Need some help! HJT log

[glennlee]

Here are the logs.

Thanks.

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3412 (20080903)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.064 (20070717)
# EOSSerial=beed10186f6d624d8afc7e3ec4df1db7
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2008-09-04 03:33:39
# local_time=2008-09-03 11:33:39 (-0500, Eastern Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 2
# scanned=217460
# found=4
# scan_time=1151
C:\SDFix\backups\backups.zip Win32/Adware.Coolezweb application 28F8A08C8372C08764BBA9F394F286F0
C:\SDFix\backups\backups.zip »ZIP »backups/atsxyzd.sys Win32/Adware.Coolezweb application 00000000000000000000000000000000
C:\WINDOWS\system32\mmchost.dll Win32/TrojanDownloader.Agent.OBU trojan 4261DCCE7ADD71BA5B6D0257095D62B0
C:\WINDOWS\system32\zordisa.dll Win32/PSW.OnLineGames.NVG trojan AD4625D3AB7C3A7AD049E016E65A8AC8

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:36:52 PM, on 9/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
c:\Program Files\CheckPoint\SecuRemote\bin\SR_Watchdog.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\aetcrss1.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\MOBILECLIENT\WebToGo\webtogo.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CertificateRegistration] aetcrss1.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil9d.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: Oracle Web-to-Go.lnk = C:\MOBILECLIENT\WebToGo\webtogo.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.co ... nos/gp.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Check Point VPN-1 Securemote service (SR_Service) - Check Point Software Technologies - c:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point VPN-1 Securemote watchdog (SR_Watchdog) - Check Point Software Technologies - c:\Program Files\CheckPoint\SecuRemote\bin\SR_Watchdog.exe

--
End of file - 6364 bytes

[km2357]

Your latest HJT log looks clean, just two files to get rid of.


Step # 1 Run OTMoveIt2

• Please double-click OTMoveIt2.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
• Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  Code: Select all

  C:\WINDOWS\system32\mmchost.dll
  C:\WINDOWS\system32\zordisa.dll

  
  
  
• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light blue bar) and choose Paste.
  
• Click the red Moveit! button.
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
• Close OTMoveIt2

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Besides the OTMoveIT2 Log, let me know how the computer is doing, if there are any problems.

[glennlee]

Here's the log.

DllUnregisterServer procedure not found in C:\WINDOWS\system32\mmchost.dll
C:\WINDOWS\system32\mmchost.dll NOT unregistered.
C:\WINDOWS\system32\mmchost.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\zordisa.dll
C:\WINDOWS\system32\zordisa.dll NOT unregistered.
C:\WINDOWS\system32\zordisa.dll moved successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 09042008_174340.

Many thanks for helping me out, I will test out my laptop for the next couple days to see if I have any problems. Should I post any remaining problems on this topic or create a new one?
Thanks again!

[km2357]

If you run into any problems with the laptop over the next few days, go ahead and post about them here, no need to start a new topic/thread. If you don't have any problems with the laptop in say 3-4 days, post back here and let me know and I'll go ahead and we'll do some cleanup and I'll give you some instructions on how to stay clean in the future.

[glennlee]

I'm having a problem when I try to download a driver. It saying that my security setting does not allow me to download this file. I checked everywhere to make sure my settings aren't too high. I think its the related with JAVA not running correctly during the Kaspersky scan. Other than that everything seems normal.
Thanks!!

[km2357]

I'm having a problem when I try to download a driver. It saying that my security setting does not allow me to download this file.

Does this happen only when you try to download the driver or does it happen with every file you try to download off the Internet?

Have you tried updating to Internet Explorer 7 to see if that fixes the problem? You can also try another browser like Firefox to see if you can download the file that way.

[glennlee]

I only have this problem when I try to download a driver off the internet. What was strange I was able download a driver for GC89 modem driver but not a H.P. SCR32x card reader driver. I have to use Internet Explorer because the laptop is issued from my employer.

[km2357]

Since you are able to download one driver but not another, the best thing to do would be contact HP and tell them about your problem about not being able to download a driver for one of their card readers. Since the problem does not appear to be malware-related, I'll go ahead and have you do some clean-up and post instructions on how to stay clean in the future.

Delete SDFix.exe and LSPfix.exe from your Desktop.


Please open OTMoveIt2.

• Click on the CleanUp! button. If your Firewall gives a warning about OTMoveIt wanting to download a file, allow it.
• Answer Yes to the prompt.
• The program will ask for a reboot. Answer Yes.

Empty your Recycle Bin.


Please take the time to read my All Clean Post.

Please follow these simple steps in order to keep your computer clean and secure:

This is a good time to clear your existing system restore points and establish a new clean restore point

• Go to Start > All Programs > Accessories > System Tools > System Restore
• Select Create a restore point, and Ok it.
• Next, go to Start > Run and type in cleanmgr
• Make sure the C:\ drive is selected and click OK. If your computer's Hard Drive is not located on C:, change it to the correct drive letter then click OK.
• Select the More options tab
• Choose the option to clean up system restore and OK it.
• This will remove all restore points except the new one you just created.

.

Clearing your restore points is not something you should do on a regular basis. Normally, this process only needs to be done after clearing out an infestation of malware.


Make your Internet Explorer more secure This can be done by following these simple instructions:

1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.
   
   • Change the Download signed ActiveX controls to Prompt
   • Change the Download unsigned ActiveX controls to Disable
   • Change the Initialize and script ActiveX controls not marked as safe to Disable
   • Change the Installation of desktop items to Prompt
   • Change the Launching programs and files in an IFRAME to Prompt
   • Change the Navigate sub frames across different domains to Prompt
5. When all these settings have been made, click on the OK button.
6. If it asks you if you want to save the settings, press the Yes button.
7. Next press the Apply button and then the OK to exit the Internet Properties page.

Set correct settings for files that should be hidden in Windows XP

• Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
• Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
• If unchecked please checkHide protected operating system files (Recommended)
• If necessary check "Display content of system folders"
• If necessary Uncheck Hide file extensions for known file types.
• Click OK

• Use An Antivirus Software and Keep It Updated - It is very important that your computer has an antivirus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a day. If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out.
• Visit Microsoft's Update Site Frequently It is important that you visit Microsoft Updates regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
• Install SpywareBlaster SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
  Computer Safety on line Anti Malware
• Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  
  1. Click the start button on the task bar at the bottom of your screen
  2. Click run
  3. In the dialog box, type services.msc
  4. hit enter, then locate dns client
  5. Highlight it, then doubleclick it.
  6. On the dropdown box, change the setting from automatic to manual.
  7. Click ok..
• Use an alternative instant messenger program.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
• Please read Tony Klein's excellent article: How I got Infected in the First Place
• Please read Understanding Spyware, Browser Hijackers, and Dialers
• Please read Simple and easy ways to keep your computer safe and secure on the Internet
• If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox or
  Opera.
  If you decide to use either FireFox or Opera, it is very important that you keep them up to date and check frequently for updates of the browser of your choice.
• Update all these programs regularly Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
• If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.

Follow these steps and your potential for being infected again will reduce dramatically.

Here's a good website to read about Malware prevention:

http://users.telenet.be/bluepatchy/miek ... ntion.html

If your computer is running slow, click here for instructions on how to help speed up your computer.

Good luck!


Please reply one last time so that I know you have read my post and this thread can be closed.

[NonSuch]

As this issue appears to be resolved, this topic is now closed.

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