Possible trojan/malware/spyware problem

[Cocokure]

Hello,

My aunt is experiencing some weird issues with her computer and was hoping that you can help. She was browsing the internet and suddenly started receiving pop-up messages, supposedly from Windows. The messages told her that her computer was infected with trojans and instructed her to download some programs to correct the problem. She did not install the programs, but is still receiving the pop-ups. I ran HijackThis for her and attached the logfile below.

Thanks so much for your help!
Chris


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:24:01 PM, on 4/9/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatche ... p=aus&qkw=%s&tbid=60001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [EPSON Stylus CX7400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICDA.EXE /FU "C:\Users\Carol\AppData\Local\Temp\E_S5FFB.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net ... plugin.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8278 bytes

[Shaba]

Hi Cocokure

Download gmer.zip and save to your desktop.
alternate download site

• Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
• When you have done this, disconnect from the Internet and close all running programs.
  There is a small chance this application may crash your computer so save any work you have open.
• Double-click on Gmer.exe to start the program.
• Allow the gmer.sys driver to load if asked.
• If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
• Click on the Rootkit tab.
• Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
• Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
• Click on the "Scan" and wait for the scan to finish.
  Note: Before scanning, make sure all other unning programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
• When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
• Note: If you have any problems, try running GMER in SAFE MODE"

Important! Please do not select the "Show all" checkbox during the scan.

[Cocokure]

Hello and thanks so much for your reply!

I followed all of your instructions, but I am having some problems running the gmer scan. Everytime I try to run it, it stops working and gives me the following Windows error: "gmer.exe has stopped working. A problem caused the program to stop working correctly..." If I try to run the program again, the computer crashes. I have even tried doing it in safe mode to no avail. I've noticed that the scan seems to stop while its scanning the \Device\HarddiskVolumeShadowCopy1 directory.
What should I do now?

Thanks!
Chris

[Shaba]

Please try to rename gmer.exe and let me know if it works now.

[Cocokure]

Hi Again -

I tried renaming the file, but I am still getting the same error (even in safe mode). Any ideas?

Thanks for your help!
Chris

[Shaba]

Then we try this instead:

Download Rooter.exe to your desktop.

• Then double-click it to start the tool.
• A Notepad file containing the report will open, also found at %systemdrive%\Rooter.txt. Post that here.

[Cocokure]

Hi there!

Sorry that it took me so long to get back to you. I wasn't sure if I needed to run this scan in safe mode (which I did not), so please let me know if I need to run it again. Listed below is the text from the scan. Thanks again for you help!

Chris


Microsoft Windows Vista Home Edition (6.0.6001) Service Pack 1

C:\ [Fixed] - NTFS - (Total:294948 Mo/Free:747 Mo)
D:\ [Fixed] - NTFS - (Total:10239 Mo/Free:1762 Mo)
E:\ [CD-Rom] (Total:0 Mo/Free:0 Mo)

Sat 04/18/2009|23:39

----------------------\\ Processes..

--Locked-- [System Process]
--Locked-- System
---------- \SystemRoot\System32\smss.exe
---------- C:\Windows\system32\csrss.exe
---------- C:\Windows\system32\wininit.exe
---------- C:\Windows\system32\csrss.exe
---------- C:\Windows\system32\services.exe
---------- C:\Windows\system32\winlogon.exe
---------- C:\Windows\system32\lsass.exe
---------- C:\Windows\system32\lsm.exe
---------- C:\Windows\system32\svchost.exe
---------- C:\Windows\system32\svchost.exe
---------- C:\Windows\System32\svchost.exe
---------- C:\Windows\System32\svchost.exe
---------- C:\Windows\System32\svchost.exe
---------- C:\Windows\system32\svchost.exe
--Locked-- audiodg.exe
---------- C:\Windows\system32\SLsvc.exe
---------- C:\Windows\system32\svchost.exe
---------- C:\Windows\system32\svchost.exe
---------- C:\Windows\System32\spoolsv.exe
---------- C:\Windows\system32\svchost.exe
---------- C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
---------- C:\Program Files\Bonjour\mDNSResponder.exe
---------- c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
---------- C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
---------- C:\Program Files\McAfee\MPF\MPFSrv.exe
---------- C:\Windows\system32\svchost.exe
---------- C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
---------- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
---------- C:\Windows\system32\svchost.exe
---------- C:\Windows\System32\svchost.exe
---------- C:\Windows\system32\SearchIndexer.exe
---------- C:\Windows\system32\DRIVERS\xaudio.exe
---------- C:\Windows\system32\taskeng.exe
---------- C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
---------- c:\PROGRA~1\mcafee.com\agent\mcagent.exe
---------- C:\Windows\system32\taskeng.exe
---------- C:\Windows\system32\Dwm.exe
---------- C:\Windows\Explorer.EXE
---------- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
---------- C:\Windows\RtHDVCpl.exe
---------- C:\Windows\System32\rundll32.exe
---------- C:\Windows\System32\rundll32.exe
---------- C:\Program Files\iTunes\iTunesHelper.exe
---------- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
---------- C:\Windows\ehome\ehtray.exe
---------- C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
---------- C:\Windows\ehome\ehmsas.exe
---------- C:\Program Files\iPod\bin\iPodService.exe
---------- C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
---------- c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
---------- C:\Program Files\Internet Explorer\ieuser.exe
---------- C:\Windows\system32\SearchProtocolHost.exe
---------- C:\Windows\system32\SearchFilterHost.exe
---------- C:\Windows\system32\taskeng.exe
---------- C:\Windows\system32\DllHost.exe
---------- C:\Windows\system32\DllHost.exe
---------- C:\Windows\system32\cmd.exe
---------- C:\Rooter$\RK.exe

----------------------\\ Search..

----------------------\\ ROOTKIT !!



1 - "C:\Rooter$\Rooter_1.txt" - Sat 04/18/2009|23:39

----------------------\\ Scan completed at 23:39

[Shaba]

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

• Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
• Double click on RSIT.exe to run RSIT.
• Click Continue at the disclaimer screen.
• Once it has finished, two logs will open. Please post the contents of both log.txt (<< will be maximized) and info.txt (<< will be minimized)

Post:

- mbam log
- rsit logs (taken after mbam run)

[Cocokure]

Hello there!

I followed your instructions and had no problems running Malwarebytes and RSIT. Below are the contents of all three logs (each title highlighted in red). How does it look now? Thanks for your help!

Chris


Malwarebytes

Malwarebytes' Anti-Malware 1.36
Database version: 2029
Windows 6.0.6001 Service Pack 1

4/22/2009 11:42:02 PM
mbam-log-2009-04-22 (23-42-02).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 171938
Time elapsed: 1 hour(s), 12 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


RSIT - log.txt

Logfile of random's system information tool 1.06 (written by random/random)
Run by Carol at 2009-04-22 23:43:53
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 231 GB (78%) free of 295 GB
Total RAM: 2045 MB (57% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:44:02 PM, on 4/22/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Carol\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Carol.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatche ... p=aus&qkw=%s&tbid=60001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [EPSON Stylus CX7400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICDA.EXE /FU "C:\Users\Carol\AppData\Local\Temp\E_S5FFB.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net ... plugin.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8396 bytes

