IE7 freezes

[starter005]

Hi, guys
My Internet Explorer has been freezing up the last week. I ran spybot and it found a "wwwsearch.confboot" problem. I deleted it but the problem with IE7 remains. Here is my HiJack:

Logfile of HijackThis v1.99.1
Scan saved at 8:15:24 PM, on 12/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Comodo\Firewall\cfp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://my.screenname.aol.com/_cqr/logi ... mless=novl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\cfp.exe" -s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: Yahoo! Backgammon - http://download2.games.yahoo.com/games/ ... /at1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download2.games.yahoo.com/games/ ... poti_x.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} (Keynote Connector Launcher 2) - http://webeffective.keynote.com/applica ... uncher.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se4009.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h cltCommon (file missing)
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

[John B.]

Hi! and welcome to the Malware Removal forums.
My name is John Brouwer - if it helps, you can call me John for short. I'll be glad to help you with your computer problems.

HijackThis logs can take some time to research, so please be patient with me. I know that you need
your computer working as quickly as possible, and I will work hard to help see that happens.

Please be patient and I'd be grateful if you would note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.
• Finally, please make a uninstall list using HijackThis
  To access the Uninstall Manager you would do the following:
  
  • Start HijackThis
  • Click on the Config button
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
  • Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Save the file to your desktop and post the contents in a reply to this topic. Also post another HijackThis log as it's been very long since you posted the other one.

Greets, John.

[starter005]

Thanks in advance for your help, John. Please call me Ralph.

HiJack Uninstall list:

Ad-Aware 2007
Adobe Flash Player ActiveX
Adobe Reader 8.1.1
Adobe Shockwave Player
Advanced WindowsCare 2.55 Personal
Alchemy Deluxe 1.6
AppCore
Apple Mobile Device Support
Apple Software Update
AT&T Self Support Tool
AT&T Yahoo! Applications
AT&T Yahoo! DSL Activation
ATT-AACE
AV
Bejeweled Deluxe 1.862
ccCommon
CCleaner (remove only)
COMODO Firewall Pro
Coupon Printer for Windows
Coupon Printer for Windows
Deal or No Deal
DeepBurner v1.8.0.224
GameTap
HijackThis 1.99.1
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
hp instant support
HP Photo and Imaging 1.0 - HP PSC - HP OfficeJet
HP Photo and Imaging 1.0 - HP PSC - HP OfficeJet
HP Photo and Imaging 1.0 - HP PSC - HP OfficeJet Drivers
HP Product Detection
hp psc 2100 series
Intel(R) Extreme Graphics Driver
Intel(R) PRO Ethernet Adapter and Software
InterVideo WinDVD4
Invoke Solutions Participant 5.5.0.1437
iTunes
Java DB 10.2.2.0
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) SE Development Kit 6 Update 2
Kaspersky Online Scanner
Keynote Connector
LimeWire PRO 4.12.11
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Professional
Microsoft User-Mode Driver Framework Feature Pack 1.0
Morrowind
Move Networks Player for Internet Explorer
MSRedist
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
Norton AntiVirus
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Protection Center
NVIDIA Drivers
Panda ActiveScan
PowerQuest PartitionMagic 8.0
QuickTime
Readiris 7.5
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB944653)
SoundMAX
SPBBC 32bit
Spybot - Search & Destroy
SysJewel 1.1, Build 100
TES Construction Set
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925876)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Virtools 3D Life Player
Windows Communication Foundation
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WinPatrol 2007

HiJack List:
Logfile of HijackThis v1.99.1
Scan saved at 3:23:06 PM, on 1/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Comodo\Firewall\cfp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\Symantec\Norton AntiVirus\NAVW32.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://my.screenname.aol.com/_cqr/logi ... mless=novl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\cfp.exe" -s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: Yahoo! Backgammon - http://download2.games.yahoo.com/games/ ... /at1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download2.games.yahoo.com/games/ ... poti_x.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} (Keynote Connector Launcher 2) - http://webeffective.keynote.com/applica ... uncher.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se4009.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h cltCommon (file missing)
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

[John B.]

