Hi ROSEM,
There is no need to panic. The infection is not that bad, it is just deep-rooted. It is what is causing your browser to load the bad web pages. There is a small chance that removing it could have unintended consequences. The tool we use is pretty mature and very unlikely to cause problems but the small chance is there nonetheless, hence the suggestion to back up important data.
What methods do you possess to transfer data from the computer (i.e. cd/dvd burner, thumb drive, external hard drive, etc.)?
Once you decide on a place to put the data, you must decide on what you want to backup. At a minimum, back up documents that cannot be replaced. Programs can be replaced and Windows can be replaced. Things like pictures and documents and other files that you do not have copies of elsewhere are what you are looking for. Also, export bookmarks from Internet Explorer to a file that can be transferred to the backup media.
To Export favorites to a file for backing up do the below.
- Start Internet Explorer
- Click File, then click Import and Export....
- In the wizard that opens, click Next
- Click (highlight) Export Favorites and click Next.
- Click Next again
- Select (tick) Export to a File or Address and click Browse...
- In the new window click Desktop on the left.
- Click Save
You should now have a file
bookmark.htm on your desktop that can be transferred to your backup.
Let me know what options you have for backing up data and ask any questions that you have about that.