Hi Thanks for that - the previous instructions didn't say to remove the C:\Windows\System32\ginuerep.dll - I have now repeated it and removed the C:\Windows\System32\ginuerep.dll and all apears to be back to normal - Thanks for your help
The log files are next
PANDA:
Incident Status Location
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Nelson Pollard\Cookies\nelson
pollard@ad.sensismediasmart.com[1].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Nelson Pollard\Cookies\nelson pollard@com[2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Nelson Pollard\Cookies\nelson pollard@doubleclick[1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Nelson Pollard\Desktop\New Folder\smitRem\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Nelson Pollard\Desktop\New Folder\smitRem.exe[Process.exe]
Potentially unwanted tool:Application/Processor Not disinfected C:\My Downloads\AntiVirus\smitRem\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\My Downloads\AntiVirus\smitRem.exe[Process.exe]
SMITFILES:
smitRem © log file
version 2.8
by noahdfear
Microsoft Windows XP [Version 5.1.2600]
The current date is: Mon 06/03/2006
The current time is: 11:51:54.28
Running from
C:\Documents and Settings\Nelson Pollard\Desktop\smitRem
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Pre-run SharedTask Export
(GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler)
Copyright(C) 2006 BleepingComputer.com
Registry Pseudo-Format Mode (Not a valid reg file):
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\system32\browseui.dll"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\system32\browseui.dll"
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
checking for ShudderLTD key
ShudderLTD key not present!
checking for PSGuard.com key
PSGuard.com key not present!
checking for WinHound.com key
WinHound.com key not present!
spyaxe uninstaller NOT present
Winhound uninstaller NOT present
SpywareStrike uninstaller NOT present
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Existing Pre-run Files
~~~ Program Files ~~~
~~~ Shortcuts ~~~
~~~ Favorites ~~~
~~~ system32 folder ~~~
~~~ Icons in System32 ~~~
~~~ Windows directory ~~~
~~~ Drive root ~~~
~~~ Miscellaneous Files/folders ~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright(C) 2002-2003
Craig.Peacock@beyondlogic.org
Killing PID 856 'explorer.exe'
Killing PID 856 'explorer.exe'
Starting registry repairs
Registry repairs complete
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
SharedTask Export after registry fix
(GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler)
Copyright(C) 2006 BleepingComputer.com
Registry Pseudo-Format Mode (Not a valid reg file):
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\system32\browseui.dll"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\system32\browseui.dll"
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Deleting files
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Remaining Post-run Files
~~~ Program Files ~~~
~~~ Shortcuts ~~~
~~~ Favorites ~~~
~~~ system32 folder ~~~
~~~ Icons in System32 ~~~
~~~ Windows directory ~~~
~~~ Drive root ~~~
~~~ Miscellaneous Files/folders ~~~
~~~ Wininet.dll ~~~
CLEAN!
HIJACKTHIS LOG:
Logfile of HijackThis v1.99.1
Scan saved at 3:06:17 PM, on 6/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\vsnpstd.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Plaxo\2.6.2.7\PlaxoHelper.exe
C:\Program Files\SecCopy\SecCopy.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\IC Media Corp\ICM532\Launchpad.exe
C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\Program Files\Sony Ericsson\Mobile\audevicemgr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\CONNMN~1.EXE
C:\Program Files\Intuwave\Shared\mRouterRunTime\mRouterRuntime.exe
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\CapMan.exe
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\ElogErr.exe
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\BROADC~1.EXE
C:\PROGRA~1\SONYER~1\Mobile\MOBILE~1\EPMWOR~1.EXE
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\SCRFS.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\PROGRA~1\SONYER~1\Mobile\SYNCIN~1.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Premier7\Myobp.exe
C:\hijackthis\HijackThis.exe
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] C:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=032106 serial=DR12WEX-1409549-UVA lang=EN
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.6.2.7\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [Second Copy 2000] "C:\Program Files\SecCopy\SecCopy.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: FNDPLGIN.EXE
O4 - Global Startup: Launchpad.lnk = ?
O4 - Global Startup: NaturalColorLoad.lnk = ?
O4 - Global Startup: Phone Connection Monitor.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -
https://www-secure.symantec.com/techsup ... SupCtl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsoftup ... 7393786531
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -
https://www-secure.symantec.com/techsup ... mAData.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe