Audio File Plays at Random

[kenlin]

Problem started today with an audio file playing at random. It sounds like some sort of ad for a new movie tomb of the Dragon Emperor. It has played several times in the last 3-4 hours.
My system is vista 64 running on an intel q6700 pocessor. I have run virus checks using norton 360 v2 and windows defender; both do not pick this problem up. The following is the hyjackthis log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:30:16 PM, on 01/08/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\LG Soft India\forteManager\bin\Monitor.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\hp\support\hpsysdrv.exe
C:\Program Files (x86)\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files (x86)\HP\HP UT\bin\hppusg.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Windows\SysWOW64\conime.exe
C:\hp\kbd\kbd.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~2\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [OsdMaestro] c:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD64.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [HPUsageTracking] "C:\Program Files (x86)\HP\HP UT\bin\hppusg.exe" "C:\Program Files (x86)\HP\HP UT\"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files (x86)\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [BTBFirstRun] C:\Program Files (x86)\Hewlett-Packard\SDP\hprun.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: forteManager.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - https://h20364.www2.hp.com/CSMWeb/Custo ... anager.CAB
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Chasis Button Service (HPBtnSrv) - Unknown owner - c:\hp\HPEZBTN\HPBtnSrv.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)

--
End of file - 9637 bytes


I would appreciate any help in trouble shooting this problem. If additional info is needed pls let me know.

[Katana]

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly

I apologize for the delay in responding, but as you can probably see the forums are quite busy.
Unfortunately there are far more people needing help than there are helpers.

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe

----------------------------------------------------------------------------------------


Deckard's System Scanner (DSS)

Please download Deckard's System Scanner (DSS) to your Desktop.
Note: You must be logged onto an account with administrator privileges.

1. Close all applications and windows.
2. Double-click on dss.exe to run it, and follow the prompts.
3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post. in your reply

[kenlin]

Katana...thx for your reply. Before running DSS on my system I have a question. While surfing the web I came across some info which indicated that DSS would "clean your temporary files, downloaded program files, and internet cache files, and also empty the recycle on all drives." I am concerned about the downloaded program files which I have obtained from various sites, e.g. Microsoft, symantec etc. Does this pose a problem or is there an option not to delete these files?

BTW since reporting the problem last week I have not had any further instances of the audio file playing at random which is good news. However, I recognize that something may still be lurking.

Pls comment on my concern before I run DSS. Also if there is any documentation on DSS pls let me know where to get it.
Thx.

Ken

[Katana]

DSS is perfectly safe to run, the downloaded program files that it deletes are in a specific folder that contains Active X files.
If you visit a site that needs them then they will be recreated.
It doesn't just delete any file that has been downloaded.

There is no documentation for DSS that I am aware of,

[kenlin]

Katana...the following are results from the DSS run.

Deckard's System Scanner v20071014.68
Run by Owner on 2008-08-09 15:33:17
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
40: 2008-08-08 21:31:39 UTC - RP101 - Windows Update
39: 2008-08-08 17:29:40 UTC - RP100 - Scheduled Checkpoint
38: 2008-08-07 11:10:50 UTC - RP99 - Scheduled Checkpoint
37: 2008-08-06 10:06:25 UTC - RP98 - Windows Update
36: 2008-08-05 11:24:21 UTC - RP97 - Scheduled Checkpoint


-- First Restore Point --
1: 2008-07-03 18:59:18 UTC - RP62 - Windows Update


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Owner.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:34:27 PM, on 09/08/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\LG Soft India\forteManager\bin\Monitor.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\hp\support\hpsysdrv.exe
C:\Program Files (x86)\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files (x86)\HP\HP UT\bin\hppusg.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Windows\SysWOW64\conime.exe
C:\hp\kbd\kbd.exe
c:\program files (x86)\common files\installshield\updateservice\isuspm.exe
C:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\agent.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Users\Owner\Documents\Computer\Downloads\dss.exe
C:\PROGRA~2\TRENDM~1\HIJACK~1\Owner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~2\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [OsdMaestro] c:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD64.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [HPUsageTracking] "C:\Program Files (x86)\HP\HP UT\bin\hppusg.exe" "C:\Program Files (x86)\HP\HP UT\"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files (x86)\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [BTBFirstRun] C:\Program Files (x86)\Hewlett-Packard\SDP\hprun.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: forteManager.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - https://h20364.www2.hp.com/CSMWeb/Custo ... anager.CAB
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Chasis Button Service (HPBtnSrv) - Unknown owner - c:\hp\HPEZBTN\HPBtnSrv.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)

