Trojan.Win32.Obfuscated.en Removal

[adambalfour]

Hi all,

I'm a rookie here so go easy on me. My computer seems to be very slow these days and it sometimes becomes unresponsive. I used to have AVG as my antivirus program but it kept crashing so i replaced it with Kaspersky Anti-Virus 6.0 for Windows workstations. Having run a scan it tells me that Trojan Program Trojan.Win32.Obfuscated.en has been detected but when I try to repair or delete this, it won't let me. I've tried researching what to do on the web, but with no luck. I wonder if any of you guys can give me any advice to help clear things up and to protect my computer in future? Any help would be much appreciated!

Many thanks indeed.
Adam.

Below is the logfile from HijackThis for my computer.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:47:29, on 12/05/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Keygoldsecure\LiteClientAM.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.Exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files\Keygoldsecure\LiteClient.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\system32\srvmon.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/av ... x_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [NIHomeAM] "C:\Program Files\Keygoldsecure\LiteClientAM.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\ie_banner_deny.htm
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\SCIEPlgn.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~2.0\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~2.0\r3hook.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Keygold Secure Client (NILiteClient) - Netintelligence Ltd - C:\Program Files\Keygoldsecure\LiteClient.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Service Monitor (ServiceMonitor) - Unknown owner - C:\Windows\system32\srvmon.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe

--
End of file - 8909 bytes

[adambalfour]

Can anyone please help?

[Carolyn]

Hello and Welcome to the forums!

My name is Carolyn and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

Please reply to this thread, do not start another.
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.

As I am still in training, everything that I post to you must be checked by one of the teachers. Thus, there may be a bit of a delay between posts, but it shouldn't be too long.

If you follow these instructions, everything should go smoothly.

we are currently looking at your log now and will be back as soon as possible with your instructions.
while you are waiting one other thing that can be of good use is an uninstall list so please do the following

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in your next reply.

[adambalfour]

Thanks so much for your help!

Uninstall list:

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.2
Apple Mobile Device Support
Apple Software Update
Crawler Toolbar
DivX Content Uploader
DivX Web Player
Free Internet Eraser 2.30
Google Toolbar for Firefox
HijackThis 2.0.2
Intel(R) 537EP V9x DF PCI Modem
iTunes
Java(TM) 6 Update 3
Kaspersky Anti-Virus 6.0 for Windows Workstations
Kaspersky Anti-Virus 6.0 for Windows Workstations
Keygold Secure
Magic ISO Maker v5.4 (build 0256)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.14)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
neroxml
QuickTime
RealPlayer
Safari
Security Update for Excel 2007 (KB946974)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB951808)
Security Update for Microsoft Office Word 2007 (KB950113)
Security Update for Office 2007 (KB947801)
Security Update for Outlook 2007 (KB946983)
Security Update for Visio 2007 (KB947590)
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
Spyware Doctor 5.5
Spyware Terminator
SUPERAntiSpyware Free Edition
TrojanHunter 5.0
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb950378)
VCRedistSetup
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Player Firefox Plugin
WinRAR archiver

[Carolyn]

Hello Adam,

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.

1. Close all applications and windows.
   
2. Right click on dss.exe and select Run as administrator, then follow the prompts.
   
3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
   
4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your reply.
   

Run Kaspersky Online AV Scanner
Using Internet Explorer Go to http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html and click the Accept button at the end of the page.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

• Read the Requirements and limitations before you click Accept.
  
• Allow the ActiveX download if necessary.
  
• Once the database has downloaded, click Next.
  
• Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
  
• Click on "My Computer" and then put the kettle on!
  
• When the scan has completed, click Save Report As...
  
• Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
  
• Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
  
• If Internet Explorer responds saying the report has been saved to the Temporary Internet Files folder, say Yes to open the folder, then navigate to C -> Users -> (Your username) -> Desktop to locate the report
  

Copy and paste the report into your next reply along with a fresh HJT log and a description of how your PC is behaving.


Please post the Kaspersky log along with the contents of main.txt and extra.txt.

[adambalfour]

Thanks again for your help.

I've tried running the on-line Kaspersky scanner (twice) and for some reason it won't let me. It says I need to have administrator rights (which I do, and i'm logged in as an administrator).

main.txt

Deckard's System Scanner v20071014.68
Run by Adam on 2008-05-20 18:58:31
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 3 Restore Point(s) --
3: 2008-05-19 14:56:46 UTC - RP206 - Scheduled Checkpoint
2: 2008-05-18 10:46:37 UTC - RP205 - Scheduled Checkpoint
1: 2008-05-17 13:33:09 UTC - RP204 - Scheduled Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 85% (more than 75%).
Total Physical Memory: 502 MiB (1024 MiB recommended).


