Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Complete novice needs help please!

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Complete novice needs help please!

Unread postby Robbo49 » June 16th, 2006, 12:05 pm

Hi everyone,

I know very little about computers but have been told to come on here by a friend.

My homepage keeps getting directed to safteyuptodate.net and when i try to download the SmitfraudFix program i just get a window called HTTP 403 (forbidden) and it tells me im not authorised to visit this site!

can anyone help me as i keep getting pop-ups telling me ive got spyware and stuff!!!

help me please.

-->Robbo
Robbo49
Active Member
 
Posts: 2
Joined: June 16th, 2006, 12:01 pm
Advertisement
Register to Remove

Unread postby Robbo49 » June 16th, 2006, 12:32 pm

Ive just realised tht i cant download anything, not even HIJACKTHIS to provide you with a log.

Someone please help me as im starting to panic about this!

-->Robbo
Robbo49
Active Member
 
Posts: 2
Joined: June 16th, 2006, 12:01 pm

Unread postby Nick-YF19 » June 18th, 2006, 2:56 am

See if you can use another computer and download hijackthis, smitfraudfix, and ewido antimalware. Then burn them to disc or put on a USB stick and take it to your computer.

Ewido Download

You also want to download the update info for Ewido, so you don't have to do it on your infected computer. Go here to get it.

SmitfraudFix

Hijackthis

After getting them onto your computer, follow the instruction I made for easy removal of SmitFraud.

Make sure you boot into safe mode as instructed in the link and run SmitfraudFix before Ewido. After you are done, reboot and do a scan with Hijackthis and post your log here.
User avatar
Nick-YF19
Admin/Teacher Emeritus
 
Posts: 4036
Joined: May 17th, 2005, 12:42 am
Location: California

Unread postby 'KotaGuy » July 11th, 2006, 5:59 pm

This topic is now closed due to inactivity. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
User avatar
'KotaGuy
Admin/Teacher Emeritus
 
Posts: 12472
Joined: April 7th, 2005, 7:06 pm
Location: Alberta, Canada
Advertisement
Register to Remove


Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 111 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware