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Malware Removal Instructions

Malware poblem!!!

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Re: Malware poblem!!!

Unread postby dan12 » March 23rd, 2008, 4:53 am

UNINSTALL COMBOFIX

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK.
  • Note the space between the X and the U, it needs to be there.
  • Image
You can also delete any logs we have produced, and empty your Recycle bin.


Close all windows and try typing this command directly in and see if ComboFix runs.

Remember to use the " marks and there is a space between exe" and /killall

Start > Run > type "%userprofile%\desktop\combofix.exe" /killall

If ComboFix runs, please post the log.

let me know how it went.
dan
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Re: Malware poblem!!!

Unread postby kinemarie8 » March 23rd, 2008, 8:05 am

Hey...
After i uninstalled and typed in what you said I got the message C:\Doucments and settings\Kine\desktop refer to a placement that is unavailable. And so on....

Can I delete all the other programs too?
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Re: Malware poblem!!!

Unread postby dan12 » March 23rd, 2008, 8:22 am

Did you put this command in, Start > Run > type "%userprofile%\desktop\combofix.exe" /killall ?
If cf ran post the log if it didn't then it has gone :)
I would keep malwarebytes as it's a good program just remember to update before using.
ccleaner another good program but it's your choice as to whether you keep them I will recommend some programs in my final post.
dan
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Re: Malware poblem!!!

Unread postby kinemarie8 » March 23rd, 2008, 8:28 am

Yes I put in that command, and didn't get any log...
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Re: Malware poblem!!!

Unread postby dan12 » March 23rd, 2008, 1:19 pm

Congratulations you are clean! :)
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Create a new System Restore Point
This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.
This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Spybot Search and Destroy 1.5.2
Download it from here. Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here
Find here changes from older version 1.4 here

Install Spyware Guard
Download it from here
Find here the tutorial on how to use Spyware Guard here

Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com

Please check out Tony Klein's article "How did I get infected in the first place?"

Read some information here how to prevent Malware.

Happy safe surfing!

Dan
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Re: Malware poblem!!!

Unread postby kinemarie8 » March 23rd, 2008, 2:43 pm

Thanks for all the help :cheers:
I couldn't have figured this out myself 8)

I hope I can stay clare from malware in the future, espescially with all of your help
and guidelines....

I think it's awesome that you also give this help for free and in a short time...

thanks again
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Re: Malware poblem!!!

Unread postby dan12 » March 23rd, 2008, 5:23 pm

Your welcome :D
dan
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Re: Malware poblem!!!

Unread postby Elrond » March 23rd, 2008, 5:54 pm

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
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Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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