Clicking on IE icon opens Firefox.

[mak_20789]

Hi turtledove,
thank you for your reply.

1) I followed the instructions for FixPolocies.
However I did not understand what you mean by:

"This will enable your Control Panel and stop the Administrative warnings, if any malware infection resets the registry policy keys again."

2) I still can't access microsoft and cisco sites.

3) I removed both the IE icons. However a strange thing happened. I deleted both icons and then opened Recycle bin, and to my surprise there was a Firefox icon in it. Just to check if I deleted the correct icon, I restored it and on desktop it appeared as IE icon. So I deleted it again and it was as Firefox in Recycle bin. I deleted it and from the start menu sent a shortcut for IE on desktop and it works well now.

Thank you.

[turtledove]

Hello mak_20789,

*Copy/Print instructions for reference*


Thanks for the information. The tool you ran, Fix policies, statement means that if any virus or other infections disable BITS, System Restore, Windows updates, the tool will enable them again.
Lets get one more scan along with trying to update Adobe Reader 9.0 to 9.1.1, which fixes security issues/vulnerabilities in Adobe Reader.

First
Download and Run Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
  
• At the end, be sure a checkmark is placed next to:
  
• Update Malwarebytes' Anti-Malware
  
• Launch Malwarebytes' Anti-Malware
  
• Then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform full scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is checked, and click Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply.
  
• If you accidentally close it, the log file is saved here and will be named like this: C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  

Second
Update Adobe Reader to 9.1.1

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Post
mbam-log-date (time).txt
New HijackThis log
If Adobe update worked

Thank you

TD

[turtledove]

Hello mak_20789,

How are things going? Do you still need assistance or have any questions?
Let me know please.

Thank you

TD

[askey127]

Due to Lack of Response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.