Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Pest Capture Removal--HELP!!

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Pest Capture Removal--HELP!!

Unread postby KidK » November 27th, 2008, 3:16 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:15:06, on 11/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\DriveCleaner Free\dcsm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Antivirus2008y\antvrs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1DA10C21-5043-49C5-A343-4E2B7E5644CB} - C:\WINDOWS\system32\khfGywXn.dll (file missing)
O2 - BHO: (no name) - {48F2A76C-BCC4-4D15-97AC-2C78BC84CB45} - C:\WINDOWS\system32\efcBrQHA.dll (file missing)
O2 - BHO: (no name) - {67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} - C:\Program Files\Video ActiveX Object\isaddon.dll (file missing)
O2 - BHO: Nothing - {8d83b16e-0de1-452b-ac52-96ec0b34aa4b} - C:\WINDOWS\System32\hp4769.tmp (file missing)
O3 - Toolbar: Big Fish Games Toolbar - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL (file missing)
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [dcsm] "C:\Program Files\Common Files\DriveCleaner Free\dcsm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Pest-Capture] C:\Program Files\PestCapture\PestCapture.exe
O4 - HKCU\..\Run: [Antivirus2008y] C:\Program Files\Antivirus2008y\antvrs.exe
O4 - HKLM\..\Policies\Explorer\Run: [none] C:\Program Files\Video ActiveX Object\pmsngr.exe
O4 - HKLM\..\Policies\Explorer\Run: [Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\%s] C:\Program Files\Video ActiveX Object\isamonitor.exe
O4 - Startup: Reboot.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Office Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://officeint.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {3BA4271E-5C1E-48E2-B432-D8BF420DD31D} - http://virus-scanonline.com/AntvrsInstall.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2806853733
O16 - DPF: {FC11A119-C2F7-46F4-9E32-937ABA26816E} (AMI DicomDir TreeView Control 2.1) - file://I:\CDVIEWER\CdViewer.cab
O20 - Winlogon Notify: efcBrQHA - efcBrQHA.dll (file missing)
O22 - SharedTaskScheduler: buprestidae - {b59f3ba4-98da-4b5f-8a2d-7b56fb11140b} - (no file)
O22 - SharedTaskScheduler: curdler - {bd0fc212-0a36-4232-83cc-2063fb9282e0} - C:\WINDOWS\system32\qzviz.dll (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

--
End of file - 4291 bytes
KidK
Active Member
 
Posts: 1
Joined: November 27th, 2008, 3:09 pm
Advertisement
Register to Remove

Re: Pest Capture Removal--HELP!!

Unread postby jmw3 » November 29th, 2008, 2:19 am

Welcome KidK

I will be helping you under the guidance of one of our expert coaches.
Please give me a little time to get back to you with instructions.

In the meantime please note the following:
  • Any recommendations made are for your computer problems only and should NOT be used on any other computer.
  • Please DO NOT run any scans/tools or other fixes unless I ask you to. This is very important for several reasons. Here are just two of them:
    1. The tools that we use are very powerful and can cause >>irreparable damage<< to your computer if not used correctly.
    2. Commercial scanners, for the most part can not completely remove some of the more "resistant" infections. This makes it much more difficult to get rid of completely.
  • If you get stuck or are unsure of something please ask for a further explanation, do not guess.
  • A lack of symptoms does not necessarily mean your computer is clean.
  • Continue to respond to this thread until I give you the All Clean!
Please Note: My instructions to you are checked by an expert prior to posting. This may cause a small delay between posts.
Thanks

I'd also like you to create a list of installed programs by doing the following:
Create an Uninstall List
  • Start HijackThis
  • Click on the Config button
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button
  • Click on the Save list... button and specify where you would like to save this file
  • When you press the Save button a notepad will open with the contents of that file
  • Copy and paste the contents of that notepad here in your next reply
User avatar
jmw3
MRU Emeritus
MRU Emeritus
 
Posts: 4621
Joined: February 12th, 2008, 2:36 am
Location: Port Hedland, Western Australia

Re: Pest Capture Removal--HELP!!

Unread postby jmw3 » November 30th, 2008, 5:57 pm

No Anti-virus
Looking over your log, it seems you don't have any evidence of anti-virus software.
Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Download a free anti-virus software from one these excellent vendors NOW:

1) Antivir PersonalEdition Classic- Free anti-virus software for Windows. Detects and removes more than 50,000 viruses. Free support.
2) avast! 4 Home Edition - Anti-virus program for Windows. The home edition is freeware for noncommercial users.

Your computer must have only ONE anti-virus program installed at any time. Having more than one anti-virus program installed & active will cause program conflicts, false virus alerts, and system crashes.

ATF Cleaner
Download ATF Cleaner here by Atribune.
    Double-click ATF-Cleaner.exe to run the program
    Under Main choose: Select All
    Click the Empty Selected button
If you use Firefox browser
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button
    NOTE: If you would like to keep your saved passwords, please click No at the prompt
If you use Opera browser
    Click Opera at the top and choose: Select All
    Click the Empty Selected button
    NOTE: If you would like to keep your saved passwords, please click No at the prompt
Click Exit on the Main menu to close the program.

Malwarebytes' Anti-Malware
Download Malwarebytes' Anti-Malware here and save to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to:
    Update Malwarebytes' Anti-Malware
    Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
    Note:
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Or via the Logs tab when Malwarebytes' Anti-Malware is started.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so. Failure to reboot will prevent MBAM from removing all the malware.
If you receive an (Error Loading) error on reboot please reboot a second time . It is normal for this error to occur once and does not need to be reported unless it returns on future reboots.


To post in next reply:
Malwarebytes log
New HijackThis log
User avatar
jmw3
MRU Emeritus
MRU Emeritus
 
Posts: 4621
Joined: February 12th, 2008, 2:36 am
Location: Port Hedland, Western Australia

Re: Pest Capture Removal--HELP!!

Unread postby jmw3 » December 3rd, 2008, 8:13 pm

Hello

THREE DAY BUMP!

It has been three days since my last post.
  • Do you still need help with this?
  • Do you need more time?
  • Are you having problems following my instructions?
If after 48hrs you have not replied to this thread then it will have to be closed!

Please let me know if there are any problems. Thanks!
User avatar
jmw3
MRU Emeritus
MRU Emeritus
 
Posts: 4621
Joined: February 12th, 2008, 2:36 am
Location: Port Hedland, Western Australia

Re: Pest Capture Removal--HELP!!

Unread postby LDTate » December 6th, 2008, 11:34 am

Due to inactivity this topic will be closed.
If you need help please start a new thread and post a new HJT log
User avatar
LDTate
WTT Teacher
WTT Teacher
 
Posts: 3920
Joined: February 18th, 2005, 8:38 pm
Location: Missouri, USA
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 534 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware