You have both Symantec (Norton) and Microsoft Security Essentials running at the same time.
Choose one only and uninstall the other. Two antivirus apps running at the same time will actually reduce protection and may cause system instabilities.
IF you choose to Uninstall Norton, you may need to run this next instruction to get rid of leftovers:
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Symantec did not remove everything as it should. This is a common problem.
To completely remove Norton Antivirus, Download and Run the Norton Removal Tool for your version of Windows.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
Perform the DownLoad for your version of Windows (download to your desktop as it says).
On your desktop, click on Norton Removal Tool and follow the instructions.
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No matter which one you chose to remove, REBOOT(RESTART) Your Machine
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Replace the Current HOSTS File with MVPs
Download HostsXpert and unzip (extract) it to your computer, somewhere where you can find it.
- Double click on HostsXpert.exe to launch the program. Give whatever Permissions are required.
- In the bottom half of the left pane, click on File Handling
- If the first button at the top is labeled Make Writeable?, click on it so the label changes to Make Read Only
- Click third button from the bottom, labeled Download. A couple new buttons will appear at the top.
- Click on the top button labeled MVPs Hosts and choose Replace
- When asked to verify if you want to Replace present Hosts file, click OK.
- When it finishes , click on File Handling again.
- Click the button at the top labeled Make Read Only, so the label changes to Make Writeable?
- Hit the X in the upper right corner to exit HostsXpert
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Install WinPatrol - Download and Install the Free WinPatrol, and view Instructions here: http://www.winpatrol.com/winpatrol.html
- WinPatrol is an active program that drops a "Scotty Dog" icon into the system tray (right click to check/change status), allows you to monitor/edit startups, services, Browser helpers, and prompts for permission if any program tries to change your system.
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Check Security Center
Got to Start, Run.
Type wscui.cpl into the box and hit <Enter>
It should report Firewall ON, Automatic Updates ON, Virus Protection ON.
If any are OFF, choose Manage Security Settings for the item and correct it.
Check to be sure everything is running normally. If not let me know.
If everything looks good, you can delete OTM from your desktop.
You also can uninstall SuperAntiSpyware and PC-Doctor 5 for Windows. You only need one good anti-spyware app.
I would keep Malwarebytes Anti-Malware and update/scan with it every week.
askey127