======Scheduled tasks folder======

C:\Windows\tasks\McDefragTask.job
C:\Windows\tasks\McQcTask.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - c:\Program Files\Java\jre1.6.0\bin\ssv.dll [2007-10-09 501384]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}]
scriptproxy - C:\Program Files\McAfee\VirusScan\scriptsn.dll [2007-11-09 58688]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-02-09 251504]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll [2009-03-18 668656]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll [2009-02-09 522224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\Dell\BAE\BAE.dll [2006-11-09 98304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-02-09 251504]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
""= []
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-11-15 16384]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"mcagent_exe"=C:\Program Files\McAfee.com\Agent\mcagent.exe [2007-11-01 582992]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2007-05-11 4452352]
"NvSvc"=C:\Windows\system32\nvsvc.dll [2007-05-24 86016]
"NvCplDaemon"=C:\Windows\system32\NvCpl.dll [2007-05-24 8429568]
"NvMediaCenter"=C:\Windows\system32\NvMcTray.dll [2007-05-24 81920]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2009-01-05 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-01-06 290088]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes' Anti-Malware"=C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe [2009-04-06 401040]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"EPSON Stylus CX7400 Series"=C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICDA.EXE [2007-02-15 179200]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2008-06-10 68856]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-19 125952]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
C:\Program Files\DellSupport\DSAgnt.exe [2007-03-15 460784]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-11-15 16384]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\E6TaskPanel]
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe [2006-08-04 952088]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECenter]
C:\Dell\E-Center\EULALauncher.exe [2007-05-25 17920]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus CX7400 Series]
C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICDA.EXE [2007-02-15 179200]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2007-10-09 1862144]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2006-10-03 81920]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
C:\Windows\system32\NvCpl.dll [2007-05-24 8429568]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
C:\Windows\system32\NvMcTray.dll [2007-05-24 81920]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvSvc]
C:\Windows\system32\nvsvc.dll [2007-05-24 86016]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PMX Daemon]
C:\Windows\system32\ICO.EXE [2006-11-08 49152]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
C:\Windows\RtHDVCpl.exe [2007-05-11 4452352]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Digital Line Detect.lnk]
C:\PROGRA~1\DIGITA~1\DLG.exe [2006-11-03 50688]

C:\Users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MpfService]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======List of files/folders created in the last 1 months======

2009-04-22 23:43:53 ----D---- C:\rsit
2009-04-22 22:26:30 ----D---- C:\Users\Carol\AppData\Roaming\Malwarebytes
2009-04-22 22:26:25 ----D---- C:\ProgramData\Malwarebytes
2009-04-22 22:26:25 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-04-18 23:39:41 ----A---- C:\Rooter.txt
2009-04-18 23:39:32 ----D---- C:\Rooter$
2009-04-18 11:52:41 ----A---- C:\Windows\system32\lsasrv.dll
2009-04-18 11:52:40 ----A---- C:\Windows\system32\kernel32.dll
2009-04-18 11:52:39 ----A---- C:\Windows\system32\secur32.dll
2009-04-18 11:52:38 ----A---- C:\Windows\system32\apilogen.dll
2009-04-18 11:52:38 ----A---- C:\Windows\system32\amxread.dll
2009-04-18 11:52:30 ----A---- C:\Windows\system32\rpcss.dll
2009-04-18 11:52:29 ----A---- C:\Windows\system32\ntoskrnl.exe
2009-04-18 11:52:29 ----A---- C:\Windows\system32\ntkrnlpa.exe
2009-04-18 11:52:26 ----A---- C:\Windows\system32\sdohlp.dll
2009-04-18 11:52:26 ----A---- C:\Windows\system32\printfilterpipelinesvc.exe
2009-04-18 11:52:26 ----A---- C:\Windows\system32\printfilterpipelineprxy.dll
2009-04-18 11:52:26 ----A---- C:\Windows\system32\iasrecst.dll
2009-04-18 11:52:26 ----A---- C:\Windows\system32\iasdatastore.dll
2009-04-18 11:52:23 ----A---- C:\Windows\system32\iashost.exe
2009-04-18 11:52:23 ----A---- C:\Windows\system32\iasads.dll
2009-04-18 11:52:19 ----A---- C:\Windows\system32\winhttp.dll
2009-04-18 11:52:13 ----A---- C:\Windows\system32\xolehlp.dll
2009-04-18 11:52:13 ----A---- C:\Windows\system32\msdtcprx.dll
2009-04-18 11:52:05 ----A---- C:\Windows\system32\mshtml.dll
2009-04-18 11:52:04 ----A---- C:\Windows\system32\ieframe.dll
2009-04-18 11:52:03 ----A---- C:\Windows\system32\urlmon.dll
2009-04-18 11:52:01 ----A---- C:\Windows\system32\iertutil.dll
2009-04-18 11:52:00 ----A---- C:\Windows\system32\wininet.dll
2009-04-18 11:52:00 ----A---- C:\Windows\system32\msfeeds.dll
2009-04-18 11:52:00 ----A---- C:\Windows\system32\iedkcs32.dll
2009-04-18 11:51:59 ----A---- C:\Windows\system32\ieaksie.dll
2009-04-18 11:51:58 ----A---- C:\Windows\system32\occache.dll
2009-04-18 11:51:58 ----A---- C:\Windows\system32\ieUnatt.exe
2009-04-18 11:51:57 ----A---- C:\Windows\system32\ieencode.dll
2009-04-18 11:51:55 ----A---- C:\Windows\system32\mstime.dll
2009-04-18 11:51:54 ----A---- C:\Windows\system32\jsproxy.dll
2009-04-15 22:58:50 ----A---- C:\Windows\gmer_uninstall.cmd
2009-04-15 22:58:50 ----A---- C:\Windows\gmer.dll
2009-04-15 22:30:14 ----A---- C:\Windows\ntbtlog.txt
2009-04-09 23:23:50 ----D---- C:\Program Files\Trend Micro

