Trojan removal

[Maximatt]

I have a trojan (I think) that constantly displays a window with the message "Attention! Some dangerous trojan horses detected on your system. Microsoft Windows XP files corrupted. This may lead to destruction of important files in C:\WINDOWS. Download protection software now." The window pops up all the time, and Google searches are littered with porn links. I've noticed that there is a temp file called "~ROMFN_00000C84" in the C:\Documents and Settings\Administrator\Local Settings\Temp folder. After doing an online search on this filename, forums recommended running HiJackThis. I ran it, but I have no idea how to interpret the log file, or what steps to take next. I've ran Symantec Antivirus, Ad-Aware 2007, and SpyBot Search & Destroy - all with no success. I would appreciate any help as I'm a novice at manually removing malware.

Here's the logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:52:15 PM, on 6/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\NETGEAR\WG311TSU\Utility\Gear311T.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe
C:\Program Files\TiVo\Desktop\TiVoNotify.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\CPSHelpRunner10.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Sigma plugin - {7DBF8390-552B-4D55-9F62-00D032032691} - C:\WINDOWS\topost8x.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [AS00_Gear311T] C:\Program Files\NETGEAR\WG311TSU\Utility\Gear311T.exe -hide
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TivoTransfer] "C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe" /service /registry /auto:TivoTransfer
O4 - HKCU\..\Run: [TivoNotify] "C:\Program Files\TiVo\Desktop\TiVoNotify.exe" /service /registry /auto:TivoNotify
O4 - HKCU\..\Run: [TivoServer] "C:\Program Files\TiVo\Desktop\TiVoServer.exe" /service /registry
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.av.aol.com/molbin/share ... insctl.cab
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/B ... ofupld.cab
O16 - DPF: {85BA505F-FD01-4A91-836C-F7D502E89C9A} (Image Uploader Control) - http://www.evite.com/html/imageUpload/I ... oader4.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/S ... anager.ocx
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.c ... mplete.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.av.aol.com/molbin/share ... cgdmgr.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: OfficeScanNT Personal Firewall (OfcPfwSvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: SessionLauncher - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\DX9\SessionLauncher.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
O23 - Service: TiVo Beacon (TivoBeacon2) - TiVo Inc. - C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe

--
End of file - 12851 bytes

[maranatha]

Hi Maximatt
Welcome to MWR
My name is maranatha
I am a Malware Removal University Undergrad and I will be helping you clean your system.

Please be patient between posts, ALL fixes and advice given is checked by a Malware removal expert before posting to you. So there may be a short delay between posts.
This insures that you will get the best advice for your situation and you can rest at ease that it is being checked by an experienced expert.
I will post back soon.

Thanks!
maranatha

[maranatha]

Hi Maximatt

OK please do this.

Spybot S&D's tea timer normally provides real-time protection from spyware, however it may interfere with what we need to do. We will disable it until the machine is clean when it can be re-enabled.

First step:

• Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
• If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
• If you have Version 1.4, Click on Exit Spybot S&D Resident

Second step, For Either Version :

• Open Spybot S&D
• Click Mode, choose Advanced Mode
• Go To the bottom of the Vertical Panel on the Left, Click Tools
• then, also in left panel, click Resident shows a red/white shield.
• If your firewall raises a question, say OK
• In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
• OK any prompts.
• Use File, Exit to terminate Spybot
• Reboot your machine for the changes to take effect.

Don't forget to re-enable it, when your computer is clean.


Now Please re-open HiJackThis and scan only. Check the boxes next to all the entries listed below.

O2 - BHO: Sigma plugin - {7DBF8390-552B-4D55-9F62-00D032032691} - C:\WINDOWS\topost8x.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

Now close all windows other than HiJackThis, then click Fix Checked.

Close HJT.

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these files (if present):

C:\WINDOWS\topost8x.dll

After that, Reboot.

Please post a Deckard's System Scanner log.
Here is how.

Please download Deckard's System Scanner (dss.exe) and save it to your Desktop.
Note: You must be logged onto an account with administrator privileges to complete the following.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy and then paste the contents of main.txt and extra.txt in your next reply.

Let me know if the message has stopped.

Thanks
maranatha

[Maximatt]

Thanks so much! The window has stopped popping up.

Here's the results of main.txt file:

Deckard's System Scanner v20071014.68
Run by Administrator on 2008-06-14 14:51:54
Computer is in Normal Mode.
--------------------------------------------------------------------------------

System Drive C: has 3.4 GiB (less than 15%) free.


-- HijackThis (run as Administrator.exe) ---------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:51:58 PM, on 6/14/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\NETGEAR\WG311TSU\Utility\Gear311T.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe
C:\Program Files\TiVo\Desktop\TiVoNotify.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\CPSHelpRunner10.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\ADMINI~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [AS00_Gear311T] C:\Program Files\NETGEAR\WG311TSU\Utility\Gear311T.exe -hide
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TivoTransfer] "C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe" /service /registry /auto:TivoTransfer
O4 - HKCU\..\Run: [TivoNotify] "C:\Program Files\TiVo\Desktop\TiVoNotify.exe" /service /registry /auto:TivoNotify
O4 - HKCU\..\Run: [TivoServer] "C:\Program Files\TiVo\Desktop\TiVoServer.exe" /service /registry
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.av.aol.com/molbin/share ... insctl.cab
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/B ... ofupld.cab
O16 - DPF: {85BA505F-FD01-4A91-836C-F7D502E89C9A} (Image Uploader Control) - http://www.evite.com/html/imageUpload/I ... oader4.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/S ... anager.ocx
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.c ... mplete.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.av.aol.com/molbin/share ... cgdmgr.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: OfficeScanNT Personal Firewall (OfcPfwSvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
O23 - Service: TiVo Beacon (TivoBeacon2) - TiVo Inc. - C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe

--
End of file - 12175 bytes

-- Files created between 2008-05-14 and 2008-06-14 -----------------------------

2008-06-13 10:26:31 0 d-------- C:\WINDOWS\Prefetch
2008-06-13 10:16:19 0 d-------- C:\WINDOWS\system32\scripting
2008-06-13 10:16:17 0 d-------- C:\WINDOWS\l2schemas
2008-06-13 10:16:16 0 d-------- C:\WINDOWS\system32\en
2008-06-11 20:51:03 60532 --ah----- C:\WINDOWS\system32\mlfcache.dat
2008-06-11 19:37:43 0 d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2008-06-11 11:22:28 0 d-------- C:\Documents and Settings\Administrator\Contacts
2008-06-11 10:39:02 0 d--hs--c- C:\Program Files\Common Files\WindowsLiveInstaller
2008-06-11 10:38:53 0 d-------- C:\Program Files\Windows Live
2008-06-11 10:38:30 0 d-------- C:\Documents and Settings\All Users\Application Data\WLInstaller
2008-06-11 08:25:23 0 d-------- C:\Documents and Settings\Default User\Application Data\Apple Computer
2008-06-03 19:25:36 0 d-------- C:\Documents and Settings\Administrator\Application Data\U3
2008-05-31 09:52:28 0 d--hs---- C:\WINDOWS\ftpcache


-- Find3M Report ---------------------------------------------------------------

2008-06-14 14:44:19 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-06-14 14:41:59 40 --a------ C:\WINDOWS\system32\profile.dat
2008-06-13 10:50:47 0 d-------- C:\Program Files\Microsoft Works
2008-06-13 10:16:57 0 d-------- C:\Program Files\Messenger
2008-06-13 10:16:15 0 d-------- C:\Program Files\Movie Maker
2008-06-13 10:11:17 0 d-------- C:\Program Files\Windows NT
2008-06-12 20:51:39 0 d-------- C:\Program Files\Trend Micro
2008-06-11 20:08:18 0 d-------- C:\Documents and Settings\Administrator\Application Data\Apple Computer
2008-06-11 10:39:02 0 d-------- C:\Program Files\Common Files
2008-05-09 09:58:07 0 d-------- C:\Program Files\Quicken
2008-05-03 18:06:15 0 d-------- C:\Documents and Settings\Administrator\Application Data\Roxio
2008-04-30 07:39:08 0 d-------- C:\Documents and Settings\Administrator\Application Data\Real
2008-04-27 09:08:36 0 d-------- C:\Program Files\exPressit S.E. 2.1
2008-04-26 15:11:43 0 d-------- C:\Program Files\iTunes
2008-04-26 15:10:58 0 d-------- C:\Program Files\iPod
2008-04-26 15:07:31 0 d-------- C:\Program Files\QuickTime
2008-04-26 14:55:21 0 d-------- C:\Program Files\Apple Software Update


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RoxioEngineUtility"="C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe" [05/01/2003 08:44 PM]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [09/11/2006 07:40 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" [11/10/2005 04:03 PM]
"AS00_Gear311T"="C:\Program Files\NETGEAR\WG311TSU\Utility\Gear311T.exe" [12/04/2003 07:13 PM]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [09/20/2005 12:35 PM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [09/20/2005 12:32 PM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [09/20/2005 12:36 PM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [06/02/2005 12:21 PM]
"vptray"="C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe" [09/28/2005 07:12 PM]
"@"="" []
"RoxWatchTray"="C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe" [08/24/2007 06:52 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/12/2008 01:16 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [03/29/2008 01:37 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [03/30/2008 12:36 PM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [06/19/2006 06:21 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [09/11/2006 07:40 AM]
"Aim6"="" []
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 10:05 PM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [11/01/2007 07:59 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/13/2008 07:12 PM]
"TivoTransfer"="C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe" [09/25/2007 01:33 PM]
"TivoNotify"="C:\Program Files\TiVo\Desktop\TiVoNotify.exe" [09/25/2007 01:34 PM]
"TivoServer"="C:\Program Files\TiVo\Desktop\TiVoServer.exe" [09/25/2007 01:35 PM]
"MsnMsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.exe" [10/18/2007 11:34 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1/16/1999 3:05:56 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\dimsntfy]
C:\WINDOWS\System32\dimsntfy.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
eapsvcs eaphost
dot3svc dot3svc

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
napagent
hkmsvc


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
AutoRun\command- F:\LaunchU3.exe -a




-- End of Deckard's System Scanner: finished at 2008-06-14 14:54:41 ------------

[maranatha]

HI Maximatt
OK that looks good.

Now please do this.

Delete dss.exe from your desktop.

Delete this folder.
C:\Deckard

I would like to have a file scanned, so please do this.

• Please go to Jotti's malware scan
  
• Copy and paste the following file path into  the  "File to upload & scan"box on the top of the page: one at a time
  
  
  
  • C:\WINDOWS\system32\mlfcache.dat
  
  
• Click on the submit button
  
• Please post the results in your next reply.

Your Java is out of date and needs to be updated. Here is how.

Updating Java and Clearing Cache

1. Go to Start > Control Panel double-click on the Java Icon (coffee cup) in the Control Panel.
2. It will say "Java Plug-in" under the icon.
   Please find the update button or tab in the Java Control Panel. Update your Java then reboot.
3. If you are unable to update you can manually update by going here:
   
   • Java Runtime Environment http://java.sun.com/javase/downloads/index.jsp
4. After the reboot, go back into the Control Panel and double-click the Java Icon.
5. On the general tab, at the bottom it has "temporary internet files"
6. Click the settings button. Then the Delete files button.
7. There are two options in the window to clear the cache - Leave both Checked
   
   Applications and Applets
   Trace and Log files
   
8. Click OK
   Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
9. Click OK to leave the Java Control Panel.
10. Delete older versions from Add/Remove list.

Download ATF Cleaner by Atribune and save it to your Desktop.
This is a good tool to get rid of the temporary garbage you pick up while surfing the net.
Double click ATF-Cleaner.exe to run the program.
Check the boxes to the left of:

Windows Temp
Current User Temp
All Users Temp
Temporary Internet Files
Prefetch
Java Cache
Recycle bin

The rest are optional - if you want it to remove everything check "Select All".
Finally, click Empty Selected. When you get the "Done Cleaning" message, click OK.

Now lets get a on-line scan.

Please do an online scan with Kaspersky WebScanner

Click on “Accept” If your pop –up blocker blocks any windows from opening.

Click Run on the window that opens.
Windows Vista users you must open the web browser using the Run as Administrator command.

• The program will launch and then begin downloading the latest definition files:
• Under Scan on the left side.Click on My Computer
• This will start the program and scan your system.
• Click the “Scan Report” On the left side.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  
  • Click the Save Report As button, and in the Browse dialog box, type a name for the scan report file that you want to create and select its type Text file. Click OK to save the file.:
• Save the text file to your desktop.
• Copy and paste that information in your next post.

Please post the Kaspersky and Jotti results .

Thanks
maranatha

[Maximatt]

After installing a new version of Java (version 6 update 10, build 1.6.0_10-beta-b25), I get an error message from Kaspersky saying that I need to install a version of Java that is 1.5 or later. huh?

Here's the results of the Jotti:

Scan taken on 15 Jun 2008 20:36:53 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
Fortinet Found nothing
Ikarus Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing

[Shaba]

Hi Maximatt

I will take over this and continue to help you.

Did you remove all old Java versions from your add/remove programs list?

If not please do so and try Kaspersky again.

