Help please - hit by Pest Trap, Spy Falcon etc.

[Mark in Kingston]

Here's my Hijack this log. Hoping you can help me again. Cheers Mark:

Logfile of HijackThis v1.99.1
Scan saved at 00:26:15, on 18/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\mssearchnet.exe
C:\WINDOWS\system32\nvctrl.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\HiJackThis\HijackThis.exe

O2 - BHO: HomepageBHO - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - C:\WINDOWS\system32\hpA567.tmp
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [ABBYY Community Agent] C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [wltray.exe] C:\WINDOWS\system32\wltray.exe
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://qbp.webex.com/client/v_intuit/ra/ieatgpc.cab
O18 - Protocol: intu-res - {9CE7D474-16F9-4889-9BB9-53E2008EAE8A} - C:\Program Files\Common Files\Intuit\intu-res.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - Unknown owner - C:\Program Files\Spyware Doctor\sdhelp.exe (file missing)
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[askey127]

Hi Mark
Should I say welcome back? Maybe better not!
-----------------------------------------------------------
You have one of the Smitfraud variations.
Please follow the instructions from this blog of Nick's.
http://malwareremoval.com/plog/index.ph ... 8&blogId=3
then return here with a fresh HiJackThis log, taken after a reboot of the computer.
askey127

[Nellie2]

Copied reply from this seperate topic

http://www.malwareremoval.com/forum/viewtop ... cd0bf73dcc

------------------------------------------------------------------------

Hope you can help me. Below is a (revised) Hijackthis log. Worryingly, this virus even turns the computer off at various unannounced points. Hope this is one you've come across. Many thanks in advance. Mark

Logfile of HijackThis v1.99.1
Scan saved at 22:03:22, on 20/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\mssearchnet.exe
C:\WINDOWS\system32\nvctrl.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\SpyFalcon\SpyFalcon.exe
C:\Program Files\SpyFalcon\SpyFalcon.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\HiJackThis\HijackThis.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\WINDOWS\system32\wuauclt.exe

O2 - BHO: HomepageBHO - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - C:\WINDOWS\system32\hp9153.tmp
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [ABBYY Community Agent] C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [wltray.exe] C:\WINDOWS\system32\wltray.exe
O4 - HKLM\..\Run: [SpyFalcon] C:\Program Files\SpyFalcon\SpyFalcon.exe /h
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://qbp.webex.com/client/v_intuit/ra/ieatgpc.cab
O18 - Protocol: intu-res - {9CE7D474-16F9-4889-9BB9-53E2008EAE8A} - C:\Program Files\Common Files\Intuit\intu-res.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - Unknown owner - C:\Program Files\Spyware Doctor\sdhelp.exe (file missing)
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[askey127]

Mark
Was there a problem following the directions in Nick's blog?
Did you downbload and run SmitRem?

You may want to print this out or save it to a Notepad file on your desktop, as you will not have Internet access in Safe mode.
This is fairly long due to a difficult infection, and your persistence is needed to be successful.
You should find it fairly straightforward, however.
-----------------------------------------------------------
Set Your Computer to Show All Files
Go to My Computer->Tools/View->Folder Options->View tab and make sure that Show hidden files and folders (or 'Show all files') is enabled. Also make sure that Display the contents of system folders is checked. In addition, if you have Windows XP, go to Start, Search. When you click on All files and folders on the left pane, click on the More advanced options at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.
------------------------------------------------------------
Go to : http://noahdfear.geekstogo.com, scroll down the page to SmitRem.exe. Download and save the file to your desktop.
Double click on the file to extract it to its own folder on the desktop.
-----------------------------------------------------------
Download ATF Cleaner by Atribune © from here : http://www.atribune.org/ccount/click.php?id=1
It is a stand-alone program that does not need to be "installed". Save it to a convenient location and make a shortcut on your desktop.
-----------------------------------------------------------
Start Your Computer in Safe Mode.
Reboot into Safe Mode by hitting the F8 key repeatedly as the machine boots, until a menu shows up. Choose Safe Mode from the list. In some systems, this may be the F5 key, so try that if F8 doesn't work. Additional Info is here: http://www.computerhope.com/issues/chsafe.htm
-----------------------------------------------------------
Double-click ATF-Cleaner.exe to run the program.
Under Main, choose Select All
Click Empty Selected

If you use Firefox browser,
Click Firefox at the top and choose Select All
Click on Empty Selected
NOTE: If you would like to keep any saved passwords, please click No at the prompt.
Click Exit to close.
------------------------------------------------------------
Open the SmitRem folder and double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
If you think it's not doing anything, check the hard disk light.
Wait for it to finish.
The tool will create a log named Smitfiles.txt in the root of your drive, eg; Local Disk C:\ or partition where your operating system is installed.
Please post that log along with the others requested in your next reply.
-----------------------------------------------------------
Run Ewido Scan
Close all open windows/programs/folders. Have Nothing else open while ewido performs its scan!.
It's extremely important not to open any windows while the scan is in progress.
Now Run Ewido
* Click on scanner
* Click on Settings
* Under "How to scan" all boxes should be selected
* Under "Possibly unwanted software" all boxes should be selected
* Under "What to scan" select scan every file
* Click OK
* Click on Complete system scan
* Let the program scan the machine
* If ewido finds anything, it will pop up a notification.
* Let it fix whatever it finds
Once the scan has completed, there will be a button located on the bottom of the screen named Save report.
* Click Save report
* Save the report to your desktop
* Exit ewido
When you compose your reply, paste the contents of the report into it..
------------------------------------------------------------
Remove Log Items with HJT
Run HJT again, click "Do A System Scan Only", and check the boxes next to the following :
O2 - BHO: HomepageBHO - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - C:\WINDOWS\system32\hp9153.tmp <== filename can change itself to any hpxxxx.tmp