======List of files/folders modified in the last 1 months======

2009-04-22 23:44:03 ----D---- C:\Windows\Prefetch
2009-04-22 23:43:56 ----D---- C:\Windows\Temp
2009-04-22 22:26:29 ----D---- C:\Windows\system32\drivers
2009-04-22 22:26:25 ----RD---- C:\Program Files
2009-04-22 22:26:25 ----HD---- C:\ProgramData
2009-04-22 22:25:15 ----D---- C:\Windows\System32
2009-04-22 22:25:15 ----D---- C:\Windows\inf
2009-04-22 22:25:15 ----A---- C:\Windows\system32\PerfStringBackup.INI
2009-04-22 13:16:23 ----SHD---- C:\System Volume Information
2009-04-19 23:45:12 ----D---- C:\Windows\winsxs
2009-04-19 23:35:04 ----D---- C:\Windows\system32\catroot
2009-04-19 23:33:11 ----D---- C:\Program Files\Windows Mail
2009-04-19 23:33:10 ----D---- C:\Windows\system32\wbem
2009-04-19 23:33:08 ----D---- C:\Windows\system32\manifeststore
2009-04-19 23:33:08 ----D---- C:\Windows\AppPatch
2009-04-19 23:33:05 ----D---- C:\Program Files\Internet Explorer
2009-04-19 23:29:52 ----SHD---- C:\Windows\Installer
2009-04-19 23:29:42 ----D---- C:\ProgramData\Microsoft Help
2009-04-18 23:24:30 ----D---- C:\Program Files\McAfee
2009-04-18 11:51:37 ----D---- C:\Windows\system32\catroot2
2009-04-16 00:22:42 ----D---- C:\Windows\Minidump
2009-04-16 00:22:11 ----D---- C:\Windows
2009-04-15 23:04:46 ----RA---- C:\Windows\gmer.exe
2009-04-06 10:57:24 ----A---- C:\Windows\system32\mrt.exe

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 mfehidk;McAfee Inc. mfehidk; C:\Windows\system32\drivers\mfehidk.sys [2007-11-22 201320]
R1 MPFP;MPFP; C:\Windows\System32\Drivers\Mpfp.sys [2007-07-13 125728]
R2 dsunidrv;DellSupport UniDriver; C:\Windows\system32\DRIVERS\dsunidrv.sys [2007-02-25 5376]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2006-08-04 8192]
R3 Afc;PPdus ASPI Shell; C:\Windows\system32\drivers\Afc.sys [2005-02-23 11776]
R3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\Windows\system32\DRIVERS\e1e6032.sys [2007-04-29 228224]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2008-04-17 15464]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2006-10-18 986624]
R3 HSXHWBS2;HSXHWBS2; C:\Windows\system32\DRIVERS\HSXHWBS2.sys [2006-10-18 258048]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2007-05-11 1773536]
R3 mfeavfk;McAfee Inc. mfeavfk; C:\Windows\system32\drivers\mfeavfk.sys [2007-11-22 79304]
R3 mfebopk;McAfee Inc. mfebopk; C:\Windows\system32\drivers\mfebopk.sys [2007-11-22 35240]
R3 mfesmfk;McAfee Inc. mfesmfk; C:\Windows\system32\drivers\mfesmfk.sys [2007-12-02 40488]
R3 ndiscm;Motorola SURFboard USB Cable Modem Windows Driver; C:\Windows\system32\DRIVERS\NetMotCM.sys [2004-09-29 15360]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2007-05-24 7478976]
R3 pmxmouse;PMXMOUSE; C:\Windows\system32\DRIVERS\pmxmouse.sys [2006-10-19 23232]
R3 pmxusblf;PMXUSBLF; C:\Windows\system32\DRIVERS\pmxusblf.sys [2006-10-19 19008]
R3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-19 35328]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2006-10-18 659968]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-19 83328]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-19 5632]
S3 DSproct;DSproct; \??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys [2006-10-05 4736]
S3 gmer;gmer; C:\Windows\System32\DRIVERS\gmer.sys [2009-04-15 68961]
S3 mferkdk;McAfee Inc. mferkdk; C:\Windows\system32\drivers\mferkdk.sys [2007-11-22 33832]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-19 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-19 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-19 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-19 6016]
S3 R300;R300; C:\Windows\system32\DRIVERS\atikmdag.sys [2006-11-02 2028032]
S4 iaStor;Intel AHCI Controller; C:\Windows\system32\drivers\iastor.sys [2007-04-26 304920]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-11-07 132424]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
R2 mcmscsvc;McAfee Services; C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe [2008-01-09 767976]
R2 McNASvc;McAfee Network Agent; c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe [2008-01-25 2458128]
R2 McProxy;McAfee Proxy Service; c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe [2007-08-15 359248]
R2 McShield;McAfee Real-time Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe [2007-07-24 144704]
R2 MpfService;McAfee Personal Firewall Service; C:\Program Files\McAfee\MPF\MPFSrv.exe [2007-07-18 856864]
R2 RoxWatch9;Roxio Hard Drive Watcher 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe [2006-11-05 159744]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter); C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2008-08-13 201968]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2006-08-04 386560]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-01-06 536872]
R3 McSysmon;McAfee SystemGuards; C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe [2007-12-05 695624]
S3 DSBrokerService;DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [2007-03-19 70656]
S3 GoogleDesktopManager;GoogleDesktopManager; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2007-10-09 1862144]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-02-09 137200]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 McODS;McAfee Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe [2007-11-07 378184]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 RoxMediaDB9;RoxMediaDB9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2006-11-05 880640]
S3 stllssvr;stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2006-09-14 73728]
S3 Symantec RemoteAssist;Symantec RemoteAssist; C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe [2008-01-29 394704]

-----------------EOF-----------------


RSIT - info.txt

info.txt logfile of random's system information tool 1.06 2009-04-22 23:44:07

======Uninstall list======

-->MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.3-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81300000003}
Adobe Shockwave Player-->C:\Windows\System32\Adobe\SHOCKW~1\UNWISE.EXE C:\Windows\System32\Adobe\SHOCKW~1\Install.log
AOL Install-->MsiExec.exe /I{2357B8BC-88C9-4A72-818C-050CC4EB0778}
Apple Mobile Device Support-->MsiExec.exe /I{EC4455AB-F155-4CC1-A4C5-88F3777F9886}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
ArcSoft PhotoImpression 6-->C:\Program Files\InstallShield Installation Information\{D03E7B00-CA85-4684-9321-1888873C34BD}\Setup.exe -runfromtemp -l0x0009 -removeonly
ArcSoft Print Creations-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0D6D96F4-0CAF-4522-B05F-70A88EDECDFD}\Setup.exe" -l0x9
Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B}
Browser Address Error Redirector-->MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
Conexant D850 PCI V.92 Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1\HXFSETUP.EXE -U -IDel200fz.inf
Dell DataSafe Online-->MsiExec.exe /I{2C6C74C2-042F-4D36-B7B0-0C538FCF01AB}
Dell Support Center (Support Software)-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
Dell System Customization Wizard-->MsiExec.exe /I{13BA7B44-B712-4DEE-A7B8-1DD564F37AE5}
DellSupport-->MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Line Detect-->C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
EarthLink Setup Files-->MsiExec.exe /X{5E68BB65-4059-4FE5-AAC4-0CD1D79BBDE2}
EarthLink Software-->"C:\Program Files\EarthLink TotalAccess\uninstll.exe" /W
EPSON CX7400 User's Guide-->C:\Program Files\epson\guide\cx7400_e\uninstall.exe
EPSON Printer Software-->C:\Windows\system32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R
EPSON Scan-->C:\Program Files\epson\escndv\setup\setup.exe /r
EPSON Stylus CX7400 Series Scanner Driver Update-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{24ADC0E4-8D3E-40C4-9106-F2DE5E9112F1}\Setup.exe" -l0x9
Games, Music, & Photos Launcher-->MsiExec.exe /I{3E25E350-949F-4DB7-8288-2A60E018B4C1}
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_0531C63A913CC9D1.exe" /uninstall
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Intel(R) PRO Network Connections 12.1.11.0-->MsiExec.exe /i{777CA40C-0206-4EF6-A0FC-618BF06BF8D0} ARPREMOVE=1
Intel(R) PRO Network Connections 12.1.11.0-->MsiExec.exe /i{777CA40C-0206-4EF6-A0FC-618BF06BF8D0} ARPREMOVE=1
Internet Service Offers Launcher-->MsiExec.exe /I{CCFF1E13-77A2-4032-8B12-7566982A27DF}
iTunes-->MsiExec.exe /I{F5C63795-2708-4D15-BF18-5ABBFF7DFFC8}
Java(TM) SE Runtime Environment 6-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160000}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
McAfee SecurityCenter-->C:\Program Files\McAfee\MSC\mcuninst.exe
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Modem Diagnostic Tool-->MsiExec.exe /I{F63A3748-B93D-4360-9AD4-B064481A5C7B}
Mouse Suite for Desktop Computers-->C:\Program Files\InstallShield Installation Information\{448E2D77-E504-4221-B2C2-93646B344729}\setup.exe -runfromtemp -l0x0009 -removeonly
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833)-->MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
NVIDIA Drivers-->C:\Windows\system32\NVUNINST.EXE UninstallGUI
Product Documentation Launcher-->MsiExec.exe /I{89CEAE14-DD0F-448E-9554-15781EC9DB24}
QualxServ Service Agreement-->MsiExec.exe /X{0F756CD9-4A1E-409B-B101-601DDC4C03AA}
