HijackThis log

[mjq424]

Hi

Pop-ups have not come back till now.

I'm not quite sure why that is happening. So to get some more information please do the following:

Run Kaspersky Online AV Scanner
Using Internet Explorer Go to http://www.kaspersky.com/kos/english/kavwebscan.html and click the Kaspersky Online Scanner button.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

• Read the Requirements and limitations before you click Accept.
• Allow the ActiveX download if necessary.
• Once the database has downloaded, click Next.
• Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
• Click on "My Computer" and then put the kettle on!
• When the scan has completed, click Save Report As...
• Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
• Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.

Copy and paste the report into your next reply.

Download Deckard's System Scanner (DSS) to your Desktop. You must be logged onto an account with administrator privileges.

• Close all applications and windows.
• Double-click on dss.exe to run it, and follow the prompts.
• When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<- this one will be minimized.
• Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your reply.

[Ila]

Oh no no, you misunderstood me, my meaning was not clear. When I said, "Pop-ups have not come back till now," I meant they have not come back at all. I have not had a single blooming pop-up for many days now and I think you have solved the problem.

I am very sorry I confused you. You are patient, painstaking and a great troubleshooter and I cannot thank you enough.

[mjq424]

Hi
Well I'm glad that your problem is gone

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

1. Disable and Enable System Restore. - If you are using Windows ME/XP/Vista then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
   
   Reset System Restore.
   Now you should disable System restore to purge any infected files and then re-enable it,
   
   On the Desktop, right-click My Computer.
   Click Properties.
   Click the System Restore tab.
   Check Turn off System Restore.
   Click Apply, and then click OK.
   Restart your computer
   
   Turn ON System Restore
   
   On the Desktop, right-click My Computer.
   Click Properties.
   Click the System Restore tab.
   Un-Check Turn off System Restore.
   Click Apply, and then click OK.
   
2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
   1. From within Internet Explorer click on the Tools menu and then click on Options.
   2. Click once on the Security tab
   3. Click once on the Internet icon so it becomes highlighted.
   4. Click once on the Custom Level button.
      
      1. Change the Download signed ActiveX controls to Prompt
      2. Change the Download unsigned ActiveX controls to Disable
      3. Change the Initialise and script ActiveX controls not marked as safe to Disable
      4. Change the Installation of desktop items to Prompt
      5. Change the Launching programs and files in an IFRAME to Prompt
      6. Change the Navigate sub-frames across different domains to Prompt
      7. When all these settings have been made, click on the OK button.
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
   5. Next press the Apply button and then the OK to exit the Internet Properties page.
3. Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
   
4. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
   
5. Install WinPatrol - Download and install Winpatrol by BillP Studios.
   This program can monitor what software start with Windows. You can delay startup for some programs and stop malicious programs from starting up. It can also view some hidden files.
   Download it from here
   
6. Install Spybot - Search and Destroy - Download and install Spybot - Search and Destroy with its TeaTimer option.
   This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
   Instructions for - Spybot S & D
   
7. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
   Computer Safety on line - Anti-Malware
   
8. Install ThreatFire - Download and install ThreatFire. This program defends against malware by detecting certain malicious behaviours. It is configured "out-of-the-box" and acts as a complement to your Antivirus software. It can be downloaded here:
   PC Tools ThreatFire
   
9. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

[Ila]

Thanks again and again and again. I'll do everything as you have specified.
The malware is gone, yayy!!!

Thanks for your time and your patience. I don't know how you do it but it makes me believe in goodness.

[mjq424]

I'm glad I could help

Happy Safe Surfing

[askey127]

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