Help me on winfixer

[1morerep]

Please help me remove Winfixer and other "bad" things that might be lurking or slowing down my computer!

Here is my log file:


Logfile of HijackThis v1.99.1
Scan saved at 10:39:28 AM, on 9/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Winamp3\winampa.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
C:\WINDOWS\cxagd.exe
C:\WINDOWS\Xpgd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\svchost.exe
C:\WINDOWS\iisvers.exe
C:\WINDOWS\wsrv32.exe
C:\WINDOWS\Downloaded Program Files\UWFX5NetInstaller.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Cincinnati Bell dial-up accelerator\PropelAC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\DOCUME~1\Jeff\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://education.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wdtn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.cincinnatibell.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://popnav.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R3 - URLSearchHook: UB Class - {00000000-15D9-4736-AB29-131578A45F2B} - C:\WINDOWS\system32\wsrchc3.dll
O1 - Hosts: comments (such as these) may be inserted on individual
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll (file missing)
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\toolbar.dll (file missing)
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [iamapp] C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [aqadcup] C:\WINDOWS\aqadcup.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [Elfaspu] C:\WINDOWS\cxagd.exe
O4 - HKLM\..\Run: [Jawa322] C:\WINDOWS\jawa32.exe
O4 - HKLM\..\Run: [skfxd] C:\WINDOWS\Xpgd.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\Cincinnati Bell dial-up accelerator\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\Run: [wxdxoda] C:\WINDOWS\svchost.exe
O4 - HKLM\..\Run: [iisvers] C:\WINDOWS\iisvers.exe
O4 - HKLM\..\Run: [wsrv32] C:\WINDOWS\wsrv32.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [NI.UWFX5] "C:\WINDOWS\Downloaded Program Files\UWFX5NetInstaller.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\nzspc.exe" -w
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\billmind.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O8 - Extra context menu item: Allow pop-ups from this site - C:\Program Files\Cincinnati Bell dial-up accelerator\pac-addwl.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\Cincinnati Bell dial-up accelerator\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\Cincinnati Bell dial-up accelerator\pac-image.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.cincinnatibell.com/
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2723819468
O17 - HKLM\System\CCS\Services\Tcpip\..\{6DD7CCAA-3E14-42DC-AF39-327C76AA9AED}: NameServer = 216.68.1.100 216.68.2.100
O18 - Filter: text/html - {DFAA31C8-A356-4313-9D95-5EDAB46C5070} - (no file)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Symantec Client Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
O23 - Service: Symantec Client Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Client Firewall Proxy Service (SymPxSvc) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[wng_z3r0]

Hi. Welcome You have several infections on your computer, so let's try to cut down on the # of them first by doing the following:

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

Do a virus scan here.
If you get report of files that can’t be cleaned / deleted please write down the filenames and locations and post that in your reply.

Then please do this since it’s better to use automated tools to get rid of the bad stuff use these 2 programs first before doing the final cleaning with HJT

First is Spybot S & D available from here.

1. Downloaded and Install Spybot S&D, accepting the Default Settings

2. In the Menu Bar at the top of the Spybot window you will see 'Mode'. Make certain that 'default mode' has a check mark beside it.

3. Close ALL windows except Spybot S&D

4. Click the button to ‘Search for Updates’ then download and install the Updates.

5. Next click the button ‘Check for Problems'

6. When Spybot is complete, it will be showing ‘RED’ entries bold 'Black' entries and ‘GREEN’ entries in the window

7. Make certain there is a check mark beside all of the RED entries ONLY.

8. Choose ‘Fix Selected Problems’ and allow Spybot to fix the RED entries.

9. REBOOT to complete the scan and clear memory.


Download Ad-aware Second Edition here and install it. If you already have Ad-aware Second Edition skip to the next step.

Open adaware and Click the "Check for updates now" line on the main screen. CLick the "Connect" button on the webupdate screen.

If an update is available download it and install it. Click the "Finish" button to go back to the main screen.

Click on the "Settings" button (gear symbol in the upper right corner of the main status screen) in the quick launch toolbar to open the General settings screen. Make sure the "Automatically quarantine objects prior to removal" setting is checked green and then click "Proceed" to save your changes.

Click the "Scan now" button in the main menu on the left side of the main status screen or use the "Start" button in lower right corner. This will open the Preparing System Scan screen. Please deselect "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat. Leave the option for low-risk threats unchecked also. Then select "Use custom scanning options" and click "CUstomize". This will open the "Scan Settings Page. Make sure all of the following are On with a green checkmark:

• Scan within archives

Then click on the "Tweak" Button to open up the tweak settings.

Open up the Scanning Engine section and make sure all of the following are On with a green checkmark:

• Scan registry for all users instead of current user only

Make sure the following is unchecked with a red X:

• Unload recognized processes & modules during scan.

