You have been, with neither provocation nor justification, behaving in a very rude and obnoxious manner. Instead of trying to browbeat a free volunteer into giving you live support, you should take the infected computer into a trusted local shop and have them back up the data and perform a reformat and reinstallation of the operating system. Of course, unlike us, they will not provide their services free of charge, so be prepared to pay for them. You should be forewarned, however, that if you treat them as rudely as you have treated peku006, you will likely find yourself shown to the nearest exit, with a strong suggestion that you do not come back, which is exactly what I would like to do right now, as you are no longer welcome at this site.
This topic is now closed.