Hi Ralph,

The log looks clean. Lets clean up some things and do some scans.

P2P Warning!
Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. You may continue to use P2P sharing at your own risk; however, please keep in mind that this practice may be the source of your current malware infestation
Additional information on the safety of Peer to Peer programs themselves is here :
Clean/Infected P2P Programs
Please decide if you want to keep using P2P so I can put it in my next speech if you don't want to keep it.

Step 1: Delete old program

• Click Start
• Go to Control Panel
• Go to Add/Remove Programs
• Find and click Remove for the following (if present):
  
  Java(TM) 6 Update 2
  
  There's also one other installed version of Java but that's the development version used by developers. If you don't use it also remove this program:
  Java(TM) SE Development Kit 6 Update 2
  If you do use it please remove the following programs and install the newest version of the development kit:
  Java(TM) 6 Update 3
  Java(TM) SE Development Kit 6 Update 2

Step 2: Update HijackThis and remove entries
You aren't running the latest version of HijackThis. Please update it and post a fresh log.

• Download HJTInstall.exe to your Desktop.
• Doubleclick HJTInstall.exe to install it.
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed, it will launch Hijackthis.
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
  
  R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
  
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.

Step 3: Run CCleaner
CCleaner will remove everything from the temp/temporary folders but please note that it will not make back ups!

• Before first use, select Options > Advanced and UNCHECK Only delete files in Windows Temp folder older than 48 hours
• Then select the items you wish to clean up.
  
  • In the Windows Tab:
    
    • Clean all entries in the Internet Explorer section except Cookies
    • Clean all the entries in the Windows Explorer section
    • Clean all entries in the System section
    • Clean all entries in the Advanced section
    • Clean any others that you choose
  • In the Applications Tab:
    
    • Clean all except cookies in the Firefox/Mozilla section if you use it
    • Clean all in the Opera section if you use it
    • Clean Sun Java in the Internet Section
    • Clean any others that you choose
• Click the Run Cleaner button.
• A pop up box will appear advising this process will permanently delete files from your system.
• Click OK and it will scan and clean your system.
• Click exit when done.
• If it asks you to reboot at the end, click NO

CCleaner should be run with the above settings for each User Account!

Step 4: Run Kaspersky Online Scan
Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky,
Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
• Now click on Scan Settings
• In the scan settings make sure that the following are selected:
  
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives Scan Mail Bases
  
• Click OK
• Now under select a target to scan:
  
  Select My Computer
  
• The program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  
  • Now click on the Save as Text button:
• Save the file to your desktop.

Step 5: Download and Run ComboFix

• Download this file from either of the two below listed places :
  
  http://download.bleepingcomputer.com/sUBs/ComboFix.exe
  http://subs.geekstogo.com/ComboFix.exe
  
• Then double click ComboFix.exe & follow the prompts.
• When finished, it shall produce a log for you. Post that log in your next reply

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Step 6: Post logs
Please post the following logs in a reply to this topic (use multiple posts if needed):

• Fresh HijackThis log
• Kaspersky log
• ComboFix log

Greets, John.

[starter005]

John, the link you sent me for Kaspersky brought me to the 30 day free trial and when I went to download the anti-virus 7.0 I got a message that said it was incompatible with Comodo firewall and also norton's anti-virus and to uninstall them. Did I go to the wrong spot?

Ralph

[John B.]

Hi Ralph,

The website should open like this:

Then you should click on Kaspersky Online Scanner and follow what I said in my previous post.

Greets, John.

