Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

[dupe] help can't remove malware

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

[dupe] help can't remove malware

Unread postby jemma_79 » December 24th, 2007, 6:08 am

ATTENTION: VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and
Last edited by jemma_79 on December 25th, 2007, 11:23 pm, edited 1 time in total.
jemma_79
Regular Member
 
Posts: 44
Joined: November 9th, 2007, 6:42 pm
Advertisement
Register to Remove

Re: help can't remove malware

Unread postby jemma_79 » December 24th, 2007, 6:24 am

viewtopic.php?f=12&t=25164
i have been in hospital my 10 days to reply to my previous topic had expired above is the link plus i enclose a virustotal log and hijack this log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:22:31, on 24/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Wireless LAN Utility\TIWLANCu.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAHE.EXE
C:\WINDOWS\vsnpstd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Wireless LAN Utility\tiwlnsvc.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\DfrgNtfs.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\internet explorer\iexplore.exe
C:\DOCUME~1\user\LOCALS~1\Temp\~nsu.tmp\Au_.exe
C:\Program Files\hijack.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TI WLAN] C:\Program Files\Wireless LAN Utility\TIWLANCu.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo R240 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAHE.EXE /P30 "EPSON Stylus Photo R240 Series" /O6 "USB001" /M "Stylus Photo R240"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
O4 - HKLM\..\Run: [WheelMouse] C:\Program Files\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyBingo.com - {B987E7E7-5997-4330-A5F9-9FFEFC1CCFD0} - C:\Program Files\PartyGaming\PartyBingo\RunBingo.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyBingo.com - {B987E7E7-5997-4330-A5F9-9FFEFC1CCFD0} - C:\Program Files\PartyGaming\PartyBingo\RunBingo.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - http://messenger.zone.msn.com/binary/ms ... b56986.cab
O16 - DPF: {45A0A292-ECC6-4D8F-9EA9-A4BD411D24C1} (king.com) - http://www.king.com/ctl/kingcomie.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - http://gfx1.mail.live.com/mail/w1/resou ... NPUpld.cab
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-a8637465bb4ac20b.spaces.live ... nPUpld.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} - http://www.worldwinner.com/games/v46/sol/sol.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - http://cdn2.zone.msn.com/binFramework/v ... b56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} - https://fortunelounge.microgaming.com/g ... lashAX.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} - http://zone.msn.com/bingame/hsol/defaul ... uncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://smiley.oberon-media.com/online/o ... der_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5C1FE956-4C46-4B88-BAEC-4F257DF18246}: NameServer = 85.255.115.30,85.255.112.184
O17 - HKLM\System\CCS\Services\Tcpip\..\{647F5272-D95B-488F-8A55-4BD1EAA7EBFE}: NameServer = 85.255.115.30,85.255.112.184
O17 - HKLM\System\CCS\Services\Tcpip\..\{A369CF6C-66E8-496B-B94E-50065D139744}: NameServer = 85.255.115.30,85.255.112.184
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.30 85.255.112.184
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.115.30 85.255.112.184
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.30 85.255.112.184
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: TI Wlan Service (tiwlnsvc) - Unknown owner - C:\Program Files\Wireless LAN Utility\tiwlnsvc.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 9604 bytes


Antivirus Version Last Update Result
AhnLab-V3 2007.12.21.10 2007.12.20 -
AntiVir 7.6.0.46 2007.12.20 -
Authentium 4.93.8 2007.12.20 -
Avast 4.7.1098.0 2007.12.20 -
AVG 7.5.0.503 2007.12.19 -
BitDefender 7.2 2007.12.20 -
CAT-QuickHeal 9.00 2007.12.19 -
ClamAV 0.91.2 2007.12.20 -
DrWeb 4.44.0.09170 2007.12.20 -
eSafe 7.0.15.0 2007.12.19 -
eTrust-Vet 31.3.5390 2007.12.20 -
Ewido 4.0 2007.12.20 -
FileAdvisor 1 2007.12.20 -
Fortinet 3.14.0.0 2007.12.20 -
F-Prot 4.4.2.54 2007.12.20 -
F-Secure 6.70.13030.0 2007.12.20 -
Ikarus T3.1.1.15 2007.12.20 -
Kaspersky 7.0.0.125 2007.12.20 -
McAfee 5189 2007.12.19 -
Microsoft 1.3109 2007.12.20 -
NOD32v2 2737 2007.12.20 -
Norman 5.80.02 2007.12.20 -
Panda 9.0.0.4 2007.12.20 -
Prevx1 V2 2007.12.20 -
Rising 20.23.32.00 2007.12.20 -
Sophos 4.24.0 2007.12.20 -
Sunbelt 2.2.907.0 2007.12.20 -
Symantec 10 2007.12.20 -
TheHacker 6.2.9.165 2007.12.19 -
VBA32 3.12.2.5 2007.12.20 -
VirusBuster 4.3.26:9 2007.12.19 -
Webwasher-Gateway 6.6.2 2007.12.20 -
Additional information
File size: 1536 bytes
MD5: 414d5e22b47023f582fa92cfab3f803f
SHA1: 752ac072568d8a7875a3349b341583dfad9acba3
PEiD: -


ATTENTION: VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.


VirusTotal © Hispasec Sistemas - Blog - Contact: info@virustotal.com
jemma_79
Regular Member
 
Posts: 44
Joined: November 9th, 2007, 6:42 pm

Re: help can't remove malware

Unread postby NonSuch » December 30th, 2007, 4:17 am

I am sorry that this topic was overlooked. Unfortunately, that does happen when someone replies to their own topic, as the topic then appears to have received a response and so it is passed over by helpers looking for topics that have not received a response.

As you have now posted a duplicate of this topic, this topic will now be closed and archived.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 28747
Joined: February 23rd, 2005, 7:08 am
Location: California


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 488 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware