vundo@dll

[snakes316]

problem whi this healp please?!

The extension log is not allowed. whatps the appropriate log extention and how i do it?

ok never mind about the question of the log extention!! im new here!!

[peku006]

Welcome to the MWR forums. My name is peku006. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research. Please be patient and I'd be grateful if you would note the following:

1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic. Please stay at one forum for help.
3. Please continue reading posts until I give the All Clear. It is important to note this, as a clean looking HijackThis is not always a sign your system is clean.

Note: I am still in training here at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.

[peku006]

Hello snakes316

Please read the forum Rules and Guidelines

1 - Scan With ComboFix

Please visit this webpage for download links, and instructions for running ComboFix -

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says -

The Recovery Console was successfully installed.

Please continue as follows -

• Close/Disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix.
• Disable Avast! by opening the "avast! settings..." window, selecting "Troubleshooting" and placing a tick in the box next to "Disable avast! self-defense module".
• Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

2 - uninstall list

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.

3 - Run Hijackthis

Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

4 - Status Check
Please reply with

1. the ComboFix log
2. the uninstall list
3. a fresh HijackThis log

Thanks peku006

[peku006]

Hello!

Do you still need help

It has been few days since my last post.

Do you still need help with this?
Do you need more time?
Are you having problems following my instructions?

Note: If after 48hrs you have not replied to this thread then it will have to be CLOSED!

[Gary R]

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Gary R