Antivirus 2009 has my computer hostage

[Shelley]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:08:53, on 1/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run""
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [sysguardn] C:\WINDOWS\s
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [HPSoftwareUpdate] C:\Program Files\Hp\HP Software Update\HPWUCli.exe
O4 - HKLM\..\Policies\Explorer\Run: []

O4 - HKUS\S-1-5-19\..\RunOnce: [] (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [] (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [] (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsup ... gctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 3562911265
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 11785 bytes
First antivirus 2009 kept popping up and scanning, then I was not able to update Norton 360. Over a period of 5 days I have downloaded and ran spybot search & destroy, malwarebytes anti-malware, Smitfraudfix tool; and the result so far is I cannot open Norton 360 or even install, only remove it, and I am not able to go to the add/remove area in my computer. Also My desktop has changed, I get error messages on startup and my hair is falling out(this isn't happening although this is all driving me crazy!) I sure hope you can help me! Thank you, Shelley

[jmw3]

Welcome Shelley

Apologies for the late reply. As you can appreciate the boards are quite busy. If you still require help with your computer problem could you do the following:

Random's System Information Tool (RSIT)

• Download Random's System Information Tool (RSIT) by random/random from here and save it to your desktop.
• Right click on RSIT.exe to run the tool
• Click Continue at the disclaimer screen
• Once it has finished, two logs will open, log.txt (<<will be maximized) and info.txt (<<will be minimized)
• Copy & paste the contents of both logs in your next reply

If info.txt does not minimise to the Task Bar, you will find it in C:\rsit

[Shelley]

Here you go; thank you!
Logfile of random's system information tool 1.05 (written by random/random)
Run by HP_Administrator at 2009-01-18 13:43:01
Microsoft Windows XP Professional Service Pack 3
System drive C: has 208 GB (91%) free of 230 GB
Total RAM: 2046 MB (66% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:43:10, on 1/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\HP_Administrator\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\HP_Administrator.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run""
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [sysguardn] C:\WINDOWS\s
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [HPSoftwareUpdate] C:\Program Files\Hp\HP Software Update\HPWUCli.exe
O4 - HKLM\..\Policies\Explorer\Run: []

O4 - HKUS\S-1-5-19\..\RunOnce: [] (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [] (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [] (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsup ... gctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 3562911265
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 11852 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}]
Yahoo! Toolbar Helper - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2006-04-26 438848]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-12-18 59032]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1E8A6170-7264-4D0F-BEAE-D42A53123C75}]
C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll [2007-02-18 97960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2008-09-15 1562960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{68F9551E-0411-48E4-9AAF-4BC42A6A46BE}]
EWPBrowseObject Class - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll [2006-04-18 34304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll [2007-07-12 501136]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2008-12-20 251504]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll [2008-12-21 657904]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll [2008-12-20 522224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2006-04-26 438848]
{327C2873-E90D-4c37-AA9D-10AC9BABA46C} - Easy-WebPrint - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll [2006-04-18 552960]
{90222687-F593-4738-B738-FBEE9C7B26DF} - Show Norton Toolbar - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll [2007-02-18 609424]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2008-12-20 251504]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ehTray"=C:\WINDOWS\ehome\ehtray.exe [2005-09-29 67584]
"ftutil2"=C:\WINDOWS\system32\ftutil2.dll [2004-06-07 106496]
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2006-06-13 16239616]
"IAAnotif"=C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [2006-07-06 151552]
"NvCplDaemon"=C:\WINDOWS\system32\NvCpl.dll [2006-06-20 7622656]
"nwiz"=nwiz.exe /installquiet /keeploaded /nodetect []
"DMAScheduler"=c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe [2006-04-13 90112]
"Recguard"=C:\WINDOWS\SMINST\RECGUARD.EXE [2005-07-22 237568]
"PCDrProfiler"= []
"HPBootOp"=C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe [2006-02-15 249856]
"Reminder"=C:\Windows\Creator\Remind_XP.exe [2004-12-13 663552]
"CanonMyPrinter"=C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2006-03-21 1191936]
"SSBkgdUpdate"=C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [2003-09-29 155648]
"OpwareSE4"=C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe [2006-03-21 69632]
"ccApp"=C:\Program Files\Common Files\Symantec Shared\ccApp.exe [2007-03-14 116328]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe [2007-07-12 132496]
"Symantec PIF AlertEng"=C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2008-01-29 583048]
"Yahoo Messenger"= []
"HP Software Update"=C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [2007-05-08 54840]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run]
""=1 []

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]
"Weather"=C:\PROGRA~1\AWS\WEATHE~1\Weather.exe [2005-06-07 1339392]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-08-26 68856]
"sysguardn"=C:\WINDOWS\s []
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2008-09-16 1833296]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"HPSoftwareUpdate"=C:\Program Files\Hp\HP Software Update\HPWUCli.exe [2008-06-10 689456]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
LUMIX Simple Viewer.lnk - C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-02-15 236928]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme
"DisableStatusMessages"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=149
"NoFind"=0
"NoRun"=0
"DisallowRun"=0
"NoDriveAutoRun"=0
"NoDesktop"=0
"HideClock"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=
"NoDriveAutoRun"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\DISC\DISCover.exe"="C:\Program Files\DISC\DISCover.exe:*:Enabled:DISCover Drop & Play System"
"C:\Program Files\DISC\DiscStreamHub.exe"="C:\Program Files\DISC\DiscStreamHub.exe:*:Enabled:DISCover Stream Hub"
"C:\Program Files\DISC\myFTP.exe"="C:\Program Files\DISC\myFTP.exe:*:Enabled:DISCover FTP"
"C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe"="C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe:*:Enabled:Updates from HP"
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink"
"C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe"="C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe:*:Enabled:QuickBooks 2007 Data Manager"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe"="C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe:*:Enabled:Updates from HP"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

======File associations======

.exe - open - "%1" %*"

======List of files/folders created in the last 1 months======

2009-01-18 13:43:01 ----D---- C:\rsit
2009-01-17 13:19:57 ----HDC---- C:\WINDOWS\$NtUninstallKB958687$
2009-01-13 21:08:13 ----D---- C:\Program Files\Trend Micro
2009-01-12 21:58:21 ----A---- C:\WINDOWS\system32\o4Patch.exe
2009-01-12 21:58:21 ----A---- C:\WINDOWS\system32\Agent.OMZ.Fix.exe
2009-01-12 21:58:20 ----A---- C:\WINDOWS\system32\VACFix.exe
2009-01-12 21:58:19 ----A---- C:\WINDOWS\system32\WS2Fix.exe
2009-01-12 21:58:19 ----A---- C:\WINDOWS\system32\VCCLSID.exe
2009-01-12 21:58:19 ----A---- C:\WINDOWS\system32\swxcacls.exe
2009-01-12 21:58:19 ----A---- C:\WINDOWS\system32\swsc.exe
2009-01-12 21:58:19 ----A---- C:\WINDOWS\system32\swreg.exe
2009-01-12 21:58:19 ----A---- C:\WINDOWS\system32\SrchSTS.exe
2009-01-12 21:58:19 ----A---- C:\WINDOWS\system32\Process.exe
2009-01-12 21:58:19 ----A---- C:\WINDOWS\system32\dumphive.exe
2009-01-12 21:20:52 ----D---- C:\WINDOWS\system32\appmgmt
2009-01-12 20:45:22 ----A---- C:\WINDOWS\system32\tmp.txt
2009-01-12 20:45:03 ----A---- C:\rapport.txt
2009-01-12 20:28:58 ----A---- C:\WINDOWS\ntbtlog.txt
2009-01-12 19:57:33 ----D---- C:\WINDOWS\system32\ime
2009-01-10 19:34:06 ----D---- C:\Documents and Settings\HP_Administrator\Application Data\Malwarebytes
2009-01-10 19:34:02 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-01-10 19:34:02 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-01-09 13:42:57 ----D---- C:\Program Files\Spybot - Search & Destroy
2009-01-09 13:42:57 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-07 20:47:49 ----HDC---- C:\WINDOWS\$NtUninstallKB951978$
2009-01-07 20:47:38 ----HDC---- C:\WINDOWS\$NtUninstallKB954459$
2009-01-07 18:34:56 ----A---- C:\WINDOWS\system32\system32xp.exe.tmp
2009-01-07 08:29:06 ----D---- C:\WINDOWS\Prefetch
2009-01-07 08:26:25 ----HDC---- C:\WINDOWS\$NtUninstallKB958644$
2009-01-07 08:26:19 ----HDC---- C:\WINDOWS\$NtUninstallKB957097$
2009-01-07 08:26:12 ----HDC---- C:\WINDOWS\$NtUninstallKB957095$
2009-01-07 08:26:06 ----HDC---- C:\WINDOWS\$NtUninstallKB956841$
2009-01-07 08:26:00 ----HDC---- C:\WINDOWS\$NtUninstallKB956803$
2009-01-07 08:25:53 ----HDC---- C:\WINDOWS\$NtUninstallKB956802$
2009-01-07 08:25:44 ----HDC---- C:\WINDOWS\$NtUninstallKB955069$
2009-01-07 08:25:38 ----HDC---- C:\WINDOWS\$NtUninstallKB954600$
2009-01-07 08:25:32 ----HDC---- C:\WINDOWS\$NtUninstallKB954211$
2009-01-07 08:25:24 ----HDC---- C:\WINDOWS\$NtUninstallKB952954$
2009-01-07 08:25:18 ----HDC---- C:\WINDOWS\$NtUninstallKB952287$
2009-01-07 08:25:12 ----HDC---- C:\WINDOWS\$NtUninstallKB951748$
2009-01-07 08:25:05 ----HDC---- C:\WINDOWS\$NtUninstallKB951698$
2009-01-07 08:24:59 ----HDC---- C:\WINDOWS\$NtUninstallKB951376-v2$
2009-01-07 08:24:52 ----HDC---- C:\WINDOWS\$NtUninstallKB951376$
2009-01-07 08:24:45 ----HDC---- C:\WINDOWS\$NtUninstallKB951066$
2009-01-07 08:24:39 ----HDC---- C:\WINDOWS\$NtUninstallKB950974$
2009-01-07 08:24:33 ----HDC---- C:\WINDOWS\$NtUninstallKB950762$
2009-01-07 08:24:26 ----HDC---- C:\WINDOWS\$NtUninstallKB946648$
2009-01-07 08:24:20 ----HDC---- C:\WINDOWS\$NtUninstallKB938464$
2009-01-07 08:20:08 ----D---- C:\WINDOWS\system32\scripting
2009-01-07 08:20:08 ----D---- C:\WINDOWS\system32\en
2009-01-07 08:20:08 ----D---- C:\WINDOWS\system32\bits
2009-01-07 08:20:08 ----D---- C:\WINDOWS\l2schemas
2009-01-07 08:18:41 ----D---- C:\WINDOWS\ServicePackFiles
2009-01-07 08:15:56 ----HDC---- C:\WINDOWS\$NtServicePackUninstall$
2009-01-06 12:09:00 ----A---- C:\WINDOWS\system32\stus.exe
2008-12-30 11:41:03 ----A---- C:\WINDOWS\iPlayer.INI
2008-12-30 09:57:52 ----D---- C:\Program Files\InterActual

======List of files/folders modified in the last 1 months======

2009-01-18 13:42:04 ----D---- C:\Documents and Settings\All Users\Application Data\Symantec
2009-01-18 13:41:34 ----D---- C:\WINDOWS\Temp
2009-01-17 19:58:00 ----AD---- C:\WINDOWS
2009-01-17 19:57:14 ----D---- C:\WINDOWS\Registration
2009-01-17 19:55:46 ----D---- C:\WINDOWS\system32\CatRoot2
2009-01-17 13:43:09 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-01-17 13:20:03 ----HD---- C:\WINDOWS\inf
2009-01-17 13:19:59 ----RSHD---- C:\WINDOWS\system32\dllcache
2009-01-17 13:19:59 ----D---- C:\WINDOWS\system32\drivers
2009-01-17 13:19:59 ----D---- C:\WINDOWS\system32
2009-01-17 13:19:49 ----HD---- C:\WINDOWS\$hf_mig$
2009-01-15 20:38:22 ----D---- C:\Documents and Settings\HP_Administrator\Application Data\WeatherBug
2009-01-15 03:26:24 ----D---- C:\Program Files\Common Files\Symantec Shared
2009-01-13 21:08:13 ----D---- C:\Program Files
2009-01-12 21:23:10 ----A---- C:\WINDOWS\imsins.BAK
2009-01-12 19:30:48 ----SHD---- C:\WINDOWS\Installer
2009-01-12 19:30:48 ----HD---- C:\Config.Msi
2009-01-12 19:30:45 ----D---- C:\Program Files\HP
2009-01-12 19:30:42 ----D---- C:\Program Files\Hewlett-Packard
2009-01-11 11:06:19 ----D---- C:\Documents and Settings\All Users\Application Data\Google
2009-01-11 09:55:04 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft
2009-01-10 20:48:14 ----SD---- C:\WINDOWS\Downloaded Program Files
2009-01-09 17:35:28 ----A---- C:\WINDOWS\system32\MRT.exe
2009-01-09 14:04:06 ----A---- C:\WINDOWS\WININIT.INI
2009-01-08 18:24:50 ----D---- C:\Program Files\Norton 360
2009-01-07 12:04:04 ----D---- C:\Documents and Settings\All Users\Application Data\Yahoo! Companion
2009-01-07 12:03:16 ----D---- C:\Documents and Settings\All Users\Application Data\Intuit
2009-01-07 09:39:06 ----D---- C:\WINDOWS\system32\FxsTmp
2009-01-07 09:01:15 ----A---- C:\WINDOWS\OEWABLog.txt
2009-01-07 08:57:56 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-01-07 08:29:11 ----A---- C:\WINDOWS\setuplog.txt
2009-01-07 08:28:23 ----D---- C:\WINDOWS\system32\wbem
2009-01-07 08:28:23 ----D---- C:\WINDOWS\system32\Setup
2009-01-07 08:28:23 ----D---- C:\WINDOWS\AppPatch
2009-01-07 08:28:22 ----SD---- C:\WINDOWS\Fonts
2009-01-07 08:27:09 ----D---- C:\WINDOWS\security
2009-01-07 08:26:26 ----D---- C:\WINDOWS\system32\CatRoot
2009-01-07 08:24:27 ----D---- C:\Program Files\Messenger
2009-01-07 08:20:18 ----D---- C:\WINDOWS\WinSxS
2009-01-07 08:20:13 ----D---- C:\WINDOWS\system32\inetsrv
2009-01-07 08:20:13 ----D---- C:\WINDOWS\network diagnostic
2009-01-07 08:20:13 ----D---- C:\WINDOWS\ime
2009-01-07 08:20:13 ----D---- C:\WINDOWS\Help
2009-01-07 08:20:08 ----D---- C:\WINDOWS\system32\usmt
2009-01-07 08:20:08 ----D---- C:\WINDOWS\system32\en-US
2009-01-07 08:20:08 ----D---- C:\WINDOWS\PeerNet
2009-01-07 08:20:07 ----D---- C:\Program Files\Movie Maker
2009-01-07 08:18:37 ----D---- C:\WINDOWS\system32\Restore
2009-01-07 08:18:36 ----D---- C:\WINDOWS\system32\npp
2009-01-07 08:18:36 ----D---- C:\WINDOWS\mui
2009-01-07 08:18:36 ----D---- C:\WINDOWS\msagent
2009-01-07 08:18:35 ----D---- C:\WINDOWS\srchasst
2009-01-07 08:18:35 ----D---- C:\Program Files\NetMeeting
2009-01-07 08:18:34 ----D---- C:\WINDOWS\system32\Com
2009-01-07 08:18:33 ----D---- C:\Program Files\Windows NT
2009-01-07 08:18:33 ----D---- C:\Program Files\Outlook Express
2009-01-07 08:18:32 ----D---- C:\Program Files\Common Files\System
2009-01-07 08:18:27 ----D---- C:\WINDOWS\system32\oobe
2009-01-07 08:18:25 ----D---- C:\WINDOWS\system
2009-01-07 08:15:54 ----AD---- C:\WINDOWS\ehome
2009-01-05 15:32:29 ----D---- C:\Program Files\Symantec
2009-01-05 15:32:28 ----A---- C:\WINDOWS\system32\S32EVNT1.DLL
2008-12-21 15:40:35 ----D---- C:\Program Files\Google

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys []
R1 ELhid;EL hid Service; \??\C:\WINDOWS\System32\Drivers\Elhid.sys []
R1 ELkbd;EL KB Service; \??\C:\WINDOWS\System32\Drivers\Elkbd.sys []
R1 ELmon;EL Monitor Service; \??\C:\WINDOWS\System32\Drivers\Elmon.sys []
R1 ELmou;EL Mouse Service; \??\C:\WINDOWS\System32\Drivers\Elmou.sys []
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 SPBBCDrv;SPBBCDrv; \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys []
R1 SRTSPX;SRTSPX; C:\WINDOWS\System32\Drivers\SRTSPX.SYS [2007-11-30 43696]
R1 SYMTDI;SYMTDI; C:\WINDOWS\System32\Drivers\SYMTDI.SYS [2007-01-09 191544]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2005-10-05 12544]
R2 symlcbrd;symlcbrd; \??\C:\WINDOWS\system32\drivers\symlcbrd.sys []
R3 Afc;PPdus ASPI Shell; C:\WINDOWS\system32\drivers\Afc.sys [2005-02-23 11776]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 ELacpi;ELacpi; C:\WINDOWS\system32\DRIVERS\ELacpi.sys [2006-05-09 9728]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys []
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2008-04-17 15464]
R3 hcwPP2;Hauppauge WinTV PVR PCI II ([23|25|26]xxx); C:\WINDOWS\system32\DRIVERS\hcwPP2.sys [2006-04-13 168064]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HSX_DP;HSX_DP; C:\WINDOWS\system32\DRIVERS\HSX_DP.sys [2005-12-06 936448]
R3 HSXHWBS2;HSXHWBS2; C:\WINDOWS\system32\DRIVERS\HSXHWBS2.sys [2005-12-06 241664]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2006-06-14 4299264]
R3 NAVENG;NAVENG; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090118.003\NAVENG.SYS []
R3 NAVEX15;NAVEX15; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090118.003\NAVEX15.SYS []
R3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2006-06-20 3927136]
R3 pfc;Padus ASPI Shell; C:\WINDOWS\system32\drivers\pfc.sys [2003-09-20 21248]
R3 Ps2;PS2; C:\WINDOWS\system32\DRIVERS\PS2.sys [2005-12-12 19072]
R3 SRTSP;SRTSP; C:\WINDOWS\System32\Drivers\SRTSP.SYS [2007-11-30 279088]
R3 SYMDNS;SYMDNS; C:\WINDOWS\System32\Drivers\SYMDNS.SYS [2007-01-09 12984]
R3 SymEvent;SymEvent; \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS []
R3 SYMFW;SYMFW; C:\WINDOWS\System32\Drivers\SYMFW.SYS [2007-01-09 145976]
R3 SYMIDS;SYMIDS; C:\WINDOWS\System32\Drivers\SYMIDS.SYS [2007-01-09 40120]
R3 SYMIDSCO;SYMIDSCO; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\SymcData\idsdefs\20090113.002\SymIDSCo.sys []
R3 SYMNDIS;SYMNDIS; C:\WINDOWS\System32\Drivers\SYMNDIS.SYS [2007-01-09 35256]
R3 SYMREDRV;SYMREDRV; C:\WINDOWS\System32\Drivers\SYMREDRV.SYS [2007-01-09 27576]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
R3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
R3 usbstor;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 winachsx;winachsx; C:\WINDOWS\system32\DRIVERS\HSX_CNXT.sys [2005-12-06 670208]
R3 WN5301;LIteon Wireless PCI Network Adapter Service; C:\WINDOWS\system32\DRIVERS\wn5301.sys [2005-10-05 468768]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2008-04-13 17024]
S3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e1e5132.sys [2006-05-16 229376]
S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
S3 MHNDRV;MHN driver; C:\WINDOWS\system32\DRIVERS\mhndrv.sys [2004-08-09 11008]
S3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2008-04-13 5504]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2008-04-13 85248]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2008-04-13 10880]
S3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2008-04-13 11136]
S3 SRTSPL;SRTSPL; C:\WINDOWS\System32\Drivers\SRTSPL.SYS [2007-11-30 317616]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2008-04-13 15232]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2008-04-13 19200]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\DRIVERS\intelide.sys [2008-04-13 5504]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Automatic LiveUpdate Scheduler;Automatic LiveUpdate Scheduler; C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe [2007-01-31 554616]
R2 ccEvtMgr;Symantec Event Manager; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-03-14 109160]
R2 ccProxy;Symantec Network Proxy; C:\Program Files\Common Files\Symantec Shared\ccProxy.exe [2007-09-12 214376]
R2 ccSetMgr;Symantec Settings Manager; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-03-14 109160]
R2 CLTNetCnService;Symantec Lic NetConnect service; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-03-14 109160]
R2 ehRecvr;Media Center Receiver Service; C:\WINDOWS\eHome\ehRecvr.exe [2005-12-15 237568]
R2 ehSched;Media Center Scheduler Service; C:\WINDOWS\eHome\ehSched.exe [2005-08-05 102912]
R2 ELService;Intel(R) Quick Resume technology; C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe [2006-06-01 180224]
R2 IAANTMON;Intel(R) Matrix Storage Event Monitor; C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe [2006-07-06 90112]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2006-06-20 49152]
R2 LiveUpdate Notice Ex;LiveUpdate Notice Service Ex; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-03-14 109160]
R2 McrdSvc;Media Center Extender Service; C:\WINDOWS\ehome\mcrdsvc.exe [2005-08-05 99328]
R2 NVSvc;NVIDIA Display Driver Service; C:\WINDOWS\system32\nvsvc32.exe [2006-06-20 155715]
R2 Symantec Core LC;Symantec Core LC; C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe [2008-03-25 1251720]
S2 LiveUpdate Notice Service;LiveUpdate Notice Service; C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2008-01-29 583048]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 comHost;COM Host; C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe [2007-01-12 49248]
S3 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-12-21 137200]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 LiveUpdate;LiveUpdate; C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE [2007-01-31 2975352]
S3 MHN;MHN; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 QBFCService;Intuit QuickBooks FCS; C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [2006-11-09 65536]
S3 Symantec RemoteAssist;Symantec RemoteAssist; C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe [2008-01-29 394704]
S3 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2005-08-03 38912]
S4 QBCFMonitorService;QBCFMonitorService; C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [2008-03-18 20480]

-----------------EOF-----------------
info.txt logfile of random's system information tool 1.05 2009-01-18 13:43:11

======Uninstall list======

-->"C:\Program Files\HP Games\Airstrike 2 Gulf Thunder\Uninstall.exe"
-->"C:\Program Files\HP Games\Alien Shooter\Uninstall.exe"
-->"C:\Program Files\HP Games\Bejeweled 2 Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Bistro Stars\Uninstall.exe"
-->"C:\Program Files\HP Games\Blackhawk Striker 2\Uninstall.exe"
-->"C:\Program Files\HP Games\Blasterball 2 Remix\Uninstall.exe"
-->"C:\Program Files\HP Games\Blasterball 2 Revolution\Uninstall.exe"
-->"C:\Program Files\HP Games\Bookworm Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Bounce Symphony\Uninstall.exe"
-->"C:\Program Files\HP Games\Cake Mania\Uninstall.exe"
-->"C:\Program Files\HP Games\Chuzzle Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Diner Dash\Uninstall.exe"
-->"C:\Program Files\HP Games\Family Feud\Uninstall.exe"
-->"C:\Program Files\HP Games\FATE\Uninstall.exe"
-->"C:\Program Files\HP Games\Garden Dreams\Uninstall.exe"
-->"C:\Program Files\HP Games\Insaniquarium Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\JEOPARDY\Uninstall.exe"
-->"C:\Program Files\HP Games\Jewel Quest\Uninstall.exe"
-->"C:\Program Files\HP Games\LEGO Builder Bots\Uninstall.exe"
-->"C:\Program Files\HP Games\Mah Jong Quest\Uninstall.exe"
-->"C:\Program Files\HP Games\Mystery Case Files\Uninstall.exe"
-->"C:\Program Files\HP Games\Penguins!\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Bowler\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Golfer\Uninstall.exe"
-->"C:\Program Files\HP Games\Ricochet Lost Worlds\Uninstall.exe"
-->"C:\Program Files\HP Games\SCRABBLE\Uninstall.exe"
-->"C:\Program Files\HP Games\Slingo Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Snowy Space Trip\Uninstall.exe"
-->"C:\Program Files\HP Games\Super Granny\Uninstall.exe"
-->"C:\Program Files\HP Games\Tradewinds\Uninstall.exe"
-->"C:\Program Files\HP Games\Wheel of Fortune\Uninstall.exe"
-->"C:\Program Files\WildTangent\Apps\My HP Game Console\Uninstall.exe"
-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {F80239D8-7811-4D5E-B033-0D0BBFE32920}
-->MsiExec.exe /I{71EEA108-09C9-4D81-8FA2-D48C70681242}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 7.0.9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
AppCore-->MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
ArcSoft PhotoStudio 5.5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{85309D89-7BE9-4094-BB17-24999C6118FC}\SETUP.EXE" -l0x9
ArcSoft Software Suite-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9E397B40-13F7-4CA2-9943-ADB29ACBBFDF}\setup.exe" -l0x9
AV-->MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
Bonus-->MsiExec.exe /I{420F8FCF-8F5E-4518-A5B3-FBBD56B98FEC}
Canon MP Navigator 3.0-->"C:\Program Files\Canon\MP Navigator 3.0\Maint.exe" /UninstallRemove C:\Program Files\Canon\MP Navigator 3.0\uninst.ini
Canon MP160 User Registration-->C:\Program Files\Canon\IJEREG\MP160\UNINST.EXE
Canon MP160-->"C:\WINDOWS\system32\CanonIJ Uninstaller Information\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP160\DelDrv.exe" /U:{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP160 /L0x0009
Canon My Printer-->C:\Program Files\Canon\MyPrinter\uninst.exe uninst.ini
Canon Utilities Easy-PhotoPrint-->C:\Program Files\Canon\Easy-PhotoPrint\uninst.exe uninst.ini
CC_ccProxyExt-->MsiExec.exe /I{4AAD206E-0557-440F-8A98-94921A64BF4B}
ccCommon-->MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
ccPxyCore-->MsiExec.exe /I{47A86BDE-6871-4A8A-BB49-21FAF754E00E}
CIB-->MsiExec.exe /I{E8176C35-0C2D-4142-9ED4-81861ECAB403}
Customer Experience Enhancement-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{23012310-3E05-46A5-88A9-C6CBCABCAC79} /l1033
Data Fax SoftModem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1\HXFSETUP.EXE -U -ITrx200Ck.inf
DISCover-->"C:\Program Files\DISC\uninstall.exe"
DivX-->C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
Easy Internet Sign-up-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{8105684D-8CA6-440D-8F58-7E5FD67A499D} /l1033
Easy-WebPrint-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Canon\Easy-WebPrint\Uninst.isu"
Enhanced Multimedia Keyboard Solution-->C:\HP\KBD\Install.exe /u
GearDrvs-->MsiExec.exe /I{228F6876-A313-40A3-91C0-C3CBE6997D09}
GearDrvs-->MsiExec.exe /I{CB84F0F2-927B-458D-9DC5-87832E3DC653}
GemMaster Mystic-->"C:\Program Files\GemMaster\uninstallgemmaster.exe"
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_0531C63A913CC9D1.exe" /uninstall
High Definition Audio Driver Package - KB888111-->"C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe"
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows Media Player 10 (KB910393)-->"C:\WINDOWS\$NtUninstallKB910393$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
HP Boot Optimizer-->MsiExec.exe /X{1341D838-719C-4A05-B50F-49420CA1B4BB}
HP DigitalMedia Archive-->MsiExec.exe /X{F80239D8-7811-4D5E-B033-0D0BBFE32920}
HP DVD Play 2.1-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\Setup.exe" -uninstall
HP Imaging Device Functions 7.0-->C:\Program Files\HP\Digital Imaging\DeviceManagement\hpzscr01.exe -datfile hpqbud01.dat
HP Photosmart for Media Center PC-->c:\Program Files\HP\Digital Imaging\bin\mcpc\setupmcl.exe /u
HP Photosmart Premier Software 6.5-->C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP Update-->MsiExec.exe /X{FE57DE70-95DE-4B64-9266-84DA811053DB}
HP Web Helper-->regsvr32 /u /s "C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll"
Intel(R) Matrix Storage Manager-->C:\WINDOWS\System32\Imsmudlg.exe
Intel(R) PRO Network Connections Drivers-->Prounstl.exe
Intel(R) Quick Resume Technology Drivers-->C:\WINDOWS\System32\Elusetup.exe
Intel® Viiv™ Software-->MsiExec.exe /X{EEFEBB48-329E-46F6-AEB8-929A5BAFDB2F}
InterActual Player-->C:\Program Files\InterActual\InterActual Player\inuninst.exe
J2SE Runtime Environment 5.0 Update 6-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
Java(TM) 6 Update 2-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
LiveUpdate 3.2 (Symantec Corporation)-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation)-->MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
LUMIX Simple Viewer-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2CDCCE7E-55D5-40CC-AEA0-ABA54713501F}\setup.exe" -l0x9
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft Money 2006-->"C:\Program Files\Microsoft Money 2006\MNYCoreFiles\Setup\uninst.exe" /s:120
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Standard Edition 2003 60 days trial-->c:\hp\bin\cloaker.exe c:\hp\bin\MSOffice\uninst.cmd
Microsoft Office Standard Edition 2003-->MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Microsoft Works-->MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
MSN-->C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 Parser and SDK-->MsiExec.exe /I{716E0306-8318-4364-8B8F-0CC4E9376BAC}
muvee autoProducer 5.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB4740B3-2530-452D-A825-F7AB246CA7DF}\setup.exe" -l0x9
muvee autoProducer unPlugged 2.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5FDD0538-C67A-4F67-B3F8-09D1AAF04D99}\setup.exe" -l0x9
My HP Games-->"C:\Program Files\HP Games\Uninstall.exe"
Netscape Browser (remove only)-->"C:\Program Files\Netscape\Netscape Browser\NSUninst.exe"
Norton 360 (Symantec Corporation)-->"C:\Program Files\Common Files\Symantec Shared\SymSetup\{2D617065-1C52-4240-B5BC-C0AE12157777}_1_0_0_184\{2D617065-1C52-4240-B5BC-C0AE12157777}.exe" /X
Norton 360 Help-->MsiExec.exe /I{1CA941F1-5006-487E-9FD4-09F812A7D6B8}
Norton 360-->MsiExec.exe /I{21829177-4DED-4209-AD08-490B3AC9C01A}
Norton 360-->MsiExec.exe /I{2D617065-1C52-4240-B5BC-C0AE12157777}
Norton 360-->MsiExec.exe /I{40DA9A54-48CA-4A2C-AEAF-F67715BB046E}
Norton 360-->MsiExec.exe /I{63A6E9A9-A190-46D4-9430-2DB28654AFD8}
Norton Add-on Pack (Symantec Corporation)-->"C:\Program Files\Common Files\Symantec Shared\SymSetup\{420F8FCF-8F5E-4518-A5B3-FBBD56B98FEC}_1_1_0_38\{420F8FCF-8F5E-4518-A5B3-FBBD56B98FEC}.exe" /X
Norton AntiSpam-->MsiExec.exe /I{3B29A786-5803-4E9E-9B58-3014A5B4E519}
Norton AntiSpam-->MsiExec.exe /I{5677563D-0CB1-485F-9E18-C5025306BB3F}
Norton Confidential Browser Component-->MsiExec.exe /I{4843B611-8FCB-4428-8C23-31D0A5EAE164}
Norton Confidential Web Authentification Component-->MsiExec.exe /I{3074EB89-1BCA-4AEF-AFF4-EFB4634C1923}
Norton Confidential Web Protection Component-->MsiExec.exe /I{D353CC51-430D-4C6F-9B7E-52003DA1E05A}
Norton Internet Security Bonus Pack-->MsiExec.exe /I{D4BB907A-623E-4F07-8787-041ABAE088E4}
NVIDIA Drivers-->C:\WINDOWS\system32\nvudisp.exe UninstallGUI
Otto-->"C:\Program Files\EnglishOtto\uninstallotto.exe"
PC-Doctor 5 for Windows-->C:\Program Files\PC-Doctor 5 for Windows\uninst.exe
PHOTOfunSTUDIO -viewer--->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9A9DBEBC-C800-4776-A970-D76D6AA405B1}\Setup.exe" -l0x9 Package
Python 2.2 pywin32 extensions (build 203)-->"C:\Python22\Removepywin32.exe" -u "C:\Python22\pywin32-wininst.log"
Python 2.2.3-->C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
QuickBooks Pro 2007-->msiexec.exe /I {71EEA108-09C9-4D81-8FA2-D48C70681242} UNIQUE_NAME="pro" QBFULLNAME="QuickBooks Pro 2007" ADDREMOVE=1
QuickBooks Product Listing Service-->MsiExec.exe /I{054C3038-FFAC-446D-9682-E25891DC2E05}
Quicken 2006-->MsiExec.exe /X{2818095F-FB6C-42C8-827E-0A406CC9AFF5}
RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Realtek High Definition Audio Driver-->RtlUpd.exe -r -m
Rhapsody-->C:\PROGRA~1\Rhapsody\Unwise32.exe /A C:\PROGRA~1\Rhapsody\install.log
ScanSoft OmniPage SE 4.0-->MsiExec.exe /I{29D851C2-048C-4B5E-8D1F-25D473342BB5}
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB928090)-->"C:\WINDOWS\ie7updates\KB928090-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB931768)-->"C:\WINDOWS\ie7updates\KB931768-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB933566)-->"C:\WINDOWS\ie7updates\KB933566-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB937143)-->"C:\WINDOWS\ie7updates\KB937143-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB939653)-->"C:\WINDOWS\ie7updates\KB939653-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB911565)-->"C:\WINDOWS\$NtUninstallKB911565$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP10$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Sonic Express Labeler-->MsiExec.exe /X{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic MyDVD Plus-->MsiExec.exe /X{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic RecordNow Audio-->MsiExec.exe /X{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy-->MsiExec.exe /X{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data-->MsiExec.exe /X{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager-->MsiExec.exe /X{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SPBBC 32bit-->MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
SupportSoft Assisted Service-->MsiExec.exe /I{5A3F6A80-7913-475E-8B96-477A952CFA43}
SuppSoft-->MsiExec.exe /I{022DA2C3-81C7-4003-A6BC-1BB147B20097}
Symantec KB-DocID:2003093015493306-->MsiExec.exe /I{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}
Symantec Technical Support Controls-->MsiExec.exe /I{92B1B3CC-EC78-45B8-96D0-8B3F11495864}
Symantec Technical Support Web Controls-->MsiExec.exe /X{20C53FA2-4307-4671-A93F-9463B29DFCF1}
SymNet-->MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
Update for Windows Media Player 10 (KB913800)-->"C:\WINDOWS\$NtUninstallKB913800$\spuninst\spuninst.exe"
Update for Windows Media Player 10 (KB926251)-->"C:\WINDOWS\$NtUninstallKB926251$\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Updates from HP (remove only)-->C:\WINDOWS\HPCPCUninstall-9972322\HPBWSetup.exe -appid 9972322 -uninstall
WeatherBug-->C:\PROGRA~1\AWS\WEATHE~1\REMOVE.EXE C:\PROGRA~1\AWS\WEATHE~1\INSTALL.LOG
Windows Media Format Runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows XP Media Center Edition 2005 KB908246-->"C:\WINDOWS\$NtUninstallKB908246$\spuninst\spuninst.exe"
Windows XP Media Center Edition 2005 KB912067-->"C:\WINDOWS\$NtUninstallKB912067$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
Yahoo! Toolbar for Internet Explorer-->C:\PROGRA~1\Yahoo!\Common\unyt.exe

======Hosts File======

127.0.0.1 125sms.co.uk
127.0.0.1 www.125sms.co.uk
127.0.0.1 1337crew.info
127.0.0.1 www.1337crew.info
127.0.0.1 www.1337-crew.to
127.0.0.1 1337-crew.to
127.0.0.1 150freesms.de
127.0.0.1 www.150freesms.de
127.0.0.1 181.365soft.info
127.0.0.1 www.181.365soft.info

======Security center information======

AV: Norton 360
FW: Norton 360

System event log

Computer Name: YOUR-4DACD0EA75
Event Code: 7036
Message: The LiveUpdate service entered the stopped state.

Record Number: 9349
Source Name: Service Control Manager
Time Written: 20081210005157.000000-480
Event Type: information
User:

Computer Name: YOUR-4DACD0EA75
Event Code: 7036
Message: The LiveUpdate service entered the running state.

Record Number: 9348
Source Name: Service Control Manager
Time Written: 20081210005024.000000-480
Event Type: information
User:

Computer Name: YOUR-4DACD0EA75
Event Code: 7035
Message: The LiveUpdate service was successfully sent a start control.

Record Number: 9347
Source Name: Service Control Manager
Time Written: 20081210005024.000000-480
Event Type: information
User: NT AUTHORITY\SYSTEM

Computer Name: YOUR-4DACD0EA75
Event Code: 18
Message: Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Wednesday, December 10, 2008 at 3:00 AM:
- Security Update for Windows XP (KB956802)
- Security Update for Windows XP (KB954600)
- Update for Windows XP (KB955839)

Record Number: 9346
Source Name: Windows Update Agent
Time Written: 20081209215834.000000-480
Event Type: information
User:

Computer Name: YOUR-4DACD0EA75
Event Code: 18
Message: Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Wednesday, December 10, 2008 at 3:00 AM:
- Security Update for Windows XP (KB956802)
- Security Update for Windows XP (KB954600)

Record Number: 9345
Source Name: Windows Update Agent
Time Written: 20081209215728.000000-480
Event Type: information
User:

Application event log

Computer Name: YOUR-4DACD0EA75
Event Code: 35
Message: The 'ccEvtMgr' service has started.

Record Number: 3018
Source Name: ccSvcHst
Time Written: 20080925095149.000000-420
Event Type: information
User: NT AUTHORITY\SYSTEM

Computer Name: YOUR-4DACD0EA75
Event Code: 34
Message: The 'ccEvtMgr' service is starting.

Record Number: 3017
Source Name: ccSvcHst
Time Written: 20080925095149.000000-420
Event Type: information
User: NT AUTHORITY\SYSTEM

Computer Name: YOUR-4DACD0EA75
Event Code: 35
Message: The 'ccSetMgr' service has started.

Record Number: 3016
Source Name: ccSvcHst
Time Written: 20080925095149.000000-420
Event Type: information
User: NT AUTHORITY\SYSTEM

Computer Name: YOUR-4DACD0EA75
Event Code: 34
Message: The 'ccSetMgr' service is starting.

Record Number: 3015
Source Name: ccSvcHst
Time Written: 20080925095148.000000-420
Event Type: information
User: NT AUTHORITY\SYSTEM

Computer Name: YOUR-4DACD0EA75
Event Code: 1000
Message: Faulting application ccSvcHst.exe, version 106.2.0.21, faulting module oleaut32.dll, version 5.1.2600.3266, fault address 0x00004972.

Record Number: 3014
Source Name: Application Error
Time Written: 20080925095146.000000-420
Event Type: error
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;c:\Python22
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 6, GenuineIntel
"PROCESSOR_REVISION"=0f06
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"SonicCentral"=c:\Program Files\Common Files\Sonic Shared\Sonic Central\

-----------------EOF-----------------

[jmw3]

Hello Shelley
It appears I did not receive a notification of your reply on this. My apologies. I'm looking at your logs now & will get back to you shortly with instructions.

Again, my apologies.

[jmw3]

These:
AV
Bonus
CIB
are in your Add/Remove programs list. Any idea what they are?

Disable Spybot's TeaTimer. This is a two step process
Spybot S&D's tea timer normally provides real-time protection from spyware, however it may interfere with what we need to do. We will disable it until the machine is clean, then it can be re-enabled.

First step:

• Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
• If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
• If you have Version 1.4, Click on Exit Spybot S&D Resident

Second step, For Either Version :

• Open Spybot S&D
• Click Mode, choose Advanced Mode
• Go To the bottom of the Vertical Panel on the Left, Click Tools
• then, also in left panel, click Resident shows a red/white shield.
• If your firewall raises a question, say OK
• In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
• OK any prompts.
• Use File, Exit to terminate Spybot
• Reboot your machine for the changes to take effect.

Don't forget to re-enable it, when your computer is clean.

ATF Cleaner
Download ATF Cleaner here by Atribune.

Double-click ATF-Cleaner.exe to run the program
Under Main choose: Select All
Click the Empty Selected button

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button
NOTE: If you would like to keep your saved passwords, please click No at the prompt

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button
NOTE: If you would like to keep your saved passwords, please click No at the prompt

Click Exit on the Main menu to close the program.

Combofix
Download ComboFix from one of these locations:
Link 1
Link 2
Link 3

**IMPORTANT !!! Save ComboFix.exe to your Desktop**

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  A guide to do this can be found here
  The ones that need to be closed/disabled are:
  Norton360 | Spybot's TeaTimer
• Double click on ComboFix.exe & follow the prompts
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

• Click on Yes, to continue scanning for malware.
• When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply along with a new HijackThis log.

A word of warning: Neither I nor sUBs are responsible for any damage you may cause to your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

To post in next reply:
Combofix log
New HijackThis log
Let me know how the computer is running

[Shelley]

Hello; I am back and here is the combo fix log:
ComboFix 09-01-21.04 - HP_Administrator 2009-01-28 21:17:19.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1492 [GMT -8:00]
Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe
AV: Norton 360 *On-access scanning disabled* (Outdated)
FW: Norton 360 *disabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\Agent.OMZ.Fix.exe
c:\windows\system32\dumphive.exe
c:\windows\system32\o4Patch.exe
c:\windows\system32\Process.exe
c:\windows\system32\SrchSTS.exe
c:\windows\system32\TDSShqyg.dat
c:\windows\system32\TDSSweat.dat
c:\windows\system32\tmp.reg
c:\windows\system32\VACFix.exe
c:\windows\system32\VCCLSID.exe
c:\windows\system32\WS2Fix.exe
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2008-12-28 to 2009-01-29 )))))))))))))))))))))))))))))))
.

2009-01-18 13:43 . 2009-01-18 13:43 <DIR> d-------- C:\rsit
2009-01-13 21:08 . 2009-01-13 21:08 <DIR> d-------- c:\program files\Trend Micro
2009-01-10 19:34 . 2009-01-10 19:34 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-01-10 19:34 . 2009-01-10 19:34 <DIR> d-------- c:\documents and settings\HP_Administrator\Application Data\Malwarebytes
2009-01-10 19:34 . 2009-01-10 19:34 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-10 19:34 . 2009-01-04 18:39 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-10 19:34 . 2009-01-04 18:38 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-01-09 13:42 . 2009-01-09 14:05 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2009-01-09 13:42 . 2009-01-11 09:53 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-07 18:34 . 2009-01-07 18:34 0 --a------ c:\windows\system32\system32xp.exe.tmp
2009-01-07 08:20 . 2009-01-07 08:20 <DIR> d-------- c:\windows\system32\scripting
2009-01-07 08:20 . 2009-01-07 08:20 <DIR> d-------- c:\windows\system32\en
2009-01-07 08:20 . 2009-01-07 08:20 <DIR> d-------- c:\windows\system32\bits
2009-01-07 08:20 . 2009-01-07 08:20 <DIR> d-------- c:\windows\l2schemas
2009-01-07 08:18 . 2009-01-07 08:18 <DIR> d-------- c:\windows\ServicePackFiles
2009-01-06 12:09 . 2004-08-09 13:00 24,576 --a------ c:\windows\system32\stus.exe
2008-12-30 11:41 . 2008-12-30 11:41 0 --a------ c:\windows\iPlayer.INI
2008-12-30 09:57 . 2008-12-30 09:58 <DIR> d-------- c:\program files\InterActual

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-29 05:14 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-01-29 04:49 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2009-01-16 04:38 --------- d-----w c:\documents and settings\HP_Administrator\Application Data\WeatherBug
2009-01-13 03:30 --------- d-----w c:\program files\HP
2009-01-13 03:30 --------- d-----w c:\program files\Hewlett-Packard
2009-01-09 02:24 --------- d-----w c:\program files\Norton 360
2009-01-07 20:04 --------- d-----w c:\documents and settings\All Users\Application Data\Yahoo! Companion
2009-01-07 20:03 --------- d-----w c:\documents and settings\All Users\Application Data\Intuit
2009-01-07 16:22 61,440 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\modemutil.dll
2009-01-07 16:22 45,056 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\uninstallUI\eHelpSetup.exe
2009-01-07 16:22 44,032 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Scripts\devcon.exe
2009-01-07 16:22 40,960 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\ScDmi.dll
2009-01-07 16:22 341,048 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\HPBasicDetection3.dll
2009-01-07 16:22 32,768 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\uploadHSC.dll
2009-01-07 16:22 32,768 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\Scom.dll
2009-01-07 16:22 208,896 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
2009-01-07 16:22 163,840 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\modemcheck.dll
2009-01-05 23:32 806 ----a-w c:\windows\system32\drivers\SYMEVENT.INF
2009-01-05 23:32 60,808 ----a-w c:\windows\system32\S32EVNT1.DLL
2009-01-05 23:32 124,464 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-05 23:32 10,635 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT
2009-01-05 23:32 --------- d-----w c:\program files\Symantec
2008-12-21 23:40 --------- d-----w c:\program files\Google
2008-12-13 06:40 3,593,216 ----a-w c:\windows\system32\dllcache\mshtml.dll
2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys
2008-12-11 10:57 333,952 ------w c:\windows\system32\dllcache\srv.sys
2008-01-18 19:43 166 ----a-w c:\documents and settings\HP_Administrator\Application Data\wklnhst.dat
2007-09-12 04:35 0 ----a-w c:\documents and settings\rachel\Application Data\wklnhst.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"sysguardn"="c:\windows\s" [X]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"Weather"="c:\progra~1\AWS\WEATHE~1\Weather.exe" [2005-06-07 1339392]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-08-26 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-06-20 7622656]
"DMAScheduler"="c:\program files\HP DigitalMedia Archive\DMAScheduler.exe" [2006-04-13 90112]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-22 237568]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-15 249856]
"Reminder"="c:\windows\Creator\Remind_XP.exe" [2004-12-13 663552]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2006-03-21 1191936]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-29 155648]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-03-21 69632]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-03-14 116328]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 132496]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"ftutil2"="ftutil2.dll" [2004-06-07 c:\windows\system32\ftutil2.dll]
"RTHDCPL"="RTHDCPL.EXE" [2006-06-13 c:\windows\RTHDCPL.EXE]
"nwiz"="nwiz.exe" [2006-06-20 c:\windows\system32\nwiz.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
LUMIX Simple Viewer.lnk - c:\program files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe [2007-05-20 57344]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2008-03-18 972064]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"DisallowRun"= 0 (0x0)
"HideClock"= 0 (0x0)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ 'autocheck autochk *'

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\DISC\\DISCover.exe"=
"c:\\Program Files\\DISC\\DiscStreamHub.exe"=
"c:\\Program Files\\DISC\\myFTP.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-09 99376]
R3 WN5301;LIteon Wireless PCI Network Adapter Service;c:\windows\system32\drivers\wn5301.sys [2006-11-10 468768]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-PCDrProfiler - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
Trusted Zone: trymedia.com
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-28 21:21:15
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-01-28 21:25:56
ComboFix-quarantined-files.txt 2009-01-29 05:24:50

Pre-Run: 218,466,799,616 bytes free
Post-Run: 218,482,548,736 bytes free

159 --- E O F --- 2009-01-17 21:20:04

and the hijack log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:30:59, on 1/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run""
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [sysguardn] C:\WINDOWS\s
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsup ... gctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 3562911265
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 11197 bytes

I can open Norton 360 now and my add/remove programs in my control panel,
Hooray!!! and Thank you!!! Should I go ahead and turn my Norton 360
settings back on?

Shelley

Also I do not know what AV, Bonus or CIB is; are they still there???????
Again, thank you for your help!

[jmw3]

Hi

Should I go ahead and turn my Norton 360 settings back on?

In between instuctions you can re-enable Norton. I will let you know if it needs to be disabled.

Also I do not know what AV, Bonus or CIB is; are they still there???????

Click Start>Control panel>Add/Remove Programs. Have a look for those entries. If they are there & you didn't install & don't know what they are, then uninstall them.

CFScript
Close any open browsers.
Open notepad and copy/paste the text in the code box below into it:

Code: Select all

File::
c:\windows\system32\system32xp.exe.tmp
c:\windows\system32\stus.exe
c:\windows\s

Folder::
c:\windows\s

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"sysguardn"=-

DDS::
Trusted Zone: trymedia.com

Save this as CFScript.txt, in the same location as ComboFix.exe



Refering to the picture above, drag CFScript into ComboFix.exe
When finished, it shall produce a log for you at "C:\ComboFix.txt"
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
A word of warning: Neither I nor sUBs are responsible for any damage you may cause to your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

Gmer
Download gmer.zip from Gmer here & save it to your desktop.

• Right click on gmer.zip and select Extract All...
• Click Next on seeing the Welcome to the Compressed (zipped) Folders Extraction Wizard
• Click on the Browse button. Click on Desktop. Then click OK
• Click Next. It will start extracting
• Once done, check (tick) the Show extracted files box and click Finish
• Disable your Anti-virus program prior to running Gmer
• Double click on gmer.exe to run it
• Select the Rootkit tab
• On the right hand side, check all the items to be scanned, but leave Show All box unchecked
• Select all drives that are connected to your system to be scanned
• Click on the Scan button
• When the scan is finished, click Copy to save the scan log to the Windows clipboard
• Open Notepad or a similar text editor
• Paste the clipboard contents into the text editor
• Save the Gmer scan log and post it in your next reply
• Close Gmer

Note: Do not run any programs while Gmer is running.

To post in next reply:
Combofix log
Gmer log
New HijackThis log

[Shelley]

Hello;
here is combofix log
ComboFix 09-01-21.04 - HP_Administrator 2009-01-29 17:55:32.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1401 [GMT -8:00]
Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\HP_Administrator\Desktop\CFScript.txt
AV: Norton 360 *On-access scanning disabled* (Outdated)
FW: Norton 360 *disabled*
* Created a new restore point

FILE ::
c:\windows\s
c:\windows\system32\stus.exe
c:\windows\system32\system32xp.exe.tmp
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\stus.exe
c:\windows\system32\system32xp.exe.tmp

.
((((((((((((((((((((((((( Files Created from 2008-12-28 to 2009-01-30 )))))))))))))))))))))))))))))))
.

2009-01-18 13:43 . 2009-01-18 13:43 <DIR> d-------- C:\rsit
2009-01-13 21:08 . 2009-01-13 21:08 <DIR> d-------- c:\program files\Trend Micro
2009-01-10 19:34 . 2009-01-10 19:34 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-01-10 19:34 . 2009-01-10 19:34 <DIR> d-------- c:\documents and settings\HP_Administrator\Application Data\Malwarebytes
2009-01-10 19:34 . 2009-01-10 19:34 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-10 19:34 . 2009-01-04 18:39 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-10 19:34 . 2009-01-04 18:38 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-01-09 13:42 . 2009-01-09 14:05 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2009-01-09 13:42 . 2009-01-11 09:53 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-07 08:20 . 2009-01-07 08:20 <DIR> d-------- c:\windows\system32\scripting
2009-01-07 08:20 . 2009-01-07 08:20 <DIR> d-------- c:\windows\system32\en
2009-01-07 08:20 . 2009-01-07 08:20 <DIR> d-------- c:\windows\system32\bits
2009-01-07 08:20 . 2009-01-07 08:20 <DIR> d-------- c:\windows\l2schemas
2009-01-07 08:18 . 2009-01-07 08:18 <DIR> d-------- c:\windows\ServicePackFiles
2008-12-30 11:41 . 2008-12-30 11:41 0 --a------ c:\windows\iPlayer.INI
2008-12-30 09:57 . 2008-12-30 09:58 <DIR> d-------- c:\program files\InterActual

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-30 01:53 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-01-30 01:34 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2009-01-16 04:38 --------- d-----w c:\documents and settings\HP_Administrator\Application Data\WeatherBug
2009-01-13 03:30 --------- d-----w c:\program files\HP
2009-01-13 03:30 --------- d-----w c:\program files\Hewlett-Packard
2009-01-09 02:24 --------- d-----w c:\program files\Norton 360
2009-01-07 20:04 --------- d-----w c:\documents and settings\All Users\Application Data\Yahoo! Companion
2009-01-07 20:03 --------- d-----w c:\documents and settings\All Users\Application Data\Intuit
2009-01-07 16:22 61,440 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\modemutil.dll
2009-01-07 16:22 45,056 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\uninstallUI\eHelpSetup.exe
2009-01-07 16:22 44,032 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Scripts\devcon.exe
2009-01-07 16:22 40,960 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\ScDmi.dll
2009-01-07 16:22 341,048 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\HPBasicDetection3.dll
2009-01-07 16:22 32,768 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\uploadHSC.dll
2009-01-07 16:22 32,768 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\Scom.dll
2009-01-07 16:22 208,896 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
2009-01-07 16:22 163,840 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\modemcheck.dll
2009-01-05 23:32 806 ----a-w c:\windows\system32\drivers\SYMEVENT.INF
2009-01-05 23:32 60,808 ----a-w c:\windows\system32\S32EVNT1.DLL
2009-01-05 23:32 124,464 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-05 23:32 10,635 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT
2009-01-05 23:32 --------- d-----w c:\program files\Symantec
2008-12-21 23:40 --------- d-----w c:\program files\Google
2008-12-13 06:40 3,593,216 ----a-w c:\windows\system32\dllcache\mshtml.dll
2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys
2008-12-11 10:57 333,952 ------w c:\windows\system32\dllcache\srv.sys
2008-10-24 11:21 455,296 ------w c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll
2008-10-23 12:36 286,720 ------w c:\windows\system32\dllcache\gdi32.dll
2008-10-16 22:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 22:13 202,776 ----a-w c:\windows\system32\dllcache\wuweb.dll
2008-10-16 22:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 22:13 1,809,944 ----a-w c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 22:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 22:12 561,688 ----a-w c:\windows\system32\dllcache\wuapi.dll
2008-10-16 22:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 22:12 323,608 ----a-w c:\windows\system32\dllcache\wucltui.dll
2008-10-16 22:09 92,696 ----a-w c:\windows\system32\dllcache\cdm.dll
2008-10-16 22:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 22:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 22:09 51,224 ----a-w c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 22:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 22:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 22:08 34,328 ----a-w c:\windows\system32\dllcache\wups.dll
2008-10-16 13:11 70,656 ----a-w c:\windows\system32\dllcache\ie4uinit.exe
2008-10-16 13:11 13,824 ------w c:\windows\system32\dllcache\ieudinit.exe
2008-10-15 16:34 337,408 ------w c:\windows\system32\dllcache\netapi32.dll
2008-10-15 07:06 633,632 ----a-w c:\windows\system32\dllcache\iexplore.exe
2008-10-15 07:04 161,792 ----a-w c:\windows\system32\dllcache\ieakui.dll
2008-10-03 10:02 247,326 ----a-w c:\windows\system32\strmdll.dll
2008-10-03 10:02 247,326 ----a-w c:\windows\system32\dllcache\strmdll.dll
2008-10-01 00:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-01-18 19:43 166 ----a-w c:\documents and settings\HP_Administrator\Application Data\wklnhst.dat
2007-09-12 04:35 0 ----a-w c:\documents and settings\rachel\Application Data\wklnhst.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"Weather"="c:\progra~1\AWS\WEATHE~1\Weather.exe" [2005-06-07 1339392]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-08-26 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-06-20 7622656]
"DMAScheduler"="c:\program files\HP DigitalMedia Archive\DMAScheduler.exe" [2006-04-13 90112]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-22 237568]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-15 249856]
"Reminder"="c:\windows\Creator\Remind_XP.exe" [2004-12-13 663552]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2006-03-21 1191936]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-29 155648]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-03-21 69632]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-03-14 116328]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 132496]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"ftutil2"="ftutil2.dll" [2004-06-07 c:\windows\system32\ftutil2.dll]
"RTHDCPL"="RTHDCPL.EXE" [2006-06-13 c:\windows\RTHDCPL.EXE]
"nwiz"="nwiz.exe" [2006-06-20 c:\windows\system32\nwiz.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
LUMIX Simple Viewer.lnk - c:\program files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe [2007-05-20 57344]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2008-03-18 972064]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"DisallowRun"= 0 (0x0)
"HideClock"= 0 (0x0)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ 'autocheck autochk *'

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\DISC\\DISCover.exe"=
"c:\\Program Files\\DISC\\DiscStreamHub.exe"=
"c:\\Program Files\\DISC\\myFTP.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-09 99376]
R3 WN5301;LIteon Wireless PCI Network Adapter Service;c:\windows\system32\drivers\wn5301.sys [2006-11-10 468768]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-29 17:56:16
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-01-29 17:59:00
ComboFix-quarantined-files.txt 2009-01-30 01:58:34
ComboFix2.txt 2009-01-29 05:25:57

Pre-Run: 218,615,697,408 bytes free
Post-Run: 218,600,448,000 bytes free

175 --- E O F --- 2009-01-17 21:20:04
Here is the Gmer log
GMER 1.0.14.14536 - http://www.gmer.net
Rootkit scan 2009-01-29 18:39:57
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.14 ----

SSDT 89945320 ZwAlertResumeThread
SSDT 8993E868 ZwAlertThread
SSDT 899C0390 ZwAllocateVirtualMemory
SSDT 89AC5E88 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0xACE6C020]
SSDT 89944310 ZwCreateMutant
SSDT 89AC7E80 ZwCreateThread
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0xACE6C2A0]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xACE6C800]
SSDT 89ACB008 ZwFreeVirtualMemory
SSDT 89960060 ZwImpersonateAnonymousToken
SSDT 89960120 ZwImpersonateThread
SSDT 89AC1008 ZwMapViewOfSection
SSDT 89ADC6E0 ZwOpenEvent
SSDT 899B6658 ZwOpenProcessToken
SSDT 89AAA310 ZwOpenThreadToken
SSDT 899B6500 ZwResumeThread
SSDT 89AA82E0 ZwSetContextThread
SSDT 89AA4090 ZwSetInformationProcess
SSDT 89ACC720 ZwSetInformationThread
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xACE6CA50]
SSDT 89ADC620 ZwSuspendProcess
SSDT 89AA4058 ZwSuspendThread
SSDT 89BA78A0 ZwTerminateProcess
SSDT 89ACB058 ZwTerminateThread
SSDT 89AD9250 ZwUnmapViewOfSection
SSDT 89AB46E0 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.14 ----

? C:\WINDOWS\system32\Drivers\PROCEXP90.SYS The system cannot find the file specified. !
? C:\ComboFix\catchme.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.14 ----

.text C:\Program Files\internet explorer\iexplore.exe[1704] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 42F0F301 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\internet explorer\iexplore.exe[1704] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 430A179F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\internet explorer\iexplore.exe[1704] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 430A1720 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\internet explorer\iexplore.exe[1704] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 430A1764 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\internet explorer\iexplore.exe[1704] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 430A16AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\internet explorer\iexplore.exe[1704] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 430A16E6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\internet explorer\iexplore.exe[1704] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 430A17DA C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\internet explorer\iexplore.exe[1704] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 42F316B6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Common Files\Symantec Shared\ccApp.exe[2408] USER32.dll!GetSysColor 7E418E78 5 Bytes JMP 023E9A00 C:\Program Files\Common Files\Symantec Shared\SymTheme\1.0\SymTheme.dll (Symantec Theme/Symantec Corporation)
.text C:\Program Files\Common Files\Symantec Shared\ccApp.exe[2408] USER32.dll!GetSysColorBrush 7E418EAB 5 Bytes JMP 023E9A38 C:\Program Files\Common Files\Symantec Shared\SymTheme\1.0\SymTheme.dll (Symantec Theme/Symantec Corporation)
.text C:\Program Files\Common Files\Symantec Shared\ccApp.exe[2408] USER32.dll!SetScrollInfo 7E419056 7 Bytes JMP 023E9994 C:\Program Files\Common Files\Symantec Shared\SymTheme\1.0\SymTheme.dll (Symantec Theme/Symantec Corporation)
.text C:\Program Files\Common Files\Symantec Shared\ccApp.exe[2408] USER32.dll!GetScrollInfo 7E42DFE2 7 Bytes JMP 023E9943 C:\Program Files\Common Files\Symantec Shared\SymTheme\1.0\SymTheme.dll (Symantec Theme/Symantec Corporation)
.text C:\Program Files\Common Files\Symantec Shared\ccApp.exe[2408] USER32.dll!AdjustWindowRectEx 7E42E7EA 5 Bytes JMP 023E9E11 C:\Program Files\Common Files\Symantec Shared\SymTheme\1.0\SymTheme.dll (Symantec Theme/Symantec Corporation)
.text C:\Program Files\Common Files\Symantec Shared\ccApp.exe[2408] USER32.dll!ShowScrollBar 7E42F2F2 5 Bytes JMP 023E99E5 C:\Program Files\Common Files\Symantec Shared\SymTheme\1.0\SymTheme.dll (Symantec Theme/Symantec Corporation)
.text C:\Program Files\Common Files\Symantec Shared\ccApp.exe[2408] USER32.dll!GetScrollPos 7E42F704 5 Bytes JMP 023E995E C:\Program Files\Common Files\Symantec Shared\SymTheme\1.0\SymTheme.dll (Symantec Theme/Symantec Corporation)
.text C:\Program Files\Common Files\Symantec Shared\ccApp.exe[2408] USER32.dll!SetScrollPos 7E42F750 5 Bytes JMP 023E99AF C:\Program Files\Common Files\Symantec Shared\SymTheme\1.0\SymTheme.dll (Symantec Theme/Symantec Corporation)
.text C:\Program Files\Common Files\Symantec Shared\ccApp.exe[2408] USER32.dll!GetScrollRange 7E42F787 5 Bytes JMP 023E9979 C:\Program Files\Common Files\Symantec Shared\SymTheme\1.0\SymTheme.dll (Symantec Theme/Symantec Corporation)
.text C:\Program Files\Common Files\Symantec Shared\ccApp.exe[2408] USER32.dll!SetScrollRange 7E42F99B 5 Bytes JMP 023E99CA C:\Program Files\Common Files\Symantec Shared\SymTheme\1.0\SymTheme.dll (Symantec Theme/Symantec Corporation)
.text C:\Program Files\Common Files\Symantec Shared\ccApp.exe[2408] USER32.dll!AdjustWindowRect 7E431140 5 Bytes JMP 023E9D36 C:\Program Files\Common Files\Symantec Shared\SymTheme\1.0\SymTheme.dll (Symantec Theme/Symantec Corporation)
.text C:\Program Files\Common Files\Symantec Shared\ccApp.exe[2408] USER32.dll!EnableScrollBar 7E468005 7 Bytes JMP 023E9928 C:\Program Files\Common Files\Symantec Shared\SymTheme\1.0\SymTheme.dll (Symantec Theme/Symantec Corporation)

---- User IAT/EAT - GMER 1.0.14 ----

IAT C:\Program Files\internet explorer\iexplore.exe[1704] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExA] [03F82070] C:\Program Files\Canon\Easy-WebPrint\EWPCore.dll
IAT C:\Program Files\internet explorer\iexplore.exe[1704] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExW] [03F820B0] C:\Program Files\Canon\Easy-WebPrint\EWPCore.dll
IAT C:\Program Files\internet explorer\iexplore.exe[1704] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryW] [03F82030] C:\Program Files\Canon\Easy-WebPrint\EWPCore.dll
IAT C:\Program Files\internet explorer\iexplore.exe[1704] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [03F82000] C:\Program Files\Canon\Easy-WebPrint\EWPCore.dll
IAT C:\Program Files\internet explorer\iexplore.exe[1704] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!GetProcAddress] [03F84C50] C:\Program Files\Canon\Easy-WebPrint\EWPCore.dll

---- Devices - GMER 1.0.14 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 Elkbd.sys (Intel Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 Elkbd.sys (Intel Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Registry - GMER 1.0.14 ----

Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys@start 1
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys@type 1
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys@imagepath \systemroot\system32\drivers\TDSSypqx.sys
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys@group file system
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@TDSSserv \systemroot\system32\drivers\TDSSypqx.sys
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@TDSSl \systemroot\system32\TDSStbnv.dll
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdssservers \systemroot\system32\TDSShqyg.dat
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdssmain \systemroot\system32\TDSSyrgn.dll
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdsslog \systemroot\system32\TDSSvcni.dll
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdssadw \systemroot\system32\TDSSvoxr.dll
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdssinit \systemroot\system32\TDSSvouw.dll
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdssurls \systemroot\system32\TDSSnmxh.log
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdsspanels \systemroot\system32\TDSSushc.dll
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@tdsserrors \systemroot\system32\TDSShhrl.log
Reg HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys\modules@TDSSproc \systemroot\system32\TDSSbqrx.log

---- EOF - GMER 1.0.14 ----
Here is the Hijack log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:43:25, on 1/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run""
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-21-130367858-3427603486-4156619635-1008\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'rachel')
O4 - HKUS\S-1-5-21-130367858-3427603486-4156619635-1008\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'rachel')
O4 - HKUS\S-1-5-21-130367858-3427603486-4156619635-1008\..\RunOnce: [] (User 'rachel')
O4 - HKUS\S-1-5-21-130367858-3427603486-4156619635-500\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Administrator')
O4 - HKUS\S-1-5-21-130367858-3427603486-4156619635-500\..\RunOnce: [] (User 'Administrator')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsup ... gctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 3562911265
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 11805 bytes

O.K. I think this is everything, so in between instructions enable Norton, right?
Should I go ahead and update Norton?
Thank you again,
Shelley

[jmw3]

so in between instructions enable Norton, right?

Should I go ahead and update Norton?

Yes. Update Norton.

Fix HiJackThis Entries

• Open HiJackThis
• Click on Do a system scan only
• Place a checkmark next to these lines(if still present):

O4 - HKUS\S-1-5-21-130367858-3427603486-4156619635-1008\..\RunOnce: [] (User 'rachel')
O4 - HKUS\S-1-5-21-130367858-3427603486-4156619635-500\..\RunOnce: [] (User 'Administrator')

• Close all windows except Hijackthis and click Fix Checked
• Click Yes when prompted
• Close HijackThis.

CFScript
Close any open browsers.
Open notepad and copy/paste the text in the code box below into it:

Code: Select all

Reglock::
[HKLM\SYSTEM\ControlSet002\Services\TDSSserv.sys]

Save this as CFScript.txt, in the same location as ComboFix.exe



Refering to the picture above, drag CFScript into ComboFix.exe
When finished, it shall produce a log for you at "C:\ComboFix.txt"
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
A word of warning: Neither I nor sUBs are responsible for any damage you may cause to your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

Update Java Runtime
You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program
up to date, and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 11.
JavaRa
Download JavaRa and unzip it to your desktop.
***Please close any instances of Internet Explorer before continuing!***

• Double-click on JavaRa.exe to start the program
• From the drop-down menu, choose English and click on Select
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK
• A logfile will pop up. Save it to a convenient location
• Click on Additional Tasks then tick Remove Useless JRE Files
• Click Go then OK when prompted & close the program.

Update Java Runtime

• Go to http://java.sun.com/javase/downloads/index.jsp
• Scroll down to Java Runtime Environment (JRE) 6 Update 11 and click on the Download button
• In the Platform box choose Windows
• Check the box to Accept License Agreement and click Continue
• Click on Windows Offline Installation, click on the link under it which says "jre-6u11-windows-i586-p.exe" and save the downloaded file to your desktop
• Install the new version by running the downloaded file with the Java icon & follow the on-screen instructions
• Reboot your computer

Run ATF-Cleaner agian.

Kaspersky Online Scan
Do an online scan with >Kaspersky Online Scanner<

• Read through the requirements and privacy statement and click on Accept button
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run
• When the downloads have finished, click on Settings
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  Spyware, Adware, Dialers, and other potentially dangerous programs
  Archives
  Mail databases
• Click on My Computer under Scan
• Once the scan is complete, it will display the results. Click on View Scan Report
• You will see a list of infected items there. Click on Save Report As...
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button
• Please post this log in your next reply

To post in next reply:
Kaspersky log
New HijackThis log
Let me know how the computer is running / problems

[Shelley]

Good Morning:
I did not see the items you mentioned at the beginning of your last post
in the HiJackThis scan. I am able to open Norton and I was able to update
it although I haven't tried to run a virus scan. Should I go ahead and scan
with Norton? My computer seems to be running better (hooray!!!) I appreciate
your help with this and hope we are getting
to the end? Let me know and thank you!!!!
Shelley

Here is the Ksapersky log:
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, February 1, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, February 01, 2009 03:12:01
Records in database: 1733830
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan statistics:
Files scanned: 159236
Threat name: 3
Infected objects: 7
Suspicious objects: 0
Duration of the scan: 02:00:43


File name / Threat name / Threats count
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\8V5KTXHX\176[1].exe Infected: Trojan.Win32.Pakes.mmh 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\MDQJTN6M\176[1].exe Infected: Trojan.Win32.Pakes.mmh 1
C:\WINDOWS\system32\winsystems.dll Infected: Trojan.Win32.BHO.ksi 1
D:\I386\APPS\APP07828\src\CompaqPresario_Spring06.exe Infected: not-a-virus:AdWare.Win32.WeatherBug.a 2
D:\I386\APPS\APP07828\src\HPPavillion_Spring06.exe Infected: not-a-virus:AdWare.Win32.WeatherBug.a 2

The selected area was scanned.

Here is the HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:24:08, on 2/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\Program Files\internet explorer\iexplore.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run""
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsup ... gctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 3562911265
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 11565 bytes

[jmw3]

Hi

Should I go ahead and scan with Norton?

If I could ask you to just hold off until we are done.

I appreciate your help with this and hope we are getting to the end?

No problem... & yes we are nearly there

WEATHERBUG - OPTIONAL Uninstall
WeatherBug is a system tray icon that offers weather information and includes built-in ads. WeatherBug is controlled by AWS Convergence Technologies (weatherbugmedia.com). There is some controversy over whether WeatherBug should be targeted by anti-parasite software. AWS strongly deny their software is 'spyware', and by the definition used here, it is not, as it does not leak information back to its controlling servers. However, WeatherBug has in the past been silently installed by the FavoriteMan parasite and Freeze.com screensavers, and more recently has been bundled by software such as AIM and Blubster. This makes it 'unsolicited', and since it is installed to raise money for its creators through the built-in ads it is certainly 'commercial'. So it does meet the definition for 'parasite': unsolicited commercial software. It is nonetheless listed as a borderline case because it is not overtly harmful and many people do install it deliberately. WeatherBug bundles the MySearch parasite in its standalone distribution and has in the past, installed Gator and SVAPlayer.

I recommend that you uninstall WeatherBug & choose one of these alternatives:
Weather Pulse
Weather Watcher
or
Get mozilla Firefox and then get FORECASTFOX!!!

To uninstall WeatherBug:

• Click Start, point to Settings, and then click Control Panel.
• In Control Panel, double-click Add or Remove Programs.
• In Add or Remove Programs, highlight WeatherBug, click Remove.
• Close the Add or Remove Programs and the Control Panel windows.

OTMoveIt3
Download OTMoveIt3.exe by OldTimer and save it to your desktop.

• Double click on OTMoveIt3.exe to run it
• Copy & paste the contents of the Code box below into Paste Instructions for Items to be Moved

Note: Do not type it out to minimize the risk of typo error

Code: Select all

:Files
C:\WINDOWS\system32\winsystems.dll

:Commands
[Purity]
[EmptyTemp]
[Reboot]

• Click on MoveIt!
• When done, click on Exit

Note: If a file or folder can't be moved immediately, you may be asked to restart your computer. Choose Yes.
A log will be produced at C:\_OTMoveIt\MovedFiles\date_time.log, where date_time are numbers. Post this log in your next reply.

To post in next reply:
OTMoveIt3 log
new HijackThis log

[Shelley]

Hi jmw:

I uninstalled weatherbug and here is the MoveIt log:

========== FILES ==========
LoadLibrary failed for C:\WINDOWS\system32\winsystems.dll
C:\WINDOWS\system32\winsystems.dll NOT unregistered.
File move failed. C:\WINDOWS\system32\winsystems.dll scheduled to be moved on reboot.
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\~DFEE6D.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\~DFEE7A.tmp scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\cc202.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\cc203.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\cc204.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\cc205.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\cc206.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\cc207.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\JETDC39.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\JETDD23.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_610.dat scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
Temp folders emptied.

OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 02042009_170702

Files moved on Reboot...
File C:\WINDOWS\system32\winsystems.dll not found!
File C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\~DFEE6D.tmp not found!
File C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\~DFEE7A.tmp not found!
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.
File C:\WINDOWS\temp\cc202.tmp not found!
File C:\WINDOWS\temp\cc203.tmp not found!
File C:\WINDOWS\temp\cc204.tmp not found!
File C:\WINDOWS\temp\cc205.tmp not found!
File C:\WINDOWS\temp\cc206.tmp not found!
File C:\WINDOWS\temp\cc207.tmp not found!
File C:\WINDOWS\temp\JETDC39.tmp not found!
File C:\WINDOWS\temp\JETDD23.tmp not found!
File C:\WINDOWS\temp\Perflib_Perfdata_610.dat not found!

Are we there yet?
Shelley
Almost forgot, here is HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:19:43, on 2/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\internet explorer\iexplore.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run""
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsup ... gctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 3562911265
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 11336 bytes

[jmw3]

Clean Up
Now we need to clear out the programs we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if used inappropriately.
Remove Combofix
The following will implement some cleanup procedures as well as reset System Restore points:
Click Start > Run and copy/paste the following bolded text into the Run box and click OK:
ComboFix /u

• Double-click OTMoveIt3.exe
• Click the CleanUp! button
• Select Yes when the Begin cleanup Process? prompt appears
• If you are prompted to Reboot during the cleanup, select Yes
• The tool will delete itself once it finishes, if not delete it yourself

You can also delete RSIT.exe & JavaRa from your desktop.
Delete the following folder: C:\rsit
You can either delete or keep ATF-Cleaner. It's a handy tool to clean out your temporary folders.
Re-enable Spybot's Teatimer.

All Clean
Congratulations, good work, your system is now clean. Now that your system is safe we would like you to keep it that way.
Take the time to follow these instructions and it will greatly reduce the risk of further infections and greatly diminish the chances of you having to visit here again.

Microsoft Windows Update
Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.
To update Windows
Go to Start > All Programs > Windows Update
To update Office
Open up any Office program.
Go to Help > Check for Updates

Malwarebytes' Anti-Malware
Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is totally free but for real-time protection you will have to pay a small one-time fee.
You can find a tutorial here.

SpywareBlaster
Download and install Javacools SpywareBlaster from here
SpywareBlaster adds a list of ActiveX controls, tracking cookies and sites which will be blocked in either Internet Explorer or Firefox browsers. You need to manually check for updates regularly.

Download and Install a HOSTS File
A HOSTS file is a big list of bad web sites. The list has a specific format, a specific name, (name is just HOSTS with no file extension), and a specific location. Your machine always looks at that file in that location before connecting to a web site to verify the address. So the HOSTS listing can be used to "short circuit" a request to a bad website by giving it the address of your own machine.

Download BlueTack's HOSTS Manager here, using Internet Explorer (Firefox won't work):

• A short distance down the page in the centre, click on the Download button
• Agree to the license
• On the next page, to the right side of where it says Download Estimates, right click on the underlined word Hosts Manager choose Save Target As and download the installer Hosts20setup.exe to your desktop
• Double click the Installer on your desktop and let it Install the Hosts Manager
• After the installation is complete, click on the Hosts Manager icon on your desktop. (You can delete the other Hosts Switch icon from your desktop)
• When the Hosts Manager comes up, click the small down arrows on the right side of the bar labeled Options and Tools,
• Click Disable DNS Service. This is important
• In the Left Pane, click Download
• It will load 80,000 lines or more. When it finishes, also in the left pane, click Replace, and then click Save

You can use this manager to handle your HOSTS file download, edits, and most any other HOSTS issue.
If you have a separate party firewall or Winpatrol, you may have to give permissions at various times to Unlock the present default HOSTS file and install the new one.

Install WinPatrol
Download it here
You can find information about how WinPatrol works here

Read some information here on how to prevent Malware.

Hopefully these steps will help keep your computer clean.

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

If there are any other questions then feel free to ask or in future do not hesitate to contact us here at The Malware Removal Forums

[Elrond]

Shelley this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

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