virus found, please help.

[crispy]

Dear forum,
F-prot anti-virus has found the following two viruses on my machine:
W32/Worm.BLCC
W32/AgentX.ST

My hijackthis log is as follows:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:22:35, on 01/06/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\ESRI\License\arcgis9x\lmgrd.exe
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
C:\PROGRA~1\ESRI\License\arcgis9x\ARCGIS.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\ArcGIS\Bin\ArcMap.exe
C:\Program Files\ArcGIS\Bin\AppROT.exe
C:\Program Files\ArcGIS\bin\AppLockMgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPWin.exe
C:\WINDOWS\system32\rundll32.exe
C:\HJT\HijackThis.exe

O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: Foxit Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe 1
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [F-PROT Antivirus Tray application] C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ArcGIS License Manager - Unknown owner - C:\PROGRA~1\ESRI\License\arcgis9x\lmgrd.exe
O23 - Service: F-PROT Antivirus for Windows system (FPAVServer) - FRISK Software International - C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

My Uninstall list is as follows:
Adobe Flash Player 10 Plugin
ArcGIS Desktop
ArcGIS License Manager
ArcGIS Tutorial Data
Atheros Communications Inc.(R) AR8121/AR8113/AR8114 Gigabit/Fast Ethernet Driver
FileZilla Client 3.3.2.1
Foxit Reader
Foxit Toolbar
F-PROT Antivirus for Windows
Global Mapper 10
High Definition Audio Driver Package - KB888111
Intel(R) Graphics Media Accelerator Driver
Macromedia Fireworks 8
Manifold System 7x
McAfee Security Scan Plus
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft Office Professional Edition 2003
Mozilla Firefox (3.6.3)
Mozilla Thunderbird (2.0.0.21)
NVIDIA Drivers
PSPad editor
Python 2.1
Python 2.1 combined Win32 extensions
Sentinel System Driver 5.42.1 (32-bit)
TextPad 4.7
VIA Platform Device Manager
Windows Installer 3.1 (KB893803)
WinRAR archiver


What should I do to remove these?

[Wingman]

Hello crispy ... Welcome to the forum.

My name is Wingman, and I'll be helping you with any malware problems.
The logs I request can take a while to research, so please be patient.

Before we begin...please read and follow these important guidelines, so things will proceed smoothly.

1. The instructions being given are for YOUR computer and system only!
   Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
2. DO NOT run any other fix or removal tools unless instructed to do so!
3. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
4. Only- post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
5. Print each set of instructions...if possible...your Internet connection will not be available during some fix processes.
6. Only- reply to this thread, do not start another ... Please, continue responding, until I give you the "All Clean"

Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf, you have any questions or problems, executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Step 1.
ERUNT - Emergency Recovery Utility NT
If you already have this program installed, please proceed to the Run: portion of these instructions.
Modifying the Registry can create unforeseen problems, so it's always wise to create a backup before doing so.
This is a free program that allows you to keep a complete backup of your registry and restore it when needed.
ERUNT utility program
Download:

1. Please download ERUNT...by Lars Hederer. Save it to your desktop.
2. Double-click erunt-setup-exe to run the install process. Install ERUNT by following the prompts.
3. Use the default install settings...
4. Make sure the first two check boxes -> (Create ERUNT and NTREGOPT desktop icons) are checked.
   Say "NO" if prompted or asked if you want to add ERUNT to the Start-Up folder. You can enable this later.
5. Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
6. Choose a location for the backup. Note: the default location is C:\WINDOWS\ERDNT which is fine.
7. Click on OK ... then click on "YES" to create the folder.

Run:
This will create a full backup of your registry... ERUNT can be used to restore the registry from this backup, if needed.

1. Please navigate to Start >> All Programs >> ERUNT, then double-click ERUNT from the menu.
2. Click on OK within the pop-up menu.
3. In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
   
   • System registry.
   • Current user registry.
4. Next click on "OK"... at the prompt... reply "Yes".
   After a short duration the Registry backup is complete! pop-up message will appear.
5. Now click on "OK". A registry backup has now been created.

< STOP > If you did not successfully complete this step. < STOP > Do not continue with any other steps, post back and let me know!

Step 2.
GMER
The downloaded file will have a random name... this prevents malware from detecting and blocking it.
Please download GMER... random file name.exe by GMER. An alternate (zip file) download site.
Note: Do not run any programs while Gmer is running.
**Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

1. Double click on the random named.exe to execute. If asked, allow the gmer.sys driver load.
2. If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO <--- Important!
3. On the right side panel, several boxes have been checked. Please UNCHECK the following: (see image below)
   
   • IAT/EAT
   • Drives/Partition other than Systemdrive (typically C:\)
   • Show All <-- don't miss this one
   
   
   Click on image to enlarge
   
   
4. If you don't get a warning then... Click the Rootkit/Malware tab at the top of the GMER window.
5. Click the Scan button.
6. Once the scan has finished... click Save. The Save... window will open.
7. Save the scan results as gmerroot.log, save it to your Desktop.
8. Double click on the desktop "gmerroot.log" file, to open in Notepad.
9. Copy and paste the contents of the file gmerroot.log in your next reply.
   Note: If GMER hangs or crashes your computer, Re-run it and UNCHECK "Devices" along with the other items mentioned.

Step 3.
RSIT (Random's System Information Tool)
Please download RSIT by random/random... save it to your desktop.

1. Double click on RSIT.exe to run it... read the disclaimer... click on Continue.
2. RSIT will start running. When done... 2 logs files...will be produced.
   The first one, "log.txt", <<will be maximized... the second one, "info.txt", <<will be minimized.
   These log files can be found in the C:\RSIT folder
3. Please post both... "log.txt" and "info.txt", file contents in your next reply.

Step 4.
Please include in your next reply:

1. Any problem executing the instructions?
2. GMER - gmerroot.log file contents.
3. RSIT log.txt and info.txt file contents.
4. How is the computer behaving?

Thanks,
Wingman

[crispy]

Thanks for your reply. I cannot take this further at present due to work commitments.
Please close the topic for now.

Apologies for the inconvenience

[Wingman]

No problem. Thanks for letting us know.

[Dakeyras]

Per crispy's request, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

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