[starter005]

John, here are the logs; I tried IE and it's still hanging up.
Ralph

Ad-Aware 2007Adobe Flash Player ActiveX
Adobe Reader 8.1.1
Adobe Shockwave Player
Advanced WindowsCare 2.55 Personal
Alchemy Deluxe 1.6
AppCore
Apple Mobile Device Support
Apple Software Update
AT&T Self Support Tool
AT&T Yahoo! Applications
AT&T Yahoo! DSL Activation
ATT-AACE
AV
Bejeweled Deluxe 1.862
ccCommon
CCleaner (remove only)
COMODO Firewall Pro
Coupon Printer for Windows
Coupon Printer for Windows
Deal or No Deal
DeepBurner v1.8.0.224
GameTap
HijackThis 1.99.1
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
hp instant support
HP Photo and Imaging 1.0 - HP PSC - HP OfficeJet
HP Photo and Imaging 1.0 - HP PSC - HP OfficeJet
HP Photo and Imaging 1.0 - HP PSC - HP OfficeJet Drivers
HP Product Detection
hp psc 2100 series
Intel(R) Extreme Graphics Driver
Intel(R) PRO Ethernet Adapter and Software
InterVideo WinDVD4
Invoke Solutions Participant 5.5.0.1437
iTunes
Java DB 10.2.2.0
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) SE Development Kit 6 Update 2
Kaspersky Online Scanner
Keynote Connector
LimeWire PRO 4.12.11
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Professional
Microsoft User-Mode Driver Framework Feature Pack 1.0
Morrowind
Move Networks Player for Internet Explorer
MSRedist
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
Norton AntiVirus
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Protection Center
NVIDIA Drivers
Panda ActiveScan
PowerQuest PartitionMagic 8.0
QuickTime
Readiris 7.5
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB944653)
SoundMAX
SPBBC 32bit
Spybot - Search & Destroy
SysJewel 1.1, Build 100
TES Construction Set
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925876)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Virtools 3D Life Player
Windows Communication Foundation
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WinPatrol 2007



KASPERSKY ONLINE SCANNER REPORT
Saturday, January 05, 2008 10:02:39 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 5/01/2008
Kaspersky Anti-Virus database records: 502981


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
A:\
C:\
D:\

Scan Statistics
Total number of scanned objects 82866
Number of viruses found 0
Number of infected objects 0
Number of suspicious objects 0
Duration of the scan process 01:01:28

Infected Object Name Virus Name Last Action
C:\Documents and Settings\Administrator\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\MSHist012008010520080106\index.dat Object is locked skipped

C:\Documents and Settings\Administrator\Local Settings\Temp\Perflib_Perfdata_bec.dat Object is locked skipped

C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Administrator\ntuser.dat Object is locked skipped

C:\Documents and Settings\Administrator\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\Administrator\UserData\index.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Comodo\Firewall Pro\cfplogdb.sdb Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-01-05_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\5AFF93A7.TMP Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\80E14C9E.TMP Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped

C:\Program Files\SBC Self Support Tool\log\mpbtn.log Object is locked skipped

C:\Program Files\SBC Self Support Tool\SmartBridge\AlertFilter.log Object is locked skipped

C:\Program Files\SBC Self Support Tool\SmartBridge\log\httpclient.log Object is locked skipped

C:\Program Files\SBC Self Support Tool\SmartBridge\SmartBridge.log Object is locked skipped

C:\Program Files\Symantec\Norton AntiVirus\AVApp.log Object is locked skipped

C:\Program Files\Symantec\Norton AntiVirus\AVError.log Object is locked skipped

C:\Program Files\Symantec\Norton AntiVirus\AVVirus.log Object is locked skipped

C:\System Volume Information\catalog.wci\00000002.ps1 Object is locked skipped

C:\System Volume Information\catalog.wci\00000002.ps2 Object is locked skipped

C:\System Volume Information\catalog.wci\cicat.fid Object is locked skipped

C:\System Volume Information\catalog.wci\cicat.hsh Object is locked skipped

C:\System Volume Information\catalog.wci\CiCL0001.000 Object is locked skipped

C:\System Volume Information\catalog.wci\CiP10000.000 Object is locked skipped

C:\System Volume Information\catalog.wci\CiP20000.000 Object is locked skipped

C:\System Volume Information\catalog.wci\CiPT0000.000 Object is locked skipped

C:\System Volume Information\catalog.wci\CiSL0001.000 Object is locked skipped

C:\System Volume Information\catalog.wci\CiSP0000.000 Object is locked skipped

C:\System Volume Information\catalog.wci\CiST0000.000 Object is locked skipped

C:\System Volume Information\catalog.wci\CiVP0000.000 Object is locked skipped

C:\System Volume Information\catalog.wci\INDEX.000 Object is locked skipped

C:\System Volume Information\catalog.wci\propstor.bk1 Object is locked skipped

C:\System Volume Information\catalog.wci\propstor.bk2 Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{E73E8389-CA14-4B3D-AA09-A806E4A7DAD9}\RP41\change.log Object is locked skipped

C:\WINDOWS\CSC\00000001 Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\EventCache\{8A92CEB2-2086-4DDB-BA40-C6C1B7C61A25}.bin Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\drivers\etc\Hosts.bak Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.




ComboFix 08-01-04.1 - Administrator 2008-01-05 10:06:22.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.526 [GMT -5:00]
Running from: C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\STGHKKYA\ComboFix[1].exe
* Created a new restore point
.
The following files were disabled during the run:
C:\WINDOWS\system32\guard32.dll


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\Fonts\a.zip

.
((((((((((((((((((((((((( Files Created from 2007-12-05 to 2008-01-05 )))))))))))))))))))))))))))))))
.