--
End of file - 9798 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 ACPI (Microsoft ACPI Driver) - c:\windows\system32\drivers\acpi.sys (file missing)
R0 atapi (IDE Channel) - c:\windows\system32\drivers\atapi.sys (file missing)
R0 CLFS (Common Log (CLFS)) - c:\windows\system32\clfs.sys (file missing)
R0 crcdisk (Crcdisk Filter Driver) - c:\windows\system32\drivers\crcdisk.sys (file missing)
R0 disk (Disk Driver) - c:\windows\system32\drivers\disk.sys (file missing)
R0 Ecache (ReadyBoost Caching Driver) - c:\windows\system32\drivers\ecache.sys (file missing)
R0 FileInfo (File Information FS MiniFilter) - c:\windows\system32\drivers\fileinfo.sys (file missing)
R0 FltMgr - c:\windows\system32\drivers\fltmgr.sys (file missing)
R0 iaStorV (Intel RAID Controller Vista) - c:\windows\system32\drivers\iastorv.sys (file missing)
R0 KSecDD - c:\windows\system32\drivers\ksecdd.sys (file missing)
R0 MountMgr (Mount Point Manager) - c:\windows\system32\drivers\mountmgr.sys (file missing)
R0 msisadrv (ISA/EISA Class Driver) - c:\windows\system32\drivers\msisadrv.sys (file missing)
R0 Mup - c:\windows\system32\drivers\mup.sys (file missing)
R0 NDIS (NDIS System Driver) - c:\windows\system32\drivers\ndis.sys (file missing)
R0 partmgr (Partition Manager) - c:\windows\system32\drivers\partmgr.sys (file missing)
R0 pci (PCI Bus Driver) - c:\windows\system32\drivers\pci.sys (file missing)
R0 pciide - c:\windows\system32\drivers\pciide.sys (file missing)
R0 spldr (Security Processor Loader Driver) - c:\windows\system32\drivers\spldr.sys (file missing)
R0 Tcpip (TCP/IP Protocol Driver) - c:\windows\system32\drivers\tcpip.sys (file missing)
R0 volmgr (Volume Manager Driver) - c:\windows\system32\drivers\volmgr.sys (file missing)
R0 volmgrx (Dynamic Volume Manager) - c:\windows\system32\drivers\volmgrx.sys (file missing)
R0 volsnap (Storage volumes) - c:\windows\system32\drivers\volsnap.sys (file missing)
R0 Wdf01000 (Kernel Mode Driver Frameworks service) - c:\windows\system32\drivers\wdf01000.sys (file missing)
R1 AFD (Ancilliary Function Driver for Winsock) - c:\windows\system32\drivers\afd.sys (file missing)
R1 cdrom (CD-ROM Driver) - c:\windows\system32\drivers\cdrom.sys (file missing)
R1 DfsC (DFS Namespace Client Driver) - c:\windows\system32\drivers\dfsc.sys (file missing)
R1 i8042prt (i8042 Keyboard and PS/2 Mouse Port Driver) - c:\windows\system32\drivers\i8042prt.sys (file missing)
R1 kbdclass (Keyboard Class Driver) - c:\windows\system32\drivers\kbdclass.sys (file missing)
R1 kbdhid (Keyboard HID Driver) - c:\windows\system32\drivers\kbdhid.sys (file missing)
R1 mouclass (Mouse Class Driver) - c:\windows\system32\drivers\mouclass.sys (file missing)
R1 Msfs - c:\windows\system32\drivers\msfs.sys (file missing)
R1 NetBIOS (NetBIOS Interface) - c:\windows\system32\drivers\netbios.sys (file missing)
R1 netbt - c:\windows\system32\drivers\netbt.sys (file missing)
R1 Npfs - c:\windows\system32\drivers\npfs.sys (file missing)
R1 nsiproxy (NSI proxy service) - c:\windows\system32\drivers\nsiproxy.sys (file missing)
R1 Null - c:\windows\system32\drivers\null.sys (file missing)
R1 PSched (QoS Packet Scheduler) - c:\windows\system32\drivers\pacer.sys (file missing)
R1 RasAcd (Remote Access Auto Connection Driver) - c:\windows\system32\drivers\rasacd.sys (file missing)
R1 rdbss (Redirected Buffering Sub Sysytem) - c:\windows\system32\drivers\rdbss.sys (file missing)
R1 RDPCDD - c:\windows\system32\drivers\rdpcdd.sys (file missing)
R1 RDPENCDD (RDP Encoder Mirror Driver) - c:\windows\system32\drivers\rdpencdd.sys (file missing)
R1 Smb (Message-oriented TCP/IP and TCP/IPv6 Protocol (SMB session)) - c:\windows\system32\drivers\smb.sys (file missing)
R1 SRTSPX - c:\windows\system32\drivers\srtspx64.sys (file missing)
R1 SymIM (Symantec Network Security Intermediate Filter Driver) - c:\windows\system32\drivers\symimv.sys (file missing)
R1 SYMTDI - c:\windows\system32\drivers\symtdi.sys (file missing)
R1 tdx (NetIO Legacy TDI Support Driver) - c:\windows\system32\drivers\tdx.sys (file missing)
R1 TermDD (Terminal Device Driver) - c:\windows\system32\drivers\termdd.sys (file missing)
R1 VgaSave - c:\windows\system32\drivers\vga.sys (file missing)
R1 Wanarpv6 (Remote Access IPv6 ARP Driver) - c:\windows\system32\drivers\wanarp.sys (file missing)
R2 lltdio (Link-Layer Topology Discovery Mapper I/O Driver) - c:\windows\system32\drivers\lltdio.sys (file missing)
R2 luafv (UAC File Virtualization) - c:\windows\system32\drivers\luafv.sys (file missing)
R2 mdmxsdk - c:\windows\system32\drivers\mdmxsdk.sys (file missing)
R2 PEAUTH - c:\windows\system32\drivers\peauth.sys (file missing)
R2 rspndr (Link-Layer Topology Discovery Responder) - c:\windows\system32\drivers\rspndr.sys (file missing)
R2 secdrv (Security Driver) - c:\windows\system32\drivers\secdrv.sys (file missing)
R2 tcpipreg (TCP/IP Registry Compatibility) - c:\windows\system32\drivers\tcpipreg.sys (file missing)
R2 XAudio - c:\windows\system32\drivers\xaudio64.sys (file missing)
R3 bowser - c:\windows\system32\drivers\bowser.sys (file missing)
R3 CAXHWBS2 - c:\windows\system32\drivers\caxhwbs2.sys (file missing)
R3 circlass (Consumer IR Devices) - c:\windows\system32\drivers\circlass.sys (file missing)
R3 DXGKrnl (LDDM Graphics Subsystem) - c:\windows\system32\drivers\dxgkrnl.sys (file missing)
R3 fastfat (FAT12/16/32 File System Driver) - c:\windows\system32\drivers\fastfat.sys (file missing)
R3 GEARAspiWDM - c:\windows\system32\drivers\gearaspiwdm.sys (file missing)
R3 HCW85BDA (Hauppauge WinTV 885 Video Capture) - c:\windows\system32\drivers\hcw85bda.sys (file missing)
R3 HDAudBus (Microsoft UAA Bus Driver for High Definition Audio) - c:\windows\system32\drivers\hdaudbus.sys (file missing)
R3 HidIr (Microsoft Infrared HID Driver) - c:\windows\system32\drivers\hidir.sys (file missing)
R3 HidUsb (Microsoft HID Class Driver) - c:\windows\system32\drivers\hidusb.sys (file missing)
R3 HPFXBULK - c:\windows\system32\drivers\hpfx64bulk.sys (file missing)
R3 HSF_DP - c:\windows\system32\drivers\cax_dp.sys (file missing)
R3 HTTP - c:\windows\system32\drivers\http.sys (file missing)
R3 IntcAzAudAddService (Service for Realtek HD Audio (WDM)) - c:\windows\system32\drivers\rtkvhd64.sys (file missing)
R3 intelppm (Intel Processor Driver) - c:\windows\system32\drivers\intelppm.sys (file missing)
R3 iScsiPrt (iScsiPort Driver) - c:\windows\system32\drivers\msiscsi.sys (file missing)
R3 ksthunk (Kernel Streaming Thunks) - c:\windows\system32\drivers\ksthunk.sys (file missing)
R3 Modem - c:\windows\system32\drivers\modem.sys (file missing)
R3 monitor (Microsoft Monitor Class Function Driver Service) - c:\windows\system32\drivers\monitor.sys (file missing)
R3 mouhid (Mouse HID Driver) - c:\windows\system32\drivers\mouhid.sys (file missing)
R3 mpsdrv (Windows Firewall Authorization Driver) - c:\windows\system32\drivers\mpsdrv.sys (file missing)
R3 MRxDAV (WebDav Client Redirector Driver) - c:\windows\system32\drivers\mrxdav.sys (file missing)
R3 mrxsmb (SMB MiniRedirector Wrapper and Engine) - c:\windows\system32\drivers\mrxsmb.sys (file missing)
R3 mrxsmb10 (SMB 1.x MiniRedirector) - c:\windows\system32\drivers\mrxsmb10.sys (file missing)
R3 mrxsmb20 (SMB 2.0 MiniRedirector) - c:\windows\system32\drivers\mrxsmb20.sys (file missing)
R3 MSPCLOCK (Microsoft Streaming Clock Proxy) - c:\windows\system32\drivers\mspclock.sys (file missing)
R3 MSPQM (Microsoft Streaming Quality Manager Proxy) - c:\windows\system32\drivers\mspqm.sys (file missing)
R3 mssmbios (Microsoft System Management BIOS Driver) - c:\windows\system32\drivers\mssmbios.sys (file missing)
R3 NativeWifiP (NativeWiFi Filter) - c:\windows\system32\drivers\nwifi.sys (file missing)
R3 NdisTapi (Remote Access NDIS TAPI Driver) - c:\windows\system32\drivers\ndistapi.sys (file missing)
R3 Ndisuio (NDIS Usermode I/O Protocol) - c:\windows\system32\drivers\ndisuio.sys (file missing)
R3 NdisWan (Remote Access NDIS WAN Driver) - c:\windows\system32\drivers\ndiswan.sys (file missing)
R3 NDProxy (NDIS Proxy) - c:\windows\system32\drivers\ndproxy.sys (file missing)
R3 netr7364 (USB Wireless 802.11 b/g Adaptor Driver for Vista) - c:\windows\system32\drivers\netr7364.sys (file missing)
R3 Ntfs - c:\windows\system32\drivers\ntfs.sys (file missing)
R3 NuidFltr (NUID filter driver) - c:\windows\system32\drivers\nuidfltr.sys (file missing)
R3 nvlddmkm - c:\windows\system32\drivers\nvlddmkm.sys (file missing)
R3 ohci1394 (AGERE OHCI Compliant IEEE 1394 Host Controller) - c:\windows\system32\drivers\ohci1394.sys (file missing)
R3 Point64 (Microsoft IntelliPoint Filter Driver) - c:\windows\system32\drivers\point64k.sys (file missing)
R3 PptpMiniport (WAN Miniport (PPTP)) - c:\windows\system32\drivers\raspptp.sys (file missing)
R3 Rasl2tp (WAN Miniport (L2TP)) - c:\windows\system32\drivers\rasl2tp.sys (file missing)
R3 RasPppoe (Remote Access PPPOE Driver) - c:\windows\system32\drivers\raspppoe.sys (file missing)
R3 RasSstp (WAN Miniport (SSTP)) - c:\windows\system32\drivers\rassstp.sys (file missing)
R3 RTL8169 (Realtek 8169 NT Driver) - c:\windows\system32\drivers\rtlh64.sys (file missing)
R3 SRTSP - c:\windows\system32\drivers\srtsp64.sys (file missing)
R3 srv - c:\windows\system32\drivers\srv.sys (file missing)
R3 srv2 - c:\windows\system32\drivers\srv2.sys (file missing)
R3 srvnet - c:\windows\system32\drivers\srvnet.sys (file missing)
R3 swenum (Software Bus Driver) - c:\windows\system32\drivers\swenum.sys (file missing)
R3 SYMDNS - c:\windows\system32\drivers\symdns.sys (file missing)
R3 SymEvent - c:\windows\system32\drivers\symevent64x86.sys (file missing)
R3 SYMFW - c:\windows\system32\drivers\symfw.sys (file missing)
R3 SYMNDISV - c:\windows\system32\drivers\symndisv.sys (file missing)
R3 SYMREDRV - c:\windows\system32\drivers\symredrv.sys (file missing)
R3 tunmp (Microsoft Tun Miniport Adapter Driver) - c:\windows\system32\drivers\tunmp.sys (file missing)
R3 tunnel (Microsoft IPv6 Tunnel Miniport Adapter Driver) - c:\windows\system32\drivers\tunnel.sys (file missing)
R3 umbus (UMBus Enumerator Driver) - c:\windows\system32\drivers\umbus.sys (file missing)
R3 usbccgp (Microsoft USB Generic Parent Driver) - c:\windows\system32\drivers\usbccgp.sys (file missing)
R3 usbcir (eHome Infrared Receiver (USBCIR)) - c:\windows\system32\drivers\usbcir.sys (file missing)
R3 usbehci (Microsoft USB 2.0 Enhanced Host Controller Miniport Driver) - c:\windows\system32\drivers\usbehci.sys (file missing)
R3 usbhub (Microsoft USB Standard Hub Driver) - c:\windows\system32\drivers\usbhub.sys (file missing)
R3 usbprint (Microsoft USB PRINTER Class) - c:\windows\system32\drivers\usbprint.sys (file missing)
R3 USBSTOR (USB Mass Storage Driver) - c:\windows\system32\drivers\usbstor.sys (file missing)
R3 usbuhci (Microsoft USB Universal Host Controller Miniport Driver) - c:\windows\system32\drivers\usbuhci.sys (file missing)
R3 winachsf - c:\windows\system32\drivers\cax_cnxt.sys (file missing)
R3 WUDFRd - c:\windows\system32\drivers\wudfrd.sys (file missing)
R4 cdfs (CD/DVD File System Reader) - c:\windows\system32\drivers\cdfs.sys (file missing)

