Hope someone can help.
Tina
HiJackThis
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 07:02:37, on 17/07/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Lexmark S300-S400 Series\lxeamon.exe
C:\Program Files\Lexmark S300-S400 Series\ezprint.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\FinePixViewerS\QuickDCF2.exe
C:\Program Files\Panasonic\VideoCam Suite 2\VideoCamSuiteAutoStart.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\Explorer.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\User\Desktop\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files\Vuze_Remote\tbVuze.dll
O1 - Hosts: 89.149.193.57 www.google.com
O1 - Hosts: 89.149.193.57 us.search.yahoo.com
O1 - Hosts: 89.149.193.57 uk.search.yahoo.com
O1 - Hosts: 89.149.193.57 search.yahoo.com
O1 - Hosts: 89.149.193.57 www.google.com.br
O1 - Hosts: 89.149.193.57 www.google.it
O1 - Hosts: 89.149.193.57 www.google.es
O1 - Hosts: 89.149.193.57 www.google.co.jp
O1 - Hosts: 89.149.193.57 www.google.com.mx
O1 - Hosts: 89.149.193.57 www.google.ca
O1 - Hosts: 89.149.193.57 www.google.com.au
O1 - Hosts: 89.149.193.57 www.google.nl
O1 - Hosts: 89.149.193.57 www.google.co.za
O1 - Hosts: 89.149.193.57 www.google.be
O1 - Hosts: 89.149.193.57 www.google.gr
O1 - Hosts: 89.149.193.57 www.google.at
O1 - Hosts: 89.149.193.57 www.google.se
O1 - Hosts: 89.149.193.57 www.google.ch
O1 - Hosts: 89.149.193.57 www.google.pt
O1 - Hosts: 89.149.193.57 www.google.dk
O1 - Hosts: 89.149.193.57 www.google.fi
O1 - Hosts: 89.149.193.57 www.google.ie
O1 - Hosts: 89.149.193.57 www.google.no
O1 - Hosts: 89.149.193.57 www.google.de
O1 - Hosts: 89.149.193.57 www.google.fr
O1 - Hosts: 89.149.193.57 www.google.co.uk
O1 - Hosts: 89.149.193.57 www.bing.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\IPSBHO.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files\Vuze_Remote\tbVuze.dll
O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files\Vuze_Remote\tbVuze.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [lxeamon.exe] "C:\Program Files\Lexmark S300-S400 Series\lxeamon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark S300-S400 Series\ezprint.exe"
O4 - HKLM\..\Run: [Lexmark S300-S400 Series Fax Server] "C:\Program Files\Lexmark S300-S400 Series\fm3032.exe" /s
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Exif Launcher S.lnk = ?
O4 - Global Startup: VideoCam Suite 2.0.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex ... 0-31-0.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe
O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\System32\bgsvcgen.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxcz_device - - C:\Windows\system32\lxczcoms.exe
O23 - Service: lxeaCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxeaserv.exe
O23 - Service: lxea_device - - C:\Windows\system32\lxeacoms.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
--
End of file - 8797 bytes
Unistaller
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Common File Installer
Adobe Flash Player 10 ActiveX
Adobe Help Center 1.0
Adobe Photoshop CS2
Adobe Reader 9.3.1
Adobe Shockwave Player 11.5
Adobe Stock Photos 1.0
AutoCAD LT 2007 - English
Autodesk DWF Viewer
Bejeweled Twist 1.0
Canon iP6600D
FUJIFILM FinePixViewer S Ver.2.1
Google Chrome
Google Update Helper
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Java(TM) 6 Update 15
Java(TM) 6 Update 7
Lexmark 1200 Series
Lexmark Printable Web
Lexmark S300-S400 Series
Lexmark Toolbar
LightScribe System Software 1.12.33.2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft Choice Guard
Microsoft Office Professional Edition 2003
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 8 Essentials
neroxml
Norton Internet Security
PowerDVD
Rapport
Rapport
Spelling Dictionaries Support For Adobe Reader 9
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
VCRedistSetup
VideoCam Suite 2.0
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Vuze
Vuze Remote Toolbar
Vuze Toolbar
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
WinZip 14.0