If you did, then just run F-secure online scanner from below:

Lets run an F-Secure online scan for Viruses, Spyware and RootKits:

• Go to http://support.f-secure.com/enu/home/ols.shtml
• Scroll to the bottom of the page and click the Start scanning button. A window will pop up.
• Allow the Active X control to be installed on your computer, then click the Accept button
• Click Full System Scan and allow the components to download and the scan to complete.
• If malware is found, check Submit samples to F-Secure then select Automatic cleaning
• When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
• Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post

If Automatic cleaning with Submit samples hangs, click Cancel, then New Scan

• When the cleaning option is presented, Uncheck Submit samples to F-Secure
• Click Automatic cleaning
• When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
• Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post along with a fresh HijackThis log.

Notes:

• This scan will only work with Internet Explorer
• You must have administrator rights to run this scan
• This scan can take several hours, so please be patient

[Maximatt]

Thank you. Here is the complete report:

Scanning Report
Wednesday, June 18, 2008 11:53:36 - 14:49:53
Computer name: ERNIE
Scanning type: Scan system for malware, rootkits
Target: C:\ E:\


--------------------------------------------------------------------------------

Result: 2 malware found
Tracking Cookie (spyware)
System
Trojan:W32/Renos.DA (virus)
C:\PROGRAM FILES\TREND MICRO\HIJACKTHIS\BACKUPS\BACKUP-20080613-090517-220.DLL (Submitted)

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 70767
System: 4430
Not scanned: 7
Actions:
Disinfected: 0
Renamed: 0
Deleted: 0
None: 2
Submitted: 1
Files not scanned:
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM
C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\LOCAL SETTINGS\TEMP\~ROMFN_00000258

--------------------------------------------------------------------------------

Options
Scanning engines:
F-Secure USS: 2.30.0
F-Secure Blacklight: 1.0.68
F-Secure Hydra: 2.8.8110, 2008-06-18
F-Secure Pegasus: 1.20.0, 2008-04-14
F-Secure AVP: 7.0.171, 2008-06-18
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
Use Advanced heuristics

[maranatha]

Hi Maximatt
OK things look real good.
The two items F-Secure found are no threat. One cookie and one in the HJT Backup folder
These are not a threat to your system.

You are clean and good to go.

Please delete these.

dss.exe <on your Desktop.

This folder.
C:\Deckard

It is advisable if you go into your add/remove programs list and remove all old versions of Java, just keep the most recent one that you installed.


Here are a few Preventive recommendations:

The following is a list of tools and utilities that we recommend to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

1. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft.
   To do this just Click > Start > All Programs Click on > Windows Update, and follow the online instructions from there.
   (It is recommended that you have Windows Updates set to download and install automatically.)
   
   
2. SpywareBlaster is a Freeware (for personal use) application that will help to prevent the installation of spyware and other potentially unwanted software. It accomplishes this by blocking the installation of many known bad ActiveX controls, spyware and tracking cookies, and restricting the actions of potentially unwanted sites. SpywareBlaster does not require any running or background processes to work once protections are enabled, which means it will not slow down your system in any way.
   
   
3. SpywareGuard - A Spyware "Shield" to protect your computer, acting much like your antivirus real-time protection. It's features include scanning files for spyware before you open them, blocking spyware downloads in Internet Explorer and monitoring/preventing attempted browser hijacking. Small and lightweight, yet powerful! Compatible with Windows 98, ME, 2000 & XP
   FREEWARE (for personal use)
   
   
4. IE-SpyAd - puts over 23,000 known bad sites in your Internet Explorer restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all. Restricted means they can't run ActiveX controls, drop unwanted cookies, etc.
   
   
5. The MVPS Hosts File or similar HOSTS file will actually block a list of known bad sites from even loading in your browser. It can also be used to block ads, banners, 3rd party cookies and more. Operating system compatibility and installation instructions are provided.
   
   
6. Install WinPatrol to monitor some key registry locations, file system changes, and other important areas, and have it alert you of the changes BEFORE allowing them to take place.
   
   
7. Another thing I would suggest, is to install SiteAdvisor. It gives sites a few different 'ratings' and while not fool proof, a good additional layer of information about many sites. When using a search engine, The Ratings show up as small dots next to the web site. Green for Good, Yellow for Caution, Red for bad. Put your cruiser on the dot for a small pop up window for more information on that web site.
   Web Browser: Internet Explorer 6 or 7. : Also works with Firefox.
   Operating System: Windows 2000 (Service Pack 4) Windows XP and Windows Vista

Now just because you have security applications installed, they are useless unless updated regularly.
Most of the above recommended applications are updated periodically, and it's up to you to check for updates. Set aside time in a day each month to update all of your protections.


To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

Surf Safely
Maranatha

[Shaba]

Maximatt this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

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