Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Email account hacked into

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Email account hacked into

Unread postby Ames2023 » July 12th, 2010, 3:49 pm

Ok I'll try this again. My Yahoo account was hacked into & this is my log. Thanks for the help. Hopefully I formatted this right this time. Thanks again! Not sure why mine is so long but I hope it's ok.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:47:50 PM, on 7/12/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\DesktopAuthority\DaMaint.exe
C:\Program Files\DesktopAuthority\DesktopAuthority.exe
C:\Program Files\McAfee\Host Intrusion Prevention\FireSvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateService.exe
C:\WINDOWS\LogWatNT.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\system32\slClient.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\TpKmpSVC.exe
c:\Program Files\UPHClean\UPHClean.exe
C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\Program Files\Citrix\PNAgent\ssonsvr.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlagent.EXE
C:\Windows\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\Program Files\DesktopAuthority\rmgui.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\McAfee\Host Intrusion Prevention\FireTray.exe
C:\Program Files\PrintKey2000\Printkey2000.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://epinside/inside
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://itweb/ins/ie6script.ins
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - *{EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: ViewerHelper Class - {78104A01-8E71-4F30-9A36-3793799615B4} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe" -a
O4 - HKLM\..\Run: [CheckMapDrive] C:\Program Files\UPHClean\CheckMapDrives.exe /S
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Desktop Authority GUI] "C:\Program Files\DesktopAuthority\rmgui.exe"
O4 - HKLM\..\Run: [DA Remote Management GUI] "C:\Program Files\DesktopAuthority\rmgui.exe"
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [DameWare MRC Agent] C:\WINDOWS\system32\DWRCST.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background (User 'Default user')
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: McAfee Host Intrusion Prevention Tray.lnk = ?
O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\Msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\Msjava.dll
O9 - Extra button: (no name) - {685ec120-f786-4498-a8f0-794d47916161} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-40971 - {685ec120-f786-4498-a8f0-794d47916161} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-205 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-40970 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O9 - Extra button: (no name) - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .NPSSView: C:\Program Files\Seagate Software\Viewers\ActiveXViewer\NPssView.dll
O14 - IERESET.INF: START_PAGE_URL=http://epinside/inside
O15 - Trusted Zone: *.mjharden.com
O15 - Trusted Zone: *.mjharden.net
O15 - Trusted Zone: *.mjharden.com (HKLM)
O15 - Trusted Zone: *.mjharden.net (HKLM)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = TCPL.US
O17 - HKLM\Software\..\Telephony: DomainName = TCPL.US
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = TCPL.US
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = tcpl.us,inet.tcpl.us
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = tcpl.us,inet.tcpl.us
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: DAinit.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: CyberGatekeeper Agent (CGAgent) - Unknown owner - C:\PROGRA~1\CYBERG~1\cgasvc.exe (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DA Remote Management Maintenance Service (DAMaint) - ScriptLogic Corporation - C:\Program Files\DesktopAuthority\DaMaint.exe
O23 - Service: DA Remote Management Service (DesktopAuthority) - ScriptLogic Corporation - C:\Program Files\DesktopAuthority\DesktopAuthority.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - Unknown owner - C:\WINDOWS\system32\DWRCS.EXE (file missing)
O23 - Service: McAfee Host Intrusion Prevention Service (enterceptAgent) - McAfee, Inc. - C:\Program Files\McAfee\Host Intrusion Prevention\FireSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: iPassConnectEngine - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe
O23 - Service: iPassPeriodicUpdateApp - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.exe
O23 - Service: iPassPeriodicUpdateService - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateService.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner - C:\WINDOWS\LogWatNT.exe
O23 - Service: Castanet Tuner 4.6 (Marimba) - Unknown owner - C:\PROGRA~1\Marimba\CASTAN~1\Tuner.exe (file missing)
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RSA Authentication Agent Offline DomainClient (OASVC_DomainClient) - Unknown owner - C:\Program Files\RSA Security\RSA Sign-On Manager Client\da_svc.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: RSA Authentication Agent Network Authentication Service (sdagentsvc) - Unknown owner - C:\Program Files\RSA Security\RSA Sign-On Manager Client\sdagentsvc.exe (file missing)
O23 - Service: ScriptLogic Service (SLClient) - ScriptLogic Software Corporation - C:\WINDOWS\system32\slClient.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: Quest Resource Updating Agent (Vmover.exe) - Quest Software - C:\WINDOWS\System32\Vmover.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 16044 bytes
Ames2023
Active Member
 
Posts: 2
Joined: July 11th, 2010, 10:44 am
Advertisement
Register to Remove

Re: Email account hacked into

Unread postby Gary R » July 12th, 2010, 7:24 pm

I see you are posting for help for a "Business" computer.

May I draw your attention to THIS topic, which you should have read before posting for help.

The sections ....
.... explain why we do not offer help for such computers.

This topic is now closed
User avatar
Gary R
Administrator
Administrator
 
Posts: 25888
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 286 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware