Crashing and error messages

[Perkypen]

Can you please look at this log and see if there are any problems.
My computer seems to be having some problems and I am not sure what it is. I also have problems downloading it seems to get stuck.

Thank,
Penny

Logfile of HijackThis v1.99.1
Scan saved at 9:42:33 AM, on 1/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\2Wire HomePortal Monitor\2portalmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: PeoplePC FixedBandBHO - {3DE88907-3E38-11D4-BEB2-CBE76C0598DD} - C:\Program Files\ISP50\bin\BandObject.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire HomePortal Monitor\2portalmon.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?7fd39408bdc4451694b0f71737da3cc
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?7fd39408bdc4451694b0f71737da3cc
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.c ... pi_416.dll
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe

[Linkmaster]

Hi Perkypen, Welcome to MalWare Removal !!

I don't see any problem with this log !!

We can run a couple of things to see if anything is hiding !!

You may wish to print out a copy of these instructions to follow while you complete this procedure

Please disable SpySweeper, as it may hinder the removal of some entries. You can re-enable it after you're clean.

To disable SpySweeper:
Open it
Click Options over to the left
Click Program Options,
Uncheck "load at windows startup"
Click Shields on the left.
Click Internet Explorer and uncheck all items.
Click Windows System and uncheck all items.
Click Startup Programs and uncheck all items
Uncheck Home Page Shield
Uncheck automatically restore default without notification"
Exit Spysweeper

Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.
Open Spybot Search & Destroy
In the Mode menu click "Advanced mode" if not already selected.
Choose "Yes" at the Warning prompt.
Expand the "Tools" menu.
Click "Resident".
Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
In the File menu click "Exit" to exit Spybot Search & Destroy

Show Hidden Files :
Click Start
Open My Computer
Select the Tools menu and click Folder Options
Select the View Tab
Under the Hidden files and folders heading select Show hidden files and folders
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK

I need you to download some programs :Do Not Run Them Yet
( you my already have some of these, just check the settings)

Download ATF (Atribune Temp File) Cleaner© by Atribune

Download and Install Ad-aware SE© by Lavasoft
NOTE: If you have a previous version of Ad-Aware installed, during the installation of the new version (1.06) you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
Close ALL windows except Ad-Aware SE.

Click on the world icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
Close Adaware SE

Download and Install Ewido Anti-Malware© by Ewido Networks
When installing, under "Additional Options" uncheck :

"Install background guard"
"Install scan via menu"

Launch Ewido, there should be an icon on your desktop double-click it.
The program will now go to the main screen
You will need to update Ewido to the latest definition files.
On the left hand side of the main screen click Update
Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update ewido.
Ewido Manual Updates
Close Ewido when updates finish

Reboot to Safe mode
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear.
Select the Safe Mode option and press Enter

Run ATF Cleaner
Double-click ATF Cleaner.exe
Under Main choose: Select All
Click the Empty Selected button.

Firefox :
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Opera :
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu

Run Ad-AwareSE
Click on the Gear icon (second from the left at the top of the window) to access the preferences/settings window:

General Button :
Safety & Settings: Check (Green) all three.

Tweak Button :
Cleaning Engine : UNcheck "Always try to unload modules before deletion"

Click Proceed

Click "Scan Now" at left

Deselect : "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat.

Select "Search for low-risk threats"

Select "Perform full system scan"

Click Next

If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window

Click on Next and check all the boxes in the window

Click Next and OK to remove

Close AdawareSE

Run Ewido Anti-Malware
Click on scanner
Click on Complete System Scan and the scan will begin.
When it finds the first infected item put a check next to "Perform action on all infections", then choose [ b]"remove"[/b]
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report.txt file to your desktop.

Close Ewido Anti-Malware

Reboot to Normal Mode

Please run ONE of these Online Virus Scans :

Run TrendMicro Housecall
Note: you must use Internet Explorer, other browsers will not work.
Under "Scan your PC", please click Scan now. It's free!
Select your location and click the Go button.
Click the red magnifying glass button.
Select Complete Scan.
Please be patient while Housecall downloads.
Please allow the ActiveX Control and when prompted click install
Put a check next to My Computer
Leave the following checked:

Scan for Spyware
Check security vulnerabilities

Click the Next button.
It will download the latest scan engine and pattern files.
When the definitions have been downloaded, the scan will start.
After it's done scanning it will take you to the summary page.
Click the Next button.
Click the drop-down to choose delete or remove on each bad guy found, if you receive a prompt click OK
Click the Next button to move onto the recovery (final) portion of the scan.
After everything has been removed, please click the Show button on everything.
Highlight all the of text and press CTRL + C to copy the text.
Open Notepad, hit Ctrl + V to Paste
Save it to the desktop

OR

Kaspersky WebScanner
Click on Kaspersky Online Scanner
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)

Scan Options:
Scan Archives
Scan Mail Bases
Click OK

Now under select a target to scan:
Select My Computer

Then the program will start and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
Save the file to your desktop.

Reboot, run HijackThis and post a fresh HijackThis Log, the Ewido Log, and the Virus Scan Log here

Thank You !!

[Perkypen]

Here is a new log and the scan report. I ran Housecalls and it found three items to remove but I did not see how to access it once they were removed--sorry.

Let me know if you see anything.

Thanks,
Penny

Logfile of HijackThis v1.99.1
Scan saved at 8:44:01 PM, on 1/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\2Wire HomePortal Monitor\2portalmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\System32\wbem\wmiapsrv.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire HomePortal Monitor\2portalmon.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?7fd39408bdc4451694b0f71737da3cc
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?7fd39408bdc4451694b0f71737da3cc
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.c ... pi_416.dll
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe



---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 7:42:33 PM, 1/28/2006
+ Report-Checksum: 277D1B8F

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{3DE88907-3E38-11D4-BEB2-CBE76C0598DD} -> Spyware.BandObjects : Cleaned with backup
HKLM\SOFTWARE\ISPInstaller\RegistryBackup\HKCR\CLSID\{3DE88907-3E38-11D4-BEB2-CBE76C0598DD} -> Spyware.BandObjects : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3DE88907-3E38-11D4-BEB2-CBE76C0598DD} -> Spyware.BandObjects : Cleaned with backup
HKU\S-1-5-21-47965618-3655917853-1180181621-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3DE88907-3E38-11D4-BEB2-CBE76C0598DD} -> Spyware.BandObjects : Cleaned with backup
:mozilla.10:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\74woe4gg.default\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.11:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\74woe4gg.default\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\74woe4gg.default\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.13:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\74woe4gg.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.14:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\74woe4gg.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.19:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\74woe4gg.default\cookies.txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
:mozilla.21:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\74woe4gg.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.23:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\74woe4gg.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.26:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\74woe4gg.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.27:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\74woe4gg.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.28:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\74woe4gg.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.11:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\woh7k16v.slt\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\woh7k16v.slt\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.13:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\woh7k16v.slt\cookies.txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
:mozilla.17:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\woh7k16v.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.18:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\woh7k16v.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.19:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\woh7k16v.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.20:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\woh7k16v.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.25:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\woh7k16v.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.26:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\woh7k16v.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.27:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\woh7k16v.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.28:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\woh7k16v.slt\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.29:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\woh7k16v.slt\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.30:C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\woh7k16v.slt\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.10:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.13:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.14:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.15:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.16:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.17:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.18:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.19:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.20:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.21:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.28:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Com : Cleaned with backup
:mozilla.29:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Com : Cleaned with backup
:mozilla.36:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.37:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
:mozilla.43:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Addynamix : Cleaned with backup
:mozilla.45:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
:mozilla.46:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Webtrendslive : Cleaned with backup
:mozilla.56:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Spylog : Cleaned with backup
:mozilla.67:C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\y36mkxwr.slt\cookies.txt -> Spyware.Cookie.Hotlog : Cleaned with backup
:mozilla.112:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.113:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.114:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.115:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.116:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.117:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.119:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.120:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.121:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.122:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.123:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.124:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.125:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.126:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
:mozilla.146:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.147:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.148:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.149:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.150:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.151:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.152:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.156:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.202:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Ivwbox : Cleaned with backup
:mozilla.216:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Hypertracker : Cleaned with backup
:mozilla.218:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Statcounter : Cleaned with backup
:mozilla.219:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Statcounter : Cleaned with backup
:mozilla.220:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Statcounter : Cleaned with backup
:mozilla.221:C:\Documents and Settings\Owner\My Documents\Rick\losulw3o.slt\cookies.txt -> Spyware.Cookie.Statcounter : Cleaned with backup