Open up the Cleaning Engine section and make sure all of the following are On with a green checkmark:

• Always try to unload modules before deletion
• During Removal, unload Explorer and IE if necessary
• Let Windows remove files in use at next reboot.

Click the "Proceed" button to save settings. Click next to begin the scan. When the scan is completed, the Performing System Scan screen will change name to "Scan Complete".

Click the "Next" button to get to the Scanning Results screens where more information about the objects detected during the scan is available. Click the Critical Objects Tab. In general all of the items listed will be bad. To fix all the bad critical objects, right click on one of them to open up the selection screen. Click the "Select All" button to select all entries. Then all are selected Click "Next" and then "OK" in the pop-up window to confirm the removal.

Run the scan, and then reboot.

Then post a new HJT log as a reply to this topic.

wng

[1morerep]

I have run the virus scan, spybot s&d, and ad-aware.

Still have Winfixer :

Here is my log file:

Logfile of HijackThis v1.99.1
Scan saved at 6:50:37 PM, on 9/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
C:\WINDOWS\cxagd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\svchost.exe
C:\WINDOWS\iisvers.exe
C:\WINDOWS\wsrv32.exe
C:\WINDOWS\Downloaded Program Files\UWFX5NetInstaller.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Cincinnati Bell dial-up accelerator\PropelAC.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\Jeff\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://education.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wdtn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.cincinnatibell.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R3 - URLSearchHook: UB Class - {00000000-15D9-4736-AB29-131578A45F2B} - C:\WINDOWS\system32\wsrchc3.dll
O1 - Hosts: comments (such as these) may be inserted on individual
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll (file missing)
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\toolbar.dll (file missing)
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [iamapp] C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [Elfaspu] C:\WINDOWS\cxagd.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\Cincinnati Bell dial-up accelerator\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\Run: [wxdxoda] C:\WINDOWS\svchost.exe
O4 - HKLM\..\Run: [iisvers] C:\WINDOWS\iisvers.exe
O4 - HKLM\..\Run: [wsrv32] C:\WINDOWS\wsrv32.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [NI.UWFX5] "C:\WINDOWS\Downloaded Program Files\UWFX5NetInstaller.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: Digital Line Detect.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk.disabled
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O8 - Extra context menu item: Allow pop-ups from this site - C:\Program Files\Cincinnati Bell dial-up accelerator\pac-addwl.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\Cincinnati Bell dial-up accelerator\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\Cincinnati Bell dial-up accelerator\pac-image.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.cincinnatibell.com/
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2723819468
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Client Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
O23 - Service: Symantec Client Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Client Firewall Proxy Service (SymPxSvc) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[wng_z3r0]

sorry for the delay. I wasn't aware you had replied. nothing you did wrong, just an error on my part.

Please try this:
1.
We are going to install Ewido AV. I have included instructions below, but there is also a PDF created by Spydie here if that suits you better.


Please download Ewido Security Suite it is a trial version of the program.

• Install ewido security suite
• Launch ewido, there should be an icon on your desktop double-click it.
• The program will now go to the main screen

You will need to update ewido to the latest definition files.

• On the left hand side of the main screen click update
• Then click on Start Update

The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates
DO NOT RUN EWIDO YET!! WE WILL DO THIS IN SAFE MODE

2.
Download Ad-aware Second Edition here and install it. If you already have Ad-aware Second Edition skip to the next step.

Open adaware and Click the "Check for updates now" line on the main screen. CLick the "Connect" button on the webupdate screen.

If an update is available download it and install it. Click the "Finish" button to go back to the main screen.
ONCE AGAIN, DON'T RUN YET. WE WILL DO THIS IN SAFE MODE.

3.
Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

4.
Now for the manual cleaning:
Please go to:
start-->run

and type this in:
regedit

Then click on the FILE menu and select export
Save the file as backup. Save the file somewhere you will remember and not delete.
IMPORTANT: make sure to set the export range to ALL

Then, go to start-->run

and type this in:
notepad

Paste this into the box:

Code: Select all

REGEDIT4
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\explorer\paint.exe]

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\explorer\notepad2.exe]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\explorer\run]
"wininet.dll"=-
"kernel32.dll"=-
"nvctrl.exe"=-

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\main]
"Enable Browser Extensions"=REG_SZ:no

Then click on the FILE menu and select save as
Save the file as regfix.reg. Save the file to the desktop.
IMPORTANT: make sure to save the file as "all types" and NOT as a text file


REALLY IMPORTANT: DON'T DOUBLECLICK ON THIS FILE YET. WE WILL DO THIS IN SAFE MODE

5. Then reboot your computer
As soon as it starts to boot, rapidly press the f8 key.
select safe mode from the menu
If you are still unsure, see here
IF you don't end up in safe mode, shut the computer down and try again.

