02 ----D---- C:\Program Files\Trend Micro
2009-12-09 20:12:25 ----A---- C:\Windows\system32\winhttp.dll
2009-12-09 11:19:44 ----A---- C:\Windows\system32\nshhttp.dll
2009-12-09 11:18:03 ----A---- C:\Windows\system32\httpapi.dll
2009-12-08 15:24:59 ----A---- C:\Windows\system32\mshtml.dll
2009-12-08 15:24:57 ----A---- C:\Windows\system32\wininet.dll
2009-12-08 15:24:56 ----A---- C:\Windows\system32\urlmon.dll
2009-12-08 15:24:56 ----A---- C:\Windows\system32\ieframe.dll
2009-12-08 15:24:54 ----A---- C:\Windows\system32\mstime.dll
2009-12-08 15:24:54 ----A---- C:\Windows\system32\iedkcs32.dll
2009-12-08 15:24:54 ----A---- C:\Windows\system32\ieapfltr.dll
2009-12-08 15:24:53 ----A---- C:\Windows\system32\occache.dll
2009-12-08 15:24:53 ----A---- C:\Windows\system32\msfeeds.dll
2009-12-08 15:24:53 ----A---- C:\Windows\system32\iertutil.dll
2009-12-08 15:24:53 ----A---- C:\Windows\system32\ieaksie.dll
2009-12-08 15:24:53 ----A---- C:\Windows\system32\dxtmsft.dll
2009-12-08 15:24:52 ----A---- C:\Windows\system32\mshtmled.dll
2009-12-08 15:24:52 ----A---- C:\Windows\system32\ieencode.dll
2009-12-08 15:24:52 ----A---- C:\Windows\system32\icardie.dll
2009-12-08 15:24:52 ----A---- C:\Windows\system32\dxtrans.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\pngfilt.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\jsproxy.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\ieUnatt.exe
2009-12-08 15:24:51 ----A---- C:\Windows\system32\ieui.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\iesetup.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\iernonce.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\ie4uinit.exe
2009-12-08 15:24:51 ----A---- C:\Windows\system32\advpack.dll
2009-12-08 15:24:51 ----A---- C:\Windows\system32\admparse.dll
2009-12-08 15:24:50 ----A---- C:\Windows\system32\ieakui.dll
2009-12-08 15:24:49 ----A---- C:\Windows\system32\mshtmler.dll
2009-12-08 15:23:18 ----A---- C:\Windows\system32\rastls.dll
2009-12-08 15:23:18 ----A---- C:\Windows\system32\raschap.dll

======List of files/folders modified in the last 1 months======

2010-01-05 17:58:38 ----D---- C:\Windows\Temp
2010-01-05 17:55:32 ----D---- C:\Windows\Prefetch
2010-01-05 17:55:26 ----D---- C:\Windows\system32\drivers
2010-01-05 17:55:26 ----D---- C:\ProgramData\Norton
2010-01-05 17:55:26 ----D---- C:\Program Files\Norton Security Scan
2010-01-05 17:55:17 ----D---- C:\Windows\Tasks
2010-01-05 17:54:42 ----D---- C:\Program Files\NetZero
2010-01-05 17:54:38 ----HD---- C:\ProgramData
2010-01-05 17:50:28 ----D---- C:\Windows\System32
2010-01-05 01:00:04 ----SHD---- C:\System Volume Information
2010-01-04 12:42:07 ----D---- C:\Users\Alyssa\AppData\Roaming\Spare Backup
2010-01-03 19:17:25 ----RD---- C:\Program Files
2009-12-18 14:52:57 ----D---- C:\Program Files\Common Files\Symantec Shared
2009-12-18 11:45:09 ----D---- C:\Program Files\Mozilla Firefox
2009-12-13 19:57:52 ----SHD---- C:\Windows\Installer
2009-12-11 18:01:26 ----D---- C:\ProgramData\NortonInstaller
2009-12-10 10:42:32 ----D---- C:\Windows\winsxs
2009-12-09 12:01:31 ----D---- C:\Windows\rescache
2009-12-09 11:45:56 ----D---- C:\Windows\system32\catroot
2009-12-09 11:45:54 ----D---- C:\Windows\system32\catroot2
2009-12-09 11:42:21 ----D---- C:\Windows\system32\migration
2009-12-09 11:42:21 ----D---- C:\Program Files\Internet Explorer
2009-12-09 11:42:19 ----D---- C:\Windows\system32\en-US
2009-12-09 11:42:19 ----D---- C:\Windows\AppPatch
2009-12-09 11:42:18 ----D---- C:\Program Files\Windows Mail