QuickTime-->MsiExec.exe /I{216AB108-2AE1-4130-B3D5-20B2C4C80F8F}
Realtek High Definition Audio Driver-->RtlUpd.exe -r -m
Roxio Creator Audio-->MsiExec.exe /I{83FFCFC7-88C6-41c6-8752-958A45325C82}
Roxio Creator BDAV Plugin-->MsiExec.exe /I{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}
Roxio Creator Copy-->MsiExec.exe /I{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
Roxio Creator Data-->MsiExec.exe /I{0D397393-9B50-4c52-84D5-77E344289F87}
Roxio Creator DE-->MsiExec.exe /I{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Roxio Creator Tools-->MsiExec.exe /I{0394CDC8-FABD-4ed8-B104-03393876DFDF}
Roxio Express Labeler-->MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD DE-->MsiExec.exe /I{D639085F-4B6E-4105-9F37-A0DBB023E2FB}
Roxio Update Manager-->MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Security Update for 2007 Microsoft Office System (KB951550)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {B243E9A5-ED77-4F1B-B338-2486FD82DC85}
Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {797AE457-BA17-4BBC-B501-25FB3A0103C7}
Security Update for 2007 Microsoft Office System (KB960003)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {F04F8702-18D0-458D-921E-146FB7CD38CF}
Security Update for Microsoft Office Excel 2007 (KB959997)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {9EAC3AEC-5C81-4856-A05B-DE9DC236D740}
Security Update for Microsoft Office OneNote 2007 (KB950130)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {F1B2401C-B610-4BF2-AA1C-52C55827A8F4}
Security Update for Microsoft Office PowerPoint 2007 (KB951338)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {558B709B-821B-4FC5-90FC-9A8890641E77}
Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5F7F6FFF-395D-480E-8450-64F385D82C5F}
Security Update for Microsoft Office system 2007 (KB956828)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {885E081B-72BD-4E76-8E98-30B4BE468FAC}
Security Update for Microsoft Office Word 2007 (KB956358)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {4551666D-0FD6-4C69-8A81-1C6F2E64517C}
Security Update for Visio 2007 (KB947590)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {6BAD036C-261F-4BEF-96CF-C20678D07A41}
Sonic Activation Module-->MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
Spelling Dictionaries Support For Adobe Reader 8-->MsiExec.exe /I{AC76BA86-7AD7-5464-3428-800000000003}
Symantec Technical Support Web Controls-->MsiExec.exe /X{20C53FA2-4307-4671-A93F-9463B29DFCF1}
Update for Microsoft Office 2007 Help for Common Features (KB957244)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {C8C72583-C907-4D20-8973-C3858D96BD9E}
Update for Microsoft Office Excel 2007 Help (KB957242)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {51864046-74C8-487B-97CD-6167A4B1DB56}
Update for Microsoft Office OneNote 2007 Help (KB957245)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {7332DE60-DC79-4578-A60A-A5EA0D6E032B}
Update for Microsoft Office PowerPoint 2007 Help (KB957247)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {B20E2C59-EEC5-4102-9E50-5DBB2093C37D}
Update for Microsoft Office Word 2007 Help (KB957252)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {54DF3345-0720-4224-9740-C7E00303F565}
Update for Microsoft Script Editor Help (KB957253)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {F21BF703-548C-47B2-B92A-6876E9566C42}
Update for Office 2007 (KB946691)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
User's Guides-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}\setup.exe"

