Browser Hijacking

[darinsharp]

Running Explorer and can not set the homepage, it defaults back to Dell MyWay... Didn't think it was a big deal, just figured it was a shady marketing deal with Dell. Switched to Firefox with no problems for a while. Now when I click on a link from a google or yahoo search it goes to the site then redirects to other random unrelated sites... business.com, Build Mussle Now etc. Firefox is also crashing very regularly now, where i have never had it crash before. spyware is evil

also noticed that my page file is usually at like 400M or so and when firefox goes nuts it can jump to 2G and flat line there, not sure if the two are related or not Thank you in advance for any help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:38:30 AM, on 3/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Adobe\Photoshop 7.0\Photoshop.exe
C:\Program Files\Adobe\Illustrator 10.0.3\Support Files\Contents\Windows\Illustrator.exe
C:\Program Files\Common Files\Adobe\Web\AOM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MaxtorCombo] "C:\PROGRA~1\Dantz\RETROS~1\ComboButton.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [BHR] C:\Program Files\Zamaan's Software\Browser Hijack Retaliator 4.5\BHR.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-19\..\Run: [wejebewewi] Rundll32.exe "C:\WINDOWS\system32\suteniro.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [wejebewewi] Rundll32.exe "C:\WINDOWS\system32\suteniro.dll",s (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/v ... .2.3.7.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 9326353546
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/B ... ofupld.cab
O16 - DPF: {7FE26BE2-B923-4B41-9834-E84DA1CC1F96} (Maid Control) - http://vsp.closetmaid.com/vsp/cmaidctl_ ... loader.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD5/JSCDL/ ... 586-jc.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://onlinedesigner.hgtv.com/images/app/view22rte.cab
O16 - DPF: {BCBC9371-9827-11DA-A72B-0800200C9A66} (View22RTEv4 Class) - http://merillat.view22.com/release_3_9_ ... 2RTEv4.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FB343C91-46C1-43E1-A70D-DB8DB676466D}: NameServer = 68.94.156.1,68.255.157.1
O20 - AppInit_DLLs: C:\WINDOWS\ ryhina.dll ,C:\WINDOWS\
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: STI Simulator - Unknown owner - C:\WINDOWS\System32\PAStiSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 9129 bytes

[dan12]

welcome to malwareremoval forums

My name is Dan, and I will be helping you to remove any infection(s) that you may have.

Please note! that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

Please observe these rules while we work:

• Perform all actions in the order given.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Stick with it till you're given the all clear.
• REMEMBER, ABSENCE OF SYMPTOMS DOES NOT MEAN THE INFECTION IS ALL GONE.

If you can do these things, everything should go smoothly.

• Please note you'll need to have Administrator priviledges to perform the fixes. (XP accounts are Administrator by default)
• Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.

Unless informed of in advance, failure to post replies within 5 days will result in this thread being closed.


It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


Installed Programs

Please could you give me a list of the programs that are installed.

• Start HijackThis
• Click on the Misc Tools button
• Click on the Open Uninstall Manager button.

You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.

I'm presently looking over your log and hope not to be too long.
Will be back with you as soon as I can.
Thanks dan

[darinsharp]

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Acrobat 5.0
Adobe Captivate 3
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Illustrator 10.0.3
Adobe PageMaker 7.0
Adobe Photoshop 7.0.1
Adobe Presenter 7
Adobe Presenter 7
Adobe Reader 7.0.5 Language Support
Adobe Reader 7.1.0
Adobe Shockwave Player
Adobe SVG Viewer 3.0
Adobe® Photoshop® Album Starter Edition 3.0
Atomic Email Hunter 3.20
Avery DesignPro
Broadcom Management Programs
Browser Hijack Retaliator 4.5
Canon S330
ccCommon
Chameleon Mega Camera Driver
ClickArt 750,000
Compatibility Pack for the 2007 Office system
Cookie Washer (AOL)
Dell Digital Jukebox Driver
Dell Laser Printer 1100 Software Uninstall
Dell Media Experience
Dell ResourceCD
Dynamic Email Validator
E-AddChecker 1.5
Exporter for ACT! (4-6)
Google AdWords Editor
Google Earth
Google SketchUp 6
Google SketchUp 6
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
Hemera Photo-Objects 50,000 Volume III
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Icon Constructor 2
Intel(R) Extreme Graphics Driver
Internet Explorer Default Page
Internet Worm Protection
Ipswitch WS_FTP Home 2007
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2
Java(TM) 6 Update 11
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
JD Secure 3.1
Juice 2.2
Lectora Enterprise Edition Demo
Lectora Professional Publishing Suite
Link Generator 1.00
LiveUpdate 3.0 (Symantec Corporation)
Logitech QuickCam
Macromedia Authorware 7.01
Macromedia Flash MX 2004
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2004
Microsoft FrontPage 2002
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Meeting 2005
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Visio 2007 Service Pack 1 (SP1)
Microsoft Office Visio 2007 Service Pack 1 (SP1)
Microsoft Office Visio MUI (English) 2007
Microsoft Office Visio Professional 2007
Microsoft Office Visio Professional 2007 Trial
Microsoft Office Visio Viewer 2003 (English)
Microsoft Office XP Professional
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Windows Journal Viewer
Mozilla Firefox (3.0.7)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MUSICMATCH® Jukebox
MyODBC
NAVShortcut
Norton AntiVirus 2006
Norton AntiVirus 2006 (Symantec Corporation)
Norton AntiVirus Help
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton Protection Center
Norton WMI Update
Norton WMI Update
PhotoWorker version 2
Power Email Verifier 3.0
PowerLink Plus Version 2.0
Presto! VideoWorks 4.5
QuickTime
Registry Mechanic 8.0
Retrospect 5.6
ScanWizard 5
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office Visio 2007 (KB957831)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB960715)
Shockwave
SimpleCam 2
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
Sony Vegas Movie Studio Platinum 6.0
SPBBC
SuperSonic
Symantec
Symantec Technical Support Web Controls
Update for Office 2007 (KB946691)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
URGE
Virtual Earth 3D (Beta)
WebCam 4.00 Personal Edition
Webcam Basic
Windows Defender
Windows Defender Signatures
Windows Genuine Advantage v1.3.0254.0
Windows Imaging Component
Windows Live installer
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WordPerfect Office 11
Yahoo! Anti-Spy
Yahoo! extras
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Toolbar
Yawcam
ZendStudioClient-5.0.0
ZNsoft Icon Maker

[dan12]

Have you set this ip address?
O17 - HKLM\System\CCS\Services\Tcpip\..\{FB343C91-46C1-43E1-A70D-DB8DB676466D}: NameServer = 68.94.156.1,68.255.157.1


Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present)


R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit



Registry Cleaners

I notice the presence of RegistryMechanic Registry Cleaner on your pc.

I don't personally recommend the use of ANY registry cleaners.
Here is an excerpt from a discussion on regcleaners

Most reg cleaners aren't "bad" as such, but they aren't perfect and even the best have been known to cause problems.
The point we are trying to make is that the risk of using one far outweighs any benefit.
If it does work perfectly you will not see any difference
If it doesn't work properly you may end up with an expensive doorstop.

http://forums.whatthetech.com/Regcleaner_t42862.html


----------------------------------


Download and run Combofix
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
• Double click on ComboFix.exe & follow the prompts.
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.
When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.

If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
----------------------------------------------
Post back:
Combofix report.
A new HijackThis log.

[darinsharp]

017-I belive that was setup on this system before, if so it is nolonger needed
---------------------------------

ComboFix 09-03-06.02 - Trish Hamilton 2009-03-09 13:38:41.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.187 [GMT -5:00]
Running from: c:\documents and settings\Paula Gee\Desktop\ComboFix.exe
AV: Norton AntiVirus 2006 *On-access scanning disabled* (Updated)
FW: Norton Internet Worm Protection *enabled*
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\IE4 Error Log.txt
c:\windows\system32\_000005_.tmp.dll
c:\windows\system32\_000006_.tmp.dll
c:\windows\system32\_000007_.tmp.dll
c:\windows\system32\comrepl.exe
c:\windows\system32\drivers\fad.sys

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-02-09 to 2009-03-09 )))))))))))))))))))))))))))))))
.

2009-03-04 12:16 . 2009-03-04 12:16 <DIR> d-------- C:\temp
2009-03-04 12:16 . 2009-03-04 12:16 <DIR> d-------- c:\documents and settings\Paula Gee\.jnlp-applet
2009-03-03 15:01 . 2009-03-03 15:01 <DIR> d-------- c:\documents and settings\Paula Gee\Contacts
2009-03-03 14:57 . 2009-03-03 14:59 <DIR> d-------- c:\program files\Windows Live
2009-03-03 14:57 . 2009-03-03 14:58 <DIR> d--hsc--- c:\program files\Common Files\WindowsLiveInstaller
2009-03-03 14:56 . 2009-03-03 14:56 <DIR> d-------- c:\documents and settings\All Users\Application Data\WLInstaller
2009-03-03 11:19 . 1998-06-24 01:00 244,024 --a------ c:\windows\SYSTEM32\MSFLXGRD.OCX
2009-03-03 11:19 . 2000-05-22 05:00 203,976 --a------ c:\windows\SYSTEM32\richtx32.ocx
2009-03-03 11:19 . 2004-03-09 01:00 132,880 --a------ c:\windows\SYSTEM32\MSINET.OCX
2009-03-03 11:18 . 2009-03-03 11:18 <DIR> d-------- c:\program files\Zamaan's Software
2009-03-03 11:01 . 2009-03-09 13:52 <DIR> d-a------ c:\documents and settings\All Users\Application Data\TEMP
2009-03-01 14:45 . 2009-03-01 14:45 959 --a------ c:\windows\security.reg
2009-02-25 04:01 . 2008-04-13 19:12 8,461,312 --a------ c:\windows\SYSTEM32\SET4673.tmp

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-08 23:18 0 ----a-w c:\windows\system32\drivers\lvuvc.hs
2009-03-06 20:13 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-03-03 15:47 --------- d-----w c:\program files\ACT
2009-03-02 15:15 --------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-03-01 19:02 --------- d--h--w c:\documents and settings\Paula Gee\Application Data\Move Networks
2009-02-26 09:08 --------- d-----w c:\program files\Microsoft Silverlight
2009-02-25 01:49 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater
2009-02-12 09:03 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2009-02-11 16:19 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 16:19 15,504 ----a-w c:\windows\system32\drivers\mbam.sys
2008-01-22 19:36 81,544 -c--a-w c:\documents and settings\Paula Gee\Application Data\GDIPFONTCACHEV1.DAT
2005-10-14 19:15 642 ----a-w c:\program files\Shortcut to setup.lnk
2005-07-15 18:00 262,144 ----a-w c:\program files\Uninstall My Web Search.dll
2008-09-03 15:38 32,768 --sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008090320080904\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"RegistryMechanic"="c:\program files\Registry Mechanic\RegMech.exe" [2008-07-08 2828184]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2007-10-18 5724184]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-06-22 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-06-22 126976]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-03-15 122933]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-02-11 53096]
"MaxtorCombo"="c:\progra~1\Dantz\RETROS~1\ComboButton.exe" [2002-07-15 40960]
"BHR"="c:\program files\Zamaan's Software\Browser Hijack Retaliator 4.5\BHR.exe" [2006-07-20 9375744]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-13 c:\windows\SYSTEM32\narrator.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-11-09 110592]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.SP54"= SP5X_32.DLL
"VIDC.SP55"= SP5X_32.DLL
"VIDC.SP56"= SP5X_32.DLL
"VIDC.SP57"= SP5X_32.DLL
"VIDC.SP58"= SP5X_32.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\EngineServer.exe]
"Debugger"=svchost.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\McTray.exe]
"Debugger"=svchost.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\mfeann.exe]
"Debugger"=svchost.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\mfevtps.exe]
"Debugger"=svchost.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\udaterUI.exe]
"Debugger"=svchost.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\image file execution options\VsTskMgr.exe]
"Debugger"=svchost.exe

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Acrobat Assistant.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Acrobat Assistant.lnk
backup=c:\windows\pss\Acrobat Assistant.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microtek Scanner Finder.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microtek Scanner Finder.lnk
backup=c:\windows\pss\Microtek Scanner Finder.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^MyWebSearch Email Plugin.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\MyWebSearch Email Plugin.lnk
backup=c:\windows\pss\MyWebSearch Email Plugin.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Paula Gee^Start Menu^Programs^Startup^MyWebSearch Email Plugin.lnk]
path=c:\documents and settings\Paula Gee\Start Menu\Programs\Startup\MyWebSearch Email Plugin.lnk
backup=c:\windows\pss\MyWebSearch Email Plugin.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^Paula Gee^Start Menu^Programs^Startup^Webshots.lnk]
path=c:\documents and settings\Paula Gee\Start Menu\Programs\Startup\Webshots.lnk
backup=c:\windows\pss\Webshots.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
--a------ 2005-06-07 00:46 57344 c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2006-02-23 15:45 278528 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechCommunicationsManager]
--a------ 2007-07-25 17:02 563984 c:\program files\Common Files\logishrd\LComMgr\Communications_Helper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]
--a------ 2007-07-25 17:06 2027792 c:\program files\Logitech\QuickCam\Quickcam.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
--a------ 2003-10-06 10:05 53248 c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
---hs---- 2008-04-13 19:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
--------- 2003-08-26 19:47 204800 c:\program files\Dell\Media Experience\PCMService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2006-04-21 10:25 155648 c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
--a------ 2009-01-05 15:06 136600 c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
--a------ 2006-11-30 22:49 4662776 c:\program files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"odserv"=3 (0x3)
"LiveUpdate"=3 (0x3)
"gusvc"=2 (0x2)
"Automatic LiveUpdate Scheduler"=2 (0x2)
"VSS"=3 (0x3)
"UPS"=3 (0x3)
"TrkWks"=2 (0x2)
"TermService"=3 (0x3)
"TapiSrv"=3 (0x3)
"SwPrv"=3 (0x3)
"dmadmin"=3 (0x3)
"LVSrvLauncher"=2 (0x2)
"iPodService"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\WINDOWS\\SYSTEM32\\mmc.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=