2008-01-05 10:04 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\NirCmd.exe
2008-01-04 15:45 . 2008-01-04 15:45 <DIR> d-------- C:\KAV
2008-01-04 15:19 . 2008-01-04 15:19 <DIR> d-------- C:\Program Files\Trend Micro
2007-12-31 13:19 . 2007-12-31 13:19 <DIR> d-------- C:\Documents and Settings\Default User\Application Data\Apple Computer
2007-12-30 13:38 . 2008-01-05 08:41 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2007-12-30 13:38 . 2007-12-30 13:38 1,409 --a------ C:\WINDOWS\QTFont.for
2007-12-30 13:37 . 2007-12-30 13:37 <DIR> d-------- C:\Program Files\iTunes
2007-12-30 13:37 . 2007-12-30 13:37 <DIR> d-------- C:\Program Files\iPod
2007-12-30 13:35 . 2007-12-30 13:36 <DIR> d-------- C:\Program Files\QuickTime
2007-12-30 13:33 . 2007-12-30 13:33 <DIR> d-------- C:\Program Files\Apple Software Update
2007-12-30 13:32 . 2007-12-30 13:32 <DIR> d----c--- C:\WINDOWS\system32\DRVSTORE
2007-12-30 13:32 . 2007-12-30 13:32 <DIR> d-------- C:\Program Files\Common Files\Apple
2007-12-30 13:32 . 2007-12-30 13:32 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Apple
2007-12-23 12:23 . 2007-12-23 12:23 <DIR> d-------- C:\Documents and Settings\LocalService\Application Data\Share-to-Web Upload Folder
2007-12-22 16:47 . 2007-12-22 16:49 <DIR> d-------- C:\Program Files\Windows Live Safety Center
2007-12-15 09:00 . 2007-12-15 09:00 189,784 -rah----- C:\WINDOWS\cpnprt2.cid
2007-12-11 16:05 . 2007-12-11 16:05 <DIR> d-------- C:\Program Files\GameTap
2007-12-11 16:05 . 2007-12-11 16:23 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\GameTap
2007-12-11 16:04 . 2007-12-11 16:04 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\InstallShield
2007-12-11 10:57 . 2007-12-11 10:57 65,536 --a------ C:\WINDOWS\system32\QuickTimeVR.qtx
2007-12-11 10:57 . 2007-12-11 10:57 49,152 --a------ C:\WINDOWS\system32\QuickTime.qts
2007-12-10 17:41 . 2007-12-10 17:41 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Share-to-Web Upload Folder
2007-12-05 19:42 . 2007-12-05 19:42 139,008 --a------ C:\WINDOWS\system32\guard32.dll.vir
2007-12-05 19:42 . 2007-12-05 19:42 79,096 --a------ C:\WINDOWS\system32\drivers\cmdGuard.sys
2007-12-05 19:42 . 2007-12-05 19:42 23,672 --a------ C:\WINDOWS\system32\drivers\cmdhlp.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-05 15:14 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-01-04 20:09 --------- d-----w C:\Program Files\Java
2007-12-30 18:38 --------- d-----w C:\Documents and Settings\Administrator\Application Data\Apple Computer
2007-12-30 18:37 --------- d-----w C:\Documents and Settings\All Users\Application Data\Apple Computer
2007-12-24 20:24 --------- d-----w C:\Program Files\Symantec
2007-12-23 16:00 348,697 ----a-w C:\WINDOWS\java\Packages\OE7TB3JR.ZIP
2007-12-15 14:00 --------- d-----w C:\Program Files\Coupons
2007-12-12 17:03 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-12 17:03 60,800 ----a-w C:\WINDOWS\system32\S32EVNT1.DLL
2007-12-12 17:03 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-12 17:03 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-11 21:05 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-12-11 01:31 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2007-12-06 00:49 --------- d-----w C:\Documents and Settings\All Users\Application Data\Comodo
2007-12-06 00:42 --------- d-----w C:\Program Files\Comodo
2007-12-06 00:42 --------- d-----w C:\Documents and Settings\Administrator\Application Data\Comodo
2007-12-03 00:22 --------- d-----w C:\Program Files\Common Files\Motive
2007-12-02 17:38 --------- d-----w C:\Program Files\ATT
2007-12-01 04:57 43,696 ----a-w C:\WINDOWS\system32\drivers\srtspx.sys
2007-12-01 04:57 317,616 ----a-w C:\WINDOWS\system32\drivers\srtspl.sys
2007-12-01 04:57 279,088 ----a-w C:\WINDOWS\system32\drivers\srtsp.sys
2007-12-01 04:57 10,549 ----a-w C:\WINDOWS\system32\drivers\srtspx.cat
2007-12-01 04:57 10,549 ----a-w C:\WINDOWS\system32\drivers\srtspl.cat
2007-12-01 04:57 10,545 ----a-w C:\WINDOWS\system32\drivers\srtsp.cat
2007-12-01 04:57 1,430 ----a-w C:\WINDOWS\system32\drivers\srtspl.inf
2007-12-01 04:57 1,421 ----a-w C:\WINDOWS\system32\drivers\srtspx.inf
2007-12-01 04:57 1,415 ----a-w C:\WINDOWS\system32\drivers\srtsp.inf
2007-11-29 21:50 4,096 ----a-w C:\WINDOWS\system32\sysres.dll
2007-11-29 21:50 38,567 ----a-w C:\WINDOWS\system32\pcpbios.exe
2007-11-27 22:34 --------- d-----w C:\Program Files\BillP Studios
2007-11-27 22:34 --------- d-----w C:\Documents and Settings\Administrator\Application Data\WinPatrol
2007-11-27 22:32 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-11-26 22:09 --------- d-----w C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-11-26 22:00 --------- d-----w C:\Program Files\CCleaner
2007-11-20 15:42 --------- d--h--w C:\Documents and Settings\Administrator\Application Data\Move Networks
2007-11-19 23:45 --------- d-----w C:\Documents and Settings\Administrator\Application Data\Yahoo!
2007-11-19 15:37 --------- d-----w C:\Program Files\Reference Assemblies
2007-11-19 15:11 --------- d-----w C:\Program Files\NewTech Infosystems
2007-11-17 12:27 --------- d-----w C:\Documents and Settings\Administrator\Application Data\DeepBurner
2007-11-17 12:23 --------- d-----w C:\Program Files\Astonsoft
2007-11-16 18:10 634,628 ----a-w C:\WINDOWS\java\Packages\UELJ5VZ1.ZIP
2007-11-16 14:00 --------- d-----w C:\Program Files\Ocucom
2007-11-13 10:25 20,480 ----a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-10-31 00:55 625,032 ----a-w C:\WINDOWS\system32\SymNeti.dll
2007-10-31 00:55 242,056 ----a-w C:\WINDOWS\system32\SymRedir.dll
2007-10-30 00:25 147,456 -c--a-w C:\WINDOWS\system32\vbzip10.dll
2007-10-29 22:43 1,287,680 -c--a-w C:\WINDOWS\system32\quartz.dll
2007-10-27 22:40 222,720 -c--a-w C:\WINDOWS\system32\wmasf.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56 15360]
"ccleaner"="C:\Program Files\CCleaner\CCleaner.exe" [2007-11-22 11:10 787696]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 18:51 39792]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Motive SmartBridge"="C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" [2005-08-24 07:51 442455]
"YOP"="C:\PROGRA~1\Yahoo!\YOP\yop.exe" [2007-06-26 12:48 509224]
"YBrowser"="C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe" [2006-07-21 16:19 129536]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2006-07-14 14:27 7618560]
"nwiz"="nwiz.exe" [2006-07-14 14:27 1519616 C:\WINDOWS\system32\nwiz.exe]
"NvMediaCenter"="C:\WINDOWS\system32\NvMcTray.dll" [2006-07-14 14:27 86016]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 00:59 115816]
"osCheck"="C:\PROGRA~1\Symantec\osCheck.exe" [2007-01-14 02:11 771704]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 18:51 39792]
"WinPatrol"="C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe" [2007-10-26 11:06 292152]
"COMODO Firewall Pro"="C:\Program Files\Comodo\Firewall\cfp.exe" [2007-12-05 19:42 1481984]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-12-11 10:56 286720]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-12-11 12:10 267048]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
AT&T Self Support Tool.lnk - C:\Program Files\SBC Self Support Tool\bin\matcli.exe [2007-02-10 12:27:28]
hp psc 2000 Series.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe [2002-06-27 01:20:58]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoResolveSearch"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"= C:\WINDOWS\system32\guard32.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^officejet 6100.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\officejet 6100.lnk
backup=C:\WINDOWS\pss\officejet 6100.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2005-10-19 08:59 126976 --a--c--- C:\WINDOWS\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2005-10-19 08:59 155648 --a--c--- C:\WINDOWS\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
C:\Program Files\Messenger\msmsgs.exe /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\QTTask.exe -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

