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Trojan IRC/Flood.am cannot be deleted... (always comes back)

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Trojan IRC/Flood.am cannot be deleted... (always comes back)

Unread postby dlopez » June 1st, 2009, 4:52 am

Hi, here it is my problem again, as you have recommended me. Thanks.

---------------------------------------------------------------------------------------------
Please some help would be appreciated. I have already tried many anti-spyware software.
When I remove the mIRC program and clean the registry and INI run program (mirc), then the Virus Scan of Mcafee detects again the same trojan (nicks.txt, IRC/Flood.am). Where is it hide?

My hijackthis.log file:

Logfile of HijackThis v1.99.1
Scan saved at 15:59:22, on 28/05/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Intel\Wireless\Bin\EvtEng.exe
C:\Archivos de programa\Intel\Wireless\Bin\S24EvMon.exe
C:\Archivos de programa\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Archivos de programa\Archivos comunes\Acronis\Schedule2\schedul2.exe
C:\Archivos de programa\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\cisvc.exe
C:\Archivos de programa\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Archivos de programa\Lan Core\lanserv.exe
C:\Archivos de programa\Network Associates\Common Framework\FrameworkService.exe
C:\Archivos de programa\Network Associates\VirusScan\Mcshield.exe
c:\ARCHIV~1\LANCOR~1\bootcore.exe
c:\ARCHIV~1\LANCOR~1\bootcore.exe
C:\Archivos de programa\Network Associates\VirusScan\VsTskMgr.exe
C:\Archivos de programa\Intel\Wireless\Bin\RegSrvc.exe
c:\Archivos de programa\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\stacsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\TortoiseSVN\bin\TSVNCache.exe
C:\Archivos de programa\Dell\QuickSet\quickset.exe
C:\Archivos de programa\Intel\Wireless\bin\ZCfgSvc.exe
C:\Archivos de programa\Intel\Wireless\Bin\ifrmewrk.exe
C:\Archivos de programa\Windows Defender\MSASCui.exe
C:\Archivos de programa\Acronis\TrueImage\TrueImageMonitor.exe
C:\Archivos de programa\Network Associates\VirusScan\SHSTAT.EXE
C:\Archivos de programa\Network Associates\Common Framework\UpdaterUI.exe
C:\Archivos de programa\Archivos comunes\Network Associates\TalkBack\TBMon.exe
C:\Archivos de programa\Synaptics\SynTP\SynTPEnh.exe
C:\Archivos de programa\Archivos comunes\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\WIDCOMM\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Archivos de programa\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\Documents and Settings\domingo.VISUAL_TOOLS\Configuración local\Datos de programa\Google\Google Talk Plugin\googletalkplugin.exe
C:\Download\Protección del Sistema\HijackThis.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.es/ig/dell?hl=es&client=dell ... bd=4070522
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.es/hws/sb/dell-row/es ... channel=es
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.es/hws/sb/dell-row/es ... channel=es
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.es/hws/sb/dell-row/es ... channel=es
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.es/ig/dell?hl=es&client=dell ... bd=4070522
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.correos.es:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 10.*;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Archivos de programa\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: CmjBrowserHelperObject Object - {AC41D38F-B56D-40AD-94E0-B493D130C959} - C:\Archivos de programa\Mindjet\MindManager 6\Mm6InternetExplorer.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Archivos de programa\BAE\BAE.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Dell QuickSet] C:\Archivos de programa\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Archivos de programa\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Archivos de programa\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Archivos de programa\Archivos comunes\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Windows Defender] "C:\Archivos de programa\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Archivos de programa\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Archivos de programa\Archivos comunes\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Archivos de programa\Acronis\TrueImage\TrueImageMonitor.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Archivos de programa\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Archivos de programa\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Archivos de programa\Archivos comunes\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Archivos de programa\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [UpdateShield] %windir%\System32\r2c\mIRC.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Archivos de programa\Archivos comunes\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Archivos de programa\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: Convertir a PDF de Adobe - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convertir a PDF existente - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convertir destino de vínculo a PDF existente - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convertir destino de vínculo en archivo PDF de Adobe - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convertir selección a archivo PDF existente - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convertir selección a PDF de Adobe - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convertir vínculos seleccionados a PDF de Adobe - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convertir vínculos seleccionados a PDF existente - res://C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Enviar a &Bluetooth - C:\Archivos de programa\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Send to Mindjet MindManager - {531B9DC0-D8EE-4c76-A6EE-6C1E50569655} - C:\Archivos de programa\Mindjet\MindManager 6\Mm6InternetExplorer.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Archivos de programa\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Archivos de programa\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Archivos de programa\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {1327F735-1B68-4C86-91DC-34F5E8F66F9F} (AxVCA Control) - https://192.168.3.57/activex/AxAll.cab
O16 - DPF: {32C11E38-E587-4BE9-9ABB-D69158C21CE5} (Moonlight MPEG-4 Video Decoder) - http://192.168.3.49/activex/decoder/mpeg4_dec.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.es/s/v/29.36/uploader2.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 4190431972
O16 - DPF: {759FD3DE-F0EF-4A76-909C-88CF840D4173} (DmDragDrop Class) - https://doharprox.vtt.fi/webtop/wdk/nat ... ginCab.CAB
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/ ... erCtrl.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {C946EF6D-296D-4907-A6E1-ED0E8E5AF024} (LycosMail Upload Control) - http://mail.lycos.com/hanmail-ax/AttachMail.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://192.168.3.49/activex/AMC.cab
O16 - DPF: {EAC139A9-D22D-4C29-8D1C-252BE63750F9} - http://www.cooliris.com/shared/plinstll.cab
O16 - DPF: {F39F6F0B-170B-4A3A-AF1D-11D89CFD9ED9} (VideoSafe - VS Viewer) - http://192.168.3.55/VideoX.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = visual-tools.com
O17 - HKLM\Software\..\Telephony: DomainName = visual-tools.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{C014D87C-2A43-416D-86C6-4981C15CF330}: NameServer = 80.58.0.33,80.58.32.97
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = visual-tools.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = visual-tools.com
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Archivos de programa\Archivos comunes\Microsoft Shared\Help\hxds.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\ARCHIV~1\ARCHIV~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Archivos de programa\Archivos comunes\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Archivos de programa\Archivos comunes\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Archivos de programa\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Archivos de programa\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Archivos de programa\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Archivos de programa\Archivos comunes\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Servicio del iPod (iPod Service) - Apple Inc. - C:\Archivos de programa\iPod\bin\iPodService.exe
O23 - Service: Lan Core (lancore) - Unknown owner - C:\Archivos de programa\Lan Core\lanserv.exe
O23 - Service: Servicio de registro de McAfee (McAfeeFramework) - Unknown owner - C:\Archivos de programa\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Archivos de programa\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Archivos de programa\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Archivos de programa\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: Port Reporter (PortReporter) - Unknown owner - C:\Archivos de programa\PortReporter\portreporter.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Archivos de programa\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Archivos de programa\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Archivos de programa\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Archivos de programa\Archivos comunes\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Archivos de programa\Archivos comunes\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Archivos de programa\Archivos comunes\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Archivos de programa\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia. - C:\Archivos de programa\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\stacsv.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Archivos de programa\Intel\Wireless\Bin\WLKeeper.exe
dlopez
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Joined: May 28th, 2009, 10:17 am
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Re: Trojan IRC/Flood.am cannot be deleted... (always comes back)

Unread postby askey127 » June 1st, 2009, 6:29 pm

Hi dlopez,
Unfortunately, you have a very dangerous infection called IRC.Flood.xx, with "backdoor" capabilities.
This can give remote intruders complete control of your computer, which can include logging key strokes, stealing information, etc.
You are strongly advised to do the following immediately:
  • Disconnect the infected computer from the internet and from any networked computers until the computer can be cleaned.
  • Call your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.
  • From a clean computer, change *ALL* of your online passwords -- for ISP login, email, banks, financial accounts, PayPal, eBay, online companies, and any online forums or groups you belong to.
  • Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passwords and transaction information.
Because of the infection's backdoor functionality(i.e., remote control capability), the basic security of your PC is very likely compromised, and there is no way to be sure it can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action is to reformat the hard drive and reinstall the Windows Operating System. The reason for this is that the infection can make undetectable changes to your security settings, which may enable a re-installation of the infection after the machine is "cleaned" and reconnected to the internet. (This infection can, in effect, leave a "cellar door" unlocked so it can come back later and gain entry).

If you do not have the resources to reinstall your Windows Operating System and would like me to attempt to clean your machine, I will be happy to do so. This is your choice to make.
The following articles may be of assistance in your decision: Should you have any questions, please feel free to ask.

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Re: Trojan IRC/Flood.am cannot be deleted... (always comes back)

Unread postby NonSuch » June 7th, 2009, 10:43 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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