S3 agp440 (Intel AGP Bus Filter) - c:\windows\system32\drivers\agp440.sys (file missing)
S3 AsyncMac (RAS Asynchronous Media Driver) - c:\windows\system32\drivers\asyncmac.sys (file missing)
S3 BrFiltLo (Brother USB Mass-Storage Lower Filter Driver) - c:\windows\system32\drivers\brfiltlo.sys (file missing)
S3 BrFiltUp (Brother USB Mass-Storage Upper Filter Driver) - c:\windows\system32\drivers\brfiltup.sys (file missing)
S3 BrUsbSer (Brother MFC USB Serial WDM Driver) - c:\windows\system32\drivers\brusbser.sys (file missing)
S3 COH_Mon - c:\windows\system32\drivers\coh_mon.sys (file missing)
S3 drmkaud (Microsoft Kernel DRM Audio Descrambler) - c:\windows\system32\drivers\drmkaud.sys (file missing)
S3 E1G60 (Intel(R) PRO/1000 NDIS 6 Adapter Driver) - c:\windows\system32\drivers\e1g6032e.sys (file missing)
S3 exfat (exFAT File System Driver) - c:\windows\system32\drivers\exfat.sys (file missing)
S3 Filetrace - c:\windows\system32\drivers\filetrace.sys (file missing)
S3 gagp30kx (Microsoft Generic AGPv3.0 Filter for K8 Processor Platforms) - c:\windows\system32\drivers\gagp30kx.sys (file missing)
S3 IpFilterDriver (IP Traffic Filter Driver) - c:\windows\system32\drivers\ipfltdrv.sys (file missing)
S3 IPNAT (IP Network Address Translator) - c:\windows\system32\drivers\ipnat.sys (file missing)
S3 IRENUM (IR Bus Enumerator) - c:\windows\system32\drivers\irenum.sys (file missing)
S3 LGDDCDevice - \??\c:\program files (x86)\lg soft india\fortemanager\bin\i2cdriver.sys
S3 LGII2CDevice - \??\c:\program files (x86)\lg soft india\fortemanager\bin\pii2cdriver.sys
S3 MSKSSRV (Microsoft Streaming Service Proxy) - c:\windows\system32\drivers\mskssrv.sys (file missing)
S3 MsRPC - c:\windows\system32\drivers\msrpc.sys (file missing)
S3 MSTEE (Microsoft Streaming Tee/Sink-to-Sink Converter) - c:\windows\system32\drivers\mstee.sys (file missing)
S3 nv_agp (NVIDIA nForce AGP Bus Filter) - c:\windows\system32\drivers\nv_agp.sys (file missing)
S3 Ps2 - c:\windows\system32\drivers\ps2.sys (file missing)
S3 QWAVEdrv (QWAVE driver) - c:\windows\system32\drivers\qwavedrv.sys (file missing)
S3 RDPWD (RDP Winstation Driver) - c:\windows\system32\drivers\rdpwd.sys (file missing)
S3 Serenum (Serenum Filter Driver) - c:\windows\system32\drivers\serenum.sys (file missing)
S3 Serial (Serial Port Driver) - c:\windows\system32\drivers\serial.sys (file missing)
S3 sffp_mmc (SFF Storage Protocol Driver for MMC) - c:\windows\system32\drivers\sffp_mmc.sys (file missing)
S3 sffp_sd (SFF Storage Protocol Driver for SDBus) - c:\windows\system32\drivers\sffp_sd.sys (file missing)
S3 SRTSPL - c:\windows\system32\drivers\srtspl64.sys (file missing)
S3 Tcpip6 (Microsoft IPv6 Protocol Driver) - c:\windows\system32\drivers\tcpip.sys (file missing)
S3 TDPIPE - c:\windows\system32\drivers\tdpipe.sys (file missing)
S3 TDTCP - c:\windows\system32\drivers\tdtcp.sys (file missing)
S3 tssecsrv (Terminal Services Security Filter Driver) - c:\windows\system32\drivers\tssecsrv.sys (file missing)
S3 uagp35 (Microsoft AGPv3.5 Filter) - c:\windows\system32\drivers\uagp35.sys (file missing)
S3 uliagpkx (Uli AGP Bus Filter) - c:\windows\system32\drivers\uliagpkx.sys (file missing)
S3 vga - c:\windows\system32\drivers\vgapnp.sys (file missing)
S3 Wanarp (Remote Access IP ARP Driver) - c:\windows\system32\drivers\wanarp.sys (file missing)
S4 adp94xx - c:\windows\system32\drivers\adp94xx.sys (file missing)
S4 adpahci - c:\windows\system32\drivers\adpahci.sys (file missing)
S4 adpu160m - c:\windows\system32\drivers\adpu160m.sys (file missing)
S4 adpu320 - c:\windows\system32\drivers\adpu320.sys (file missing)
S4 aic78xx - c:\windows\system32\drivers\djsvs.sys (file missing)
S4 aliide - c:\windows\system32\drivers\aliide.sys (file missing)
S4 amdide - c:\windows\system32\drivers\amdide.sys (file missing)
S4 AmdK8 (AMD K8 Processor Driver) - c:\windows\system32\drivers\amdk8.sys (file missing)
S4 arc - c:\windows\system32\drivers\arc.sys (file missing)
S4 arcsas - c:\windows\system32\drivers\arcsas.sys (file missing)
S4 blbdrive - c:\windows\system32\drivers\blbdrive.sys (file missing)
S4 Brserid (Brother MFC Serial Port Interface Driver (WDM)) - c:\windows\system32\drivers\brserid.sys (file missing)
S4 BrSerWdm (Brother WDM Serial driver) - c:\windows\system32\drivers\brserwdm.sys (file missing)
S4 BrUsbMdm (Brother MFC USB Fax Only Modem) - c:\windows\system32\drivers\brusbmdm.sys (file missing)
S4 BTHMODEM (Bluetooth Serial Communications Driver) - c:\windows\system32\drivers\bthmodem.sys (file missing)
S4 cmdide - c:\windows\system32\drivers\cmdide.sys (file missing)
S4 Compbatt (Microsoft Composite Battery Driver) - c:\windows\system32\drivers\compbatt.sys (file missing)
S4 elxstor - c:\windows\system32\drivers\elxstor.sys (file missing)
S4 ErrDev (Microsoft Hardware Error Device Driver) - c:\windows\system32\drivers\errdev.sys (file missing)
S4 fdc (Floppy Disk Controller Driver) - c:\windows\system32\drivers\fdc.sys (file missing)
S4 flpydisk (Floppy Disk Driver) - c:\windows\system32\drivers\flpydisk.sys (file missing)
S4 HidBth (Microsoft Bluetooth HID Miniport) - c:\windows\system32\drivers\hidbth.sys (file missing)
S4 HpCISSs - c:\windows\system32\drivers\hpcisss.sys (file missing)
S4 i2omp - c:\windows\system32\drivers\i2omp.sys (file missing)
S4 iirsp - c:\windows\system32\drivers\iirsp.sys (file missing)
S4 intelide - c:\windows\system32\drivers\intelide.sys (file missing)
S4 IPMIDRV - c:\windows\system32\drivers\ipmidrv.sys (file missing)
S4 isapnp (PnP ISA/EISA Bus Driver) - c:\windows\system32\drivers\isapnp.sys (file missing)
S4 iteatapi (ITEATAPI_Service_Install) - c:\windows\system32\drivers\iteatapi.sys (file missing)
S4 iteraid (ITERAID_Service_Install) - c:\windows\system32\drivers\iteraid.sys (file missing)
S4 LSI_FC - c:\windows\system32\drivers\lsi_fc.sys (file missing)
S4 LSI_SAS - c:\windows\system32\drivers\lsi_sas.sys (file missing)
S4 LSI_SCSI - c:\windows\system32\drivers\lsi_scsi.sys (file missing)
S4 megasas - c:\windows\system32\drivers\megasas.sys (file missing)
S4 MegaSR - c:\windows\system32\drivers\megasr.sys (file missing)
S4 mpio (Microsoft Multi-Path Bus Driver) - c:\windows\system32\drivers\mpio.sys (file missing)
S4 Mraid35x - c:\windows\system32\drivers\mraid35x.sys (file missing)
S4 msahci - c:\windows\system32\drivers\msahci.sys (file missing)
S4 msdsm (Microsoft Multi-Path Device Specific Module) - c:\windows\system32\drivers\msdsm.sys (file missing)
S4 nfrd960 - c:\windows\system32\drivers\nfrd960.sys (file missing)
S4 nvraid (NVIDIA nForce RAID Driver ) - c:\windows\system32\drivers\nvraid.sys (file missing)
S4 nvstor - c:\windows\system32\drivers\nvstor.sys (file missing)
S4 Parport (Parallel port driver) - c:\windows\system32\drivers\parport.sys (file missing)
S4 pcmcia - c:\windows\system32\drivers\pcmcia.sys (file missing)
S4 Processor (Processor Driver) - c:\windows\system32\drivers\processr.sys (file missing)
S4 ql2300 (QLogic Fibre Channel Miniport Driver) - c:\windows\system32\drivers\ql2300.sys (file missing)
S4 ql40xx (QLogic iSCSI Miniport Driver) - c:\windows\system32\drivers\ql40xx.sys (file missing)
S4 rdpdr (Terminal Server Device Redirector Driver) - c:\windows\system32\drivers\rdpdr.sys (file missing)
S4 sbp2port (SBP-2 Transport/Protocol Bus Driver) - c:\windows\system32\drivers\sbp2port.sys (file missing)
S4 sermouse (Serial Mouse Driver) - c:\windows\system32\drivers\sermouse.sys (file missing)
S4 sffdisk (SFF Storage Class Driver) - c:\windows\system32\drivers\sffdisk.sys (file missing)
S4 sfloppy (High-Capacity Floppy Disk Drive) - c:\windows\system32\drivers\sfloppy.sys (file missing)
S4 SiSRaid2 - c:\windows\system32\drivers\sisraid2.sys (file missing)
S4 SiSRaid4 - c:\windows\system32\drivers\sisraid4.sys (file missing)
S4 Sym_hi - c:\windows\system32\drivers\sym_hi.sys (file missing)
S4 Sym_u3 - c:\windows\system32\drivers\sym_u3.sys (file missing)
S4 Symc8xx - c:\windows\system32\drivers\symc8xx.sys (file missing)
S4 udfs - c:\windows\system32\drivers\udfs.sys (file missing)
S4 uliahci - c:\windows\system32\drivers\uliahci.sys (file missing)
S4 UlSata - c:\windows\system32\drivers\ulsata.sys (file missing)
S4 ulsata2 - c:\windows\system32\drivers\ulsata2.sys (file missing)
S4 usbohci (Microsoft USB Open Host Controller Miniport Driver) - c:\windows\system32\drivers\usbohci.sys (file missing)
S4 viaide - c:\windows\system32\drivers\viaide.sys (file missing)
S4 vsmraid - c:\windows\system32\drivers\vsmraid.sys (file missing)
S4 WacomPen (Wacom Serial Pen HID Driver) - c:\windows\system32\drivers\wacompen.sys (file missing)
S4 Wd (Microsoft Watchdog Timer Driver) - c:\windows\system32\drivers\wd.sys (file missing)
S4 WmiAcpi (Microsoft Windows Management Interface for ACPI) - c:\windows\system32\drivers\wmiacpi.sys (file missing)
S4 ws2ifsl (Winsock IFS driver) - c:\windows\system32\drivers\ws2ifsl.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 HP Health Check Service - "c:\program files (x86)\hewlett-packard\hp health check\hphc_service.exe" <Not Verified; Hewlett-Packard; HP Health Check Service>
R2 SamSs (Security Accounts Manager) - c:\windows\system32\lsass.exe (file missing)
R2 slsvc (Software Licensing) - c:\windows\system32\slsvc.exe (file missing)
R2 Spooler (Print Spooler) - c:\windows\system32\spoolsv.exe (file missing)
R2 XAudioService - c:\windows\system32\drivers\xaudio64.exe (file missing)
R3 KeyIso (CNG Key Isolation) - c:\windows\system32\lsass.exe (file missing)
R3 ProtectedStorage (Protected Storage) - c:\windows\system32\lsass.exe (file missing)
R3 VSS (Volume Shadow Copy) - c:\windows\system32\vssvc.exe (file missing)

S3 ALG (Application Layer Gateway Service) - c:\windows\system32\alg.exe (file missing)
S3 aspnet_state (ASP.NET State Service) - c:\windows\microsoft.net\framework\v2.0.50727\aspnet_state.exe (file missing)
S3 DFSR (DFS Replication) - c:\windows\system32\dfsr.exe (file missing)
S3 MSDTC (Distributed Transaction Coordinator) - c:\windows\system32\msdtc.exe (file missing)
S3 Netlogon - c:\windows\system32\lsass.exe (file missing)
S3 RpcLocator (Remote Procedure Call (RPC) Locator) - c:\windows\system32\locator.exe (file missing)
S3 SNMPTRAP (SNMP Trap) - c:\windows\system32\snmptrap.exe (file missing)
S3 UI0Detect (Interactive Services Detection) - c:\windows\system32\ui0detect.exe (file missing)
S3 vds (Virtual Disk) - c:\windows\system32\vds.exe (file missing)
S3 wmiApSrv (WMI Performance Adapter) - c:\windows\system32\wbem\wmiapsrv.exe (file missing)


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Microsoft PS/2 Port Mouse (IntelliPoint)
Device ID: ACPI\PNP0F03\4&2280004A&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Port Mouse (IntelliPoint)
PNP Device ID: ACPI\PNP0F03\4&2280004A&0
Service: i8042prt


-- Scheduled Tasks -------------------------------------------------------------

2008-08-09 15:16:26 418 --ah----- C:\Windows\Tasks\User_Feed_Synchronization-{C1985A87-090D-4703-A5CE-3EE630470C94}.job


-- Files created between 2008-07-09 and 2008-08-09 -----------------------------

2008-08-06 06:06:45 0 d-------- C:\Windows\LastGood
2008-08-01 13:09:46 0 d-------- C:\Program Files (x86)\Trend Micro
2008-07-29 13:44:45 0 d-------- C:\Users\All Users\Office Genuine Advantage


-- Find3M Report ---------------------------------------------------------------

2008-08-07 06:44:56 206 --a------ C:\Users\Owner\AppData\Roaming\wklnhst.dat
2008-07-09 16:54:38 0 d-------- C:\Program Files (x86)\Windows Mail
2008-07-08 12:07:37 0 d-------- C:\Users\Owner\AppData\Roaming\CyberLink
2008-07-02 07:32:19 0 d-------- C:\Program Files (x86)\Norton 360
2008-06-23 19:04:33 0 d-------- C:\Users\Owner\AppData\Roaming\Adobe
2008-05-31 18:47:05 107397 --a------ C:\Windows\hpqins13.dat


-- Registry Dump ---------------------------------------------------------------



-- End of Deckard's System Scanner: finished at 2008-08-09 15:35:05 ------------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft® Windows Vista™ Home Premium (build 6001) SP 1.0
Architecture: X64; Language: English

CPU 0: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz
Percentage of Memory in Use: 25%
Physical Memory (total/avail): 4094.39 MiB / 3032.67 MiB
Pagefile Memory (total/avail): 8398.08 MiB / 6543 MiB
Virtual Memory (total/avail): 4095.88 MiB / 3946.82 MiB

C: is Fixed (NTFS) - 455.89 GiB total, 356.99 GiB free.
D: is Fixed (NTFS) - 9.87 GiB total, 1.36 GiB free.
E: is Fixed (NTFS) - 465.76 GiB total, 465.22 GiB free.
F: is CDROM (No Media)
G: is Removable (No Media)
H: is Removable (No Media)
I: is Removable (No Media)
J: is Removable (No Media)

\\.\PHYSICALDRIVE0 - ST3500630AS - 465.76 GiB - 2 partitions
\PARTITION0 (bootable) - Installable File System - 455.89 GiB - C:
\PARTITION1 - Installable File System - 9.87 GiB - D:

\\.\PHYSICALDRIVE1 - ST3500630AS - 465.76 GiB - 1 partition
\PARTITION0 - Installable File System - 465.76 GiB - E:

\\.\PHYSICALDRIVE3 - Generic USB CF Reader USB Device

\\.\PHYSICALDRIVE5 - Generic USB MS Reader USB Device

\\.\PHYSICALDRIVE2 - Generic USB SD Reader USB Device

\\.\PHYSICALDRIVE4 - Generic USB xD/SM Reader USB Device



-- Security Center -------------------------------------------------------------

Windows Internal Firewall is disabled.

AS: Windows Defender v1.1.1505.0 (Microsoft Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\Owner\AppData\Roaming
CommonProgramFiles=C:\Program Files (x86)\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
COMPUTERNAME=OWNER-PC
ComSpec=C:\Windows\system32\cmd.exe
DFSTRACINGON=FALSE
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\Owner
LOCALAPPDATA=C:\Users\Owner\AppData\Local
LOGONSERVER=\\OWNER-PC
NUMBER_OF_PROCESSORS=4
OnlineServices=Online Services
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\hp\bin\Python
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PCBRAND=Pavilion
PLATFORM=HPD
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_ARCHITEW6432=AMD64
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 15 Stepping 11, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f0b
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files (x86)
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
PROMPT=$P$G
PUBLIC=C:\Users\Public
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\Owner\AppData\Local\Temp
TMP=C:\Users\Owner\AppData\Local\Temp
TRACE_FORMAT_SEARCH_PATH=\\NTREL202.ntdev.corp.microsoft.com\34FB5F65-FFEB-4B61-BF0E-A6A76C450FAA\TraceFormat
USERDOMAIN=Owner-PC
USERNAME=Owner
USERPROFILE=C:\Users\Owner
windir=C:\Windows


-- User Profiles ---------------------------------------------------------------

Owner (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files (x86)\Symantec\LiveUpdate\LSETUP.EXE" /U
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-002A-0000-1000-0000000FF1CE} /uninstall {00C5525B-3CB3-467D-8100-2E6FB306CD86}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-002A-0409-1000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0116-0409-1000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) --> MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player ActiveX --> C:\Windows\SysWOW64\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Reader 8.1.2 Security Update 1 (KB403742) -->
AppCore --> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Backup --> MsiExec.exe /I{24DF7221-644B-4C3A-A478-459502D40522}
ccCommon --> MsiExec.exe /I{B24E05CC-46FF-4787-BBB8-5CD516AFB118}
Compatibility Pack for the 2007 Office system --> MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
CyberLink DVD Suite Deluxe --> RunDll32 C:\PROGRA~2\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files (x86)\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\Setup.exe" -uninstall
Enhanced Multimedia Keyboard Solution --> C:\HP\KBD\Install.exe /u
forteManager --> RunDll32 C:\PROGRA~2\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files (x86)\InstallShield Installation Information\{DA6FAB8D-E87A-4E8E-A3D3-B7B9F479C725}\setup.exe" -l0x9 -removeonly
Hardware Diagnostic Tools --> C:\Program Files (x86)\PC-Doctor 5 for Windows\uninst.exe
Hewlett-Packard Active Check --> MsiExec.exe /X{254C37AA-6B72-4300-84F6-98A82419187E}
Hewlett-Packard Asset Agent for Health Check --> MsiExec.exe /X{669D4A35-146B-4314-89F1-1AC3D7B88367}
HijackThis 2.0.2 --> "C:\Users\Owner\AppData\Local\Temp\Temp1_HiJackThis.zip\HijackThis.exe" /uninstall
HP Customer Experience Enhancements --> RunDll32 C:\PROGRA~2\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files (x86)\InstallShield Installation Information\{C8D47273-7A1A-4614-A3D8-263632D8A5ED}\setup.exe" -l0x9 -removeonly
HP Customer Feedback --> MsiExec.exe /I{9DBA770F-BF73-4D39-B1DF-6035D95268FC}
HP Easy Setup - Frontend --> RunDll32 C:\PROGRA~2\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files (x86)\InstallShield Installation Information\{1BCE2581-B7CA-4BB4-BDFB-D113506AA38B}\setup.exe" -l0x9 -removeonly
HP Picasso Media Center Add-In --> MsiExec.exe /I{55979C41-7D6A-49CC-B591-64AC1BBE2C8B}
HP Update --> MsiExec.exe /X{C8FD5BC1-92EF-4C15-92A9-F9AC7F61985F}
HPSSupply --> MsiExec.exe /X{7902E313-FF0F-4493-ACB1-A8147B78DCD0}
Java(TM) SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
LabelPrint --> RunDll32 C:\PROGRA~2\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files (x86)\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe" -uninstall
LightScribe System Software 1.10.23.1 --> MsiExec.exe /X{0E19A83E-F53B-40CF-8C91-96F32D955E6A}
LightScribeTemplateLabeler --> MsiExec.exe /X{305D4B08-5807-4475-B1C8-D54685534864}
LiveUpdate (Symantec Corporation) --> MsiExec.exe /x {E80F62FF-5D3C-4A19-8409-9721F2928206} /l*v "C:\ProgramData\LuUninstall.LiveUpdate"
LiveUpdate (Symantec Corporation) --> MsiExec.exe /X{E80F62FF-5D3C-4A19-8409-9721F2928206}
Microsoft .NET Framework 1.1 --> msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1 --> MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1 Hotfix (KB929729) --> "C:\Windows\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\Windows\Microsoft.NET\Framework\v1.1.4322\Updates\M929729\M929729Uninstall.msp"
Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007 --> "C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007 --> MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office Home and Student 2007 Step by Step --> MsiExec.exe /X{1B8EF389-FB43-4140-A05D-0E2445563407}
Microsoft Office OneNote MUI (English) 2007 --> MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint Viewer 2007 (English) --> MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Silverlight --> MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works --> MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
MrvlUsgTracking --> MsiExec.exe /I{02C85EC5-E864-4847-AF55-42730861004C}
muvee autoProducer 6.1 --> C:\Program Files (x86)\InstallShield Installation Information\{FB9C5329-F982-435C-AEC5-EE0A75EE6395}\muveesetup.exe -removeonly -runfromtemp
Norton 360 --> MsiExec.exe /I{21829177-4DED-4209-AD08-490B3AC9C01A}
Norton 360 --> MsiExec.exe /I{2D617065-1C52-4240-B5BC-C0AE12157777}
Norton 360 (Symantec Corporation) --> "C:\Program Files (x86)\Common Files\Symantec Shared\SymSetup\{2D617065-1C52-4240-B5BC-C0AE12157777}_2_0_0_242\Setup.exe" /X
Norton 360 HTMLHelp --> MsiExec.exe /I{0BDD3FAD-61CD-4BF3-B9C4-4CEFD43F53F8}
Norton Confidential Core --> MsiExec.exe /I{55A6283C-638A-4EE0-B491-51118554BDA2}
Power2Go --> RunDll32 C:\PROGRA~2\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files (x86)\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" -uninstall
PowerDirector --> "C:\Program Files (x86)\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\setup.exe" /z-uninstall
Python 2.5 --> MsiExec.exe /I{0A2C5854-557E-48C8-835A-3B9F074BDCAA}
Realtek High Definition Audio Driver --> RtlUpd64.exe -r -m
Security Update for Excel 2007 (KB946974) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {85E83E2E-AF9B-439B-B4F9-EB9B7EF6A00E}
Security Update for Microsoft Office system 2007 (KB951808) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {8F375E11-4FD6-4B89-9E2B-A76D48B51E00}
Security Update for Microsoft Office Word 2007 (KB950113) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {AD72BABE-C733-4FCF-9674-4314466191B9}
Security Update for Office 2007 (KB947801) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {02B5A17B-01BE-4BA6-95F1-1CBB46EBC76E}
Symantec Technical Support Controls --> MsiExec.exe /I{45690715-80A6-4445-B61D-ADEC5888E8CD}
Update for Office 2007 (KB946691) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}


