Hi Hollywood,
Please check the event history or log from Norton Antivirus and post any information you can about the trojan files which it has detected - I would like the filename and path if possible: e.g.
C:\Windows\System32\trojan.exePlease download HijackThis from this link:
http://downloads.malwareremoval.com/HJTsetup.exeDouble-click on the
HJTsetup.exe icon to start installation
By default it will install to C:\Program Files\HijackThis
Continue to click Next in the setup dialog boxes until you are asked which additional icons you would like
Put a check by
Create a desktop icon then click
Next again.
Press
Install and then
Finish and it will automatically launch HijackThis
When HijackThis opens, choose
Do a system scan and save a logfileNotepad will open with a HijackThis log, post a copy of this log in your next response.