Safety Center Pop Up Ads

[pfctid]

Hi have recently been infected by these pop ups.

The address bar in the most prominent one is:

http://www.savetheinformation.com/v4...97460B7E65289B

Here is my hijack log any help will be appreciated:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:56:13, on 29/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Lexmark 4300 Series\lxcemon.exe
C:\Program Files\Lexmark 4300 Series\ezprint.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\WinTouch\WinTouch.exe
C:\Program Files\QuickTime\QTTask.exe
C:\PROGRA~1\BTBROA~2\Help\SMARTB~1\BTHelpNotifier.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\lxcecoms.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Download Direct\DLD.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\MICROS~3\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Microsoft Office\Office10\EXCEL.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.euro.dell.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=33568
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: (no name) - {306B1DFE-F438-88EF-4E60-FC8DCC21D7C8} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: (no name) - {663F1DD8-F36B-DBBE-4966-FF8DBD20D59B} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: (no name) - {A95B2816-1D7E-4561-A202-68C0DE02353A} - C:\WINDOWS\system32\jqrarcjl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: (no name) - {C6FBD9CD-E0C3-4C2E-9BF2-C2CC9BEB4228} - C:\WINDOWS\system32\gebca.dll (file missing)
O2 - BHO: (no name) - {DA8E6E5F-266A-4168-A3E0-7306BB15D606} - (no file)
O2 - BHO: Flash Module - {E8CD09B0-BA55-4157-9E84-6B4B1C89B9A0} - sockver1.dll (file missing)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: H - {F92B50DB-FEA3-4196-B955-537DB4D8268A} - is22dd.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\jqrarcjl.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [LXCECATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCEtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [lxcemon.exe] "C:\Program Files\Lexmark 4300 Series\lxcemon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 4300 Series\ezprint.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [WinTouch] C:\Program Files\WinTouch\WinTouch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~2\Help\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DLD.EXE] C:\Program Files\Download Direct\DLD.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Broadband Desktop Help.lnk = C:\Program Files\BT Broadband 205\Help\bin\matcli.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {45A0A292-ECC6-4D8F-9EA9-A4BD411D24C1} (king.com) - http://uk.midas.games.yahoo.net/ctl/kingcomie.cab
O16 - DPF: {7AA32FC7-133B-4AE7-998E-CED0D9829B12} (luna Class) - http://axcab.wrs.mcboo.com/website.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\__c001400E.dat
O20 - Winlogon Notify: ¸À€ - ¸À€ (file missing)
O20 - Winlogon Notify: jqrarcjl - C:\WINDOWS\SYSTEM32\jqrarcjl.dll
O20 - Winlogon Notify: p (€ - p (€ (file missing)
O20 - Winlogon Notify: p (€ - p (€ (file missing)
O20 - Winlogon Notify: ؈Â

[Simon V.]

Hello, and welcome to the forum.

My name is Simon V., and I'll be glad to help you with your computer problems.

HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happens.

I'd be grateful if you would note the following:


• I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.
  
  I'll get back to you as soon as possible.

[Simon V.]

Hi,

Identity Theft


• I'm afraid I have unpleasant news for you. You have a Very Dangerous infection on this machine.
  The infection is delivered by a variant of Backdoor.IRCBot.
  It allows outsiders COMPLETE access to every keystroke, account, and password you use while on this machine, and complete access to any other data present...
  
  IF this computer has been used for any kind of important data, my best recommendation is to disconnect from the internet, reformat the entire drive and re-install your operating system and applications.
  
  We can likely clean the infected files off the computer, and if you wish we will attempt to do so, but we cannot be sure that the infection didn't do something to your system to reduce the system security. In that instance, even after removal of the infection, you could be subject to another attack or takeover as soon as you re-connect to the internet.
  
  The decision whether to reformat or not should be based on:
  
  
  
  • The use of the computer - this is the primary factor in the decision whether to reformat and re-install, or just disinfect.
  • The variety of malware - this influences the decision on whether to re-format and re-install, or just disinfect. IN THIS CASE we have a backdoor worm, the worst kind.
  
  If the computer has been used for any important data, you are strongly advised to do the following, immediately:
  
  
  
  • Disconnect the infected computer from the internet and from any networked computers until the computer can be cleaned.
  • Back up all important data on the machine. Do not back up any Applications (programs). Those should be re-installed from the original source CDs or websites.
  • If you have ever used this computer for shopping, banking, or any transactions relating to your financial well being:
    Call all of your banks, credit card companies, and financial institutions, informing them that you may be a victim of identity theft, and to put a watch on your accounts or change all your account numbers.
  • From a clean computer, change ALL your online passwords -- for ISP login, email, banks, financial accounts, PayPal, eBay, online companies, and any online forums or groups you belong to.
  • DO NOT change passwords or do any transactions while using the infected computer because the attacker will get the new password and transaction information.
  • Take any other steps you think appropriate for an attempted identity theft.
  
  While you are deciding whether to reformat and re-install, this can be a useful link.
  
  Please let me know what you decide.

[pfctid]

Hi thanks for that.

Took the plunge and have reformatted and reinstalled on both home PC's. Not as easy as it sounds having to reinstall codecs to play sound etc!

Your help much appreciated. Thanks.

[Simon V.]

Hi

Here are some prevention tips to stay clean in the future:

Prevention


• Make your Internet Explorer more secure
  
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab.
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    
    • Change the Download signed ActiveX controls to Prompt.
    • Change the Download unsigned ActiveX controls to Disable.
    • Change the Initialise and script ActiveX controls not marked as safe to Disable.
    • Change the Installation of desktop items to Prompt.
    • Change the Launching programs and files in an IFRAME to Prompt.
    • Change the Navigate sub-frames across different domains to Prompt.
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
• Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
  Computer Safety On line - Anti-Virus
  
• Update your Anti-Virus Software - It is very imprtant that you update your Anti-Virus software at least once a week (even more if you wish). If you do not update your Anti-Virus software then it will not be able to catch any of the new variants that may come out.
  
• Use a Firewall - A firewall is very important for the security of your computer. The Windows Firewall which comes with Service Pack 2 does not monitor outgoing connections, so any malware can 'phone home' without you knowing it. For an article on firewalls and a listing of some available ones see the link below:
  Computer Safety On line - Software Firewalls
  
• Visit Microsoft's Update Site Frequently - It is important that you visit http://update.microsoft.com/ regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
  This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
  Instructions for - Spybot S & D and Ad-aware
  
• Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
  Instructions for - Spybot S & D and Ad-aware
  
• Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
  Computer Safety on line - Anti-Malware
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  
  Follow this list and your potential for being infected again will reduce dramatically.

[Gary R]

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Gary R