Please help me with my HJT log!

[Matthew]

Happy New Year!

My wifes computer is infected. Would someone please advise me on what I need to do to get it clean? Latest HJT log follows:

Your assistance is much obliged.


Logfile of HijackThis v1.99.1
Scan saved at 14:37:58, on 01-Jan-06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\DOCUME~1\User\LOCALS~1\Temp\36.tmp.exe
C:\DOCUME~1\User\LOCALS~1\Temp\37.tmp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = vpn.aiidatapro.com:3128
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\User\Application Data\Mozilla\Profiles\default\euqkjjrd.slt\prefs.js)
O2 - BHO: Acrobat IE Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE083} - C:\WINDOWS\system\ctldlg32.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: C:\WINDOWS\adsldpbf.dll - {EEE7178C-BBC3-4153-9DDE-CD0E9AB1B5B6} - C:\WINDOWS\adsldpbf.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKLM\..\Run: [36.tmp] C:\DOCUME~1\User\LOCALS~1\Temp\36.tmp.exe
O4 - HKLM\..\Run: [37.tmp] C:\DOCUME~1\User\LOCALS~1\Temp\37.tmp.exe
O4 - HKLM\..\Run: [36.tmp.exe] C:\DOCUME~1\User\LOCALS~1\Temp\36.tmp.exe
O4 - HKLM\..\Run: [37.tmp.exe] C:\DOCUME~1\User\LOCALS~1\Temp\37.tmp.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\RunOnce: [Panda_cleaner_239754] C:\WINDOWS\system32\ActiveScan\pavdr.exe 239754
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O20 - Winlogon Notify: browsela - C:\WINDOWS\system32\browsela.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Network Security Service (NSS) ( 11FЯд#·єДЦ`I) - Unknown owner - C:\WINDOWS\crhw32.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment File Import Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VCSW\VCSW.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-IntegratedServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\IntegratedServer\HTTP (file missing)
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Platform\VmGateway.exe" /Service=VAIOMediaPlatform-Mobile-Gateway /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Addons\Packages\Mobile\Gateway" /DisplayName="VAIO Media Gateway Server (file missing)
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe

[Susan528]

Hello Matthew and Welcome to Malware Removal,

Please to the following:

Submit File to Jotti
Please click on Jotti
Use the "Browse" button and locate the following file on your computer:
C:\WINDOWS\Explorer.EXE
Click the "Submit" button.
Please copy and post (reply) with the results

If Jotti's service load is too high, you can use the following scanner instead:
http://www.virustotal.com/xhtml/index_en.html

[Matthew]

Many thanks...the results follow:

Online malware scanJotti's malware scan 2.99-TRANSITION_TO_3.00

File to upload & scan:
Service
Service load: 0% 100%

File: explorer.exe
Status: OK (Note: this file has been scanned before. Therefore, this
file's scan results will not be stored in the database)
MD5 a0732187050030ae399b241436565e64
Packers detected: -
Scanner results
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
Fortinet Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
UNA Found nothing
VBA32 Found nothing

Powered by

Disclaimer
This service is by no means 100% safe. If this scanner says 'OK', it does
not necessarily mean the file is clean. There could be a whole new virus
on the loose. NEVER EVER rely on one single product only, not even this
service, even though it utilizes several products. Therefore, We cannot
and will not be held responsible for any damage caused by results
presented by this non-profit online service.

Also, we are aware of the implications of a setup like this. We are sure
this whole thing is by no means scientifically correct, since this is a
fully automated service (although manual correction is possible). We are
aware, in spite of efforts to proactively counter these, false positives
might occur, for example. We do not consider this a very big issue, so
please do not e-mail us about it. This is a simple online scan service,
not the university of Wichita.

Scanning can take a while, since several scanners are being used, plus the
fact some scanners use very high levels of (time consuming) heuristics.
Scanners used are Linux versions, differences with Windows scanners may or
may not occur. Another note: some scanners will only report one virus when
scanning archives with multiple pieces of malware.

Virus definitions are updated every hour. There is a 15Mb limit per file.
Please refrain from uploading tons of hex-edited or repacked variants of
the same sample.

Please do not ask for viruses uploaded here, unless you work for an
anti-virus vendor. They are not for trade. This is a legitimate service,
not a VX site. Viruses uploaded here will be distributed to antivirus
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distributed, please do not send them at all.

Sponsored by donations (in random order) from: Stormbyte Technologies LLC,
The ClamAV project, James Love, Gideon Pertzov, Malcolm Murray, Nigel
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S., Eric Johansen, Eric Schechter, Paul Bokel, Wilders Security, Wilfried
Lilie, Prevx, SonicWALL, Lance Mueller, Ewido networks, and some people
who prefer to remain anonymous... many thanks to all!