R1 cmdGuard;COMODO Firewall Pro Sandbox Driver;C:\WINDOWS\system32\DRIVERS\cmdguard.sys [2007-12-05 19:42]
R1 cmdHlp;COMODO Firewall Pro Helper Driver;C:\WINDOWS\system32\DRIVERS\cmdhlp.sys [2007-12-05 19:42]
R2 X4HSX32;X4HSX32;C:\Program Files\GameTap\bin\Release\X4HSX32.Sys [2007-12-04 05:15]
S3 ati2mtaa;ati2mtaa;C:\WINDOWS\system32\DRIVERS\ati2mtaa.sys [2004-08-04 00:29]
S3 EL98x;3Com EtherLink 10/100 PCI;C:\WINDOWS\system32\DRIVERS\el98xn5.sys [2001-08-17 11:11]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{7a9036cf-345c-11db-af54-806d6172696f}]
\Shell\AutoRun\command - F:\Info.exe folder.htt 480 480

*Newly Created Service* - COMHOST
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder
"2007-12-30 18:33:25 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-12-11 14:34:04 C:\WINDOWS\Tasks\FRU Task #Hewlett-Packard#hp psc 2100 series#1172099472.job"
- C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe4-I
"2008-01-01 01:00:57 C:\WINDOWS\Tasks\Norton Security Online - Run Full System Scan - Administrator.job"
- C:\PROGRA~1\Symantec\Norton AntiVirus\Navw32.exeh/TASK:
.
**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\system32\guard32.dll

PROCESS: C:\WINDOWS\system32\lsass.exe [5.01.2600.2180]
-> C:\WINDOWS\system32\guard32.dll
.
Completion time: 2008-01-05 10:16:29
ComboFix-quarantined-files.txt 2008-01-05 15:15:34
.
2007-12-26 23:31:34 --- E O F ---

[John B.]