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 bdftdif;bdftdif; \??\C:\Program Files\Common Files\BitDefender\BitDefender Firewall\bdftdif.sys [2009-08-22 137224]
R3 AgereSoftModem;Agere Systems Soft Modem; C:\Windows\system32\DRIVERS\AGRSM.sys [2006-11-08 1161888]
R3 bdfm;BDFM; C:\Windows\system32\drivers\bdfm.sys [2008-09-18 111112]
R3 bdfsfltr;bdfsfltr; C:\Windows\system32\DRIVERS\bdfsfltr.sys [2008-12-10 242184]
R3 BDSelfPr;BDSelfPr; \??\C:\Program Files\BitDefender\BitDefender 2009\bdselfpr.sys [2009-04-03 8832]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2007-12-25 14208]
R3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\Windows\system32\DRIVERS\e1e6032.sys [2007-03-28 224128]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\system32\DRIVERS\GEARAspiWDM.sys [2009-03-19 23400]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-02-11 2302976]
R3 MSTabBtn;Quanta Computer Tablet PC Buttons HID Driver; C:\Windows\system32\DRIVERS\mstabbtn.sys [2007-03-08 10496]
R3 NETw4v32;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit; C:\Windows\system32\DRIVERS\NETw4v32.sys [2007-02-24 2216448]
R3 Profos;Profos; \??\C:\Program Files\Common Files\BitDefender\BitDefender Threat Scanner\profos.sys [2008-09-02 13056]
R3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2007-09-24 82432]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\Windows\system32\drivers\stwrt.sys [2007-01-30 650240]
R3 tifm21;tifm21; C:\Windows\system32\drivers\tifm21.sys [2006-07-06 168448]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2007-12-25 11264]
S3 61883;61883 Unit Device; C:\Windows\system32\DRIVERS\61883.sys [2006-11-02 45696]
S3 ac97intc;Intel(r) 82801 Audio Driver Install Service (WDM); C:\Windows\system32\drivers\ac97intc.sys [2006-11-02 108032]
S3 Avc;AVC Device; C:\Windows\system32\DRIVERS\avc.sys [2006-11-02 40448]
S3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\Windows\system32\DRIVERS\bcm4sbxp.sys [2006-11-02 45056]
S3 Dot4;MS IEEE-1284.4 Driver; C:\Windows\system32\DRIVERS\Dot4.sys [2006-11-02 131584]
S3 Dot4Print;Print Class Driver for IEEE-1284.4; C:\Windows\system32\DRIVERS\Dot4Prt.sys [2006-11-02 16384]
S3 dot4usb;MS Dot4USB Filter Dot4USB Filter; C:\Windows\system32\DRIVERS\dot4usb.sys [2006-11-02 36864]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2006-11-02 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 ialm;ialm; C:\Windows\system32\DRIVERS\ialmnt5.sys [2006-11-02 1302492]
S3 MSDV;Microsoft DV Camera and VCR; C:\Windows\system32\DRIVERS\msdv.sys [2006-11-02 52608]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2006-11-02 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2006-11-02 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2006-11-02 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2006-11-02 6016]
S3 NETw2v32;Intel(R) PRO/Wireless 2200BG Network Connection Driver for Windows Vista; C:\Windows\system32\DRIVERS\NETw2v32.sys [2006-11-02 2589184]
S3 NETw3v32;Intel(R) PRO/Wireless 3945ABG Adapter Driver for Windows Vista 32 Bit; C:\Windows\system32\DRIVERS\NETw3v32.sys [2006-11-02 1781760]
S3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2007-01-05 181304]
S3 Trufos;Trufos; \??\C:\Program Files\Common Files\BitDefender\BitDefender Threat Scanner\trufos.sys [2009-04-14 39808]
S3 USBAAPL;Apple Mobile USB Driver; C:\Windows\System32\Drivers\usbaapl.sys [2009-07-09 39424]
S3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2006-11-02 35328]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2006-11-02 39936]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2006-11-02 82560]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AgereModemAudio;Agere Modem Call Progress Audio; C:\Windows\system32\agrsmsvc.exe [2006-10-05 9216]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-07-09 144712]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
R2 IAANTMON;Intel(R) Matrix Storage Event Monitor; C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe [2007-02-12 355096]
R2 LIVESRV;BitDefender Desktop Update Service; C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe [2009-10-07 413696]
R2 ProtexisLicensing;ProtexisLicensing; C:\Windows\system32\PSIService.exe [2006-11-02 174656]
R2 STacSV;SigmaTel Audio Service; C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe [2007-01-30 90112]
R2 Viewpoint Manager Service;Viewpoint Manager Service; C:\Program Files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
R2 VSSERV;BitDefender Virus Shield; C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe [2009-11-13 1638240]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-07-13 542496]
S2 Net Driver HPZ12;Net Driver HPZ12; C:\Windows\System32\svchost.exe [2006-11-02 22016]
S2 Pml Driver HPZ12;Pml Driver HPZ12; C:\Windows\System32\svchost.exe [2006-11-02 22016]
S3 Arrakis3;BitDefender Arrakis Server; C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe [2008-07-17 118784]
S3 GameConsoleService;GameConsoleService; C:\Program Files\Gateway Games\Gateway Game Console\GameConsoleService.exe [2008-05-05 165416]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-22 182768]
S3 hpqcxs08;hpqcxs08; C:\Windows\system32\svchost.exe [2006-11-02 22016]
S3 Microsoft Office Groove Audit Service;Microsoft Office Groove Audit Service; C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe [2006-10-27 65824]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 scan;BitDefender Threat Scanner; C:\Windows\System32\svchost.exe [2006-11-02 22016]

-----------------EOF-----------------
Dakeyras
January 6, 2010, 4:16 PM UTC
Hi. :)

OK when you have created some more free space please delete the following folder:-


C:\rsit <-- This does need to be deleted otherwise two new RSIT logs will not be created.

Then empty the Recycle Bin.

Next:

  • Right-click on RSIT.exe and select Run as Administrator to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.


When completed the above, please post back the following in the order asked for:

  • How is you computer performing now, any other symptoms and or problems encountered?
  • A new set of RSIT logs. <-- Post them individually please, IE: one Log per post/reply.
Dakeyras
January 8, 2010, 8:22 AM UTC
Hi. :)

Everything OK?
abhorton
January 9, 2010, 5:58 PM UTC
Yes, everything is fine. :) I still working on cleaning out my computer. It's going to take another day or so. Once I have done that I will post those two logs. Thanks for all of your help.
Dakeyras
January 9, 2010, 8:16 PM UTC
OK, no problem. Thank you for informing myself. :)
Dakeyras
January 13, 2010, 11:31 AM UTC
lack of response,