packed.revolt

[olinda]

hi again and thanks in advance for your help. While scanning my computer with AVG Anti-Virus Free I get this report :
C:\Users\cocca\AppData\Roaming\Thunderbird\Profiles\gi13bbjr.default\Mail\Local Folders\Inbox:\Facebook_Password_8a200.zip:\Facebook_Password_8a200.exe;"Identified Virus Packed.Revolt";"Infected".
The application cannot quarantine and/or repair it because the Inbox folder is too big.
I tried to see what's inside this folder (both from windows 7 and by using the cmd command) but Inbox does not seem to be a contain the "Facebook_Password_8a220.zip" and the executable file

Francesca (I hope this time I did everything right!)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19.25.24, on 28/02/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe
C:\Program Files\Lexmark 3600-4600 Series\ezprint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Option\GlobeTrotter Connect\GlobeTrotter Connect.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\AVG\AVG9\avgui.exe
C:\Users\cocca\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "C:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [DVDAgent] "C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [TSMAgent] "C:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
O4 - HKLM\..\Run: [TVAgent] "C:\Program Files\Hewlett-Packard\Media\TV\TVAgent.exe"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"

7-Zip 4.65
ABBYY FineReader 6.0 Sprint
ActiveCheck component for HP Active Support Library
Ad-Aware
Ad-Aware
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.1 - Italiano
Adobe Shockwave Player
Amazon Kindle For PC v1.0
AVG Free 9.0
calibre
CyberLink DVD Suite
CyberLink DVD Suite
ESU for Microsoft Vista
GlobeTrotter Connect
GlobeTrotter Connect
Google Desktop
HijackThis 2.0.2
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP Help and Support
HP Integrated Module with Bluetooth wireless technology 6.0.1.6204
HP MediaSmart DVD
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP MediaSmart Music/Photo/Video
HP MediaSmart SmartMenu
HP MediaSmart TV
HP MediaSmart TV
HP MediaSmart Webcam
HP MediaSmart Webcam
HP Quick Launch Buttons
HP Total Care Advisor
HP Total Care Setup
HP Update
HP User Guides 0126
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
IDT Audio
Java(TM) 6 Update 18
Java(TM) 6 Update 7
JMicron JMB38X Flash Media Controller
LabelPrint
LabelPrint
Lexmark 3600-4600 Series
LightScribe System Software 1.14.17.1
Microsoft Office PowerPoint Viewer 2007 (Italian)
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Works
MozBackup 1.4.9
Mozilla Firefox (3.5.
Mozilla Thunderbird (3.0.1)
MSVC80_x86
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
My HP Games
Nokia Connectivity Cable Driver
Nokia PC Suite
Nokia PC Suite
Norton Internet Security
NVIDIA Drivers
OpenOffice.org 3.1
OpenVPN 2.1_rc19
Pacchetto di compatibilità per Office System 2007
Pacchetto driver Windows - ENE (enecir) HIDClass (09/04/2008 2.6.0.0)
Pacchetto driver Windows - Nokia pccsmcfd (08/22/2008 7.0.0.0)
Packard Bell Software Suite
PC Connectivity Solution
Power2Go
Power2Go
PowerDirector
PowerDirector
PrimoPDF -- by Nitro PDF Software
ProtectSmart Hard Drive Protection
PVSonyDll
QLBCASL
RealPlayer
Realtek 8169 8168 8101E 8102E Ethernet Driver
Skype web features
Skype™ 4.1
SPORE Creature Creator Trial Edition
Synaptics Pointing Device Driver
VNC Enterprise Edition E4.2.6
Windows Live Messenger

[MWR 3 day Mod]

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.

[deltalima]

Hi olinda,

Welcome to the forum.

My nickname is deltalima and I will be helping you with your computer problems.

The logs can take some time to research, so please be patient with me.

Please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.

Please let me know if the computer is for business or for personal use.

[olinda]

Hi deltalima and thanks for your help. The computer is for personal use and I'll be patient, don't worry. The computer seems to be working fine, it's just that AVG log that puzzles me and makes me wonder if everything is fine ... Ciao

olinda

[deltalima]

Hi olinda,

The file named Facebook_Password_8a200.zip is an attachment to an email in your Thunderbird Inbox. This file will not be visible to Windows Explorer or from the command prompt.

Please confirm that you have examined all the emails in your Thunderbird Inbox to attempt to locate an email with an attachment named Facebook_Password_8a200.zip .

The HijackThis log that you pasted is incomplete, please run a new scan and include the log in your next reply.

[olinda]

hi again, I seached thunderbird and there are no .zip files. I doublechecked on the Gmail server. Nothing there too. Here is the brand new log. Thanks again.
olinda

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20.43.17, on 08/03/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe
C:\Program Files\Lexmark 3600-4600 Series\ezprint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Option\GlobeTrotter Connect\GlobeTrotter Connect.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\trend micro\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "C:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [DVDAgent] "C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [TSMAgent] "C:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
O4 - HKLM\..\Run: [TVAgent] "C:\Program Files\Hewlett-Packard\Media\TV\TVAgent.exe"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [lxdxmon.exe] "C:\Program Files\Lexmark 3600-4600 Series\lxdxmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 3600-4600 Series\ezprint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIZIO DI RETE')
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Invia immagine alla periferica &Bluetooth... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Invia pagina alla periferica &Bluetooth... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\GOOGLE\GOOGLE~1\GO36F4~1.DLL
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_62dfbbc3466d0409\aestsrv.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Hewlett-Packard Corporation - C:\Windows\system32\Hpservice.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxdxCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxdxserv.exe
O23 - Service: lxdx_device - - C:\Windows\system32\lxdxcoms.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: OpenVPN Service (OpenVPNService) - Unknown owner - C:\Program Files\OpenVPN\bin\openvpnserv.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Packard Bell Software Suite Service 1 (Service1) - Packard Bell Services - C:\Program Files\Packard Bell\Packard Bell Software Suite\PowerSave\HDPBSSS.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_62dfbbc3466d0409\STacSV.exe
O23 - Service: TV Background Capture Service (TVBCS) (TVCapSvc) - Unknown owner - C:\Program Files\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
O23 - Service: TV Task Scheduler (TVTS) (TVSched) - Unknown owner - C:\Program Files\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe

--
End of file - 11266 bytes

[deltalima]

Hi olinda,

I seached thunderbird and there are no .zip files

Do you have more than one profile created within Thunderbird? If so it would be worth checking the other profiles.

I have done some research and the infected email may have the title Facebook Password Reset Confirmation. Help Centre. and the sender "Facebook Privacy Policy" security@facebook.com.

The infected email is in the Inbox folder of Thunderbird. One method to identify it would be to create another email folder within Thunderbird and move all your email from known trusted sources into that folder and then run another AVG scan and see if the infected email is still in the Inbox or in the new folder. It may be a long process but by elimination the infected email could be identified and then deleted.

Please re-open HijackThis and select Scan. Check the boxes next to all the entries listed below (if present):

O2 - BHO: (no name) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)


Now close all other open windows and then click on Fix Checked. Close HijackThis.

VNC Warning

I notice that you have VNC running as a service on this computer. This is a remote access tool that allows a remote user to take control of your computer. If you are aware of this then there is no problem but if it has been installed without your knowledge we need to investigate further. Please let me know.

[olinda]

Ciao deltalima, as far as I know I only have 1 profile on thunderbird with several accounts.
I saw on the net some other people emails with the zip file attached (http://www.ci.corvallis.or.us/council/m ... 30736.html) and I sort of remember having received something similar a couple of months ago. But I clean my spam folder and trash basket every evening ... so I'pretty confidenta I did not keep a similar message. I will try your "email" suggestion tomorrow.

Right now I only asked Hijackthis to fix those two entries. Should I run Hijackthis again?

Last but not least I have VNC to connect to my office computer when I'm not there. Thanks again

olinda

[deltalima]

Hi olinda,

I sort of remember having received something similar a couple of months ago. But I clean my spam folder and trash basket every evening

I have done some further research and it appears that Thunderbird does not completely remove deleted items, it makes the space available for future use and so AVG may be detecting the virus in a deleted email

When you delete messages in an email program ("email client") or move them to another folder in the program, they are not yet physically removed - even emptying the Trash does not remove them. Instead, Thunderbird and other email programs simply hide the "deleted" messages and mark them as ready for physical removal

See http://kb.mozillazine.org/Compacting_folders


To compact all folders in an account manually, click the account on the left, and then click "File -> Compact Folders". Compacting an account may take from a few seconds to 10 minutes or more, depending on how much mail you have and how recently you last compacted the folders.

Please follow the above instructions to compact the mail folders and then run a fresh AVG scan to check if the infection has gone.

Right now I only asked Hijackthis to fix those two entries. Should I run Hijackthis again?

Not necessary at this stage, we will do a final scan later to ensure everything is clean.

Please let me know the results of the AVG scan after compacting the Thunderbird mail folders.

[olinda]

hi deltalima, the compacting did the job! Now, at least according to AVG, the computer is clean.

There was no need to move "known" emails to new folders etc. I compacted every folder I have (even drafts, outgoing mail and folders that looked empty). Then I updated AVG definitions and run a complete AVG scan. 1 hour and something later the result is that packed.revolt and the password.zip file are not there any longer. Great! And many, many thanks.

From now on I will compact my folders weekly, just in case.

Is there anything else you suggest or I can hope my computer is safe?

olinda

[deltalima]

Hi olinda,

the compacting did the job! Now, at least according to AVG, the computer is clean.

Great news !

Is there anything else you suggest or I can hope my computer is safe?

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Click Start, point to Settings, and then click Control Panel.
• In Control Panel, double-click Add or Remove Programs.
• In Add or Remove Programs,
  highlight Java(TM) 6 Update 7
  click Remove
• Close the Add or Remove Programs and the Control Panel windows.

Create a new, clean System Restore point which you can use in case of future system problems:

• Press Start >> All Programs >> Accessories >>System Tools >> System Restore
• Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
• Now remove old, infected System Restore points:
• Next click Start >> Run and type cleanmgr in the box and press OK
• Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
• Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
• Press OK and Yes to confirm

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.

Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

Malwarebytes' Anti-Malware Setup Guide

Malwarebytes' Anti-Malware Scanning Guide


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.[/list]Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

[olinda]

hi deltalima and thanks again. Before installing that extra software you suggest I have one last question for you: as you probably know I already have AVG and AdAware installed on my machine. Should I keep those two AND those you mention or can i disinstall mines and be happy with yours? I understand and I completely agree that security software must be run regularly and kept updated, but it would be silly to update two softwares that do the same things ...
Grazie e ciao

olinda

[deltalima]

Hi olinda,

I already have AVG and AdAware installed on my machine. Should I keep those two AND those you mention or can i disinstall mines and be happy with yours?

The most important point is to have just one antivirus installed so keep AVG.

The programs I recommended will not interfere with what you already have and will provide an extra level of protection.

[Gary R]

As your problems appear to have been resolved, this topic is now closed.

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