Hi Ralph,

All the logs are completely clean.

First of all, you didn't do this:
quote="John B."]Step 1: Delete old program

• Click Start
• Go to Control Panel
• Go to Add/Remove Programs
• Find and click Remove for the following (if present):
  
  Java(TM) 6 Update 2
  
  There's also one other installed version of Java but that's the development version used by developers. If you don't use it also remove this program:
  Java(TM) SE Development Kit 6 Update 2
  If you do use it please remove the following programs and install the newest version of the development kit:
  Java(TM) 6 Update 3
  Java(TM) SE Development Kit 6 Update 2

[/quote]

In your Uninstall log there are two version of Norton: Norton Anti-Virus and Norton Internet Security. Which one do you use?

Did you install any new software, hardware or drivers before Internet Explorer started freezing? Did you install an update for it or update to Internet Explorer 7? Does it freeze randomly or only with specific websites?

Please answer all my questions.

Greets, John.

[starter005]

Hi,John

I think I posted an old uninstall log; here is the latest:

Ad-Aware 2007
Adobe Flash Player ActiveX
Adobe Reader 8.1.1
Adobe Shockwave Player
Advanced WindowsCare 2.55 Personal
Alchemy Deluxe 1.6
AppCore
Apple Mobile Device Support
Apple Software Update
AT&T Self Support Tool
AT&T Yahoo! Applications
AT&T Yahoo! DSL Activation
ATT-AACE
AV
Bejeweled Deluxe 1.862
ccCommon
CCleaner (remove only)
COMODO Firewall Pro
Coupon Printer for Windows
Coupon Printer for Windows
Deal or No Deal
DeepBurner v1.8.0.224
GameTap
HijackThis 2.0.2
hp instant support
HP Photo and Imaging 1.0 - HP PSC - HP OfficeJet
HP Photo and Imaging 1.0 - HP PSC - HP OfficeJet
HP Photo and Imaging 1.0 - HP PSC - HP OfficeJet Drivers
HP Product Detection
hp psc 2100 series
Intel(R) Extreme Graphics Driver
Intel(R) PRO Ethernet Adapter and Software
InterVideo WinDVD4
Invoke Solutions Participant 5.5.0.1437
iTunes
Java DB 10.2.2.0
Kaspersky Online Scanner
Keynote Connector
LimeWire PRO 4.12.11
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Professional
Microsoft User-Mode Driver Framework Feature Pack 1.0
Morrowind
Move Networks Player for Internet Explorer
MSRedist
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
Norton AntiVirus
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Protection Center
NVIDIA Drivers
PowerQuest PartitionMagic 8.0
QuickTime
Readiris 7.5
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows XP (KB923789)
SoundMAX
SPBBC 32bit
Spybot - Search & Destroy
SysJewel 1.1, Build 100
TES Construction Set
Virtools 3D Life Player
Windows Communication Foundation
Windows Imaging Component
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 2
WinPatrol 2007



The anti-virus that I'm currently using is provided by my ATT/Yahoo browser. It is "Norton Security Online Version 10.2.0.30 for ATT Yahoo." I used to use Norton's prior to getting DSL, could these be remnants?

No new software, hardware or drivers have been installed. Originally I went to the microsoft support page and there appears to be compatibility problems with IE7 and XP. I uninstalled IE7, went back to IE6, still had the problem and reinstalled IE7. It continued to freeze so I thought I'd contact you. Is there a way to reinstall IE7? I don't have a disc because I purchased this online pre-loaded.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:36:53 AM, on 1/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Comodo\Firewall\cfp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://my.screenname.aol.com/_cqr/logi ... mless=novl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\cfp.exe" -s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O16 - DPF: Yahoo! Backgammon - http://download2.games.yahoo.com/games/ ... /at1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download2.games.yahoo.com/games/ ... poti_x.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} (Keynote Connector Launcher 2) - http://webeffective.keynote.com/applica ... uncher.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se4009.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 8373 bytes

[John B.]