Statistics
Last file scanned at least one scanner reported something about: 8321,
detected by:

Scanner Malware name
AntiVir Trojan/Spy.Banker.add.348
ArcaVir X
Avast Win32:Banker-EL
AVG Antivirus PSW.Banker.QCB
BitDefender Trojan.Banker.Delf.0DFA485C
ClamAV X
Dr.Web Trojan.PWS.Banker.based
F-Prot Antivirus X
Fortinet Spy/Banker
Kaspersky Anti-Virus Trojan-Spy.Win32.Banker.add
NOD32 probably a variant of Win32/Spy.Banpaes.O
Norman Virus Control W32/Banker.LEM
UNA X
VBA32 Trojan-Spy.Win32.Banker.add


You're free to (mis)interpret these automated, flawed statistics at your
own discretion. For antivirus comparisons, visit AV comparatives
We are not affiliated with any third parties that conduct tests using this
service.

[Susan528]

Hello Matthew,

Download win32delfkil.exe.
Save it on your desktop.
Double click on win32delfkil.exe and install it. This creates a new folder on your desktop: win32delfkil.
Close all windows, open the win32delfkil folder and double click on fix.bat.
The computer will reboot automatically.
You have "browsela" present, so you'll need to reboot the computer manually, by turning the power off and then back on.

I will be asking you to post the contents of the logfile c:\windelf.txt later.
===============
Please read through the instructions before you start (you may want to print this out or copy it into a word program).

Please download and install these programs - don't run them yet!!

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
1. When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
2. When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
3. From the main ewido screen, click on update in the left menu, then click the Start update button.
4. After the update finishes (the status bar at the bottom will display "Update successful")
5. Exit Ewido. DO NOT scan yet.
Tutorial if needed


Please download and unzip
AboutBuster to a folder.
AboutBuster MUST be updated before you use it.
Check the AboutBuster Tutorial for instructions.
Don't run it yet.

Download and unzip HSfix to your desktop. use link below:
DownloadItHere

The above Registry file was written specifically for this infection and is not to be used on any other infection as it could damage a person's PC


Download CW-Shredder at the link below:
http://www.trendmicro.com/ftp/products/ ... redder.exe

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Reboot into SafeMode. <---MAKE SURE YOU KNOW HOW TO DO THIS!!

+++++++++++++++++++++++++++++++++++++++++++++++++

Here's the fix:


1. Reboot into safe mode

Important Step
2. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:
- Service: Network Security Service (NSS)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you don´t find this service listed go ahead with the next steps.

3. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for:
36.tmp.exe
37.tmp.exe
crhw32.exe
If you find the files, click on them, and then click End Process => Exit the Task Manager.

4. CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: Acrobat IE Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE083} - C:\WINDOWS\system\ctldlg32.dll
O2 - BHO: C:\WINDOWS\adsldpbf.dll - {EEE7178C-BBC3-4153-9DDE-CD0E9AB1B5B6} - C:\WINDOWS\adsldpbf.dll
O4 - HKLM\..\Run: [36.tmp] C:\DOCUME~1\User\LOCALS~1\Temp\36.tmp.exe
O4 - HKLM\..\Run: [37.tmp] C:\DOCUME~1\User\LOCALS~1\Temp\37.tmp.exe
O4 - HKLM\..\Run: [36.tmp.exe] C:\DOCUME~1\User\LOCALS~1\Temp\36.tmp.exe
O4 - HKLM\..\Run: [37.tmp.exe] C:\DOCUME~1\User\LOCALS~1\Temp\37.tmp.exe
O20 - Winlogon Notify: browsela - C:\WINDOWS\system32\browsela.dll
O23 - Service: Network Security Service (NSS) ( 11F?? #•???`I) - Unknown owner - C:\WINDOWS\crhw32.exe (file missing)
Click on Fix Checked and exit HijackThis.

5. Delete the following files if present:
C:\WINDOWS\system\ctldlg32.dll
C:\WINDOWS\adsldpbf.dll
C:\DOCUME~1\User\LOCALS~1\Temp\36.tmp.exe
C:\DOCUME~1\User\LOCALS~1\Temp\37.tmp.exe
C:\WINDOWS\system32\browsela.dll
C:\WINDOWS\crhw32.exe[/B]
(and any other files with the same name that end in .dll, .exe or .dat, you may find them right next to each other, example - appsw.exe, appsw.dll, appsw.dat)

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

6. Double click on the HSfix and when asked to merge say yes.

7. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

8. Run AboutBuster . This will scan your computer for the bad files and delete them. It will ask to scan the system again, let it. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

9. Run Ewido Security Suite
Click on the Scanner button in the left menu, then click on Complete System Scan. This scan can take quite a while to run.
If ewido finds anything, it will pop up a notification. We have been finding some cases of false positives with the new version of Ewido, so we need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, pcAnywhere and the game "Risk" have been flagged), select "none" as the action. DO NOT check "Perform action with all infections". If you are unsure of an entry, select "none" for the time being. I'll see that in the log you will post later and let you know if ewido needs to be run again.
When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again.


10. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

11. Reboot into normal mode and open up Internet Explorer

12. Download and run this online virus scan if you can:<---Important
http://housecall.trendmicro.com/houseca ... t_corp.asp
Make sure you check "AutoClean"

13. Reboot and post the contents of the logfile c:\windelf.txt and post a fresh HJT log back here by using the add reply button below, and lets see how we did. [/b]

[Matthew]

Alright, I've done the fix as outlined with the exception of the trendmicro scan as the page did not open.

The relevant logfiles are as follows:

************************
* WIN32DELFKIL LOGFILE *
************************


BEFORE RUNNING WIN32DELFKIL
***************************

File(s) found in Windows directory
----------------------------------

File(s) found in system32 folder
--------------------------------

SharedTaskScheduler key
-----------------------

SteelWerX Registry Console Tool 1.0
Written by Bobbi Flekman © 2005

HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler
{438755C2-A8BA-11D1-B96B-00A0C90312E1} REG_SZ Browseui preloader
{8C7461EF-2B13-11d2-BE35-3078302C2030} REG_SZ Component Categories cache daemon
{31EE3286-D785-4E3F-95FC-51D00FDABC01} REG_SZ Master Browseui

Notify key
----------



AFTER RUNNING WIN32DELFKIL
**************************

File(s) found in Windows directory
----------------------------------

File(s) found in system32 folder
--------------------------------

SharedTaskScheduler key
-----------------------

SteelWerX Registry Console Tool 1.0
Written by Bobbi Flekman © 2005

HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler
{438755C2-A8BA-11D1-B96B-00A0C90312E1} REG_SZ Browseui preloader
{8C7461EF-2B13-11d2-BE35-3078302C2030} REG_SZ Component Categories cache daemon

Notify key
----------


Logfile of HijackThis v1.99.1
Scan saved at 10:01:28 PM, on 1/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sony.com/vaiopeople
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=374
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment File Import Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VCSW\VCSW.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-IntegratedServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\IntegratedServer\HTTP (file missing)
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Platform\VmGateway.exe" /Service=VAIOMediaPlatform-Mobile-Gateway /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Addons\Packages\Mobile\Gateway" /DisplayName="VAIO Media Gateway Server (file missing)
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe

AboutBuster 6.0
Scan started on [1/1/2006] at [10:02:58 PM]
-------------------------------------------------------------
Internet Explorer Instances Terminated!
HomeSearch Service stopped if present
-------------------------------------------------------------
No Ads Found!
-------------------------------------------------------------
No Files Found!
-------------------------------------------------------------
Scan was COMPLETED SUCCESSFULLY at 10:06:15 PM


AboutBuster 6.0
Scan started on [1/1/2006] at [10:07:52 PM]
-------------------------------------------------------------
Internet Explorer Instances Terminated!
HomeSearch Service stopped if present
-------------------------------------------------------------
No Ads Found!
-------------------------------------------------------------
No Files Found!
-------------------------------------------------------------
Scan was COMPLETED SUCCESSFULLY at 10:11:05 PM


---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 10:58:05 PM, 1/1/2006
+ Report-Checksum: F2087B46

+ Scan result:

No infected objects found.


::Report End

[Matthew]

Forgot to mention that I still do not have control over my desktop background settings...when I try to change it via control panel/display, it does not allow me to make the change...there is a curious IE icon there among the other usual selections.

[Susan528]

Hello Matthew,

Your hijackthis log looks better. Let’s try the Panda Active Scan along with the Silent Runners. Sorry about the TrendMicro. I thought their problem was fixed. I think Panda may be the better choice anyway with the problem icon you mentioned.

STEP 1.
======
Panda Active Scan
Please go to Panda ActiveScan.
Once you are on the Panda site click the Scan your PC button
A new window will open...click the Check Now button

• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on Local Disks to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Post the contents of the Panda scan report by using Add Reply.

STEP 2.
======
Silent Runners

Download Silentrunners.zip from here and unzip it a new folder on your desktop.

• Run the SilentRunners.vbs file.
• You will receive a prompt: "Do you want to skip supplementary searches?" - click NO
• If your antivirus has a script blocker, you will get a warning asking if you want to allow SilentRunners.vbs to run.
• This script is not malicious so please allow it.
• A text file will appear in the folder - it's not done, let it run (it won't appear to be doing anything!)
• Once the "All Done!" prompt flashes up, open the text file and copy & paste it in your next reply.

[Matthew]

Hello. I apologize for the delayed response but had trouble logging in due to my local ISP. Appreciate the help!

Panda Active scan follows:

Incident Status Location

Adware:adware/adsmart Not desinfected C:\WINDOWS\SYSTEM32\vx.tll
Adware:adware/startpage.amb Not desinfected C:\Documents and Settings\User\Favorites\health
Adware:adware/alexa-toolbar Not desinfected Windows Registry
Adware:adware/secure32 Not desinfected C:\WINDOWS\system32\drivers\etc\hosts
Possible Virus. Not desinfected C:\Documents and Settings\User\Local Settings\Temp\Drivers\data1.cab[DHUMainWindow.exe]
Possible Virus. Not desinfected C:\Program Files\Sony\VAIOWirelessUtility\DHUMainWindow.exe

Silent Runners scan follows:

"Silent Runners.vbs", revision 41, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\ {++}
"ICQ Lite" = "C:\Program Files\ICQLite\ICQLite.exe -trayboot" ["ICQ Ltd."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Apoint" = "C:\Program Files\Apoint\Apoint.exe" ["Alps Electric Co., Ltd."]
"ATIModeChange" = "Ati2mdxx.exe" ["ATI Technologies, Inc."]
"ATIPTA" = "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" ["ATI Technologies, Inc."]
"BluetoothAuthenticationAgent" = "rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent" [MS]
"SonyPowerCfg" = "C:\Program Files\Sony\VAIO Power Management\SPMgr.exe" ["Sony Corporation"]
"HKSERV.EXE" = "C:\Program Files\Sony\HotKey Utility\HKserv.exe" ["Sony Corporation"]
"ISBMgr.exe" = "C:\Program Files\Sony\ISB Utility\ISBMgr.exe" ["Sony Corporation"]
"VAIO Update 2" = ""C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary" ["Sony Corporation"]
"ezShieldProtector for Px" = "C:\WINDOWS\System32\ezSP_Px.exe" ["Easy Systems Japan Ltd."]
"VAIO Recovery" = "C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe" ["Sony Electronics Inc"]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"ICQ Lite" = "C:\Program Files\ICQLite\ICQLite.exe -minimize" ["ICQ Ltd."]
"gcasServ" = ""C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"" [MS]
"SpySweeper" = ""C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray" ["Webroot Software, Inc."]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"vptray" = "C:\PROGRA~1\SYMANT~1\VPTray.exe" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = "Google Toolbar Helper" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar2.dll" ["Google Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{ED58A35B-B554-42AF-A26C-6F3D424200D3}" = "Sony Power Management Extensiond"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Sony\VAIO Power Management\SPMPanel.dll" ["Sony Corporation"]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{73B24247-042E-4EF5-ADC2-42F62E6FD654}" = "ICQ Lite Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ICQLite\ICQLiteShell.dll" [empty string]
"{21569614-B795-46b1-85F4-E737A8DC09AD}" = "Shell Search Band"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\browseui.dll" [MS]
"{7C9D5882-CB4A-4090-96C8-430BFE8B795B}" = "Webroot Spy Sweeper Context Menu Integration"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" ["Webroot Software, Inc."]
"{BDA77241-42F6-11d0-85E2-00AA001FE28C}" = "LDVP Shell Extensions"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{9EF34FF2-3396-4527-9D27-04C8C1C67806}" = "Microsoft AntiSpyware Service Hook"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft AntiSpyware\shellextension.dll" [MS]
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido anti-malware\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\System\CurrentControlSet\Control\Session Manager\
INFECTION WARNING! "BootExecute" = "autocheck autochk * sprecovr \SystemRoot\sprecovr.txt SsiEfr.e" [file not found], [MS], [file not found], [file not found], [file not found], [file not found]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]
INFECTION WARNING! NavLogon\DLLName = "C:\WINDOWS\system32\NavLogon.dll" ["Symantec Corporation"]
INFECTION WARNING! WRNotifier\DLLName = "WRLogonNTF.dll" ["Webroot Software, Inc."]

HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ICQLiteMenu\(Default) = "{73B24247-042E-4EF5-ADC2-42F62E6FD654}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ICQLite\ICQLiteShell.dll" [empty string]
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ICQLiteMenu\(Default) = "{73B24247-042E-4EF5-ADC2-42F62E6FD654}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ICQLite\ICQLiteShell.dll" [empty string]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
SpySweeper\(Default) = "{7C9D5882-CB4A-4090-96C8-430BFE8B795B}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" ["Webroot Software, Inc."]