-- Application Event Log -------------------------------------------------------

Event Record #/Type7013 / Error
Event Submitted/Written: 08/05/2008 06:20:54 AM
Event ID/Source: 10 / WinMgmt
Event Description:
//./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Event Record #/Type7012 / Success
Event Submitted/Written: 08/05/2008 06:20:53 AM
Event ID/Source: 5617 / WinMgmt
Event Description:


Event Record #/Type7010 / Success
Event Submitted/Written: 08/05/2008 06:20:53 AM
Event ID/Source: 5615 / WinMgmt
Event Description:


Event Record #/Type7004 / Success
Event Submitted/Written: 08/05/2008 06:20:44 AM
Event ID/Source: 902 / Software Licensing Service
Event Description:
The Software Licensing service has started.

Event Record #/Type6983 / Warning
Event Submitted/Written: 08/05/2008 06:19:19 AM
Event ID/Source: 1530 / profsvc
Event Description:
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
2 user registry handles leaked from \Registry\User\S-1-5-21-1236515970-1821505712-916331430-1000_Classes:
Process 964 (\Device\HarddiskVolume1\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-1236515970-1821505712-916331430-1000_CLASSES
Process 1528 (\Device\HarddiskVolume1\Windows\System32\spoolsv.exe) has opened key \REGISTRY\USER\S-1-5-21-1236515970-1821505712-916331430-1000_CLASSES\Local Settings\Software\Microsoft\Windows\Shell\MuiCache



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type19505 / Warning
Event Submitted/Written: 08/09/2008 03:15:39 PM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not synchronized the system time for 86400 seconds because none of the time service providers provided a usable time stamp. The time service will not update the local system time until it is able to synchronize with a time source. If the local system is configured to act as a time server for clients, it will stop advertising as a time source to clients. The time service will continue to retry and sync time with its time sources. Check system event log for other W32time events for more details. Run 'w32tm /resync' to force an instant time synchronization.

Event Record #/Type19437 / Warning
Event Submitted/Written: 08/08/2008 00:13:59 PM
Event ID/Source: 134 / W32Time
Event Description:
NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x1'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: No such host is known. (0x80072AF9)

Event Record #/Type19436 / Warning
Event Submitted/Written: 08/08/2008 00:13:56 PM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not synchronized the system time for 86400 seconds because none of the time service providers provided a usable time stamp. The time service will not update the local system time until it is able to synchronize with a time source. If the local system is configured to act as a time server for clients, it will stop advertising as a time source to clients. The time service will continue to retry and sync time with its time sources. Check system event log for other W32time events for more details. Run 'w32tm /resync' to force an instant time synchronization.

Event Record #/Type19307 / Warning
Event Submitted/Written: 08/06/2008 06:06:54 AM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001FC64DB0FD. The following error occurred:
%%1223. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Event Record #/Type19144 / Error
Event Submitted/Written: 08/05/2008 06:20:42 AM
Event ID/Source: 19 / Print
Event Description:
The print spooler failed to share printer HP LaserJet P2015 Series PCL 6 with shared resource name HP LaserJet P2015 Series PCL 6. Error 2114. The printer cannot be used by others on the network.



-- End of Deckard's System Scanner: finished at 2008-08-09 15:35:05 ------------

I hope this is what you need.

Ken

[Katana]

Your Java and Adobe is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version Java and Adobe components and update.

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6u7 from http://java.sun.com/javase/downloads/index.jsp
• Scroll down to where it says "The Java Runtime Environment (JRE) 6 update 7 allows end-users to run Java applications".
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.

Update Adobe Acrobat Reader

• Please go to this link Adobe Acrobat Reader Download Link
• Cllick Download
• On the right Untick Adobe Phototshop Album Starter Edition if you do not wish to include this in the installation.
• Click the Continue button
• Click Run, and click Run again
• Next click the Install Now button and follow the on screen prompts

Now close all windows, including your browser.
Double click on the Java installation that you downloaded and follow the prompts.

Remove Programs
Now click Start---Control Panel. Double click Add or Remove Programs. If any of the following programs are listed there,
click on the program to highlight it, and click on remove.

• Adobe Reader 8.1.2
  Adobe Reader 8.1.2 Security Update 1
• Java(TM) SE Runtime Environment 6 Update 1

Now close the Control Panel.

Reboot your machine.




Congratulations your logs look clean

Let's see if I can help you keep it that way

First lets tidy up

Please delete the following

C:\Deckards

Delete any logs we have produced and empty your Recycle bin



The following is some info to help you stay safe and clean.
( Vista users must ensure that any programs are Vista compatible BEFORE installing )

You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.

Online Scanners
I would recommend a scan at one or more of the following sites at least once a month.

http://www.pandasecurity.com/activescan
http://www.kaspersky.com/kos/eng/partne ... bscan.html

!!! Make sure that all your programs are updated !!!
Secunia Software Inspector does all the work for you, .... see HERE for details

AntiSpyware

AntiSpyware is not the same thing as Antivirus.
Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
Most of the programs in this list have a free (for Home Users ) and paid versions,
it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.

• Spybot - Search & Destroy <<< A must have program
  • It includes host protection and registry protection
  • A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
• MalwareBytes Anti-malware <<< A New and effective program
• a-squared Free <<< A good "realtime" or "on demand" scanner
• superantispyware <<< A good "realtime" or "on demand" scanner

Prevention

These programs don't detect malware, they help stop it getting on your machine in the first place.
Each does a different job, so you can have more than one

• Winpatrol
  • An excellent startup manager and then some !!
  • Notifies you if programs are added to startup
  • Allows delayed startup
  • A must have addition
• SpywareBlaster 4.0
  • SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
• SpywareGuard 2.2
  • SpywareGuard provides real-time protection against spyware.
  • Not required if you have other "realtime" antispyware or Winpatrol
• ZonedOut
  • Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
• MVPS HOSTS
  • This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
  • For information on how to download and install, please read this tutorial by WinHelp2002.
  • Not required if you are using other host file protections

Internet Browsers

Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
Using a different web browser can help stop malware getting on your machine.