Hi Ralph,

Does the Norton you run have only Anti-Virus functions or also a Firewall function? The question I ask is that your uninstall log shows both Comodo and Norton Internet Security. They both have firewall functions and that can make your system unstable. Please make sure that you have only ne firewall enabled!

Can you browse websites or does it freeze immediately. If the last one: Please check your security software if it's configured right to allow Internet Explorer.

I will ask the experts how to reinstall Internet Explorer 7.

Greets, John.

[gringo_pr]

quote;

While surfing, IE7 will freeze randomly

If you are experiencing application freezing in Internet Explorer 7, common reasons for this could be:
Incompatible Browser Extension
Add-ons
Spyware or Malware
The first step in troubleshooting this issue is to run Internet Explorer in "No Add-ons" mode. Here's how:

Go to Start>> All Programs>> System Tools
Click Internet Explorer (No Add-ons)
Restart Internet Explorer. If it runs smoothly, then it can be determined that one of the add-ons was causing the problem. You will need to continue troubleshooting this issue until you find out which add-on was causing the problem. You will need to do this using the Manage Add-ons feature. Here's how:

Note: You will need to reverse the above steps to place Internet Explorer 7 back in regular mode for troubleshooting purposes.

Start Internet Explorer 7
Go to Tools>> Programs tab>> Manage Add-ons button
Under the option "Add-ons that have been used by Internet Explorer", you will see a list of all of the add-ons installed on your system.
Click the name of an enabled add-on and then click Disable under the Settings option.
Note: You may want to speed this process by disabling 3 or more add-ons at a time.

Close Internet Explorer 7 and restart it. If it runs smoothly, you have successfully identified the offending add-on. If the problem persists, repeat the above steps until the offending add-on is identified.
Once the incompatible add-on is identified, it may be necessary to uninstall it using Start>> Control Panel>> Add/Remove Programs. Or better yet, use the programs built in uninstaller (if available). In many cases, updating the program to its latest version solves many of these issues.

found here
http://www.5starsupport.com/faq/ie7.htm#1-2

[starter005]

Hey, John

It would appear you're a genius!!
I didn't realize that the Norton's AV supplied by my browser had a firewall in it. I uninstalled Comodo and now it seems to be working fine.

If you don't think the other Norton installs are needed that showed up in the list, let me know and I will uninstall them also.

[John B.]

Hi Ralph,

It would appear you're a genius!!
I didn't realize that the Norton's AV supplied by my browser had a firewall in it. I uninstalled Comodo and now it seems to be working fine.

Just lucky I thought of the fact that it could be your security apps. Thanks though.

If you don't think the other Norton installs are needed that showed up in the list, let me know and I will uninstall them also.

I'm not an expert on Norton and if everything is running fine now I think it's best to keep it like this. Just make sure that if you're ever going to change from Norton to another program that you uninstall every instance of Norton and run this tool:
ttp://service1.symantec.com/Support/tsg ... enDocument

This is my normal post for when you are clear - which you now are - or seem to be.
Please advise of any problems you still have. If you think you're clean please give one more reply so that I can archive this topic.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Remove dangerous tool - Because some tools we used can be dangerous if they're used in the wrong way we have to remove some of them. Please remove the following tool:
  ComboFix
  
• Make your Internet Explorer more secure - This can be done by following these simple instructions:
  
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialise and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
• Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
  
• Visit Microsoft's Update Site Frequently - It is important that you visit http://update.microsoft.com/ regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
• Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
  Instructions for - Spybot S & D and Ad-aware
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
  Computer Safety on line - Anti-Malware
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected will reduce dramatically.

>> Here << you can see how you can help us.

May your God go with you..

John.

[starter005]

Ok, I followed your suggeations and am ready to rock again!!

Thanks for all of your help, John.

[Gary R]

This topic is now closed.

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Gary R