6.
Now double click on HijackThis.
Click "open the misc tools section"
Click "open process manager"
highlight this file by clicking it:
c:\windows\system32\intmonp.exe

then press and hold the ctrl key on your keyboard. WHile still holding down the ctrl key, select this file with your mouse:
C:\WINDOWS\System32\hp5066.tmp

Both files should now be highlited.

While still holding the ctrl key, select these files as well:
c:\widnows\system32\intmon.exe
popuper.exe
C:\WINDOWS\System32\msole32.exe

Then release the ctrl key and press the "kill process" button. you should get a warning. click ok. Now exit HijackThis.

7. Restart HijackThis.

Then click on the button that says run a system scan
Then place a check next to the following items and click "fix"

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R3 - URLSearchHook: UB Class - {00000000-15D9-4736-AB29-131578A45F2B} - C:\WINDOWS\system32\wsrchc3.dll
O1 - Hosts: comments (such as these) may be inserted on individual
O4 - HKLM\..\Run: [Elfaspu] C:\WINDOWS\cxagd.exe
O4 - HKLM\..\Run: [iisvers] C:\WINDOWS\iisvers.exe
O4 - HKLM\..\Run: [wsrv32] C:\WINDOWS\wsrv32.exe
O4 - HKLM\..\Run: [NI.UWFX5] "C:\WINDOWS\Downloaded Program Files\UWFX5NetInstaller.exe"





8.We need to do a search. Start | Search | For Files and Folders.
Expand Search Options, check Advanced Options, check Search system folders, Search hidden files and folders, and Search Subfolders.
Paste this into the Search for files and folders named box:

c:\windows\system32\hhk.dll
c:\windows\system32\intmonp.exe
C:\WINDOWS\System32\hp5066.tmp
c:\widnows\system32\intmon.exe
sites.ini
popupper.exe
C:\WINDOWS\System32\wtssu.exe
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\system32\wsrchc3.dll
C:\WINDOWS\Downloaded Program Files\UWFX5NetInstaller.exe
C:\WINDOWS\iisvers.exe
C:\WINDOWS\wsrv32.exe
C:\WINDOWS\cxagd.exe

If any of these files are found please delete them.


9.Now, please click on that fixreg.reg file that you created on your desktop and merge it into the registry.
10.
Now run Ewido by doing the following:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with ewido it is finding cases of false positives.**
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop.

Now close ewido security suite.
**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")
11.
Then run adaware by doing the following
Click on the "Settings" button (gear symbol in the upper right corner of the main status screen) in the quick launch toolbar to open the General settings screen. Make sure the "Automatically quarantine objects prior to removal" setting is checked green and then click "Proceed" to save your changes.

Click the "Scan now" button in the main menu on the left side of the main status screen or use the "Start" button in lower right corner. This will open the Preparing System Scan screen. Please deselect "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat. Leave the option for low-risk threats unchecked also. Then select "Use custom scanning options" and click "CUstomize". This will open the "Scan Settings Page. Make sure all of the following are On with a green checkmark:

• Scan within archives

Then click on the "Tweak" Button to open up the tweak settings.

Open up the Scanning Engine section and make sure all of the following are On with a green checkmark:

• Scan registry for all users instead of current user only

Make sure the following is unchecked with a red X:

• Unload recognized processes & modules during scan.

Open up the Cleaning Engine section and make sure all of the following are On with a green checkmark:

• Always try to unload modules before deletion
• During Removal, unload Explorer and IE if necessary
• Let Windows remove files in use at next reboot.

Click the "Proceed" button to save settings. Click next to begin the scan. When the scan is completed, the Performing System Scan screen will change name to "Scan Complete".

Click the "Next" button to get to the Scanning Results screens where more information about the objects detected during the scan is available. Click the Critical Objects Tab. In general all of the items listed will be bad. To fix all the bad critical objects, right click on one of them to open up the selection screen. Click the "Select All" button to select all entries. Then all are selected Click "Next" and then "OK" in the pop-up window to confirm the removal.


Now reboot into normal mode.


12.Restoration: You may notice that some of your programs don't work correctly with the internet. This is because an infection has deleted the Browser Helper Objects. Some common BHO's that may have been deleted:
Spybot's resident IE\
Acrobat
super popup blocker
all the different download accelarators
yahoo/google toolbars
ebay toolbar
as well as others. If you suspect a program has been damaged by the trojan, the best thing to do is to uninstall the program and reinstall it.


Please give me an ewido log, and a new HijackThis log

[NonSuch]

Whilst we appreciate that you may be busy, it has been 14 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

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