======Security center information======

AS: Windows Defender (disabled) (outdated)

======System event log======

Computer Name: Carol-PC
Event Code: 4
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
Record Number: 163292
Source Name: Microsoft-Windows-SpoolerWin32SPL
Time Written: 20090422152107.000000-000
Event Type: Warning
User:

Computer Name: Carol-PC
Event Code: 4
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
Record Number: 163293
Source Name: Microsoft-Windows-SpoolerWin32SPL
Time Written: 20090422152122.000000-000
Event Type: Warning
User:

Computer Name: Carol-PC
Event Code: 4
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
Record Number: 163295
Source Name: Microsoft-Windows-SpoolerWin32SPL
Time Written: 20090422152435.000000-000
Event Type: Warning
User:

Computer Name: Carol-PC
Event Code: 4
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
Record Number: 163296
Source Name: Microsoft-Windows-SpoolerWin32SPL
Time Written: 20090422152435.000000-000
Event Type: Warning
User:

Computer Name: Carol-PC
Event Code: 134
Message: NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: No such host is known. (0x80072AF9)
Record Number: 163320
Source Name: Microsoft-Windows-Time-Service
Time Written: 20090422181353.000000-000
Event Type: Warning
User:

=====Application event log=====

Computer Name: Carol-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-4136371744-3181277533-3732655622-1000_Classes:
Process 976 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000_CLASSES

Record Number: 45552
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20090419045917.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: Carol-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
16 user registry handles leaked from \Registry\User\S-1-5-21-4136371744-3181277533-3732655622-1000:
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000
Process 912 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000\Software\Policies\Microsoft\SystemCertificates
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000\Software\Policies\Microsoft\SystemCertificates
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000\Software\Policies\Microsoft\SystemCertificates
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000\Software\Policies\Microsoft\SystemCertificates
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000\Software\Microsoft\SystemCertificates\Root
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000\Software\Microsoft\SystemCertificates\SmartCardRoot
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000\Software\Microsoft\SystemCertificates\TrustedPeople
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000\Software\Microsoft\SystemCertificates\Disallowed
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000\Software\Microsoft\SystemCertificates\My
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000\Software\Microsoft\SystemCertificates\trust
Process 3988 (\Device\HarddiskVolume3\Windows\System32\wbem\WmiPrvSE.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000\Software\Microsoft\SystemCertificates\CA

Record Number: 45605
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20090420033300.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: Carol-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-4136371744-3181277533-3732655622-1000_Classes:
Process 912 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000_CLASSES

Record Number: 45606
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20090420033302.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: Carol-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-4136371744-3181277533-3732655622-1000:
Process 1000 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000

Record Number: 45637
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20090420034739.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: Carol-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-4136371744-3181277533-3732655622-1000_Classes:
Process 1000 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-4136371744-3181277533-3732655622-1000_CLASSES

Record Number: 45638
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20090420034740.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

=====Security event log=====

Computer Name: Carol-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 57626
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090423034401.659400-000
Event Type: Audit Failure
User:

Computer Name: Carol-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 57627
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090423034401.690600-000
Event Type: Audit Failure
User:

Computer Name: Carol-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 57628
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090423034401.721800-000
Event Type: Audit Failure
User:

Computer Name: Carol-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 57629
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090423034401.753000-000
Event Type: Audit Failure
User:

Computer Name: Carol-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 57630
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090423034401.768600-000
Event Type: Audit Failure
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Intel\DMIX;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 13, GenuineIntel
"PROCESSOR_REVISION"=0f0d
"NUMBER_OF_PROCESSORS"=2
"RoxioCentral"=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip

-----------------EOF-----------------

[Shaba]

It looks good

Please go to Kaspersky website and perform an online antivirus scan.

1. Read through the requirements and privacy statement and click on Accept button.
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
3. When the downloads have finished, click on Settings.
4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
   Spyware, Adware, Dialers, and other potentially dangerous programs
   Archives
   
5. Click on My Computer under Scan.
6. Once the scan is complete, it will display the results. Click on View Scan Report.
7. You will see a list of infected items there. Click on Save Report As....
8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
9. Please post this log in your next reply along with a fresh HijackThis log.

[Cocokure]

OK -- The Kasersky Scan didn't return anything in the report (no malicious files detected), so there was nothing for me to attach. So, below is a fresh HijackThis log. Is she OK now?

Thanks!
Chris


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:44:02 PM, on 4/22/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Carol\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Carol.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatche ... p=aus&qkw=%s&tbid=60001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [EPSON Stylus CX7400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICDA.EXE /FU "C:\Users\Carol\AppData\Local\Temp\E_S5FFB.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net ... plugin.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8396 bytes

[Shaba]

Yes we can assume so unless you have some issues left?

[Cocokure]

I haven't seen anything odd since I have been working with it and she has been afraid to use it. I'll have her keep an eye on it and let me know if she has any other problems.

Thanks again for everything that you do and keep up the good work!

Chris

[Shaba]

OK, test a bit and let me know

[Shaba]

Cocokure?