Trojan-Dropper

[Bobby38]

I have Trojan-Dropper try as I may I cannot get rid of it I have tried Regedit but as soon as I go on the internet my Virus Checker tells me

C:\…\Temp\adwsetup_upd.exe is blocked
Object infected with a virus Trojan-Dropper.Win32.Agent.abb

C:\…adsetup.silent.1.20[…is blocked
Object infected with a virus Trojan-Dropper.Win32.Agent.abb

I have looked at Win32 but cannot see anything resembling the above

[Linkmaster]

Hi Bobby38, Welcome to MalWare Removal !!

In order for us to help I need you to do the following:
You may wish to print out a copy of these instructions to follow while you complete this procedure

Please create a folder on your C:\ drive and give it a name (example:HJT)
Please download HijackThis 1.99.1© by Merijn
Unzip it in the folder you just created.

Read this Tutorial on how to post a log here !!

After the log is posted I can then help you properly !!
Thank you !

[Bobby38]

I hope this is correct

Logfile of HijackThis v1.99.1
Scan saved at 14:35:45, on 20/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Innovative Solutions\Advanced Uninstaller PRO 2005 version 7\monitor.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: wb - {55BE9F0D-6CAF-4c3e-B125-5A13A8C9D0EC} - C:\WINDOWS\system32\nsn5C.dll
O2 - BHO: IRiras Class - {95C60327-8E17-44D6-98EB-7EB70CC606DD} - C:\WINDOWS\system32\irasvyvg.dll (file missing)
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsuB.dll (file missing)
O4 - HKLM\..\Run: [KAVPersonal50] C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe /minimize
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVPCC] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\avpcc.exe" /wait
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Advanced Uninstaller PRO Installation Monitor] "C:\Program Files\Innovative Solutions\Advanced Uninstaller PRO 2005 version 7\monitor.exe"
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/ ... nicode.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by15fd.bay15.hotmail.msn.com/res ... nPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 7366024872
O16 - DPF: {84818113-96C5-11D2-BE39-006008BF4DD5} (ViewDirector Object) - http://subscribers.scotlandspeople.gov. ... ewdw32.ocx
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E2C0466F-7D15-4EE9-AADD-3CF1E8E420CD}: NameServer = 80.225.252.50 80.225.252.58
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: KAV Monitor Service (KAVMonitorService) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\avpm.exe" /service (file missing)
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

[Linkmaster]

I am working on your log. As soon as a MR Staff Member reviews my fix, I will post it for you.
Thank you for being patient.

[Linkmaster]

You did fine !!

You may wish to print out a copy of these instructions to follow while you complete this procedure

Show Hidden Files :
Click Start
Open My Computer
Select the Tools menu and click Folder Options
Select the View Tab
Under the Hidden files and folders heading select Show hidden files and folders
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK

I need you to download some programs to aide in our fix :Do Not Run Them Yet

Download CCleaner© by CCleaner.com

Download and Install Ad-aware SE© by Lavasoft
NOTE: If you have a previous version of Ad-Aware installed, during the installation of the new version (1.06) you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
Close ALL windows except Ad-Aware SE.

Click on the world icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
Close Adaware SE

Download and Install Ewido Security Suite© by Ewido Networks
When installing, under "Additional Options" uncheck :

"Install background guard"
"Install scan via context menu"

Launch Ewido, there should be an icon on your desktop double-click it.
The program will now go to the main screen
You will need to update Ewido to the latest definition files.
On the left hand side of the main screen click update
Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update ewido.
Ewido Manual Updates

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put a check mark in the boxes, only next to these following items : (if present)

O2 - BHO: wb - {55BE9F0D-6CAF-4c3e-B125-5A13A8C9D0EC} - C:\WINDOWS\system32\nsn5C.dll
O2 - BHO: IRiras Class - {95C60327-8E17-44D6-98EB-7EB70CC606DD} - C:\WINDOWS\system32\irasvyvg.dll (file missing)
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsuB.dll (file missing)

Click Fix Checked

Run Ad-AwareSE

Click on the Gear icon (second from the left at the top of the window) to access the preferences/settings window:

General Button :

Safety & Settings: Check (Green) all three.

Tweak Button :

Cleaning Engine UNcheck "Always try to unload modules before deletion"

Click Proceed

Click "Scan Now" at left

Deselect : "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat.

Select "Search for low-risk threats"

Select "Perform full system scan"

Click Next

When the scan has completed, select Next

In the Scanning Results window, select the "Critical Objects" tab.

Right-click on the screen and choose "Select all objects"

Click Next to remove the infections found, and click OK to the prompt.

Restart the computer

Run CCleaner
SETUP
DO NOT USE THE ISSUES FEATURE!!!!
Open CCleaner
Options, Advanced: Uncheck "Only delete files in Windows Temp folders older than 48 hours" (for cleaning malware files!)

Options, Settings: Check "Run CCleaner when system starts" (optional)
Options, Settings: Check "Add 'Run Cleaner' option to Recycle Bin context menu" (optional)

To clean your machine, it is highly recommended that you clean the following directory contents (but not the directory folder):

Options>CustomFolders>Add Folder>Navigate to these folders (click on bold folder once and hit OK) :
(Depending on Operating System and/or Browser, some of the following folders may not be present)
* C:\Windows\Prefetch
* C:\Windows\System32\config\systemprofile\cookies
* C:\Windows\System32\config\systemprofile\localsettings\Temp
* C:\Windows\System32\config\systemprofile\localsettings\Temporary Internet Files
* C:\Program Files\Firefox\Profiles\<user>\<num>\Cache
* C:\Program Files\Opera\Cache4
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files (This will delete all your cached internet content including cookies.)
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files
* C:\Documents and Settings\<user>\Application Data\Firefox\Profiles\<user>\<num>\Cache
* C:\Documents and Settings\<Your Profile>\Cookies
* C:\Documents and Settings\<Any other users Profile>\Cookies
Hit OK
In left pane, scroll down to "Advanced, Custom Folders", put a check in Custom Folders
Then click on Run Cleaner
Put check in box to not show message again.
It will automatically clean.

Close out CCleaner.

Run Ewido Security Suite
Click on scanner
Click on Complete System Scan and the scan will begin.
NOTE:During some scans with ewido it is finding cases of false positives.
**See Below**

**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")

You will need to step through the process of cleaning files one-by-one.
If Ewido detects a file you KNOW to be legitimate, select none as the action.
DO NOT select "Perform action on all infections"
If you are unsure of any entry found select none for now.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report .txt file to your desktop.
Now close Ewido Security Suite.

Reboot to Safe mode
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear.
Select the Safe Mode option and press Enter

Open Windows Explorer, locate and Delete the following files in BOLD : (if present)

C:\WINDOWS\system32\nsn5C.dll
C:\WINDOWS\system32\irasvyvg.dll
C:\WINDOWS\system32\nsuB.dll

Reboot back to Normal Mode

Post a fresh HijackThis log, and the Ewido log here

[NonSuch]

Whilst we appreciate that you may be busy, it has been 10 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum.

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.