-- HijackThis (run as Adam.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:02:55, on 20/05/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Keygoldsecure\LiteClientAM.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.Exe
C:\Program Files\TrojanHunter 5.0\THGuard.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Keygoldsecure\LiteClient.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\system32\srvmon.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Spyware Doctor\update.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Adam\Desktop\dss.exe
C:\Windows\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Adam.exe
C:\Windows\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/av ... x_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [NIHomeAM] "C:\Program Files\Keygoldsecure\LiteClientAM.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 5.0\THGuard.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\ie_banner_deny.htm
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\SCIEPlgn.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~2.0\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~2.0\r3hook.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Keygold Secure Client (NILiteClient) - Netintelligence Ltd - C:\Program Files\Keygoldsecure\LiteClient.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Service Monitor (ServiceMonitor) - Unknown owner - C:\Windows\system32\srvmon.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe

--
End of file - 9024 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 sp_rsdrv2 (Spyware Terminator Driver 2) - \??\c:\windows\system32\drivers\sp_rsdrv2.sys
R3 Ma730Pt (MA730 Bluetooth VCOM Driver) - c:\windows\system32\drivers\ma730pt.sys <Not Verified; Mobile Action Technology Inc.; Handset Manager>
R3 Ma730VaA (MA730 Bluetooth Advanced Audio) - c:\windows\system32\drivers\ma730vaa.sys <Not Verified; Mobile Action Technology Inc.; Handset Manager>
R3 Ma730Vad (MA730 Bluetooth Audio) - c:\windows\system32\drivers\ma730vad.sys <Not Verified; Mobile Action Technology Inc.; Handset Manager>
R3 SASENUM - \??\c:\program files\superantispyware\sasenum.sys


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 NILiteClient (Keygold Secure Client) - c:\program files\keygoldsecure\liteclient.exe <Not Verified; Netintelligence Ltd; Netintelligence>
R2 ServiceMonitor (Service Monitor) - c:\windows\system32\srvmon.exe
R2 sp_rssrv (Spyware Terminator Realtime Shield Service) - "c:\program files\spyware terminator\sp_rsser.exe" <Not Verified; Crawler.com; Crawler Spyware Terminator>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-05-20 19:00:18 418 --ah----- C:\Windows\Tasks\User_Feed_Synchronization-{275D9450-C228-4D92-AEE1-74FF40149477}.job
2008-05-20 18:26:30 416 --ah----- C:\Windows\Tasks\User_Feed_Synchronization-{6E95C6D0-F72F-4B01-A796-D93538BFBF74}.job


-- Files created between 2008-04-20 and 2008-05-20 -----------------------------

2008-05-17 12:08:38 0 d-------- C:\Program Files\TrojanHunter 5.0
2008-05-13 21:42:55 0 d-------- C:\PerfLogs
2008-05-12 20:40:24 0 d-------- C:\6d711f69673194ae0b675ea57a27
2008-05-12 19:45:49 0 d-------- C:\Program Files\Trend Micro
2008-05-06 14:03:27 0 d-------- C:\Users\All Users\SUPERAntiSpyware.com
2008-05-06 14:01:35 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-05-06 13:58:14 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-05-05 20:05:00 0 d-------- C:\Program Files\Apple Software Update
2008-05-05 16:43:39 0 d-------- C:\Program Files\Crawler
2008-05-05 16:43:22 141312 --a------ C:\Windows\system32\drivers\sp_rsdrv2.sys
2008-05-05 16:43:20 0 d-------- C:\Users\All Users\Spyware Terminator
2008-05-05 16:43:14 0 d-------- C:\Program Files\Spyware Terminator
2008-05-03 21:22:59 0 d-a------ C:\Users\All Users\TEMP
2008-05-03 21:21:37 0 d-------- C:\Program Files\Spyware Doctor
2008-05-03 11:08:41 96645 --a------ C:\Windows\system32\drivers\klin.dat
2008-05-03 11:08:41 87941 --a------ C:\Windows\system32\drivers\klick.dat
2008-05-03 11:06:03 4144928 --ahs---- C:\Windows\system32\drivers\fidbox.dat
2008-05-02 19:46:27 0 d-------- C:\Users\All Users\NetIntelligence Home
2008-05-02 19:44:53 760832 --a------ C:\Windows\system32\srvmon.exe
2008-05-02 19:44:47 0 d-------- C:\Program Files\Keygoldsecure
2008-05-01 22:20:25 0 d-------- C:\Program Files\Kaspersky Lab
2008-05-01 22:20:24 0 d-------- C:\Users\All Users\Kaspersky Lab
2008-05-01 22:17:24 0 d-------- C:\Users\All Users\Kaspersky Lab Setup Files
2008-05-01 21:34:04 0 d-------- C:\Users\Adam\Program Files
2008-05-01 21:33:00 0 d-------- C:\Program Files\uTorrent
2008-05-01 18:22:04 0 d-------- C:\Program Files\Common Files\InstallShield


-- Find3M Report ---------------------------------------------------------------

2008-05-20 17:23:13 0 d-------- C:\Users\Adam\AppData\Roaming\Spyware Terminator
2008-05-17 13:54:49 0 d-------- C:\Users\Adam\AppData\Roaming\TrojanHunter
2008-05-15 03:06:50 0 d-------- C:\Program Files\Windows Mail
2008-05-13 22:13:10 174 --ahs---- C:\Program Files\desktop.ini
2008-05-13 21:48:21 0 d-------- C:\Program Files\Windows Calendar
2008-05-13 21:48:20 0 d-------- C:\Program Files\Windows Sidebar
2008-05-13 21:48:19 0 d-------- C:\Program Files\Movie Maker
2008-05-13 21:48:16 0 d-------- C:\Program Files\Windows Collaboration
2008-05-13 21:48:15 0 d-------- C:\Program Files\Windows Photo Gallery
2008-05-13 21:48:06 0 d-------- C:\Program Files\Windows Defender
2008-05-06 14:01:34 0 d-------- C:\Users\Adam\AppData\Roaming\SUPERAntiSpyware.com
2008-05-06 13:58:14 0 d-------- C:\Program Files\Common Files
2008-05-05 20:12:56 0 d-------- C:\Program Files\Safari
2008-05-03 21:21:37 0 d-------- C:\Users\Adam\AppData\Roaming\PC Tools
2008-05-02 19:48:05 9520282 --a------ C:\Windows\system32\SBSP.dat
2008-05-02 19:48:05 350 --a------ C:\Windows\system32\SBFC.dat
2008-05-02 19:38:41 0 d-------- C:\Users\Adam\AppData\Roaming\uTorrent
2008-05-01 20:12:59 0 d-------- C:\Users\Adam\AppData\Roaming\AVG7
2008-04-14 17:26:48 0 d-------- C:\Program Files\Microsoft Works
2008-04-14 17:26:12 0 d-------- C:\Program Files\MSBuild
2008-04-14 17:22:36 0 d-------- C:\Program Files\Microsoft.NET
2008-04-14 17:18:56 0 d-------- C:\Program Files\Microsoft Visual Studio 8
2008-04-14 10:05:59 0 d-------- C:\Program Files\Google
2008-04-12 12:37:39 0 d-------- C:\Program Files\Common Files\Adobe
2008-04-07 17:17:49 0 d-------- C:\Program Files\iTunes
2008-04-07 17:17:28 0 d-------- C:\Program Files\iPod
2008-04-07 17:10:51 0 d-------- C:\Program Files\QuickTime
2008-03-27 16:07:41 0 d-------- C:\Users\Adam\AppData\Roaming\Real
2008-03-27 15:50:53 0 d-------- C:\Users\Adam\AppData\Roaming\Sunbelt Software
2008-03-11 22:48:02 104 --a------ C:\Windows\system32\SBRC.dat
2008-03-03 21:49:54 2539 --a------ C:\Windows\unins000.dat
2008-03-03 21:48:31 691545 --a------ C:\Windows\unins000.exe


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [19/01/2008 08:38]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [11/10/2007 17:29]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [25/09/2007 02:11]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [28/03/2008 23:37]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [30/03/2008 10:36]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [11/01/2008 22:16]
"GrooveMonitor"="C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [24/08/2007 07:00]
"NIHomeAM"="C:\Program Files\Keygoldsecure\LiteClientAM.exe" [15/05/2006 11:14]
"AVP"="C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe" [05/03/2007 20:27]
"ISTray"="C:\Program Files\Spyware Doctor\pctsTray.exe" [10/04/2008 15:14]
"SpywareTerminator"="C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe" [05/05/2008 16:43]
"THGuard"="C:\Program Files\TrojanHunter 5.0\THGuard.exe" [25/03/2008 19:08]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="C:\Program Files\Windows Sidebar\sidebar.exe" [19/01/2008 08:33]
"msnmsgr"="C:\Program Files\MSN Messenger\msnmsgr.exe" [19/01/2007 12:54]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [29/02/2008 16:03]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)
"EnableUIADesktopToggle"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [20/12/2006 12:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 19/04/2007 12:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\KASPER~1\KASPER~2.0\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~2.0\r3hook.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalService nsi lltdsvc SSDPSRV upnphost SCardSvr w32time EventSystem RemoteRegistry WinHttpAutoProxySvc lanmanworkstation TBS SLUINotify THREADORDER fdrespub netprofm fdphost wcncsvc QWAVE WebClient SstpSvc
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc wlansvc EMDMgmt TabletInputService WPDBusEnum
LocalServiceNoNetwork PLA DPS BFE mpssvc


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{153b77c6-7722-11dc-a17b-001320d59bf1}]
AutoRun\command- G:\LaunchU3.exe


[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI



-- End of Deckard's System Scanner: finished at 2008-05-20 19:09:54 ------------



extra.txt

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft® Windows Vista™ Home Basic (build 6001) SP 1.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 72%
Physical Memory (total/avail): 501.43 MiB / 137.54 MiB
Pagefile Memory (total/avail): 1498.14 MiB / 440.05 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1905.13 MiB

C: is Fixed (NTFS) - 69.79 GiB total, 21.19 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - HDS728080PLA380 ATA Device - 74.5 GiB - 3 partitions
\PARTITION0 - Unknown - 54.88 MiB
\PARTITION1 (bootable) - Installable File System - 69.79 GiB - C:
\PARTITION2 - Unknown - 4.64 GiB



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FW: Kaspersky Anti-Virus v6.0.2.678 (Kaspersky Lab)
AV: Kaspersky Anti-Virus v6.0.2.678 (Kaspersky Lab)
AS: Antispyware v () Disabled
AS: Spyware Doctor v5.5.0.0000 (PC Tools)
AS: Spybot - Search and Destroy v1.0.0.5 (Safer Networking Ltd.) Disabled Outdated
AS: Windows Defender v1.1.1505.0 (Microsoft Corporation) Disabled Outdated
AS: Kaspersky Anti-Virus v6.0.2.678 (Kaspersky Lab)
AS: SUPERAntiSpyware v4, 0, 0, 1154 (SUPERAntiSpyware.com)
AS: Sunbelt Software Sunbelt CounterSpy 2.5.1042 v2.5.1042 (Sunbelt Software) Disabled Outdated

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\Adam\AppData\Roaming
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_03\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=HOME-PC
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\Adam
LOCALAPPDATA=C:\Users\Adam\AppData\Local
LOGONSERVER=\\HOME-PC
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0409
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
PROMPT=$P$G
PUBLIC=C:\Users\Public
QTJAVA=C:\Program Files\Java\jre1.6.0_03\lib\ext\QTJava.zip
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\Adam\AppData\Local\Temp
TMP=C:\Users\Adam\AppData\Local\Temp
USERDOMAIN=Home-PC
USERNAME=Adam
USERPROFILE=C:\Users\Adam
windir=C:\Windows


-- User Profiles ---------------------------------------------------------------

Adam


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0044-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-00BA-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0114-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0117-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
Adobe Flash Player ActiveX --> C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player Plugin --> C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Apple Mobile Device Support --> MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update --> MsiExec.exe /I{02DFF6B1-1654-411C-8D7B-FD6052EF016F}
µTorrent --> "C:\Users\Adam\Program Files\uTorrent\uTorrent.exe" /UNINSTALL
Crawler Toolbar --> C:\PROGRA~1\Crawler\Toolbar\CToolbar.exe uninst
DivX Content Uploader --> C:\Program Files\DivX\DivXContentUploaderUninstall.exe /CUPLOADER
DivX Web Player --> C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
Free Internet Eraser 2.30 --> "C:\Program Files\PrivacyEraser Computing\Free Internet Eraser\unins000.exe"
Google Toolbar for Firefox --> MsiExec.exe /X{2CCBABCB-6427-4A55-B091-49864623C43F}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Intel(R) 537EP V9x DF PCI Modem --> rundll32 IntelCci.dll,iSMUninstallation "Intel(R) 537EP V9x DF PCI Modem"
iTunes --> MsiExec.exe /I{585776BC-4BD6-4BD2-A19A-1D6CB44A403B}
Java(TM) 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Kaspersky Anti-Virus 6.0 for Windows Workstations --> MsiExec.exe /I{79B986AD-54D8-4498-AA06-89808829ACC0}
Kaspersky Anti-Virus 6.0 for Windows Workstations --> MsiExec.exe /I{79B986AD-54D8-4498-AA06-89808829ACC0}
Keygold Secure --> C:\PROGRA~1\KEYGOL~1\UNWISE.EXE C:\PROGRA~1\KEYGOL~1\INSTALL.LOG
Magic ISO Maker v5.4 (build 0256) --> C:\PROGRA~1\MagicISO\UNWISE.EXE C:\PROGRA~1\MagicISO\INSTALL.LOG
Microsoft Office Access MUI (English) 2007 --> MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Enterprise 2007 --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall ENTERPRISE /dll OSETUP.DLL
Microsoft Office Enterprise 2007 --> MsiExec.exe /X{90120000-0030-0000-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Groove MUI (English) 2007 --> MsiExec.exe /X{90120000-00BA-0409-0000-0000000FF1CE}
Microsoft Office Groove Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0114-0409-0000-0000000FF1CE}
Microsoft Office InfoPath MUI (English) 2007 --> MsiExec.exe /X{90120000-0044-0409-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007 --> MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007 --> MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Publisher MUI (English) 2007 --> MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Mozilla Firefox (2.0.0.14) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB936181) --> MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833) --> MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
neroxml --> MsiExec.exe /I{56C049BE-79E9-4502-BEA7-9754A3E60F9B}
QuickTime --> MsiExec.exe /I{1838C5A2-AB32-4145-85C1-BB9B8DFA24CD}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Safari --> MsiExec.exe /I{40589552-3892-409E-B92C-9F5032A4B2F0}
Security Update for Excel 2007 (KB946974) --> msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {85E83E2E-AF9B-439B-B4F9-EB9B7EF6A00E}
Security Update for Microsoft Office Publisher 2007 (KB950114) --> msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {F9C3CDBA-1F00-4D4D-959D-75C9D3ACDD85}
Security Update for Microsoft Office system 2007 (KB951808) --> msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {8F375E11-4FD6-4B89-9E2B-A76D48B51E00}
Security Update for Microsoft Office Word 2007 (KB950113) --> msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {AD72BABE-C733-4FCF-9674-4314466191B9}
Security Update for Office 2007 (KB947801) --> msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {02B5A17B-01BE-4BA6-95F1-1CBB46EBC76E}
Security Update for Outlook 2007 (KB946983) --> msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {66B9496E-C0C3-4065-9868-85CCA92126C3}
Security Update for Visio 2007 (KB947590) --> msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {6BAD036C-261F-4BEF-96CF-C20678D07A41}
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Spybot - Search & Destroy 1.5.2.20 --> "C:\Windows\unins000.exe"
Spyware Doctor 5.5 --> C:\Program Files\Spyware Doctor\unins000.exe /LOG
Spyware Terminator --> "C:\Program Files\Spyware Terminator\unins000.exe"
SUPERAntiSpyware Free Edition --> MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
TrojanHunter 5.0 --> "C:\Program Files\TrojanHunter 5.0\unins000.exe"
Update for Office 2007 (KB946691) --> msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Update for Outlook 2007 Junk Email Filter (kb950378) --> msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {F6296086-AED5-4EC0-938B-08EA0254F20E}
VCRedistSetup --> MsiExec.exe /I{3921A67A-5AB1-4E48-9444-C71814CF3027}
Windows Live Messenger --> MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Live Sign-in Assistant --> MsiExec.exe /I{49672EC2-171B-47B4-8CE7-50D7806360D7}
Windows Media Player Firefox Plugin --> MsiExec.exe /I{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type5078 / Error
Event Submitted/Written: 05/20/2008 06:46:24 PM
Event ID/Source: 8210 / System Restore
Event Description:
The scheduled restore point could not be created. Additional information: (0x8004230f).