O4 - HKLM\..\Run: [SpyFalcon] C:\Program Files\SpyFalcon\SpyFalcon.exe /h

MAKE CERTAIN ALL OTHER WINDOWS and BROWSERS ARE CLOSED and click "Fix Checked"
-----------------------------------------------------------
File Deletion.
In Windows Explorer, navigate to these files. Use Find (F3) or Start, Search if the folder is not shown; then Delete these files, if present:
C:\Windows\Prefetch\all files <== don't delete the prefetch folder, just everything in it.
C:\WINDOWS\system32\nvctrl.exe
C:\WINDOWS\system32\mssearchnet.exe
C:\Windows\System32\hp9153.tmp <=== this one may morph. Delete any .tmp file in this folder starting with hp----.
msvol.tlb
ld*.tmp <== you can use ld*.tmp in the search. delete any file that matches.
ncompat.tlb
mscornet.exe
If you have any problem deleting a file, right click the file and check Properties to see if it's read-only. Uncheck the read-only box, click Apply and OK. Then retry Delete.
If a message pops up saying "File in use", or something like that, hit Ctrl-Alt-Delete and look under the Processes tab. If the filename is in there, click End Process, then retry Delete.
Note the name and location of any file you cannot delete.
-----------------------------------------------------------
Reboot to Normal Mode now.
-----------------------------------------------------------
Right-click a space on your Desktop, choose Properties, Customize, Web tab. Uncheck Security Info if present.
-----------------------------------------------------------
Run an Online scan.
Go tohttp://www.trendmicro.com and click Personal. Under Trend Micro Housecall (upper right) Click Scan now.
Click Scan Now It's Free. Choose your location, then Start Free Scan Now. Select Complete Scan. If it asks about installing an ActiveX control, allow it. It'll take a few minutes to download, especially with a dialup connection, so be patient.
Check to Clean all drives and Scan.
When it completes, copy the full name of any virus, trojan, or spyware that cannot be cleaned or deleted and post them along with your next log.
-----------------------------------------------------------
Download this file from the link to your desktop.
http://www.mvps.org/winhelp2002/DelDomains.inf

Right-click on the deldomains.inf file and select 'Install'
Once it is finished your Zones should be reset.

Note, if you use SpywareBlaster and/or IE/Spyad, it will be necessary to re-install the protection both afford.
For SpywareBlaster, run the program and re-protect all items.
For IE/Spyads, run the batch file and reinstall the protection
-----------------------------------------------------------
Post a New HJT Log
Reboot your computer. Start HijackThis. Click Do System Scan and Save a Log File.
When the Scan is complete, select the whole log (Ctrl-A), copy and paste the log contents in a reply, along with the Ewido log, and SmitFiles.txt.

askey127

[Mark in Kingston]

Hi Askey, Brilliant advice, how can I ever repay you?

Not entirely sure it is fully put to bed yet but what do you think ...

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 23:17:03, 22/02/2006
+ Report-Checksum: D2AC584E

+ Scan result:

No infected objects found.


::Report End

Logfile of HijackThis v1.99.1
Scan saved at 21:11:53, on 25/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Common Files\Real\Update_OB\realevent.exe
C:\Program Files\Common Files\Real\Update_OB\realevent.exe
C:\Program Files\Common Files\Real\Update_OB\realevent.exe
C:\Program Files\Common Files\Real\Update_OB\realevent.exe
C:\WINDOWS\explorer.exe
C:\Program Files\HiJackThis\HijackThis.exe

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [ABBYY Community Agent] C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [wltray.exe] C:\WINDOWS\system32\wltray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://qbp.webex.com/client/v_intuit/ra/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{24147D54-5012-421F-B3D1-1E45784DFCFD}: NameServer = 80.189.92.2 80.189.94.2
O18 - Protocol: intu-res - {9CE7D474-16F9-4889-9BB9-53E2008EAE8A} - C:\Program Files\Common Files\Intuit\intu-res.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - Unknown owner - C:\Program Files\Spyware Doctor\sdhelp.exe (file missing)
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

not sure where the SmitRem log ended up !!?!?!

Housecall threw up nothing.

Should I consider other steps - or repeat the above.

