Download
ATF-Cleaner by Atribune to your desktop.
Start the program and place a check next to the following items:
- Windows Temp
- Current User Temp
- All Users Temp
- Temporary Internet Files
- Java Cache
- Recycle Bin
Now click
Empty Selected and click
OK.
If you use
FireFox, click the
FireFox tab and place a check
Select All. Click
Empty Selected and answer
No at the prompt.
If you use
Opera, click the
Opera tab and place a check
Select All. Click
Empty Selected and answer
No at the prompt.
Submit a file for analysisWe need to have something checked for malware. Please go to
Jotti's.
- Click Browse next to File to upload & scan and copy and paste the first line of the following list into the browse box:
- Code: Select all
C:\Software\Fonts\fontsfree.exe
- Click Submit. The file will now be scanned for malware and the results will be displayed from the screen. Select the part where the virus scan results are shown and copy and paste this to notepad.
- Copy and paste the whole notepad file you just made into your reply.
Update outdated softwareYour version of Adobe Reader is old and may contain security leaks. Please first uninstall the older version, then download and install the newest version from
here.
Your version of Sun Java is outdated and may contain security leaks. First uninstall
all versions of Java you have installed. Then download and install the latest version of Java from
java.com.
Also, do you connect to the internet through a wireless router?