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Annoying Malware - Blank Desktop hard to remove

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Annoying Malware - Blank Desktop hard to remove

Unread postby Racoon » April 9th, 2015, 6:20 pm

Malware has most likely infected my system, when Windows loads, most background program load successful, except my desktop & icons etc. In other words I have a blank windows desktop. I don't have a recent backup; I can't do a backup restore and even if I did, I believe I was living with this malware for weeks before running Malwarebytes which supposedly removed the malware but caused this problem as the same time. I've lost a week worth of work; I've been informed it's not serious; but it's hard to track down to retrieve my desktop back to normal, I believe it has taken over explorer.exe, why I can't run explorer.exe from the taskbar & until I can prevent it from hijacking windows explorer, it will be a pain in the butt to fix this.
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Re: Annoying Malware - Blank Desktop hard to remove

Unread postby Cypher » April 10th, 2015, 7:39 am

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:

  • FRST.txt
  • Addition.txt
  • Details of your problems.

If for any reason you can't run FRST, please let us know in your post.

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