Congratulations, your log is clean.
First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.
- * Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Next, let's clean your restore points and set a new one:
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)
- 1. Turn off System Restore.
- On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.
3. Turn ON System Restore.
- On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
System Restore will now be active again.
To reduce the potential for spyware infection in the future, I strongly recommend installing SpywareBlaster and SpyWareGuard and IE/Spyad.
SpywareBlaster and SpywareGuard are by JavaCool and both are free programs. SpywareBlaster will prevent spyware from being installed and consumes no system resources. SpywareGuard offers realtime protection from spyware installation attempts.
IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It is free.
More info and download is available at link in my signature
Make SURE to read and follow the advise in How Did I Get Infected in the First Place??
Have you had any luck (or tried yet) the support page for Etrust??..Sorry I wasn't able to help anymore with that issue...But I'm sure it's a small matter that they deal with quite frequently......Hopefully they will be able to.
The MAIN thing is your Virus scanner is working, right?? (The main program)
Check these settings is O.E. They have nothing to do with he Etrust issue, but if you keep you O.E set to the following Email scanning is really not needed anyway. While the following link is regarding Norton the concept applies to Most Av programs...
http://service1.symantec.com/SUPPORT/na ... 2921552806
Note specifically from Technical Instructions...
Also, your computer is protected if Auto-Protect is enabled. Auto-Protect scans any incoming files, including email attachments, when the files are saved to your hard drive.
If you also turn off incoming email scanning, Norton AntiVirus will continue to protect your computer as long as Auto-Protect is enabled. Auto-Protect scans any incoming files, including email attachments, when the files are saved to your hard drive
Just make sure of a couple of setting in OE...
1) Under O.E>Tools>Security make sure that OE is running in Restricted Zone
2)Under O.E>Tools>Security> make sure that you have "Do not allow attachment to be saved or opened..(4th box) Checked.
3) OE>Tools>Maintainable>UNcheck "Compact messages in background" (Nothing to do with security..just good OE policy
Learn more about your OE HERE Dr. Cochran is one of the foremost authorities on OE and an MS MVP
Whewwwwwwww.....