Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Hope i did it right!!!

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Hope i did it right!!!

Unread postby jellybelly » April 28th, 2006, 4:14 am

Hi SpotCheckBilly

Thanks for your prompt reply

Log as follows:

Logfile of HijackThis v1.99.1
Scan saved at 09:09:06, on 28/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\LAUNCH~1\QtZpAcer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABE.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Documents and Settings\Andrew\My Documents\My Downloads\Internet Tools exe\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CleanMyPCPopupBlocker Class - {7A9BC6B1-7F27-47c6-A66D-13582E81E537} - C:\Program Files\CleanMyPC Popup Blocker\CleanBHO.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: CleanMyPC Toolbar - {04164EC4-1E48-4279-818E-3721931E7636} - C:\Program Files\CleanMyPC Popup Blocker\CleanBar.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZpAcer.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [EPSON Stylus D88 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABE.EXE /P23 "EPSON Stylus D88 Series" /O6 "USB001" /M "Stylus D88"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 2626835517
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

Regards

Jellybelly
jellybelly
Active Member
 
Posts: 3
Joined: April 26th, 2006, 12:37 pm
Advertisement
Register to Remove

Unread postby ChrisRLG » April 28th, 2006, 4:31 am

Original topic at :-

http://www.malwareremoval.com/forum/viewtopic.php?t=9086

================

jellybelly

Next time please use the reply button on this topic - rather than start a new topic each time.

SpotCheckBilly will find this one to reply to.
ChrisRLG
Administrator Emeritus
 
Posts: 17759
Joined: December 16th, 2004, 10:04 am
Location: Southend, Essex, UK

Unread postby SpotCheckBilly » April 28th, 2006, 6:05 pm

Hello jellybelly,

Congratulations! Your log looks clean - good work!

Below is my standard "Final Cleanup" and "All Clean" speech. Included in it are tips on how to keep your computer from being reinfected. They are simple to set up and simple to maintain, and I HIGHLY recommend that you follow them. (I use every one.)

Download and scan with CCleaner
NOTE: Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbarfree Basic version instead of the Standard Build.

Before first use:Sselect Options=>Advanced.
UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

Select the items you wish to clean up.
  • Windows tab
    :**Internet Explorer** header:
  • Select everything
    .**Windows Explorer** header:
  • Select all
    **System** header:
  • Select all
  • Advanced tab:
  • Select all entries
  • Select any others that you choose.
  • Applications tab:
    **Firefox/Mozilla header** (if you use it).
  • Select all
    **Opera** header (if you use it).
  • Select all
    **Internet** header.
  • Select Sun Java
  • Select any others that you choose.
Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.

A note regarding cookies: Many sites use cookies to save login information. Many place "tracking cookies" on your machine. When you use CCleaner to delete cookies on your computer, both types are deleted. You will need to enter your login information the next time you visit affected sites. If you do not wish to lose your "save my login" information, uncheck cookies where applicable.
  • Click the "Run Cleaner" button.
  • A pop up box will appear advising this process will permanently delete files from your system.
  • Click "OK"
  • CCleaner will scan and clean your system.
  • When cleaning is complete:
  • Click "Exit".
If everything is running ok, let's do the final cleanup...

1. Run "Disk Cleanup" and allow it to remove everything it finds.

2. If you've downloaded MicroWorld AV (MWAV), run it again - but don't scan, just click "Clear Log" and exit the program.

Please skip this step 3. Go to www.trendmicro.com and click "Free Online Scan", then "Scan now, it's free!". Follow on-screen prompts.

4. Disable, then reenable System Restore; with a reboot in-between. Then immediately create a new system restore point manually.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster => SpywareBlaster will prevent spyware from being installed.
  • Spywareguard => SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware => If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware => If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware
To protect yourself further:
  • IE/Spyad => IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file => The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
  • Google Toolbar => Get the free google toolbar to help stop pop up windows.
  • Use a Firewall => I can not stress enough how important it is that you use a Firewall on your computer. For an excellent article on Firewalls, why you should use one and a some of those available, see Computer Safety On line - Software Firewalls. I recommend ZoneAlarm or Sunbelts Kerio. ZoneAlarm is more user-friendly, but Sunbelts Kerio is considered more secure.
  • UPDATE!-UPDATE!-UPDATE! => This is, without a doubt, THE MOST IMPORTANT element in keeping your computer free of malware. Keep each and every one of your anti-malware tools AND Windows up-to-date with all current definitions and patches.
I also suggest that you delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself), for example:
  • C:\WINDOWS\Temp\--->Everything After the \.
  • C:\Temp\--->Everything After the \.
  • C:\Documents and Settings\username\Local Settings\Temp\--->Everything After the \.
  • Repeat for all users.
Also delete your Temporary Internet Files and cookies:
  • Click Start=>Control Panel=>Internet options.
  • Under the Generaltab.
  • Click Delete Files button.
  • Place a check-mark in Delete all off-line content.
  • Click OK
  • Click Delete Cookies
  • Click OK=>OK
  • Exit Control Panel
  • Repeat for all users.
In Firefox:
  • Click Tools=>Options=>Privacy icon.
  • Click Cache tab.
  • Click Clear Cache button.
  • Click Cookies tab.
  • Click Clear Cookies Now button.
  • Click OK
  • Repeat for all users.
Empty the recycle bin:
  • Right-click the Recycle Bin icon on your desktop.
  • Select "Empty Recycle Bin".
  • Repeat forall users.
Note: You can also do the above steps using a program such as CCleaner.
PLEASE NOTE: The above steps should be done on a regular basis.

Also, please see: So how did I get infected in the first place?

****** PLEASE READ ******
it is very rewarding to see that your computer is clean. Now we urge you to stand up and be counted! Document your experience, and by doing so, launch a complaint against the makers of malware. You can make a difference. Click on the Malware Complaints icon in my signature and support our cause.

If you are having any more problems, post back the description along with a fresh HijackThis log. :wave:

SpotCheckBilly
User avatar
SpotCheckBilly
MRU Master
MRU Master
 
Posts: 943
Joined: February 22nd, 2005, 5:14 am
Location: Twin Cities, MN

Final Clean UP

Unread postby jellybelly » April 29th, 2006, 6:19 am

Hi SpotCheckBilly

I Will follow your advice.

Once again thanks for your quick responce.

Regards

jellybelly
jellybelly
Active Member
 
Posts: 3
Joined: April 26th, 2006, 12:37 pm

Unread postby SpotCheckBilly » April 29th, 2006, 4:29 pm

You're very welcome :wave:

SpotCheckBilly
User avatar
SpotCheckBilly
MRU Master
MRU Master
 
Posts: 943
Joined: February 22nd, 2005, 5:14 am
Location: Twin Cities, MN

Unread postby 'KotaGuy » April 29th, 2006, 4:46 pm

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
User avatar
'KotaGuy
Admin/Teacher Emeritus
 
Posts: 12472
Joined: April 7th, 2005, 7:06 pm
Location: Alberta, Canada
Advertisement
Register to Remove


Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 270 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware