Unwanted redirects to Questionable Sites

[jabfair]

Not sure why my virous protector was not turned on. It should be on now (Zone Alarm)

1. AVG Anti-Spyware 7.5 log

AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 8:34:34 PM 1/29/2008

+ Scan result:



C:\Program Files\CxtPls -> Adware.Apropos : Cleaned with backup (quarantined).
C:\Program Files\CxtPls\AI_08-12-2004.log -> Adware.Apropos : Cleaned with backup (quarantined).
C:\Program Files\CxtPls\AI_10-12-2004.log -> Adware.Apropos : Cleaned with backup (quarantined).
C:\Program Files\CxtPls\AI_12-12-2004.log -> Adware.Apropos : Cleaned with backup (quarantined).
C:\Program Files\CxtPls\AI_13-12-2004.log -> Adware.Apropos : Cleaned with backup (quarantined).
C:\Program Files\CxtPls\AI_14-12-2004.log -> Adware.Apropos : Cleaned with backup (quarantined).
C:\Program Files\CxtPls\ProxyStub.dll -> Adware.Apropos : Cleaned with backup (quarantined).
C:\Program Files\CxtPls\atl.dll -> Adware.Apropos : Cleaned with backup (quarantined).
C:\Program Files\CxtPls\plg0 -> Adware.Apropos : Cleaned with backup (quarantined).
C:\Program Files\CxtPls\pstub0 -> Adware.Apropos : Cleaned with backup (quarantined).
C:\Deckard\System Scanner\backup\WINDOWS\Downloaded Program Files\popcaploader.dll -> Not-A-Virus.Downloader.Win32.PopCap.b : Cleaned with backup (quarantined).


::Report end

[jabfair]

HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:48:49 PM, on 1/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\InterMute\PopSubtract\PopSub.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\scanner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\Pavilion\XPHNABS4EN\plugin\bin\PCHButton.exe
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Navnt\navapw32.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: PopSubtract.lnk = C:\Program Files\InterMute\PopSubtract\PopSub.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 9249337593
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 2032245765
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/w ... der_v6.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9885 bytes

[ndmmxiaomayi]

Hi,

The file I previously had you to upload is a blank. Please disable your firewall temporarily before uploading the file. After uploading it, please re-enable your firewall.

Do the following:

Please download Suspicious File Packer from Safer Networking and save it to your desktop.

1. Locate sfp.zip.
2. Right click on sfp.zip and select Extract All....
3. Click Next on seeing the Welcome to the Compressed (zipped) Folders Extraction Wizard.
4. Click on the Browse button. Click on Desktop. Then click OK.
5. Once done, check (tick) the Show extracted files box and click Finish.
6. Double click on sfp.exe to run it.
7. Copy and paste in the following file into Suspicious File Packer.
   C:\Qoobox\Quarantine\C\Windows\system32\bfc4.dll.vir
8. Click Continue.
9. It will start packing. Once done, visit this website: http://www.thespykiller.co.uk/index.php?action=post;board=1.0
   • In the Name field, type in your nickname.
   • In the Email field, type in your email.
   • In the Subject field, type in File for TonyKlein.
   • In the Visual Verification field, type in what you see in the picture.
   • In the Message box, copy and paste this in:

     Code: Select all

     File for TonyKlein.
     
     Link to log: http://malwareremoval.com/forum/viewtopic.php?f=11&t=27284

   • In the Attach field, browse to your desktop. There's a file named requested-files[date].cab. Select this file and click Open.
10. Click on Post to post the message.

Please post back the link of your topic after uploading it.

---

Please open HijackThis and select Do a system scan only. Put a check (tick) next to this line:

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/w ... der_v6.cab

Click Fix checked. Close HijackThis.

---

Please go to Kaspersky website and perform an online antivirus scan. Please use Internet Explorer as it uses ActiveX.

1. Read through the requirements and privacy statement and click on Accept button.
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an ActiveX from Kaspersky. Click Yes.
3. When the downloads have finished, click on Next button.
4. Click on Scan Settings button.
5. Select extended under Scan using the following antivirus database:
6. Check (tick) these boxes under Scan options:
   • Scan Archives
   • Scan Mail Bases
7. Click OK
8. Click on My Computer under Please select a target to scan:
9. Once the scan is complete it will display if your system has been infected. Click on Save as text button and save it to your desktop.
10. Copy and paste this log in your next reply.

In your next reply, please post:

1. Kaspersky Antivirus scan report
2. A new HijackThis log
3. Link to your topic at Spykiller

[jabfair]

1. Kaspersky Log

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, January 30, 2008 9:17:55 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 30/01/2008
Kaspersky Anti-Virus database records: 538793
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan Statistics:
Total number of scanned objects: 119510
Number of viruses found: 5
Number of infected objects: 12
Number of suspicious objects: 0
Duration of the scan process: 03:18:57

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Creative\Media Database\PCML_1.dpm Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Creative\Media Database\PCML_1.ldb Object is locked skipped
C:\Documents and Settings\Owner\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\gdql_lsa_LinksysAgent.log Object is locked skipped
C:\Documents and Settings\Owner\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\glog.log Object is locked skipped
C:\Documents and Settings\Owner\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\LinksysAgent.log Object is locked skipped
C:\Documents and Settings\Owner\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\LinksysAgent_GTActions.log Object is locked skipped
C:\Documents and Settings\Owner\Application Data\MailFrontier\ASD.log Object is locked skipped
C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{FD25AF82-E85C-427E-B407-2883BF49331D}\Microsoft\Outlook Express\ZoneAlarm Junk Mail (1).dbx/[From "Cherry Cash" <paden.danby@zurpost-stockerau.at>][Date , 12 Jan 2008 18:58:38 +0100]/eCard.zm9/eCard.exe Infected: Trojan-Downloader.Win32.Diehard.dg skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{FD25AF82-E85C-427E-B407-2883BF49331D}\Microsoft\Outlook Express\ZoneAlarm Junk Mail (1).dbx/[From "Cherry Cash" <paden.danby@zurpost-stockerau.at>][Date , 12 Jan 2008 18:58:38 +0100]/eCard.zm9 Infected: Trojan-Downloader.Win32.Diehard.dg skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{FD25AF82-E85C-427E-B407-2883BF49331D}\Microsoft\Outlook Express\ZoneAlarm Junk Mail (1).dbx/[From "Winston Schaefer" <neifion.danby@zellerndorf.gv.at>][Date , 20 Jan 2008 20:15:11 +0900]/UNNAMED/card.zm9/card.scr Infected: Trojan-Downloader.Win32.Agent.hra skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{FD25AF82-E85C-427E-B407-2883BF49331D}\Microsoft\Outlook Express\ZoneAlarm Junk Mail (1).dbx/[From "Winston Schaefer" <neifion.danby@zellerndorf.gv.at>][Date , 20 Jan 2008 20:15:11 +0900]/UNNAMED/card.zm9 Infected: Trojan-Downloader.Win32.Agent.hra skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{FD25AF82-E85C-427E-B407-2883BF49331D}\Microsoft\Outlook Express\ZoneAlarm Junk Mail (1).dbx/[From "Winston Schaefer" <neifion.danby@zellerndorf.gv.at>][Date , 20 Jan 2008 20:15:11 +0900]/UNNAMED Infected: Trojan-Downloader.Win32.Agent.hra skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{FD25AF82-E85C-427E-B407-2883BF49331D}\Microsoft\Outlook Express\ZoneAlarm Junk Mail (1).dbx/[From "Debora Fountain" <tammara.davidson@jeepee.biz>][Date Fri, 25 Jan 2008 12:14:01 -0600]/UNNAMED/video.zm9/video.scr Infected: Trojan-Downloader.Win32.Agent.hzc skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{FD25AF82-E85C-427E-B407-2883BF49331D}\Microsoft\Outlook Express\ZoneAlarm Junk Mail (1).dbx/[From "Debora Fountain" <tammara.davidson@jeepee.biz>][Date Fri, 25 Jan 2008 12:14:01 -0600]/UNNAMED/video.zm9 Infected: Trojan-Downloader.Win32.Agent.hzc skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{FD25AF82-E85C-427E-B407-2883BF49331D}\Microsoft\Outlook Express\ZoneAlarm Junk Mail (1).dbx/[From "Debora Fountain" <tammara.davidson@jeepee.biz>][Date Fri, 25 Jan 2008 12:14:01 -0600]/UNNAMED Infected: Trojan-Downloader.Win32.Agent.hzc skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{FD25AF82-E85C-427E-B407-2883BF49331D}\Microsoft\Outlook Express\ZoneAlarm Junk Mail (1).dbx Mail MS Outlook 5: infected - 8 skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\JET7E91.tmp Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\me_7lwjLU10m3APfH2 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\me_kdsSosadg7DCb6S Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\me_peAcsbl3w4Ij42O Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\me_PwqjP5tO23QWIdo Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\~DF32AD.tmp Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\~DF32D5.tmp Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\~DFF6D9.tmp Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped
C:\Program Files\HP\hpcoretech\hpcmerr.log Object is locked skipped
C:\Program Files\Kodak\Kodak EasyShare software\Catalog\EasyShare.me Object is locked skipped
C:\Program Files\Kodak\Kodak EasyShare software\Catalog\EasyShare.mm Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\chandir.dat Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\chandir.idx Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\chn.dat Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\chn.idx Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\D0000000.FCS Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\inuse.txt Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\L0000004.FCS Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\main.log Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\prs.dat Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\prs.idx Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_die.dat Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_die.idx Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_dnd.dat Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_dnd.idx Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_ext.dat Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_ext.idx Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_rcv.dat Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_rcv.idx Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\storydb.dat Object is locked skipped
C:\Program Files\Updates from HP\137903\Users\Default\Data\storydb.idx Object is locked skipped
C:\QooBox\Quarantine\C\WINDOWS\system32\drivers\vcxfuees.dat.vir Object is locked skipped
C:\QooBox\Quarantine\catchme2008-01-28_223953.37.zip/vcxfuees.dat Infected: Rootkit.Win32.Agent.ux skipped
C:\QooBox\Quarantine\catchme2008-01-28_223953.37.zip ZIP: infected - 1 skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{70304573-AB33-4072-AA96-4495C42D15E3}\RP6\A0002117.dll Infected: not-a-virus:Downloader.Win32.PopCap.b skipped
C:\System Volume Information\_restore{70304573-AB33-4072-AA96-4495C42D15E3}\RP7\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\FAIR.ldb Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped
C:\WINDOWS\system32\config\OSession.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.dat Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.idx Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\HTTPERR\httperr1.log Object is locked skipped
C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\ZLT05704.TMP Object is locked skipped
C:\WINDOWS\Temp\ZLT05707.TMP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

[jabfair]

2. HJThis Log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:24:06 PM, on 1/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\InterMute\PopSubtract\PopSub.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Owner\Desktop\sfp\sfp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Trend Micro\HijackThis\scanner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\Pavilion\XPHNABS4EN\plugin\bin\PCHButton.exe
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Navnt\navapw32.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: PopSubtract.lnk = C:\Program Files\InterMute\PopSubtract\PopSub.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 9249337593
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 2032245765
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9720 bytes

[jabfair]

3. Spykiller Address

http://malwareremoval.com/forum/viewtop ... 11&t=27284

[ndmmxiaomayi]

Hi,

Log is looking great. Any issues so far? Are the problems still occurring?

Open Microsoft Outlook and empty ZoneAlarm Junk Mail folder and the Junk Mail folder. There are lots of infected mails there.

[jabfair]

So far everything seems to be good again. Thanks so much, you have been a tremendous help.

Thanks again

[ndmmxiaomayi]

Hi,

That's good to hear.

Update Java Runtime Environment (JRE)

Your JRE is out of date. The current version is Java Runtime Environment (JRE) 6 Update 4.

1. Click on Start > Control Panel and double click on Add/Remove Programs. Locate J2SE Runtime Environment 5.0 Update 10 and click on Change/Remove to uninstall it.
2. Repeat for these old versions of JRE:
   • Java(TM) 6 Update 2
   • Java(TM) 6 Update 3
   • Java(TM) SE Runtime Environment 6 Update 1
3. Click here to visit Java's website.
4. Scroll down to Java Runtime Environment (JRE) 6 Update 4. Click on Download.
5. For the Platform field, select Windows. For the Language field, select English.
6. Read through the Java License Agreement, then check (tick) I agree to the Java SE Runtime Environment 6 License Agreement.
7. Click on Continue.
8. Click on jre-6u4-windows-i586-p.exe to download it. Save this to a convenient location.
9. Run this installation to update your Java.

Update Adobe Reader

1. Please uninstall Adobe Reader 7.0 before installing the latest version by going to Start > Control Panel and double clicking on Add/Remove Programs. Locate Adobe Reader 7.0 and click on Change/Remove to uninstall it.
2. Click here to download the latest version of Adobe Acrobat Reader.
3. Select your Windows version and click on Download. If you are using Internet Explorer, you will receive prompts. Allow the installation to be ran and it will be installed automatically for you.
   
   If you are using other browsers, it will prompt you to save a file. Save this file to your desktop and run it to install the latest version of Adobe Reader.
4. Close your Internet browser and open it again.

Please post a new HijackThis log after you've updated your programs.

[jabfair]

Latest HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:38:49 PM, on 2/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\InterMute\PopSubtract\PopSub.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Windows Media Player\wmpenc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\scanner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [getPlusUninstall_ocx] rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\inf\GETPLUSo.INF, DefaultUninstall
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\Pavilion\XPHNABS4EN\plugin\bin\PCHButton.exe
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Macromed\SHOCKW~1\SWHELP~1.EXE -Update -1020023 -iexplore.exe7.0
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Navnt\navapw32.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: PopSubtract.lnk = C:\Program Files\InterMute\PopSubtract\PopSub.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 9249337593
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 2032245765
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 10457 bytes

[ndmmxiaomayi]

Hi,

Looks good now.

Any other problems?

[jabfair]

Nope. All is well.

Thanks for all your help!

[ndmmxiaomayi]

Great!

Double click on OTMoveIt2.

Click on CleanUp!.

You will receive a prompt that it has finished downloaded a list. Click OK.

After this, it will prompt you to restart your computer. Please restart your computer.

Please also delete Suspicious File Packer and the file generated by Suspicious File Packer. We no longer need them.

Flush the system restore points

1. Right click on My Computer and select Properties.
2. Select the System Restore tab.
3. Check (tick) Turn off system restore on all drives box.
4. Click OK.
5. Restart your computer.

After restarting your computer, follow these steps:

1. Right click on My Computer and select Properties.
2. Select the System Restore tab.
3. Uncheck (untick) Turn off system restore on all drives box.
4. Click OK.
5. Restart your computer.

Note: Do this only ONCE, don't flush it regularly.

Here are some ways to prevent an infection again.

Keep your system updated

Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Please ensure that you visit the following websites regularly or do update your system regularly.

Install the updates immediately if they are found. Reboot your computer if necessary, revisit Windows Update and Office update sites until there are no more updates to be installed.

To update Windows

Go to Start > All Programs > Windows Update

To update Office

Open up any Office program.

Go to Help > Check for Updates

Alternatively, you can visit the links below to update Windows and Office products.

Windows Update
Office Update

If you are forgetful, you can change some settings so that you will be informed of updates. Here's how:

1. Go to Start > Control Panel > Automatic Updates
2. Select Automatic (recommended) radio button if you want the updates to be downloaded and installed without prompting you.
3. Select Download updates for me, but let me chose when to install them radio button if you want the updates to be downloaded automatically but to be installed at another time.
4. Select Notify me but don't automatically download or install them radio button if you want to be notified of the updates.

Besides Windows that needs regular updating, antivirus, anti-spyware and firewall programs update regularly too.

Please make sure that you update your antivirus, firewall and anti-spyware programs at least once a week.

Be careful when opening attachments and downloading files.

1. Never open email attachments, not even if they are from someone you know. If you need to open them, scan them with your antivirus program before opening.
2. Never open emails from unknown senders.
3. Beware of emails that warn about viruses that are spreading, especially those from antivirus vendors. These email addresses can be easily spoofed. Check the antivirus vendor websites to be sure.
4. Be careful of what you download. Only download files from known sources. Also, avoid cracked programs. If you need a particular program that costs too much for you, try finding free alternatives on Sourceforge or Pricelessware.

Stop malicious scripts

Windows by default allow scripts (which is VBScript and JavaScript) to run and some of these scripts are malicious. Use Noscript by Symantec or Script Defender by AnalogX to handle these scripts.

Backup regularly

You never know when your PC will become unstable or become so infected that you can't recover it. Follow this Microsoft article to learn how to backup. Follow this article by Microsoft to restore your backups.

Alternatively, you can use 3rd-party programs to back up your data. One example can be found at Bleeping Computer.

Make your Internet Explorer safer

For Internet Explorer 7

Please read this article to configure Internet Explorer 7 properly.

Avoid P2P

P2P may be a great way to get lots of stuffs, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well. If you do need to use them, use them sparingly. Check this list of clean and infected P2P programs if you need to use one.

Prevent a re-infection

1. Winpatrol
   Winpatrol is heuristic protection program, meaning it looks for patterns in codes that work like malware. It also takes a snapshot of your system's critical resources and alerts you to any changes that may occur without you knowing. You can read more about Winpatrol's features here.
   
   You can get a free copy of Winpatrol or use the Plus version for more features.
   
   You can read Winpatrol's FAQ if you run into problems.
   
2. SpywareGuard
   Just as an antivirus program scans a file for viruses before opening it, SpywareGuard does the same thing, except that it scans it for spywares.
   
   You can download SpywareGuard from Javacool.
   
   If you need help in using SpywareGuard, you can SpywareGuard's tutorial at Bleeping Computer.
   
3. IE-SPYAD
   IE-SPYAD adds over 5000 sites to your Internet Explorer restricted zone so that you will be protected if the website turns out to be a bad one. Sites that are in the restricted zone of Internet Explorer can't have any scripts ran, no downloads and cookies. However, you can still connect to these sites.
   
   You can download IE-SPYAD from Spyware Warrior. Be sure to read the whole website carefully for instructions on usage of IE-SPYAD.
   
4. Hosts File
   A Hosts file is like a phone book. You look up someone's name in the phone book before calling him/her. Similarly, your PC will look up the website's IP address before you can view the website.
   
   Hosts file will replace your current Hosts file with another one containing well-known advertisement sites, spyware sites and other bad sites. This new Hosts file will protect you by re-directing these bad sites to 127.0.0.1.
   
   Here are some Hosts files:
   
   MVPS Hosts File
   Bluetack's Hosts File
   Bluetack's Host Manager
   hpHosts
   
   A tutorial about Hosts File can be found at Malware Removal.
   
5. Spybot Search and Destroy
   Spybot Search & Destroy is another program for scanning spywares and adwares. Not only so, it has other preventive options as well. You are strongly encouraged to run a scan at least once per week.
   
   Spybot Search & Destroy can be downloaded from here.
   
   If you need help in using Spybot Search & Destroy, you can read Spybot Search and Destroy tutorial at Bleeping Computer.
   
6. a-squared Free
   a-squared Free is also another program for scanning spywares and adwares. It doesn't have preventive features like Spybot Search & Destroy though.
   
   You can download a-squared Free from here.
   
   Before downloading any anti-spyware programs, always check the Rogue/Suspect list of anti-spyware programs and Malwarebytes RogueNET. This will save you from a lot of trouble. If in doubt, don't ever download it.
   
7. SiteHound Toolbar
   SiteHound is a toolbar that warns you if you go to a site that is known to scam people, that has potentially lots of viruses or spywares or has questionable contents. If you know the site, you can enter it; if you don't, it will bring you back to the previous page. Currently, SiteHound works for Internet Explorer and Firefox only.

Use an alternative Internet Browser

Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead.

Firefox
Opera
K-Meleon

Use an alternative email client

If you are using Outlook Express as your default email client, try using Thunderbird or Pegasus Mail instead.

Here are some more things to read about:

List of clean and infected download managers
Configuring Skype
Greater email safety
Phishing - what is it?
Configuring Outlook Express
The Unofficial Cookie FAQ
Securing your home wireless network
80 Super Security Tips
The different classes of security softwares

[NonSuch]

Glad we could be of assistance.

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