Group Policies [Description]:
-----------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\
HIJACK WARNING! "ForceActiveDesktopOn"=dword:00000001
[enables Active Desktop and prevents disabling it]

HIJACK WARNING! "Wallpaper" = "C:\WINDOWS\desktop.html"
[disables the Display Properties|Desktop (tab) (except the "Customize
Desktop..." button); selects wallpaper if Active Desktop is enabled]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop enabled via Group Policy.

Wallpaper selected via Group Policy.


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\

HKCU\Software\Microsoft\Internet Explorer\Desktop\Components\0\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\SONYXB~1.SCR" (Sony XBRITE.scr) [null data]


Startup items in "User" & "All Users" startup folders:
------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Quicken Scheduled Updates" -> shortcut to: "C:\Program Files\Quicken\bagent.exe" ["Intuit Inc."]


Enabled Scheduled Tasks:
------------------------

"Registration reminder 1" -> launches: "C:\WINDOWS\System32\OOBE\oobebaln.exe /sys /r /n:1" [MS]
"Registration reminder 2" -> launches: "C:\WINDOWS\System32\OOBE\oobebaln.exe /sys /r /n:2" [MS]
"Registration reminder 3" -> launches: "C:\WINDOWS\System32\OOBE\oobebaln.exe /sys /r /n:3" [MS]
"wrSpySweeperTrialSweep" -> launches: "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /ScheduleSweep=wrSpySweeperTrialSweep" ["Webroot Software, Inc."]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000004\LibraryPath = "%SystemRoot%\system32\wshbth.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 20
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = "&Google" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar2.dll" ["Google Inc."]

"{855F3B16-6D32-4FE6-8A56-BBB695989046}" = "ICQ Toolbar" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ICQToolbar\toolbaru.dll" ["ICQ Inc."]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{855F3B16-6D32-4FE6-8A56-BBB695989046}" = "ICQ Toolbar" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ICQToolbar\toolbaru.dll" ["ICQ Inc."]

"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = "&Google" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar2.dll" ["Google Inc."]

Explorer Bars

Dormant Explorer Bars in "View, Explorer Bar" menu

HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\ = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"

{B863453A-26C3-4E1F-A54D-A2CD196348E9}\
"ButtonText" = "ICQ Lite"
"MenuText" = "ICQ Lite"
"Exec" = "C:\Program Files\ICQLite\ICQLite.exe" ["ICQ Ltd."]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Miscellaneous IE Hijack Points
------------------------------

C:\WINDOWS\INF\IERESET.INF (used to "Reset Web Settings")

Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.sony.com/vaiopeople

Missing lines (compared with English-language version):
[Strings]: 1 line


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\System32\Ati2evxx.exe" ["ATI Technologies Inc."]
Bluetooth Support Service, BthServ, "C:\WINDOWS\system32\svchost.exe -k bthsvcs" {"C:\WINDOWS\System32\bthserv.dll" [MS]}
EvtEng, EvtEng, "C:\Program Files\Intel\Wireless\Bin\EvtEng.exe" ["Intel Corporation"]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido anti-malware\ewidoctrl.exe" ["ewido networks"]
RegSrvc, RegSrvc, "C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe" ["Intel Corporation"]
SoundMAX Agent Service, SoundMAX Agent Service (default), "C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe" ["Analog Devices, Inc."]
Spectrum24 Event Monitor, S24EventMonitor, "C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe" ["Intel Corporation "]
Symantec AntiVirus, Symantec AntiVirus, ""C:\Program Files\Symantec AntiVirus\Rtvscan.exe"" ["Symantec Corporation"]
Symantec AntiVirus Definition Watcher, DefWatch, ""C:\Program Files\Symantec AntiVirus\DefWatch.exe"" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
VAIO Entertainment File Import Service, VAIO Entertainment File Import Service, "C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe" ["Sony Corporation"]
Webroot Spy Sweeper Engine, svcWRSSSDK, "C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe" ["Webroot Software, Inc."]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
Microsoft Document Imaging Writer Monitor\Driver = "mdimon.dll" [MS]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 76 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 5 seconds.
---------- (total run time: 117 seconds)

[Susan528]

Hello Matthew,

Please do the following:

Show Hidden Files
Please show all files for your system.
You will need to reverse this process when all steps are done.


Delete Files and Folders
Please delete the following files/folders:
C:\WINDOWS\SYSTEM32\vx.tll<==file
C:\Documents and Settings\User\Favorites\health<==file
If you have any problem deleting these items, reboot into Safe Mode (tap F8 during bootup, use arrow keys to select Safe Mode, then hit 'enter') and try again.

