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Hi I am a new member and was advised to join this forum for expert help. I've been having problems for a while in that when I leave my laptop for a while and come back to it, instead of the screen saver it has switched off and when I switch on again I get a blue screen that says my disc needs checking and it goes through a performance of doing that. I have AVG and yesterday downloaded a Malware programme. AVG didn't find anything but the Malware programme found a lot of faults which I dealt with and for a while my computer was fine again Now it is happening again. have done a reg clean too which found 77 fault so I don't know what the problem can be. Can anyone help please? I have followed instructiions for posting as requested.
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 21:43:49, on 29/08/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal
Hello, and to the Malware Removal forums. My name is Michael I'll be glad to help you with your computer problems.
HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
Please be patient and I'd be grateful if you would note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for this issue on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
Please note: All of my posts need to be checked by a teacher, so please be patient while I attempt to remove your malware.
Make an uninstall list using HijackThis To access the Uninstall Manager you would do the following:
Start HijackThis
Click on the Config button
Click on the Misc Tools button
Click on the Open Uninstall Manager button.
Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Save the file to your desktop.
Acer eDataSecurity Management 1.00.26 Acer eNet Management Acer ePower Management Acer GridVista Acer OrbiCam Driver Acer OrbiCam Software Acer Screensaver Acoustica CD/DVD Label Maker Acoustica Photos Forever Ad-Aware SE Personal Adobe Acrobat 5.0 Adobe AIR Adobe AIR Adobe Color Common Settings Adobe Color Common Settings Adobe ExtendScript Toolkit 2 Adobe ExtendScript Toolkit 2 Adobe Flash Player ActiveX Adobe Flash Player Plugin Adobe Reader 8.1.2 Adobe Setup Adobe Setup Adobe Shockwave Player AFPL Ghostscript 8.54 AFPL Ghostscript Fonts Apple Mobile Device Support Apple Software Update Apple Software Update ArcSoft PhotoBase ArcSoft PhotoStudio 2000 Ashampoo Burning Studio 2007 Ashampoo ClipFinder 1.35 Ashampoo Music Studio 3 Ashampoo Photo Optimizer 1.10 Ashampoo StartUp Tuner 2.00 Ashampoo WinOptimizer Platinum 3 AVG Free 8.0 Azada Belarc Advisor 7.2 Bonjour Book Design Wizard 2.0.3 Canon ScanGear Toolbox 3.0 CCleaner (remove only) CDBurnerXP Clock 2.2 ConnectGoV5UpdateVer2 Copernic Desktop Search 2 CyberScrub® Privacy Suite™ 4.0 Professional CyberScrub® Privacy Suite™ 4.5 Deep Paint Drawing for Children DVD Burning Xpress 3.12 DVD Photo Slideshow Pro 7.60 eBay Desktop eBay Desktop ebgcInfra ebgcRes ebgcSDK EPSON PhotoQuicker3.5 EPSON PRINT Image Framer Tool2.1 EPSON Printer Software EPSON Web-To-Page ESC46 Reference Guide ESC46 Software Guide Event Planner FinePixViewer Ver.4.3 FontNav FUJIFILM USB Driver getPlus(R) Google Earth Google Toolbar for Internet Explorer Google Updater Hallmark Card Studio 2004 HDAUDIO Soft Data Fax Modem with SmartCP HijackThis 2.0.2 Hotfix for Windows Media Format SDK (KB942423) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB926239) Hotfix for Windows XP (KB935448) Hotfix for Windows XP (KB952287) IE Privacy Keeper Image Resizer Powertoy for Windows XP ImageForge version 3.60 Intel(R) Graphics Media Accelerator Driver Intel(R) PROSet/Wireless Software IrfanView (remove only) iTunes J2SE Runtime Environment 5.0 Update 10 Jarte Java(TM) 6 Update 5 K-Lite Codec Pack 3.5.7 Full Launch Manager MAGIX Xtreme Photo Designer 6 6.0.19.0 (US) Malwarebytes' Anti-Malware mCore Media Library Management Wizard Microsoft .NET Framework 1.0 Hotfix (KB887998) Microsoft .NET Framework 1.0 Hotfix (KB930494) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Office FrontPage 2003 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Office Professional Edition 2003 Microsoft Office Project Professional 2003 Microsoft Office Visio Professional 2003 Microsoft Text-to-Speech Engine 4.0 (English) Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 Redistributable Microsoft Windows Media Video 9 VCM Microsoft Windows XP Video Decoder Checkup Utility Microsoft Works 6-9 Converter mMHouse Movie Maker Background Music Files Movie Maker Sound Effects Movie Maker Title Images Mozilla Firefox (3.0.1) mPfMgr mProSafe MSN MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) mvi mWlsSafe MWSnap 3 mXML OLYMPUS CAMEDIA Master 4.1 OmniPage Pro 9.0 OpenOffice.org 2.1 Pando Paragon Drive Copy 8.0 Personal Special Edition PC Inspector File Recovery PDFCreator PDFCreator Toolbar Personal License Update Wizard for Windows Media Player PhotoFiltre Picasa 2 PIF DESIGNER2.1 Poetry Book Creator 2.0 Press Release Wizard 1.0.0 QuickTime RealArcade Registry Cleaner 4.0 Scan Manager 5.2 ScanToWeb Scribus 1.3.3.7 Security Update for CAPICOM (KB931906) Security Update for CAPICOM (KB931906) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901190) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB918439) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921503) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923694) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB925454) Security Update for Windows XP (KB925486) Security Update for Windows XP (KB925902) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928090) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Security Update for Windows XP (KB929123) Security Update for Windows XP (KB929969) Security Update for Windows XP (KB930178) Security Update for Windows XP (KB931261) Security Update for Windows XP (KB931768) Security Update for Windows XP (KB931784) Security Update for Windows XP (KB932168) Security Update for Windows XP (KB933566) Security Update for Windows XP (KB933729) Security Update for Windows XP (KB935839) Security Update for Windows XP (KB935840) Security Update for Windows XP (KB936021) Security Update for Windows XP (KB937143) Security Update for Windows XP (KB937894) Security Update for Windows XP (KB938127) Security Update for Windows XP (KB938829) Security Update for Windows XP (KB939653) Security Update for Windows XP (KB941202) Security Update for Windows XP (KB941568) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB941644) Security Update for Windows XP (KB941693) Security Update for Windows XP (KB942615) Security Update for Windows XP (KB943055) Security Update for Windows XP (KB943460) Security Update for Windows XP (KB943485) Security Update for Windows XP (KB944338) Security Update for Windows XP (KB944533) Security Update for Windows XP (KB944653) Security Update for Windows XP (KB945553) Security Update for Windows XP (KB946026) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB947864) Security Update for Windows XP (KB948590) Security Update for Windows XP (KB948881) Security Update for Windows XP (KB950749) Security Update for Windows XP (KB950759) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953838) Security Update for Windows XP (KB953839) Serif DrawPlus 6.0 Serif PagePlus 9.0 SIW version 2008-04-02 Sonic Encoders Stickies 5.2b TalkTalk Assist & Go Update for Windows Media Player 10 (KB913800) Update for Windows Media Player 10 (KB926251) Update for Windows XP (KB894391) Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB908531) Update for Windows XP (KB910437) Update for Windows XP (KB911280) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB927891) Update for Windows XP (KB929338) Update for Windows XP (KB930916) Update for Windows XP (KB931836) Update for Windows XP (KB933360) Update for Windows XP (KB936357) Update for Windows XP (KB938828) Update for Windows XP (KB942763) Update for Windows XP (KB942840) Update for Windows XP (KB946627) Update for Windows XP (KB951072-v2) Update Manager WavePad Uninstall What's Running 2.2 Windows Live installer Windows Live Messenger Windows Live Sign-in Assistant Windows Live Toolbar Feed Detector (Windows Live Toolbar) Windows Live Writer Windows Media Bonus Pack for Windows XP Windows Media Format 11 runtime Windows Media Format SDK Hotfix - KB891122 Windows Media Player 11 Windows Media Player 11 Windows Media Player Firefox Plugin Windows Media Player Hotfix [See Q828026 for more information] Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB891781 WordWeb XnView 1.93.6 XP Codec Pack
Hi Michael I was just looking at my e-mail and thought that I saw one from you when my computer crashed again. I had to switch off and it went through all the disc checks again and then looked at my e-mails and there is only one on there. If you did send a message recently would you re-send it please?
IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.
Pando
I'd like you to read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.
Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
You must go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).
If you do not wish to remove your P2P programs, please tell me and this topic will be closed.
Due to lack of response, this topic is now closed.
If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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