PC has too many problems

[bobcat]

PC can't be shutdown with ctrl/alt/del any more, need to just pull the plug, and periodically loses ethernet connectivity and the only way to get it back seems to be to reboot. It is at a fixed IP. At powerup it will reboot, but takes maybe 10 minutes and seems to be hung - then is ok.

Diskeeper won't run claiming some unidentified DLL is missing. Reinstalling DK does not help.

But things like BitComet are tooting along right now at 1,500KBytes/sec and only using 1G of DRAM cache - never uses all the 1.6G offered to it even if I'm running at 4,500KBytes/sec UP which happens when I am doing all 3 (32, 64, PPC) SUSE new distros in parallel.

SpyBot, AdAware, Spyware blaster, AVG , BillP Scotty and Cat are all checked for updates regularly.

Below hijackthis says VNC service file is missing, but VNC client and server are working well.

Would appreciate any and all comments.

Logfile of HijackThis v1.99.1
Scan saved at 4:32:06 AM, on 8/1/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$FRAMON_SQL\Binn\sqlservr.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_04-2\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\BILLPS~1\TASKCA~1\tasktrap.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\VoSKY Call Center\USBDRAM.exe
C:\Program Files\VoSKY Call Center\USBVoSKY.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\eFax Messenger 3.5\J2GDllCmd.exe
C:\Program Files\InterVideo\WinDVR\WinScheduler.exe
C:\Program Files\Symmetricom\SymmTime\SymmTime.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\Program Files\Folding@Home\winfah.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\SecureCRT 3.0\SecureCRT.EXE
C:\Program Files\SecureCRT 3.0\SecureCRT.exe
C:\WINNT\system32\cmd.exe
C:\Program Files\SecureCRT 3.0\SecureCRT.exe
C:\Program Files\SecureCRT 3.0\SecureCRT.exe
C:\Program Files\SecureCRT 3.0\SecureCRT.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\WINNT\system32\cmd.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Program Files\SecureCRT 3.0\SecureCRT.exe
C:\Program Files\Folding@Home\FahCore_7a.exe
C:\Program Files\BitComet\BitComet.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrolEx.exe
C:\Program Files\Grisoft\AVG Free\avgwb.dat
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Trixie.Bho - {B0744341-96E0-4341-9ED2-8BC36CE0CCD0} - mscoree.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [DLink System Tray] C:\Program Files\D-Link\DGE-530T\dlnetst.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [HydraVisionDesktopManager] C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [WinPatrol] "C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04-2\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Task Catcher] C:\PROGRA~1\BILLPS~1\TASKCA~1\tasktrap.exe
O4 - HKLM\..\Run: [Pando] C:\Program Files\Pando Networks\Pando\Pando.exe /Automation
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Pando] C:\Program Files\Pando Networks\Pando\pando.exe /Automation
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [FWBootup] C:\Program Files\VoSKY Call Center\USBDRAM.exe
O4 - HKCU\..\Run: [VoKU Call Center] C:\Program Files\VoSKY Call Center\USBVoSKY.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: Diskeeper 9 Professional Edition Registration.lnk = C:\Program Files\Executive Software\Diskeeper\ESIRegister.exe
O4 - Startup: Folding@Home 5.03.lnk = C:\Program Files\Folding@Home\winfah.exe
O4 - Startup: OpenOffice.org 1.1.4.lnk = C:\Program Files\OpenOffice.org1.1.4\program\quickstart.exe
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: eFax DllCmd 3.5.lnk = C:\Program Files\eFax Messenger 3.5\J2GDllCmd.exe
O4 - Global Startup: eFax Tray Menu 3.5.lnk = C:\Program Files\eFax Messenger 3.5\J2GTray.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: InterVideo WinScheduler.lnk = C:\Program Files\InterVideo\WinDVR\WinScheduler.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: SymmTime.lnk = C:\Program Files\Symmetricom\SymmTime\SymmTime.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04-2\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04-2\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - C:\WINNT\system32\mscoree.DLL
O9 - Extra 'Tools' menuitem: Tri&xie Options... - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - C:\WINNT\system32\mscoree.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - Trusted Zone: http://www.torrentspy.com
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - https://components.viewpoint.com/MTSIns ... d/main.htm
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwkc.ops.placeware.com/etc/pla ... silver.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2444628068
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 3468276334
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\Documents and Settings\moi\Local Settings\Temp\EI40_\msxml4.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F4C00699-EE36-44C7-9E54-4B329B782553}: NameServer = 140.186.1.4,140.186.1.14
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINNT\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: GhostStartService - Unknown owner - C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE (file missing)
O23 - Service: Intel(R) Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Norton Unerase Protection (NProtectService) - Unknown owner - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE (file missing)
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Speed Disk service - Unknown owner - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe (file missing)
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)

[Susan528]

Hello bobcat and welcome to Malware Removal,

I noticed you have AVG and Norton antivirus installed. You need only one--more than one may interfer with each other and cause problems. Please uninstall one.

I hope that you will be able to run these scans and post results.

STEP 1.
======
SpySweeper
Download the trial version of Spy Sweeper from Here

Install it using the Standard Install option. (You will be asked for your e-mail address, it is safe to give it. If you receive alerts from your firewall, allow all activities for Spy Sweeper)

If you are taken to the internet page, just close the page.

You will be prompted to check for updated definitions, please do so.
(This may take several minutes)

Click on Options > Sweep Options and check Sweep all Folders on Selected drives. Check Local Disc C. Under What to Sweep, check every box.

Click on Sweep and allow it to fully scan your system.If you are prompted to restart the computer, do so immediately. This is a necessary step to kill the infection!

When the sweep has finished, click Remove. Click Select All and then Next

From 'Results', select the Session Log tab. Click Save to File and save the log somewhere convenient.


STEP 2.
======
Ewido Trojan Scanner
Please download, install, and update the NEW free version of Ewido trojan scanner:

1. When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
2. When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
3. From the main ewido screen, click on update in the left menu, then click the Start update button.
4. After the update finishes (the status bar at the bottom will display "Update successful")
5. Click on the Scanner button in the left menu, then click on Complete System Scan. This scan can take quite a while to run.
6. If ewido finds anything, it will pop up a notification. Select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
7. When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again.

Empty Recycle Bin
Reboot

Please post the results from SpySweeper, ewido and a new hijackthis log.

['KotaGuy]

This topic is now closed due to inactivity. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.

[ChrisRLG]

Re-oppened on email request.

[Susan528]

Hello bobcat,

Please post a fresh hijackthis log since it has been awhile and tell me if your problems are the same or not.

[agrarianmonk]

Whilst we appreciate that you may be busy, it has been 14 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.