Event Record #/Type5077 / Error
Event Submitted/Written: 05/20/2008 06:46:22 PM
Event ID/Source: 8193 / System Restore
Event Description:
Failed to create restore point on volume (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Descripton = Scheduled Checkpoint; Hr = 0x8004230f).

Event Record #/Type5076 / Error
Event Submitted/Written: 05/20/2008 06:46:10 PM
Event ID/Source: 12293 / VSS
Event Description:
Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details PreFinalCommitSnapshots({77065c9c-7519-41bc-99bf-955603cac7b3}, 1) [hr = 0x8000ffff].


Operation:
Executing Asynchronous Operation

Context:
Current State: DoSnapshotSet

Event Record #/Type5069 / Error
Event Submitted/Written: 05/17/2008 05:45:36 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application pctsTray.exe, version 5.5.1.1, time stamp 0x2a425e19, faulting module sdinfo.sdp, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000135, fault offset 0x00009cac,
process id 0x6c8, application start time 0xpctsTray.exe0.

Event Record #/Type5068 / Error
Event Submitted/Written: 05/17/2008 05:45:18 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application pctsTray.exe, version 5.5.1.1, time stamp 0x2a425e19, faulting module sdinfo.sdp, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000135, fault offset 0x00009cac,
process id 0x950, application start time 0xpctsTray.exe0.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type29083 / Error
Event Submitted/Written: 05/17/2008 02:04:23 PM
Event ID/Source: 7011 / Service Control Manager
Event Description:
30000TrustedInstaller

Event Record #/Type29080 / Error
Event Submitted/Written: 05/17/2008 02:03:07 PM
Event ID/Source: 10010 / DCOM
Event Description:
{73E709EA-5D93-4B2E-BBB0-99B7938DA9E4}

Event Record #/Type29079 / Error
Event Submitted/Written: 05/17/2008 02:01:58 PM
Event ID/Source: 10010 / DCOM
Event Description:
{752073A1-23F2-4396-85F0-8FDB879ED0ED}

Event Record #/Type28993 / Error
Event Submitted/Written: 05/17/2008 01:56:32 PM
Event ID/Source: 15016 / HTTP
Event Description:
\Device\Http\ReqQueueKerberos

Event Record #/Type28984 / Error
Event Submitted/Written: 05/17/2008 01:55:59 PM
Event ID/Source: 18 / Ma730Pt
Event Description:




-- End of Deckard's System Scanner: finished at 2008-05-20 19:09:54 ------------

[Carolyn]

Hello Adam,

Please give this a try:


Run Kaspersky Online AV Scanner

Right click on Internet Explorer then select Run as administrator

Copy the link in the code box then paste it into the address bar of Internet Explorer

Code: Select all

http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html

Click on the green arrow to load the page.

When the page loads, click the Accept button at the end of the page.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

• Read the Requirements and limitations before you click Accept.
  
• Allow the ActiveX download if necessary.
  
• Once the database has downloaded, click Next.
  
• Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
  
• Click on "My Computer" and then put the kettle on!
  
• When the scan has completed, click Save Report As...
  
• Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
  
• Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
  
• If Internet Explorer responds saying the report has been saved to the Temporary Internet Files folder, say Yes to open the folder, then navigate to C -> Users -> (Your username) -> Desktop to locate the report
  

Copy and paste the report into your next reply.

[adambalfour]

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Tuesday, May 20, 2008 10:35:30 PM
Operating System: Microsoft Windows Vista Home Edition, Service Pack 1 (Build 6001)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 20/05/2008
Kaspersky Anti-Virus database records: 788306
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 93527
Number of viruses found: 1
Number of infected objects: 2
Number of suspicious objects: 0
Duration of the scan process: 01:37:09

Infected Object Name / Virus Name / Last Action
C:\ProgramData\Kaspersky Lab\AVP6\Report\0120_File_Monitoring_eventlog.rpt Object is locked skipped
C:\ProgramData\Kaspersky Lab\AVP6\Report\0122_Web_Monitoring_eventlog.rpt Object is locked skipped
C:\ProgramData\Kaspersky Lab\AVP6\Report\detected.idx Object is locked skipped
C:\ProgramData\Kaspersky Lab\AVP6\Report\detected.rpt Object is locked skipped
C:\ProgramData\Kaspersky Lab\AVP6\Report\eventlog.rpt Object is locked skipped
C:\ProgramData\Kaspersky Lab\AVP6\Report\report.rpt Object is locked skipped
C:\ProgramData\Kaspersky Lab\~PRCustomProps#2a6.dat Object is locked skipped
C:\ProgramData\Kaspersky Lab\~PRObjects#2a6.dat Object is locked skipped
C:\ProgramData\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\ProgramData\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\GatherLogs\SystemIndex\SystemIndex.176.Crwl Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\GatherLogs\SystemIndex\SystemIndex.176.gthr Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.log Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSStmp.log Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010001.wid Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010002.wid Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010003.wid Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010004.wid Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010007.ci Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010007.wid Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010007.wsb Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010008.wid Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001000E.wid Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010010.wid Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010011.wid Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010012.wid Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010016.wid Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\INDEX.000 Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\PropMap\CiPT0000.000 Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\PropMap\Used0000.000 Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SecStore\CiST0000.000 Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.chk1.gthr Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.chk2.gthr Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.Ntfy149.gthr Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\tmp.edb Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Temp\usgthrsvc\Ntf1795.tmp Object is locked skipped
C:\ProgramData\Microsoft\Search\Data\Temp\usgthrsvc\Ntf17E4.tmp Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP604\A0048542.exe/file9 Infected: Trojan.Win32.Obfuscated.en skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP604\A0048542.exe Inno: infected - 1 skipped
C:\Users\Adam\AppData\Local\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Internet Explorer\MSIMGSIZ.DAT Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\Explorer\thumbcache_1024.db Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\Explorer\thumbcache_256.db Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\Explorer\thumbcache_32.db Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\Explorer\thumbcache_96.db Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\Explorer\thumbcache_idx.db Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\Explorer\thumbcache_sr.db Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\History\History.IE5\MSHist012008052020080521\index.dat Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\UsrClass.dat{153b67b0-7722-11dc-a17b-001320d59bf1}.TM.blf Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\UsrClass.dat{153b67b0-7722-11dc-a17b-001320d59bf1}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows\UsrClass.dat{153b67b0-7722-11dc-a17b-001320d59bf1}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Users\Adam\AppData\Local\Microsoft\Windows Sidebar\Settings.ini Object is locked skipped
C:\Users\Adam\AppData\Local\Mozilla\Firefox\Profiles\h44isu4a.default\Cache\_CACHE_001_ Object is locked skipped
C:\Users\Adam\AppData\Local\Mozilla\Firefox\Profiles\h44isu4a.default\Cache\_CACHE_002_ Object is locked skipped
C:\Users\Adam\AppData\Local\Mozilla\Firefox\Profiles\h44isu4a.default\Cache\_CACHE_003_ Object is locked skipped
C:\Users\Adam\AppData\Local\Mozilla\Firefox\Profiles\h44isu4a.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Users\Adam\AppData\Roaming\Microsoft\Windows\Cookies\index.dat Object is locked skipped
C:\Users\Adam\AppData\Roaming\Mozilla\Firefox\Profiles\h44isu4a.default\cert8.db Object is locked skipped
C:\Users\Adam\AppData\Roaming\Mozilla\Firefox\Profiles\h44isu4a.default\formhistory.dat Object is locked skipped
C:\Users\Adam\AppData\Roaming\Mozilla\Firefox\Profiles\h44isu4a.default\GoogleToolbarData\googlesafebrowsing.db Object is locked skipped
C:\Users\Adam\AppData\Roaming\Mozilla\Firefox\Profiles\h44isu4a.default\history.dat Object is locked skipped
C:\Users\Adam\AppData\Roaming\Mozilla\Firefox\Profiles\h44isu4a.default\key3.db Object is locked skipped
C:\Users\Adam\AppData\Roaming\Mozilla\Firefox\Profiles\h44isu4a.default\parent.lock Object is locked skipped
C:\Users\Adam\AppData\Roaming\Mozilla\Firefox\Profiles\h44isu4a.default\search.sqlite Object is locked skipped
C:\Users\Adam\AppData\Roaming\Mozilla\Firefox\Profiles\h44isu4a.default\urlclassifier2.sqlite Object is locked skipped
C:\Users\Adam\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\AppLogs\SUPERANTISPYWARE-5-17-2008( 13-58-34 ).LOG Object is locked skipped
C:\Users\Adam\NTUSER.DAT Object is locked skipped
C:\Users\Adam\ntuser.dat.LOG1 Object is locked skipped
C:\Users\Adam\ntuser.dat.LOG2 Object is locked skipped
C:\Users\Adam\NTUSER.DAT{d8932e6d-6a6f-11db-b6ab-a038f15a5785}.TM.blf Object is locked skipped
C:\Users\Adam\NTUSER.DAT{d8932e6d-6a6f-11db-b6ab-a038f15a5785}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\Adam\NTUSER.DAT{d8932e6d-6a6f-11db-b6ab-a038f15a5785}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\Debug\PASSWD.LOG Object is locked skipped
C:\Windows\Debug\WIA\wiatrace.log Object is locked skipped
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat Object is locked skipped
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat Object is locked skipped
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\WindowsUpdate.log Object is locked skipped
C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT Object is locked skipped
C:\Windows\ServiceProfiles\LocalService\ntuser.dat.LOG1 Object is locked skipped
C:\Windows\ServiceProfiles\LocalService\ntuser.dat.LOG2 Object is locked skipped
C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT{d8932e65-6a6f-11db-b6ab-a038f15a5785}.TM.blf Object is locked skipped
C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT{d8932e65-6a6f-11db-b6ab-a038f15a5785}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT{d8932e65-6a6f-11db-b6ab-a038f15a5785}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT Object is locked skipped
C:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG1 Object is locked skipped
C:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG2 Object is locked skipped
C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT{d8932e61-6a6f-11db-b6ab-a038f15a5785}.TM.blf Object is locked skipped
C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT{d8932e61-6a6f-11db-b6ab-a038f15a5785}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT{d8932e61-6a6f-11db-b6ab-a038f15a5785}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\catroot2\edb.log Object is locked skipped
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\config\COMPONENTS Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG1 Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG2 Object is locked skipped
C:\Windows\System32\config\DEFAULT Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG1 Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG2 Object is locked skipped
C:\Windows\System32\config\RegBack\COMPONENTS Object is locked skipped
C:\Windows\System32\config\RegBack\DEFAULT Object is locked skipped
C:\Windows\System32\config\RegBack\SAM Object is locked skipped
C:\Windows\System32\config\RegBack\SECURITY Object is locked skipped
C:\Windows\System32\config\RegBack\SOFTWARE Object is locked skipped
C:\Windows\System32\config\RegBack\SYSTEM Object is locked skipped
C:\Windows\System32\config\SAM Object is locked skipped
C:\Windows\System32\config\SAM.LOG1 Object is locked skipped
C:\Windows\System32\config\SAM.LOG2 Object is locked skipped
C:\Windows\System32\config\SECURITY Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG1 Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG2 Object is locked skipped
C:\Windows\System32\config\SOFTWARE Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG1 Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG2 Object is locked skipped
C:\Windows\System32\config\SYSTEM Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG1 Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG2 Object is locked skipped
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat Object is locked skipped
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.0.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.1.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.2.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.blf Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TM.blf Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000003.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000004.regtrans-ms Object is locked skipped
C:\Windows\System32\drivers\fidbox.dat Object is locked skipped
C:\Windows\System32\drivers\fidbox.idx Object is locked skipped
C:\Windows\System32\Ikeext.etl Object is locked skipped
C:\Windows\System32\LogFiles\Scm\SCM.EVM Object is locked skipped
C:\Windows\System32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\Windows\System32\Msdtc\KtmRmTm.blf Object is locked skipped
C:\Windows\System32\Msdtc\KtmRmTmContainer00000000000000000001 Object is locked skipped
C:\Windows\System32\Msdtc\KtmRmTmContainer00000000000000000002 Object is locked skipped
C:\Windows\System32\spool\SpoolerETW.etl Object is locked skipped
C:\Windows\System32\wbem\Logs\WMITracing.log Object is locked skipped
C:\Windows\System32\wbem\Repository\INDEX.BTR Object is locked skipped
C:\Windows\System32\wbem\Repository\MAPPING1.MAP Object is locked skipped
C:\Windows\System32\wbem\Repository\MAPPING2.MAP Object is locked skipped
C:\Windows\System32\wbem\Repository\OBJECTS.DATA Object is locked skipped
C:\Windows\System32\WDI\LogFiles\WdiContextLog.etl.002 Object is locked skipped
C:\Windows\System32\wfp\wfpdiag.etl Object is locked skipped
C:\Windows\System32\winevt\Logs\Application.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\DFS Replication.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\HardwareEvents.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Internet Explorer.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Key Management Service.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Bits-Client%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-CodeIntegrity%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Performance%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DiskDiagnosticDataCollector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DriverFrameworks-UserMode%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-GroupPolicy%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-International%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Kernel-WHEA.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-LanguagePackSetup%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-NetworkAccessProtection%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReadyBoost%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReliabilityAnalysisComponent%4Metrics.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReliabilityAnalysisComponent%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Detector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Resolver%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Leak-Diagnostic%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RestartManager%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-TaskScheduler%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC-FileVirtualization%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-WindowsUpdateClient%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\ODiag.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\OSession.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Security.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\System.evtx Object is locked skipped
C:\Windows\Tasks\SCHEDLGU.TXT Object is locked skipped
C:\Windows\tracing\BAP.LOG Object is locked skipped
C:\Windows\tracing\IpHlpSvc.LOG Object is locked skipped
C:\Windows\tracing\kerberos\HOME-PC_kerberos_1_6_0_6001_1_0_Service Pack 1_300_6_0_6000_16386__vista_rtm_061101_2205_.etl Object is locked skipped
C:\Windows\tracing\KMDDSP.LOG Object is locked skipped
C:\Windows\tracing\NDPTSP.LOG Object is locked skipped
C:\Windows\tracing\PPP.LOG Object is locked skipped
C:\Windows\tracing\RASAPI32.LOG Object is locked skipped
C:\Windows\tracing\RASBACP.LOG Object is locked skipped
C:\Windows\tracing\RASCCP.LOG Object is locked skipped
C:\Windows\tracing\RASDLG.LOG Object is locked skipped
C:\Windows\tracing\RASEAP.LOG Object is locked skipped
C:\Windows\tracing\RASIPCP.LOG Object is locked skipped
C:\Windows\tracing\RASIPHLP.LOG Object is locked skipped
C:\Windows\tracing\RASIPV6CP.LOG Object is locked skipped
C:\Windows\tracing\RASMAN.LOG Object is locked skipped
C:\Windows\tracing\RASPAP.LOG Object is locked skipped
C:\Windows\tracing\RASQEC.LOG Object is locked skipped
C:\Windows\tracing\RASTAPI.LOG Object is locked skipped
C:\Windows\tracing\svchost_RASCHAP.LOG Object is locked skipped
C:\Windows\tracing\svchost_RASTLS.LOG Object is locked skipped
C:\Windows\tracing\tapi32.LOG Object is locked skipped
C:\Windows\WindowsUpdate.log Object is locked skipped