Thanks again


Mark

[askey127]

Mark in Kingston
Looks pretty good to me.
Some cleanup and extra safeguards here:
-----------------------------------------------------------
Download ATF Cleaner by Atribune © from here : http://www.atribune.org/ccount/click.php?id=1
It is a stand-alone program that does not need to be "installed". Save it to a convenient location and make a shortcut on your desktop.
Double-click ATF-Cleaner.exe to run the program.
Under Main, choose Select All
Click Empty Selected

If you use Firefox browser,
Click Firefox at the top and choose Select All
Click on Empty Selected
NOTE: If you would like to keep any saved passwords, please click No at the prompt.
Click Exit to close.
-----------------------------------------------------------
Disable WinXP System Restore
Disable your System Restore to remove malware files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing them. The only way to erase these files is to temporarily disable System Restore. You will lose all previous restore points which are likely to be infected.
- Right-click My Computer, and then click Properties.
- On the System Restore tab, put a Check mark in the Turn Off System Restore check box.
- Click OK twice, and then click Yes when you are prompted to restart the computer.
If you are not prompted to reboot, do it on your own.
-----------------------------------------------------------
After the Reboot,
Enable WinXP System Restore
- Right-click My Computer, and then click Properties.
- On the System Restore tab, Clear the Check mark beside the Turn Off System Restore check box.
- Click OK twice, and then click Yes when you are prompted to restart the computer.
The Disable/Re-enable System Restore sequence is not to be done regularly, but only once after the removal of malware.
-----------------------------------------------------------
Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites to your Internet Explorer settings that will protect you from accidentally running or downloading known malicious programs. Available from http://www.javacoolsoftware.com/spywareblaster.html
After the installation, click Download Latest Protection Updates. When it finishes, click Enable All Protection.
-----------------------------------------------------------
Download and Install a HOSTS File
A Hosts file is a plain text file which prevents your computer from connecting to malware and spyware sites by redirecting the connection request to 127.0.0.1, which is your local address. If you use a proxy server, or if you are on AOL, be sure to read the special instructions.
You can download the MVPS Hosts File and see a HOSTS file tutorial here : http://www.mvps.org/winhelp2002/hosts.htm
This website also contains useful tips, and links to other resources and utilities.
-----------------------------------------------------------
Install WinPatrol - Download and Install WinPatrol, and view Instructions here: http://www.winpatrol.com/winpatrol.html
- WinPatrol is an active program that drops a "Scotty Dog" icon into the system tray (right click to check/change status), allows you to monitor/edit startups, services, Browser helpers, and prompts for permission if any program tries to change your system. It also provides selective cookie management.

Unless you know something I can't see, I think you are good to go.
askey127

[Mark in Kingston]

Hi Askey,

Think I've followed all the steps but I'm still getting a virus alert from the Wndows Security Centre icon at the foot of the page which takes me to SpyFalcon !?!

I may have missed something?

Thanks in anticipation


Mark

[Mark in Kingston]

ps. here's my latest HJT to accompany the last posting. Thx again.

Logfile of HijackThis v1.99.1
Scan saved at 01:19:09, on 27/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HiJackThis\HijackThis.exe

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [ABBYY Community Agent] C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [wltray.exe] C:\WINDOWS\system32\wltray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://qbp.webex.com/client/v_intuit/ra/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{24147D54-5012-421F-B3D1-1E45784DFCFD}: NameServer = 80.189.92.2 80.189.94.2
O18 - Protocol: intu-res - {9CE7D474-16F9-4889-9BB9-53E2008EAE8A} - C:\Program Files\Common Files\Intuit\intu-res.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - Unknown owner - C:\Program Files\Spyware Doctor\sdhelp.exe (file missing)
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[askey127]

Mark in Kingston
-----------------------------------------------------------
Copy/Paste/Run the SpyFalcon Registry Edit
Copy/paste the following quote box by Grinler into a new notepad document:

Code: Select all

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{D1A2E7CD-F5C1-21A8-CA2C-13D0AC72D19D}"=-

[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{D1A2E7CD-F5C1-21A8-CA2C-13D0AC72D19D}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpyFalcon"=-

Make sure there are NO blank lines before REGEDIT4
Make sure there IS one blank line at the end of the file.

Save it as File Type All Files (not as a Text document, or it won't work).
Save it to your desktop as fixme.reg
Double click fixme.reg and merge it into the registry when asked.
Reboot Windows.

Let me know what you see.
askey127

[askey127]

Mark,
You will also need to delete a malicious .DLL file. Might as well do it as soon as you can.
Delete this file, if it exists:
C:\Windows\System32\dxmpp.dll

Check also to see if the Spyfalcon folder still exists:
Delete this folder, if it exists:
C:\program Files\SpyFalcon\

Please let me know what you found.
askey127

[Mark in Kingston]

Cheers Askey,

That really seems to have done the trick now. The merge to the register seemed to do it, although I did find dxmpp.dll later and removed it. No SpyFalcon file was present but I think I deleted that on a previous visit.

Anyway,

Back to happy surfing and a huge thank you once again. Can I make a donation to MR anywhere?

[askey127]

Hi Mark in Kingston,

Glad we could help out.
You can hit the Tab at the top of the page labeled "Support Us" if you wish.

Good Luck.
askey127

[NonSuch]

Glad we could be of assistance.

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