Regscan
Please download RegScan.
Within RegScan.zip you will find the file regscan.vbs
You may have to allow this script to run or disable anti-spyware again in order for it to run.
A window will open titled RegFinder.vbs and you will see place to input search terms.
Please enter the search terms:
alexa
After the search has completed a window titled Results.txt will open.
Please copy the results and post(reply) back.

Cleanmgr
To clean temporary files:

1. Go > start > run and type cleanmgr and click OK
2. Scan your system for files to remove.
3. Make sure Temporary Files, Temporary Internet Files and Recycle Bin are the only things checked.
4. Click OK to remove those files.
   
5. Click Yes to confirm deletion.

Hoster

Please download hoster.

1. Unzip Hoster.zip
2. Open Hoster.exe.
3. Then click on "Restore Original Hosts"
4. Close program when complete.
5. Empty Recycle Bin

Please post(reply) another hijackthis log and another Panda scan and let me know how your computer is working. I am reviewing the Silent Runners log.

[Matthew]

OK. I have followed your instructions however, could not find the file 'health', although there is a folder by the same name in that location...no such file name.

RegScan follows:

Windows Registry Editor Version 5.00

; Regscan.vbs Version: 1.2 by rand1038

; 02-Jan-06 17:50:11
; Search Term(s) Used: "alexa"
; 2 matches were found.
; The search took 28 seconds.


[HKEY_LOCAL_MACHINE\SOFTWARE\alexa toolbar]

[HKEY_LOCAL_MACHINE\SOFTWARE\Webroot\SpySweeper\Startup\id_41]
"ValueName"="AlexaToolbar"

Last HJT scan follows:

Logfile of HijackThis v1.99.1
Scan saved at 18:32:02, on 02-Jan-06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = vpn.aiidatapro.com:3128
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\User\Application Data\Mozilla\Profiles\default\euqkjjrd.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment File Import Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VCSW\VCSW.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-IntegratedServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\IntegratedServer\HTTP (file missing)
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Platform\VmGateway.exe" /Service=VAIOMediaPlatform-Mobile-Gateway /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Addons\Packages\Mobile\Gateway" /DisplayName="VAIO Media Gateway Server (file missing)
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe

Last Panda scan follows:

Incident Status Location

Adware:adware/startpage.amb Not desinfected C:\Documents and Settings\User\Favorites\health
Adware:adware/alexa-toolbar Not desinfected Windows Registry
Possible Virus. Not desinfected C:\Documents and Settings\User\Local Settings\Temp\Drivers\data1.cab[DHUMainWindow.exe]
Possible Virus. Not desinfected C:\Program Files\Sony\VAIOWirelessUtility\DHUMainWindow.exe


Curiously, Panda scan finds the 'health' file but a search done as you suggested turns up no such file at that location.

[Matthew]

Although this is my wife's computer and I don't usually use it, it seems to be functioning normally. No more banners appear at the top when running IE. It is not running slowly or with any other obvious outward signs of infection.

[Susan528]

Hello Matthew,

I am glad things have improved with your wife’s computer. Please do the following and let’s see if we can clear up a few remaining problems

Copy/paste the following text into a new Notepad document. Make sure that you have one blank line at the end of the document as shown in the quoted text.

REGEDIT4

[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
{438755C2-A8BA-11D1-B96B-00A0C90312E1} REG_SZ Browseui preloader
{8C7461EF-2B13-11d2-BE35-3078302C2030} REG_SZ Component Categories cache daemon

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{31EE3286-D785-4E3F-95FC-51D00FDABC01}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer]
"ForceActiveDesktopOn"=dword:00000000
"Wallpaper"=-

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System]
"Wallpaper"=-

[-HKEY_LOCAL_MACHINE\SOFTWARE\alexa toolbar]

Save it to your desktop as Fixme.reg. Save it as :
File Type: All Files (not as a text document or it wont work).
Name: Fixme.reg

Locate Fixme.reg on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the merged successfully prompt.

Ok, let's make sure that you have your desktop back as a start and that you don't have a Active Desktop object.

Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see an checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Next, click on the tab themes, select Windows XP in the dropdrown box and click Apply. Click on the Desktop tab and select the wallpaper of your choice and click Apply then Ok.

Delete C:\WINDOWS\desktop.html<==file

Download WinPFind.zip to your Desktop or to your usual Download Folder.
http://www.bleepingcomputer.com/files/winpfind.php
Extract it to your C:\ folder. This will create a folder called WinPFind in the C:\ folder.
Open the C:\WinPFind folder and double-click on WinPFind.exe.
Click on Configure Scan Options.
Remove all the checkmarks under Folder Options on the left side by clicking the button Remove All, uncheck Run Addon's and click Apply.
Click on the Start Scan button and wait for it to finish.

Please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log file named C:\WinPFind\WinPFind.txt. Please copy that log into your next reply.

