Im not sure whats happened to my comp!!

[Zaine7673]

Hi, I have just come back from a 2 week holiday to find that my comp is infected with some sort of malware. Other members of the family has used the machine while i was away and it has been difficult for me to find the source of the problem. I have left the details below:

IE windows keep poppin up, Firefox takes you to different links than the ones you click on, overall speed of comp is slower, Antivirus and firewall are prevented from starting up, audio jitters, mouse freezes temporarily, unable to start in safe mode, two new unremoval startup entries (Monopod.exe & Nordbull.exe,) previously unseen background processes such as find.exe, a.exe, jqs.exe ect.

I have tried to follow the forum rules before opening this thread however when i try to use tools such as Gmer.exe, Hijackthis.exe & dds.exe I am warned with the following error message: Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.

I am totally baffled as to what to do at this point so I would appreciate any help at this point. I hope this information is of use. thanks to all you guys in advance.

[MWR 3 day Mod]

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.

[Shaba]

Due to lack of response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.