This is my general post for when your
logs show no more signs of malware
- Please let me know if you still are having problems with your computer and what these problems are
Your log now appears to be clean. Congratulations! You can get rid of the tools we used:
Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints. You need to be registered to post as, unfortunately, we were hit with too many spam posts to allow guest posting to continue. Just find your country room and register your complaint. Delete ComboFix and Clean Up
Click Start > Run > type combofix /u > OK (Note the space between combofix and /u)
Please advise if this step is missed for any reason as it performs some important actions.
Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.
General Security and Computer Health
Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.
- Set correct settings for files
- Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
- Under Hidden files and folders if necessary select Do not show hidden files and folders.
- If unchecked please check Hide protected operating system files (Recommended)
- If necessary check Display content of system folders
- If necessary Uncheck Hide file extensions for known file types.
- Click OK
- Make sure that you keep your antivirus updated
New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
- Install and use a firewall with outbound protection
The Windows firewall only monitors incoming traffic, NOT outgoing. Using a software firewall in its default configuration to replace the Windows firewall greatly reduces the risk of your computer being hacked. Make sure your firewall is always enabled while your computer is connected to the internet.
Note: You should only have one firewall installed at a time. Having more than one firewall installed at once is likely to cause conflicts and may well decrease your overall protection as well as seriously impairing the performance of your PC.
- Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
Note: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.
- Update Non-Microsoft Programs
Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month.
- Make Internet Explorer More Secure
You are using Internet Explorer v. 7. Therefore please read and follow the recommendations at this SITE
Recommended Programs
I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.
- WinPatrol
As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
- SpywareBlaster
SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing on your computer. If you don't know what ActiveX controls are, see HERE. You can download SpywareBlaster from HERE.
- Malwarebytes' Anti-Malware
Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. It includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.You can download Malwarebytes' Anti-Malware from HERE. You can find a tutorial HERE.
- Hosts File
For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.
Be sure to disable the service "DNS Client" FIRST to allow the use of large HOSTS files without slowdowns.
If this isn't done first, the next reboot may take a VERY LONG TIME.
This is how to do it. First be sure you are signed in as a user with administrative privileges:
Stop and Disable the DNS Client Service
Go to Start, Run and type Services.msc and click OK.
Under the Extended Tab, Scroll down and find this service.
DNS Client
Right-Click on the DNS Client Service. Choose Properties
Select the General tab. Click on the Stop button.
Click the Arrow-down tab on the right-hand side at the Start-up Type box.
From the drop-down menu, click on Manual
Click the Apply tab, then click OK
- Use an alternative Internet Browser
Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead:
Firefox
Opera
Finally I am trying to make one point very clear. It is
absolutely essential to keep all of your security programs up to date.
Also please read this great article by Tony Klein
So How Did I Get Infected In First Place I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.