[Matthew]

Well, for the first time in several days I now have control over the destop settings and no more IE icon!!...many thanks!

WinPFind scan follows....look forward to your reply.

WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.

If you see a message in the titlebar saying "Not responding..." you can ignore it. Windows somethimes displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the program is still working properly.

»»»»»»»»»»»»»»»»» Windows OS and Versions »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Product Name: Microsoft Windows XP Current Build: Service Pack 2 Current Build Number: 2600
Internet Explorer Version: 6.0.2900.2180

»»»»»»»»»»»»»»»»» Checking Selected Standard Folders »»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»» Checking Selected Startup Folders »»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»» Checking Selected Registry Keys »»»»»»»»»»»»»»»»»»»»»»»

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
SV1 =

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ICQLiteMenu
{73B24247-042E-4EF5-ADC2-42F62E6FD654} = C:\Program Files\ICQLite\ICQLiteShell.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\LDVPMenu
{BDA77241-42F6-11d0-85E2-00AA001FE28C} = C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin = %SystemRoot%\system32\SHELL32.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\a2ContMenu
{AB77609F-2178-4E6F-9C4B-44AC179D937A} = C:\PROGRA~1\A2FREE~1\A2CONT~1.DLL
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\LDVPMenu
{BDA77241-42F6-11d0-85E2-00AA001FE28C} = C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\SpySweeper
{7C9D5882-CB4A-4090-96C8-430BFE8B795B} = C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\ICQLiteMenu
{73B24247-042E-4EF5-ADC2-42F62E6FD654} = C:\Program Files\ICQLite\ICQLiteShell.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Sharing
{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6} = ntshrui.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{0D2E74C4-3C34-11d2-A27E-00C04FC30871}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F01-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F02-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{66742402-F9B9-11D1-A202-0000F81FEDEE}
= %SystemRoot%\system32\SHELL32.dll

[HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
AcroIEHlprObj Class = C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}
Google Toolbar Helper = c:\program files\google\googletoolbar2.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{4D5C8C25-D075-11d0-B416-00C04FB90376}
&Tip of the Day = %SystemRoot%\System32\shdocvw.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar]
{855F3B16-6D32-4fe6-8A56-BBB695989046} = ICQ Toolbar : C:\Program Files\ICQToolbar\toolbaru.dll
{2318C2B1-4965-11d4-9B18-009027A5CD4F} = &Google : c:\program files\google\googletoolbar2.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}
MenuText = Sun Java Console :
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{92780B25-18CC-41C8-B9BE-3C9C571A8263}
ButtonText = Research :
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{B863453A-26C3-4e1f-A54D-A2CD196348E9}
ButtonText = ICQ Lite : C:\Program Files\ICQLite\ICQLite.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{FB5F1910-F110-11d2-BB9E-00C04F795683}
ButtonText = Messenger : C:\Program Files\Messenger\msmsgs.exe

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{32683183-48a0-441b-a342-7c2a440a9478}
=
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{EFA24E61-B078-11D0-89E4-00C04FC9E26E}
Favorites Band = %SystemRoot%\System32\shdocvw.dll
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{EFA24E62-B078-11D0-89E4-00C04FC9E26E}
History Band = %SystemRoot%\System32\shdocvw.dll
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{EFA24E64-B078-11D0-89E4-00C04FC9E26E}
Explorer Band = %SystemRoot%\System32\shdocvw.dll

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} = :
{01E04581-4EEE-11D0-BFE9-00AA005B4383} = &Address : %SystemRoot%\System32\browseui.dll
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
{01E04581-4EEE-11D0-BFE9-00AA005B4383} = &Address : %SystemRoot%\System32\browseui.dll
{0E5CBF21-D15F-11D0-8301-00AA005B4383} = &Links : %SystemRoot%\system32\SHELL32.dll
{2318C2B1-4965-11D4-9B18-009027A5CD4F} = &Google : c:\program files\google\googletoolbar2.dll
{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} = :
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} = :
{855F3B16-6D32-4FE6-8A56-BBB695989046} = ICQ Toolbar : C:\Program Files\ICQToolbar\toolbaru.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
Apoint C:\Program Files\Apoint\Apoint.exe
ATIModeChange Ati2mdxx.exe
ATIPTA C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
BluetoothAuthenticationAgent rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
SonyPowerCfg C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
HKSERV.EXE C:\Program Files\Sony\HotKey Utility\HKserv.exe
ISBMgr.exe C:\Program Files\Sony\ISB Utility\ISBMgr.exe
VAIO Update 2 "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
ezShieldProtector for Px C:\WINDOWS\System32\ezSP_Px.exe
VAIO Recovery C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
ICQ Lite C:\Program Files\ICQLite\ICQLite.exe -minimize
gcasServ "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
SpySweeper "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
vptray C:\PROGRA~1\SYMANT~1\VPTray.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]
IMAIL Installed = 1
MAPI Installed = 1
MSFS Installed = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
MSMSGS "C:\Program Files\Messenger\msmsgs.exe" /background
ctfmon.exe C:\WINDOWS\system32\ctfmon.exe

