infection

[skibaholic]

hey , my computers infected and its not a horrible infection though like everything works fine, i get pop ups ALOT that say adware something or other, and my computer is mad slow because of it soo i dont know what exactly the problem is but if someone could help that would be greatly appreciated. thanks alot - joe

[Shaba]

Hi skibaholic

Click here to download HJTInstall.exe

• Save HJTInstall.exe to your desktop.
• Doubleclick on the HJTInstall.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed, it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

[skibaholic]

um ok i have a problem i did everything you told me too but the Hijackthis icon wont open up i restarted my computer and everything but i cant do anything with that icon like i cant get into it to scan the system

[Shaba]

Hi

Try first to rename HijackThis.exe to skibaholic.exe.

If that doesn't help, try to run HijackThis in safe mode, please

[Shaba]

Due to Lack of Response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.