need help please

[s_heard]

having a few problems with my computer at the moment, hope someone can help! here's my HJT scan results...

Logfile of HijackThis v1.99.1
Scan saved at 16:45:57, on 06/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Panda Software\Panda Platinum Internet Security\PaSSrv.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\PavProt.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\prevsrv.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\PsImSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Panda Software\Panda Platinum Internet Security\APVXDWIN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Shareaza\Shareaza.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\SRVLOAD.EXE
C:\Program Files\BT Broadband Basic Help\bin\mpbtn.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\WebProxy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\Upgrader.exe
C:\WINDOWS\SYSTEM32\rundll32.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\WINDOWS\system32\atmclk.exe
C:\Program Files\SpyQuake2.com\Spy-Quake2.exe
C:\Program Files\SpyQuake2.com\Spy-Quake2.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\SpyHeal\SpyHeal.exe
C:\Program Files\SpyHeal\SpyHeal.exe
C:\Program Files\PestTrap\PestTrap.exe
C:\DOCUME~1\User\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL (file missing)
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL (file missing)
O2 - BHO: (no name) - {5f4c3d09-b3b9-4f88-aa82-31332fee1c08} - C:\WINDOWS\system32\hp100.tmp
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: WhenUSearch Helper - {BA2325ED-F9EB-4830-8FCE-0BC35B16969B} - C:\Program Files\WhenUSearch\search.dll (file missing)
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: System Process - {C2EEB4FA-B6D6-41b9-9CFA-ABA87F862BCB} - C:\WINDOWS\system32\navshext.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum Internet Security\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SpyQuake2.com] C:\Program Files\SpyQuake2.com\Spy-Quake2.exe /h
O4 - HKLM\..\Run: [SpyHeal] C:\Program Files\SpyHeal\SpyHeal.exe /h
O4 - HKLM\..\RunServices: [PANDA ANTISPAM SERVER SERVICE] "C:\Program Files\Panda Software\Panda Platinum Internet Security\PasSrv.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [PestTrap] C:\Program Files\PestTrap\PestTrap.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Basic Help\bin\matcli.exe
O4 - Global Startup: Digimax Viewer 2.1.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredi ... jhtml?p=ZZ
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7.cab
O16 - DPF: {11111111-1111-1111-1111-111191113457} - file://c:\ied_s7.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111193457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111193458} - file://c:\x.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/fu ... 0.0.15.cab
O16 - DPF: {23232323-2323-2323-2323-232323231122} - file://c:\x.cab
O16 - DPF: {23232323-2323-2323-2323-232323291122} - file://c:\x.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} (CR64Loader Object) - http://www.miniclip.com/supergerball/mi ... Loader.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 1359162764
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite.ne ... tector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{36A6E221-7098-4A96-B3AD-AE2FBE0C2277}: NameServer = 194.74.65.69 62.6.40.178
O17 - HKLM\System\CS1\Services\Tcpip\..\{36A6E221-7098-4A96-B3AD-AE2FBE0C2277}: NameServer = 194.74.65.69 62.6.40.178
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: PAVWAIT.DLL
O21 - SSODL: altmannsberger - {210b4043-35ca-4aa0-8796-191f9663dfb3} - C:\Documents and Settings\User\Application Data\Microsoft\MSDAIPP.dll
O23 - Service: Panda Antispam Server Service (PASSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Platinum Internet Security\PaSSrv.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Platinum Internet Security\PavFnSvr.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda Platinum Internet Security\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Platinum Internet Security\pavsrv51.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Platinum Internet Security\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Platinum Internet Security\PsImSvc.exe

[Navigator]

Hello s_heard....welcome to MalwareRemoval!

I will work with you to try and clean this computer....

Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

IMPORTANT: Do NOT run option #2 OR any other option until you are directed to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

[s_heard]

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\hp???.tmp FOUND !
C:\WINDOWS\system32\hp????.tmp FOUND !
C:\WINDOWS\system32\ld????.tmp FOUND !
C:\WINDOWS\system32\regperf.exe FOUND !
C:\WINDOWS\system32\simpole.tlb FOUND !
C:\WINDOWS\system32\stdole3.tlb FOUND !
C:\WINDOWS\system32\1024\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\User\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

C:\DOCUME~1\User\STARTM~1\Programs\PestTrap FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\User\FAVORI~1

C:\DOCUME~1\User\FAVORI~1\Antivirus Test Online.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

C:\DOCUME~1\User\Desktop\PestTrap.lnk FOUND !
C:\DOCUME~1\ALLUSE~1\Desktop\Online Security Guide.url FOUND !
C:\DOCUME~1\ALLUSE~1\Desktop\Security Troubleshooting.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

C:\Program Files\PestTrap\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"altmannsberger"="{210b4043-35ca-4aa0-8796-191f9663dfb3}"


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

[Navigator]

Hello s_heard....Let's keep going:

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Please download Ewido to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/

• Install Ewido by double clicking the installer.
• Follow the prompts. Make sure that Launch Ewido is checked.
• On the main screen under Your Computer's security.
  
  • Click on Change state next to Resident shield. It should now change to inactive.
  • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
  • Wait until you see the Update succesfull message.
• Right-click the Ewido Tray Icon and select Exit. Confirm by clicking Yes.

If you are having problems with the updater, you can use this link to manually update ewido.
Ewido manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that Ewido is closed before installing the update.
______________________________

Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

______________________________

Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Clean out your Temporary Internet files. Proceed like this:

• Quit Internet Explorer and quit any instances of Windows Explorer.
• Click Start, click Control Panel, and then double-click Internet Options.
• On the General tab, click Delete Files under Temporary Internet Files.
• In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
• On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
• Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
• Click OK.

Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start Ewido and run a full scan.

• Click on Scanner
• Click on the Settings tab.
  
  • Under How to act?
    Click on Recommended Action and choose Quarantine from the popup menu.
  • Under How to scan?
    All checkboxes should be ticked.
  • Under Possibly unwanted software:
    All checkboxes should be ticked.
  • Under Reports:
    Select Automatically generate report after every scan and uncheck Only if threats were found.
  • Under What to scan?
    Select Scan every file.
• Click on the Scan tab.
• Click on Complete System Scan to start the scan process.
• Let the program scan the machine.
• When the scan has finished:
  
  • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button. (3)
    
• When done, click the Save Scan Report button.
  
  • Click the Save Report as button.
  • Save the report to your Desktop.
• Right-click the Ewido Tray Icon and select Exit. Confirm by clicking Yes.

Reboot in Normal Mode.
______________________________

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3 and press Enter.
Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.
______________________________

Please post:

1. c:\rapport.txt
2. Ewido log
3. A new HijackThis log

Your may need several replies to post the requested logs, otherwise they might get cut off.

[s_heard]

i am following the instructions, and have got up to;

Navigate to c:\documentsandsettings\(every listed used)\local settings\temp

I am not sure where to go from here, i have gone into c:\documentsandsettings and have clicked on all users, do i then select all folders/documents in this part?

[Navigator]

It means that you have to delete the temp files for every listed user with an account on the computer...i.e:

C:\Documents and Settings\John Doe\Local Settings\Temp
C:\Documents and Settings\Jane Doe\Local Settings\Temp
C:\Documents and Settings\Junior Doe\Local Settings\Temp

Does this explain it?

let me know...

['KotaGuy]

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