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
ICQ Lite C:\Program Files\ICQLite\ICQLite.exe -trayboot

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\run]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\state
system.ini 0
win.ini 0
bootini 0
services 0
startup 0


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
NoDriveTypeAutoRun 153


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum
{BDEADF00-C265-11D0-BCED-00A0C90AB50F} = C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL
{6DFD7C5C-2451-11d3-A299-00C04F8EF6AF} =
{0DF44EAA-FF21-4412-828E-260A8728E7F1} =


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
dontdisplaylastusername 0
legalnoticecaption
legalnoticetext
shutdownwithoutlogon 1
undockwithoutlogon 1


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\ActiveDesktop
NoChangingWallpaper 0
NoComponents 0
NoAddingComponents 0
NoDeletingComponents 0
NoEditingComponents 0
NoHTMLWallPaper 0

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
NoDriveTypeAutoRun 145
NoActiveDesktop 0
ClassicShell 0
ForceActiveDesktopOn 0

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System
DisableTaskMgr 1


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
PostBootReminder {7849596a-48ea-486e-8937-a2a3009f31a9} = %SystemRoot%\system32\SHELL32.dll
CDBurn {fbeb8a05-beee-4442-804e-409d6c4515e9} = %SystemRoot%\system32\SHELL32.dll
WebCheck {E6FB5E20-DE35-11CF-9C87-00AA005127ED} = %SystemRoot%\System32\webcheck.dll
SysTray {35CEC8A3-2BE6-11D2-8773-92E220524153} = C:\WINDOWS\System32\stobject.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
Shell = explorer.exe
System =

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent
= Ati2evxx.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain
= crypt32.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet
= cryptnet.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll
= cscdll.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\NavLogon
= C:\WINDOWS\system32\NavLogon.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy
= sclgntfy.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn
= WlNotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WRNotifier
= WRLogonNTF.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Your Image File Name Here without a path
Debugger = ntsd -d

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
AppInit_DLLs


»»»»»»»»»»»»»»»»»»»»»»»» Scan Complete »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
WinPFind v1.4.1 - Log file written to "WinPFind.Txt" in the WinPFind folder.
Scan completed on 03-Jan-06 21:07:46

[Susan528]

Hello Matthew,

Please do the following:

STEP 1.
======
Backup Your Registry

Please backup your Registry...

• Press "CTRL – ALT – DEL" keys all at the same time to start "Task Manager"
• In the Task Manager window click on "File", then from the drop-down menu select "New Task (Run...)"
• In the "Create New Task" window enter\type "regedit" (without quotes)
• Once Regedit opens click on the FILE menu and select Export
• Save the file as backup. Save the file somewhere you will remember and not delete.

IMPORTANT: make sure to set the export range to ALL

STEP 2.
======
Registry Fix


Copy/paste the following text into a new Notepad document. Make sure that you have one blank line at the end of the document as shown in the quoted text.

Code: Select all

REGEDIT4 

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System] 
"DisableTaskMgr"=dword:00000000 

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser] 
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}"=- 
"{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}"=- 
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}"=- 

Save it to your desktop as Fixme.reg. Save it as :
File Type: All Files (not as a text document or it wont work).
Name: Fixme.reg

Overwrite the existing Fixme.reg. Locate Fixme.reg on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the merged successfully prompt.

Please do this again so that I can verify that the fixes occurred. Then after I review it and everything looks okay, I will give you the final clean-up instructions.

STEP 3.
======
WinPFind
Please Download the following tools to assist us in removing this infection! Download WinPFind

1. Right Click the Zip Folder and Select Extract All
2. Extract it somewhere you will remember like the Desktop
3. Don’t do anything with it yet!

Reboot.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode

1. Doubleclick WinPFind.exe
2. Click on Configure Scan Options.
3. Remove all the checkmarks under Folder Options on the left side by clicking the button Remove All, uncheck Run Addon's and click Apply.
4. Click Start Scan
   It will scan the entire System, so please be patient! This scan may take awhile

Once the Scan is Complete

1. Reboot your computer into normal mode.
2. Go to the WinPFind folder
3. Locate WinPFind.txt
4. Copy the results from the WinPFind.txt file and post the results in your next reply.

Please post using add/reply another hijackthis log.

[Matthew]

Thanks Susan528.

I cannot open the task manager...says it has been locked by the administrator!?