Possible backdoor NAV trojan?

[NAVboot]

Hello all! I just recently downloaded Norton security suite and have been running into a wall it seems. After some scans and checking up on history logs, I found some odd files that It can't view; when I try to delete the said files I promptly get an access denied error. The two particular files in my windows temp folder that are not scan-able or deletable show up as Perflib_Perfdata_d24 and Perflib_Perfdata_2e8. I thought I would post up here before resetting the computer and unlocking any unwanted Trojans. I hope this helps.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:06:14 AM, on 6/15/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe
C:\Program Files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/?o=15438&l=dis
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\4.2.0.12\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\4.2.0.12\IPSBHO.DLL
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\4.2.0.12\coIEPlg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Launch LgDeviceAgent] "C:\Program Files\Logitech\GamePanel Software\LgDevAgt.exe"
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe"
O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - S-1-5-18 Startup: Product Registration.lnk = C:\Program Files\Common Files\LogiShared\eReg\SetPoint\eReg.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Product Registration.lnk = C:\Program Files\Common Files\LogiShared\eReg\SetPoint\eReg.exe (User 'Default user')
O4 - Startup: Product Registration.lnk = C:\Program Files\Common Files\LogiShared\eReg\SetPoint\eReg.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0067DBFC-A752-458C-AE6E-B9C7E63D4824} (Device Detection) - http://www.logitech.com/devicedetector/ ... tion32.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: BarQuery Service - Unknown owner - C:\Documents and Settings\All Users\Application Data\BarQuery\barquery145.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 5663 bytes

Uninstall List


AC3Filter (remove only)
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9
Altitude
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BarQuery 1.0 build 145
Bonjour
Buggy v0.1 Setup
Call of Duty: Modern Warfare 2 - Multiplayer
CDDRV_Installer
Character Builder
Counter-Strike: Source
DivX Codec
DivX Player
DivX Plus Web Player
Fallout 3
Google Earth
Google Update Helper
Half-Life 2: Lost Coast
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
iTunes
KhalInstallWrapper
Last.fm 1.5.4.24567
Left 4 Dead 2
Logitech GamePanel Software 3.03.133
Logitech Registration
Logitech SetPoint
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Extended
Microsoft Games for Windows - LIVE Redistributable
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 Redistributable
Microsoft WSE 3.0 Runtime
Mozilla Firefox (3.6.3)
Norton Security Suite
NVIDIA Drivers
NVIDIA ForceWare Network Access Manager
NVIDIA ForceWare Network Access Manager
Portal
QuickTime
Realtek High Definition Audio Driver
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB982381)
Steam
The KMPlayer (remove only)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update for Windows XP (KB978207)
Update for Windows XP (KB980182)
VC80CRTRedist - 8.0.50727.4053
Ventrilo Client
Warcraft III
Winamp
Windows Media Format Runtime
Windows XP Service Pack 3
WinRAR archiver
World of Warcraft





Thanks for the time, help and toleration for newbs.
NAVboot

[MWR 3 day Mod]

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.

[Wingman]

Hello... Welcome to the forum.
Sorry for the delay getting to your log, the forum has been pretty busy.

My name is Wingman, and I'll be helping you with any malware problems.
The logs I request can take a while to research, so please be patient.

Before we begin...please read and follow these important guidelines, so things will proceed smoothly.

1. The instructions being given are for YOUR computer and system only!
   Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
2. DO NOT run any other fix or removal tools unless instructed to do so!
3. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
4. Only- post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
5. Print each set of instructions...if possible...your Internet connection will not be available during some fix processes.
6. Only- reply to this thread, do not start another ... Please, continue responding, until I give you the "All Clean"

The files: Perflib_Perfdata_d24 and Perflib_Perfdata_2e8. are normal files found on Windows computers. These are Performance logs/data files that normally get deleted when you shut down normally. Thse file are recreated when Windows starts again... so it appears they are always there. You can stop the creation of these files by turning off the Performance Logs and Alerts service.
If you want to do this I can provide instructions... but there is nothing wrong with having these files on your computer. In the meantime...

Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf, you have any questions or problems, executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Step 1.
ERUNT - Emergency Recovery Utility NT
If you already have this program installed, please proceed to the Run: portion of these instructions.
Modifying the Registry can create unforeseen problems, so it's always wise to create a backup before doing so.
This is a free program that allows you to keep a complete backup of your registry and restore it when needed.
ERUNT utility program
Download:

1. Please download ERUNT...by Lars Hederer. Save it to your desktop.
2. Double-click erunt-setup-exe to run the install process. Install ERUNT by following the prompts.
3. Use the default install settings...
4. Make sure the first two check boxes -> (Create ERUNT and NTREGOPT desktop icons) are checked.
   Say "NO" if prompted or asked if you want to add ERUNT to the Start-Up folder. You can enable this later.
5. Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
6. Choose a location for the backup. Note: the default location is C:\WINDOWS\ERDNT which is fine.
7. Click on OK ... then click on "YES" to create the folder.

Run:
This will create a full backup of your registry... ERUNT can be used to restore the registry from this backup, if needed.

1. Please navigate to Start >> All Programs >> ERUNT, then double-click ERUNT from the menu.
2. Click on OK within the pop-up menu.
3. In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
   
   • System registry.
   • Current user registry.
4. Next click on "OK"... at the prompt... reply "Yes".
   After a short duration the Registry backup is complete! pop-up message will appear.
5. Now click on "OK". A registry backup has now been created.

< STOP > If you did not successfully complete this step. < STOP > Do not continue with any other steps, post back and let me know!

Step 2.
GMER
The downloaded file will have a random name... this prevents malware from detecting and blocking it.
Please download GMER... random file name.exe by GMER. An alternate (zip file) download site.
Note: Do not run any programs while Gmer is running.
**Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

1. Double click on the random named.exe to execute. If asked, allow the gmer.sys driver load.
2. If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO <--- Important!
3. On the right side panel, several boxes have been checked. Please UNCHECK the following: (see image below)
   
   • IAT/EAT
   • Drives/Partition other than Systemdrive (typically C:\)
   • Show All <-- don't miss this one
   
   
   Click on image to enlarge
   
   
4. If you don't get a warning then... Click the Rootkit/Malware tab at the top of the GMER window.
5. Click the Scan button.
6. Once the scan has finished... click Save. The Save... window will open.
7. Save the scan results as gmerroot.log, save it to your Desktop.
8. Double click on the desktop "gmerroot.log" file, to open in Notepad.
9. Copy and paste the contents of the file gmerroot.log in your next reply.
   Note: If GMER hangs or crashes your computer, Re-run it and UNCHECK "Devices" along with the other items mentioned.

Step 3.
RSIT (Random's System Information Tool)
Please download RSIT by random/random... save it to your desktop.

1. Double click on RSIT.exe to run it... read the disclaimer... click on Continue.
2. RSIT will start running. When done... 2 logs files...will be produced.
   The first one, "log.txt", <<will be maximized... the second one, "info.txt", <<will be minimized.
   These log files can be found in the C:\RSIT folder
3. Please post both... "log.txt" and "info.txt", file contents in your next reply.

Step 4.
Please include in your next reply:

1. Any problem executing the instructions?
2. GMER gmerroot.log file contents.
3. RSIT log.txt and info.txt file contents.
4. How is the computer behaving?

Thanks,
Wingman

[NonSuch]

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.