Scan process completed.

[Carolyn]

Hello Adam,

The infected files that were identified by Kaspersky AV are contained within your System Restore Points. Your computer is otherwise clean.

Let's clear the old System Restore Points and create a new one:

Turn off System Restore-Vista

• Click the Vista/Start icon.
  
• Right Click >> Computer
  
• Click Properties.
  
• Click the System Protection tab.
  
• Uncheck All drives
  
• Click "Turn Off System Restore" at the prompt then click "Apply".
  
• Restart your computer.
  

Turn ON System Restore-Vista

• Click the Vista/Start icon
  
• Right Click >> Computer
  
• Click Properties.
  
• Click the System Protection tab.
  
• Checkmark All drives that were selected previously then click "Apply".
  

Your system is most likely slow because you do not have enough memory installed:

Percentage of Memory in Use: 85% (more than 75%).
Total Physical Memory: 502 MiB (1024 MiB recommended).

You should consider adding additional memory (RAM) to your computer. Insufficient memory can also cause the system to hang or crash.


You have several anti-malware products that are outdated and/or disabled. I recommend removing them.
You also have Spyware Terminator installed. It has received mixed reviews and I believe you are adaquately protected without it.


REMOVE PROGRAMS-VISTA

• Go to start > control panel > programs and features.
  
• Right click on each instance of:
  
  Windows Defender
  Sunbelt CounterSpy
  Spybot - Search and Destroy
  Spyware Terminator << Optional
  
  
• Click Uninstall & then follow the prompts to remove it.
  

Until you are able to increase the physical memory in your computer, you can also limit the programs and services that start automatically when you boot your computer. If you would like recommendations as to which startups are not necessary, please let me know.


Update Java
Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

• Download the latest version of Java Runtime Environment (JRE) 6 Update 6.
  
• Scroll down to where it says Java Runtime Environment (JRE) 6 Update 6.
  
• Click the "Download" button to the right.
  
• Check the box that says: "Accept License Agreement".
  
• The page will refresh.
  
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  
• Close any programs you may have running - especially your web browser.
  
• Go to Start > Control Panel double-click on programs and features and remove all older versions of Java.
  
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  
• Click Unisntall.
  
• Repeat as many times as necessary to remove each Java versions.
  
• Reboot your computer once all Java components are removed.
  
• Then from your desktop double-click on the download to install the newest version.
  
• Note: If you don't want the Google toolbar, make sure you uncheck the option included in the installer!
  

Next, please delete Deckard's System Scanner (dss.exe) from your computer.


:Make your Internet Explorer more secure:

please visit this page that gives instructions to do this
http://surfthenetsafely.com/ieseczone8.htm



• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• Change the Navigate sub-frames across different domains to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.
  

Consider a custom hosts file

Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

Also please read this great article by Tony Klein So How Did I Get Infected In First Place

Now you have followed my advice - it's time to lodge a complaint against what you have suffered.........

Malware Complaints
If you were infected .... Stand Up and be Counted.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

[adambalfour]

My apologies for the delay in replying - I have been away. Thank you so much for your help, it looks like it has worked a treat!

Could you please help me with which startups are unnecessary?

Adam.

[Carolyn]

Could you please help me with which startups are unnecessary?

Gladly. Please post a fresh HijackThis log so that I have the most current information to work with.

[Gary R]

This topic is now closed.

If you are the originator of this topic, and you need it re-opened please send an email to 'admin at malwareremoval.com', including a link to this topic.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.

Gary R