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MiniToolBox by Farbar Version:10-01-2013 Ran by Eldest (administrator) on 20-02-2013 at 23:36:47 Running from "D:\Nedladdat" Windows 7 Professional Service Pack 1 (X64) Boot Mode: Normal ***************************************************************************
Application errors: ================== Error: (02/20/2013 02:48:28 PM) (Source: SideBySide) (User: ) Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
System errors: ============= Error: (02/20/2013 08:47:28 PM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY) Description: 0x8000002a171\??\Volume{bed50839-00ef-11e2-a947-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{97584782-E869-45F9-8C33-0098A9FCC491}
Haven't experienced any issues today, but I've reinstalled World of Warcraft and Chrome, both of which were having issues yesterday. Will report back if it staves of the crashes.
OK, keep an eye on things for today and let me know how things go. If things stay stable for you then I'll post instructions for how to safely remove the tools we've been using on your computer, plus some tips on how to better secure your computer against further infection.
Hey Gary. Haven't been able to use the computer much the last two days, but I've tried rebooting and using everything as much as I can without any crashes. I'm not entirely convinced everything's ok as I've had "good days" before, but I can't deny that things seem stable again!
OK, well we'll assume that we've removed the source of your problems, and therefore we need to remove the programs we've been using to clean your computer. If the problems reccur you can always come back and open a new topic, and we'll proceed from there.
First
Let's clear out OTL and the files and folders it created.
Double click OTL.exe to launch the programme.
Click on the CleanUp! button.
OTL will download a list from the Internet, if your firewall or other defensive programmes alerts you, allow it access.
You will be prompted to allow the clean up procedure, click Yes
When finished exit out of OTL
Now delete OTL.exe (if still present).
Next
Please delete ...
JRT.exe JRT.txt Vew.exe MiniToolBox.exe
Next
Please go to Control Panel > Programs > Uninstall a program and Uninstall the following:
Tweaking.com Registry Backup
Please read the article below which will give you a few suggestions for how to minimise your chances of getting another infection.
Followed the instructions and everything's removed. Checked out the guide and learned a thing or two. Thanks a bunch! And I'll thank your properly in the feedback section when I've made sure I don't need to return : )
And I just got another Blue Screen, and just before that the Ad-block extension in Chrome crashed. Might just be coincidental, but it seems the problems are back.
If you go to C:\Windows\Minidump you should find a file named ... mmddyy_hhmmss.dmp(where mdyhms are replaced by numbers indicating the date and time the file was created) ... which is created by Windows when your computer bluescreens.
Please attach that file to your next reply.
To attach a file ...
Open the forum's text editor as usual when posting a reply.
Scroll down below the text field to find a box named Filename
Click on the Browse button beside it and browse to the file I named above.
Select the file by clicking on it, then click on Add the file
MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000041790, The subtype of the bugcheck. Arg2: fffffa80055a5080 Arg3: 000000000000ffff Arg4: 0000000000000000
Debugging Details: ------------------
BUGCHECK_STR: 0x1a_41790
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: chrome.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80003100e10 to fffff8000308fc40
Win32k.sys is an essential system file so we need to find out if it is damaged, and the easiest way to do that is as follows ...
Click start and in the Search programs and files box type Cmd.exe
Right click on the cmd.exe icon at the top of the resultant search list and select run as administrator
A command window will open.
Type SFC /SCANNOW and hit Enter(there is a space between C and / )
SFC will now check your system files, and attempt to replace any it finds damaged. If necessary it may ask you to insert your Windows installation disk to enable it to do so.
Please let me know if this resolves the BSOD problem.
Did as instructed, and it scanned and repaired the computer, including a needed reboot. Will report back if this solves the problem, but might take day or two to make sure.
Started up WoW again to see if it crashed too, and soon enough it did. I took a picture of the error message, but after googling I found out that it's pretty generic and not sure if it'll help at all. Error: http://i.imgur.com/4k8wFX9.png
I have the distinct feeling that your problems may be hardware related rather than anything else.
The common theme between your Chrome and WoW problems are an inability to write to memory, which supposes that you may have problems with your computer's memory.
We can run some basic memory checks from within Windows to see if that's a route that's worth pursuing ....
Click Start, type mdsched.exe in the Search programs and file box, and then press Enter.
Choose whether to restart the computer and run the tool immediately or schedule the tool to run at the next restart.
Windows Memory Diagnostics runs automatically after the computer restarts and performs a standard memory test automatically.
When testing is completed, the computer restarts automatically. You’ll see the test results when you log on.
Please let me know if Windows finds any memory problems.
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