R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [2006-11-03 13592]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-02-26 101936]
S3 Bulk503;Chameleon Mega Digital Camera;c:\windows\SYSTEM32\DRIVERS\Bulk503.sys [2007-07-20 10599]
S3 ISO503;Chameleon Mega Video Camera;c:\windows\SYSTEM32\DRIVERS\iso503.sys [2007-07-20 519936]
S3 PAC207;Webcam Basic;c:\windows\SYSTEM32\DRIVERS\PFC027.sys [2005-04-08 162176]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{01dfce43-d60a-11da-b8ee-000f1f45fda2}]
\Shell\AutoRun\command - e:\jdsecure\Windows\JDSecure31.exe
.
Contents of the 'Scheduled Tasks' folder

2009-03-09 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]

2009-03-09 c:\windows\Tasks\Norton AntiVirus - Run Full System Scan - Trish Hamilton.job
- c:\progra~1\NORTON~2\Navw32.exe [2007-05-23 13:13]

2009-03-09 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDetect.exe []

2009-03-09 c:\windows\Tasks\User_Feed_Synchronization-{A3F52A96-5EE1-464A-8A60-CD58067DD1C5}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 13:58]
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{6A048BB7-E017-4326-B207-AA996C77BBCB} - (no file)
MSConfigStartUp-ccWasher - c:\program files\Cookie Washer\aolwasher.exe
MSConfigStartUp-DellSupport - c:\program files\Dell Support\DSAgnt.exe
MSConfigStartUp-MoneyAgent - c:\program files\Microsoft Money\System\mnyexpr.exe
MSConfigStartUp-Weather - c:\progra~1\AWS\WEATHE~1\Weather.exe


.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Page_URL = hxxp://www.yahoo.com
mStart Page = hxxp://www.dell4me.com/myway
uInternet Connection Wizard,ShellNext = iexplore
TCP: {FB343C91-46C1-43E1-A70D-DB8DB676466D} = 68.94.156.1,68.255.157.1
DPF: {BCBC9371-9827-11DA-A72B-0800200C9A66} - hxxp://merillat.view22.com/release_3_9_ ... 2RTEv4.cab
FF - ProfilePath - c:\documents and settings\Paula Gee\Application Data\Mozilla\Firefox\Profiles\6bja9oob.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: c:\progra~1\Yahoo!\Common\npyaxmpb.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-09 13:51:16
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1973511550-901666051-2061814215-1006\Software\AFW Applications\Hemera Professional Series\Wizard Background*]
"???????e??r"=dword:00000000

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{36A83BB8-F88B-C649-635463C8C05AC14F}\{B15264AB-0199-3F85-E804346070B10C97}\{1DF6944D-48A5-7AC3-364F976F1552112E}*]
"S6KI1YERXJTIP3T5RVDI41UR2G1"=hex:01,00,01,00,00,00,00,00,26,ff,b1,c2,08,0b,50,
9e,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{945169D7-C27E-315B-97A3E6913A1C7622}\{06C63AB7-5C18-FA8E-E5D32118C99A5B59}\{F7BD6AFF-A45B-6FB8-BB91AB79C0A3DA53}*]
"{3EE4C831-B7E0-4ed1-B9FC-EDC523C9612F}1"=hex:01,00,01,00,0c,00,00,00,4a,4a,bb,
d7,24,fb,49,a5,47,b8,90,8b,c0,e8,33,e2,39,b1,12,ea,07,cf,fe,47,37,65,1b,eb,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A76448FF-EA59-23D3-98F3B9C94A7EC293}\{51B7BFF3-30C4-3859-72DBC6993BF1721D}\{60FC5D85-3D13-ED0E-8811CBE6817E353D}*]
"NRDFOBLVNAUE2QOGEQXAH1Y2DD1"=hex:01,00,01,00,00,00,00,00,b0,0a,ac,41,7a,16,04,
de,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Symantec Shared\CCSETMGR.EXE
c:\program files\Common Files\Symantec Shared\CCEVTMGR.EXE
c:\program files\Common Files\Symantec Shared\SNDSrvc.exe
c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\program files\Common Files\logishrd\LVMVFM\LVPrcSrv.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\logishrd\LVCOMSER\LVComSer.exe
c:\windows\SYSTEM32\LxrJD31s.exe
c:\program files\Norton AntiVirus\IWP\NPFMNTOR.EXE
c:\windows\SYSTEM32\PAStiSvc.exe
c:\program files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
c:\program files\Symantec\LiveUpdate\AUPDATE.EXE
c:\progra~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe
.
**************************************************************************
.
Completion time: 2009-03-09 14:00:16 - machine was rebooted [Trish Hamilton]
ComboFix-quarantined-files.txt 2009-03-09 18:59:36