::Report End

[Linkmaster]

Please create a folder on your C:\ and give it a name (example:HJT), move HijackThis.exe to that folder. Run the program from that directory from now on. HijackThis creates backups, these are needed in case of any recovery issues.

Housecall :
After everything has been removed, please click the Show button on everything.
Highlight all the of text and press CTRL + C to copy the text.
Open Notepad, hit Ctrl + V to Paste
Save it to the desktop

I still don.t see anything in your log !!

If you can get me the contents of theHousecall that would help

Do you use Netscape or Internet Explorer as your browser ??

Can you tell me what exactly or close is happening when you ty to download ??

[Perkypen]

Okay, I put the HJT in the programs file because when I tried to just put it in the C: it kept telling me it was running from a temp location, which it was not.

I ran Housecalls again and it gave me a message that there where some errors, but when I clicked okay to show them it showed nothing.

It seems to be running a little better now and faster. I use Netscape generally I only us IE when I have to.

We can see how it runs or I can try a different scan on it. Let me know.

Thanks,
Penny

[Linkmaster]

Your log is CLEAN !!

When you ran Housecall were you using IE ??
You must use IE or it wont work !!

Are you able to download now ??

Here are a few tools that I recommend for protecting your system and keeping your system clean !!

Real Time Prevention
SpywareBlaster© by Javacool Software

Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page
IESpyad© by EHowes : This will add several hundred Restricted Sites to the Restricted Site Zone in IE.

File Cleaners (temp, prefetch, cookie, etc)
2000/XP Only
ATF (Atribune Temp File) Cleaner© by Atribune
All Windows
CCleaner© by CCleaner.com

Spyware Scanners:
Ad-aware SE© by Lavasoft Scans your system for spyware and other threats
a² Scanner© by Emsi Software : Scans for Malware and Trojans on your system.

Good Free Antivirus Programs:
AVG© by Grisoft
Avast© by ALWIL Software
NOTE:Remember always have just [b]1 antivirus program running at a time. Having more than one running causes a conflict between the programs !! You can use one as a backup to run manually[/b]

Windows Update:
It's also very important to keep your system up to date to avoid unnecessary security risks
Windows Update

Firewalls:
If you have an "always on " internet connection, such as DSL or Cable, I recommend a Firewall.
A firewall will make your pc invisible to the outside world and will filter the outgoing and incoming traffic on your pc.
For a good idea of how vulnerable your system(s) are go to GRC
Scroll down to "Shields Up" Click on "Proceed" Then click on "Common Ports"to scan your ports.
Very good Firewalls :
ZoneAlarm Firewall© by Zone Labs
Sunbelt Kerio Personal Firewall© by Sunbelt

These next steps are optional, but will provide the greatest protection
Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness
Alternative Browsers:
[url=http://www.spreadfirefox.com/?q=affiliates&id=16458&t=82[url=http://www.spreadfirefox.com/?q=affiliates&id=16458&t=82]FireFox© by Mozilla[/url]
Opera© by Opera Software ASA

Java Runtime Environment© Sun Microsystems. It's much more secure than Microsoft's Java Virtual Machine .

Always keep your Antivirus & Spyware Removal Tools current with the latest definitions and updates !!

Using these tools and keeping them updated will reduce the risk of future infections!!

Do you have any questions??

[Perkypen]

Thank you for your help. I have downloaded Zone Labs firewall and will start using that.

If I have any further problems I will post a new log.

Thanks again for all your help!!!

Penny

[Linkmaster]

You are very Welcome !!

[Nellie2]

Glad we could be of assistance.

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

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Donations For Malware Removal

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