• Make your Internet Explorer more secure - This can be done by following these simple instructions:
  1. From within Internet Explorer click on the Tools menu and then click on Options.
     
  2. Click once on the Security tab
  3. Click once on the Internet icon so it becomes highlighted.
  4. Click once on the Custom Level button.
     
     • Change the Download signed ActiveX controls to Prompt
     • Change the Download unsigned ActiveX controls to Disable
     • Change the Initialise and script ActiveX controls not marked as safe to Disable
     • Change the Installation of desktop items to Prompt
     • Change the Launching programs and files in an IFRAME to Prompt
     • Change the Navigate sub-frames across different domains to Prompt
     • When all these settings have been made, click on the OK button.
     • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  5. Next press the Apply button and then the OK to exit the Internet Properties page.
If you are still using IE6 then either update, or get one of the following.
• FireFox
  • With many addons available that make customization easy this is a very popular choice
  • NoScript and AdBlockPlus addons are essential
• Opera
  • Another popular alternative
• Netscape
  • Another popular alternative
  • Also has Addons available

Cleaning Temporary Internet Files and Tracking Cookies

Temporary Internet Files are mainly the files that are downloaded when you open a web page.
Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
It is a good idea to empty the Temporary Internet Files folder on a regular basis.

Tracking Cookies are files that websites use to monitor which sites you visit and how often.
A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords

Both of these can be cleaned manually, but a quicker option is to use a program

• ATF Cleaner
  • Free and very simple to use
• CCleaner
  • Free and very flexible, you can chose which cookies to keep

Also PLEASE read this article.....So How Did I Get Infected In The First Place

The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.

If you follow this advice then (with a bit of luck) you will never have to hear from me again


If you could post back one more time to let me know everything is OK, then I can have this thread archived.

Happy surfing K'

[kenlin]

Katana...I updated Adobe and Java per your instructions and things still seem ok. A number of points regarding the installs. For both programs I downloaded them to my computer into my download directory. For Adobe the screen where I downloaded the program had no mention of Photoshop Starter Edition; it did give me an option to download the Google toolbar which I declined. Also the reader came with Air Adobe and Acrobat.com which I found out about after installing the package. I decided to uninstall both programs and am now left with the Reader only.

For Java I downloaded jre-6u7-windows-64.exe and ran it. I then did the cleanup thru Control Panel Program & Features. Nothing to remove for Adobe but had to remove the old version of runtime. One point in looking at the Java entry, for some reason the Publisher of the program name shows ##ID_STRING_COMPANY_NAME## and not Sun Microsystems as I expected. The program name is Java(TM) SE Runtime Environment 6 Update 7 and the size is listed as 27.0 MB. I hope this is not a problem.

BTW how often should you be checking for Adobe and Java updates? Also other program updates. I keep Windows and Norton uptodate but other programs probably not.

Thx again for your help.

Ken

[Katana]

That Java is fine

You should use the Secunia Software Inspector link I gave in the last post about once a month, that will check for any needed updates to your other programs.

[kenlin]

Katana... a further query re Java. I went to the Secunia site and encountered a screen in IE saying the site you are viewing uses Java. When I check the ok box the Secunia site comes up ok. (There is also a button to not show the message again). I then checked the more info button and went to a Microsoft site on enabling Java in IE. I checked my IE setting under Tools/Advanced for a mention of Java but there is none. Not sure what is happenning here. Is it ok to check the do not show again button? Also is it ok not to have Java listed in the Advanced list in the IE Tools? I never encountered this box previously. Pls clarify for me if you can. Thx.

Ken

[Katana]

It may be caused by a glitch during the install, try installing Java again but make sure IE is not running.

[kenlin]

Katana...downloaded another copy and tried the reinstall again but it did not work either. I then went to the Sun Java site and downloaded the full version Java (TM) 6 Update 7 and installed it thru the web. This worked - Java is now listed in IE, and the control panel plus it passed the verify test on Sun's site and Secunia opens right away.

So hopefully one last question - in the program install list I now have 2 Java related entries, (1) Java (TM) 6 Update 7 (136MB) and (2) Java (TM) SE Runtime Environment 6 Update (27MB). I believe the latter is a component in the former, any idea? In any event should it be ok to uninstall the second item?

Ken

[Katana]

Java (TM) SE Runtime Environment 6 Update (27MB)

Does it not have a number after the "6 update" ?


Installed Programs

Please could you give me a list of the programs that are installed.

• Start HijackThis
• Click on the Misc Tools button
• Click on the Open Uninstall Manager button.

You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.

[kenlin]

Katana...Re your question, yes it has a "7" after 6 update. Program list from Hijackthis is as follows:

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Flash Player ActiveX
Adobe Reader 9
AppCore
Backup
ccCommon
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite Deluxe
Enhanced Multimedia Keyboard Solution
forteManager
Hardware Diagnostic Tools
Hewlett-Packard Active Check
Hewlett-Packard Asset Agent for Health Check
HijackThis 2.0.2
HP Customer Experience Enhancements
HP Customer Feedback
HP Easy Setup - Frontend
HP Picasso Media Center Add-In
HP Update
HPSSupply
Java(TM) 6 Update 7
LabelPrint
LightScribe System Software 1.10.23.1
LightScribeTemplateLabeler
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB929729)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007 Step by Step
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MrvlUsgTracking
muvee autoProducer 6.1
Norton 360
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 HTMLHelp
Norton Confidential Core
Power2Go
PowerDirector
Python 2.5
Realtek High Definition Audio Driver
Security Update for Excel 2007 (KB946974)
Security Update for Microsoft Office system 2007 (KB951808)
Security Update for Microsoft Office Word 2007 (KB950113)
Security Update for Office 2007 (KB947801)
Symantec Technical Support Controls
Update for Office 2007 (KB946691)

Interesting that the item "Java (TM) SE Runtime Environment 6 Update 7 ", 27MB, Publisher name not shown, is not on the list. It looks like the download and install I performed was not recognized. In looking at the Sun website further it seems that I have installed the full Standard Edition (SE) version of Java, not just the Runtime component. Hope that this is not a problem and can therefore simply uninstall the non-recognized item.

One other item to mention was that I had to allow an active x item to be run when I downloaded the program from the Sun website.
It seemed reasonable to accept this one.

Ken

[Katana]

That's fine, you don't need to uninstall anything.
Yes, you need to allow the Java active X

Is everything OK now ?

[kenlin]

Katana...yes things seem to be ok even after the major windows update this am.

I'm still a bit puzzled that hijackthis did not list the Java (TM) SE Runtime Environment 6 Update 7 item although it is listed in the control panel program list. Am I correct in that this program is a component in Java (TM) 6 Update 7? If it is could you not you delete it?

Thx again.

Ken