Welcome Gary040,
I'm not a qualified helper on this forum, just another "case" good people here are trying to help. But what I've observed so far is that to receive help on this forum you will need to follow the instructions outlined in
viewtopic.php?f=11&t=47959 . This will, most likely, take some time. I wouldn't count on a quick fix. But if you are patient and stick with it you will get a
really clean PC and really good set of rules to follow in the future to avoid having to come back
BTW, the topic you quoted seems to have been closed without resolution due to lack of response from the Original Poster.
All the best in your fight.