Pre-Run: 37,060,833,280 bytes free
Post-Run: 39,757,131,776 bytes free

255 --- E O F --- 2009-02-27 14:57:45

-------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:04:21 PM, on 3/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Dantz\RETROS~1\ComboButton.exe
C:\Program Files\Zamaan's Software\Browser Hijack Retaliator 4.5\BHR.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MaxtorCombo] "C:\PROGRA~1\Dantz\RETROS~1\ComboButton.exe"
O4 - HKLM\..\Run: [BHR] C:\Program Files\Zamaan's Software\Browser Hijack Retaliator 4.5\BHR.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/v ... .2.3.7.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 9326353546
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/B ... ofupld.cab
O16 - DPF: {7FE26BE2-B923-4B41-9834-E84DA1CC1F96} (Maid Control) - http://vsp.closetmaid.com/vsp/cmaidctl_ ... loader.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD5/JSCDL/ ... 586-jc.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://onlinedesigner.hgtv.com/images/app/view22rte.cab
O16 - DPF: {BCBC9371-9827-11DA-A72B-0800200C9A66} (View22RTEv4 Class) - http://merillat.view22.com/release_3_9_ ... 2RTEv4.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FB343C91-46C1-43E1-A70D-DB8DB676466D}: NameServer = 68.94.156.1,68.255.157.1
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: STI Simulator - Unknown owner - C:\WINDOWS\System32\PAStiSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 8796 bytes

[dan12]

Did you used to run Mcafee? finding a lot of leftovers.
Who is your current service provider?


: Malwarebytes' Anti-Malware :

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\\Documents and Settings\\Username\\Application Data\\Malwarebytes\\Malwarebytes' Anti-Malware\\Logs\\mbam-log-date (time).txt

Post malwarebytes report

[darinsharp]

Norton is the current provider

------------------------------------

Malwarebytes' Anti-Malware 1.34
Database version: 1814
Windows 5.1.2600 Service Pack 3

3/11/2009 9:13:44 AM
mbam-log-2009-03-11 (09-13-44).txt

Scan type: Full Scan (C:\|)
Objects scanned: 268406
Time elapsed: 2 hour(s), 34 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[dan12]

Norton is the current provider

you mean norton is the antivirus program? I need to know your service provider as I don't want to take out the 017 until I'm happy

[darinsharp]

correct Norton is the current anti virus program.

[dan12]

I need to know your service provider as I don't want to take out the 017 until I'm happy

???

[darinsharp]

I need to know your service provider as I don't want to take out the 017 until I'm happy

???

for internet? i believe it is AT&T

if that is not what you are asking please tell me how to look up what you need, thank you

[dan12]

Ok, thanks will post to you soon

[dan12]

let's get those remnants of mcafee

Remove McAfee

Please click HERE and follow the instructions to download and run the Mcafee removal tool

----------------------------


***Please close any instances of Internet Explorer before continuing!***

• Double-click on JavaRa.exe to start the program.
  
• From the drop-down menu, choose English and click on Select.
  
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  
• A logfile will pop up. Please save it to a convenient location and post it into the thread.

Then download and install Java Runtime Environment (JRE) 6 Update 12.




Please go to Kaspersky website and perform an online antivirus scan.

1. Read through the requirements and privacy statement and click on Accept button.
   
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
   
3. When the downloads have finished, click on Settings.
   
4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
   Spyware, Adware, Dialers, and other potentially dangerous programs
   Archives
   Mail databases
5. Click on My Computer under Scan.
   
6. Once the scan is complete, it will display the results. Click on View Scan Report.
   
7. You will see a list of infected items there. Click on Save Report As....
   
8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
   
9. Please post this log in your next reply.

along with the java report

[darinsharp]

The link is no longer active is their another site to get it from?

[dan12]

Ok, will find one for you.can you continue with the rest.
dan